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CSHG JHSF Prime Offices (HGJH11) SWOT Analysis / TOWS Matrix / MBA Resources

Introduction to SWOT Analysis

SWOT Analysis / TOWS Matrix for CSHG JHSF Prime Offices (Brazil)


Based on various researches at Oak Spring University , CSHG JHSF Prime Offices is operating in a macro-environment that has been destablized by – there is backlash against globalization, increasing transportation and logistics costs, increasing inequality as vast percentage of new income is going to the top 1%, supply chains are disrupted by pandemic , central banks are concerned over increasing inflation, digital marketing is dominated by two big players Facebook and Google, increasing energy prices, geopolitical disruptions, wage bills are increasing, etc



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Introduction to SWOT Analysis of CSHG JHSF Prime Offices


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University, we believe that CSHG JHSF Prime Offices can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the CSHG JHSF Prime Offices, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which CSHG JHSF Prime Offices operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of CSHG JHSF Prime Offices can be done for the following purposes –
1. Strategic planning of CSHG JHSF Prime Offices
2. Improving business portfolio management of CSHG JHSF Prime Offices
3. Assessing feasibility of the new initiative in Brazil
4. Making a NA sector specific business decision
5. Set goals for the organization
6. Organizational restructuring of CSHG JHSF Prime Offices




Strengths of CSHG JHSF Prime Offices | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of CSHG JHSF Prime Offices are -

Cross disciplinary teams

– Horizontal connected teams at the CSHG JHSF Prime Offices are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.

Ability to lead change in NA

– CSHG JHSF Prime Offices is one of the leading players in the NA industry in Brazil. Over the years it has not only transformed the business landscape in the NA industry in Brazil but also across the existing markets. The ability to lead change has enabled CSHG JHSF Prime Offices in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.

Organizational Resilience of CSHG JHSF Prime Offices

– The covid-19 pandemic has put organizational resilience at the centre of everthing CSHG JHSF Prime Offices does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.

Analytics focus

– CSHG JHSF Prime Offices is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the NA industry. The technology infrastructure of Brazil is also helping it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.

Effective Research and Development (R&D)

– CSHG JHSF Prime Offices has innovation driven culture where significant part of the revenues are spent on the research and development activities. This has resulted in – CSHG JHSF Prime Offices staying ahead in the NA industry in terms of – new product launches, superior customer experience, highly competitive pricing strategies, and great returns to the shareholders.

Successful track record of launching new products

– CSHG JHSF Prime Offices has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. CSHG JHSF Prime Offices has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.

Training and development

– CSHG JHSF Prime Offices has one of the best training and development program in NA industry. The effectiveness of the training programs can be measured in – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.

High brand equity

– CSHG JHSF Prime Offices has strong brand awareness and brand recognition among both - the exiting customers and potential new customers. Strong brand equity has enabled CSHG JHSF Prime Offices to keep acquiring new customers and building profitable relationship with both the new and loyal customers.

Low bargaining power of suppliers

– Suppliers of CSHG JHSF Prime Offices in the NA sector have low bargaining power. CSHG JHSF Prime Offices has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps CSHG JHSF Prime Offices to manage not only supply disruptions but also source products at highly competitive prices.

Ability to recruit top talent

– CSHG JHSF Prime Offices is one of the leading players in the NA industry in Brazil. It is in a position to attract the best talent available in Brazil. The firm has a robust talent identification program that helps in identifying the brightest.

High switching costs

– The high switching costs that CSHG JHSF Prime Offices has built up over years in its products and services combo offer has resulted in high retention of customers, lower marketing costs, and greater ability of the firm to focus on its customers.

Sustainable margins compare to other players in NA industry

– CSHG JHSF Prime Offices has clearly differentiated products in the market place. This has enabled CSHG JHSF Prime Offices to fetch slight price premium compare to the competitors in the NA industry. The sustainable margins have also helped CSHG JHSF Prime Offices to invest into research and development (R&D) and innovation.






Weaknesses of CSHG JHSF Prime Offices | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of CSHG JHSF Prime Offices are -

Ability to respond to the competition

– As the decision making is very deliberative at CSHG JHSF Prime Offices, in the dynamic environment of NA industry it has struggled to respond to the nimble upstart competition. CSHG JHSF Prime Offices has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.

Lack of clear differentiation of CSHG JHSF Prime Offices products

– To increase the profitability and margins on the products, CSHG JHSF Prime Offices needs to provide more differentiated products than what it is currently offering in the marketplace.

High bargaining power of channel partners in NA industry

– because of the regulatory requirements in Brazil, CSHG JHSF Prime Offices is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the NA industry.

Compensation and incentives

– The revenue per employee of CSHG JHSF Prime Offices is just above the NA industry average. It needs to redesign the compensation structure and incentives to increase the revenue per employees. Some of the steps that it can take are – hiring more specialists on project basis, etc.

Skills based hiring in NA industry

– The stress on hiring functional specialists at CSHG JHSF Prime Offices has created an environment where the organization is dominated by functional specialists rather than management generalist. This has resulted into product oriented approach rather than marketing oriented approach or consumers oriented approach.

Aligning sales with marketing

– From the outside it seems that CSHG JHSF Prime Offices needs to have more collaboration between its sales team and marketing team. Sales professionals in the NA industry have deep experience in developing customer relationships. Marketing department at CSHG JHSF Prime Offices can leverage the sales team experience to cultivate customer relationships as CSHG JHSF Prime Offices is planning to shift buying processes online.

No frontier risks strategy

– From the 10K / annual statement of CSHG JHSF Prime Offices, it seems that company is thinking out the frontier risks that can impact NA industry. But it has very little resources allocation to manage the risks emerging from events such as natural disasters, climate change, melting of permafrost, tacking the rise of artificial intelligence, opportunities and threats emerging from commercialization of space etc.

Employees’ less understanding of CSHG JHSF Prime Offices strategy

– From the outside it seems that the employees of CSHG JHSF Prime Offices don’t have comprehensive understanding of the firm’s strategy. This is reflected in number of promotional campaigns over the last few years that had mixed messaging and competing priorities. Some of the strategic activities and services promoted in the promotional campaigns were not consistent with the organization’s strategy.

Workers concerns about automation

– As automation is fast increasing in the NA industry, CSHG JHSF Prime Offices needs to come up with a strategy to reduce the workers concern regarding automation. Without a clear strategy, it could lead to disruption and uncertainty within the organization.

Products dominated business model

– Even though CSHG JHSF Prime Offices has some of the most successful models in the NA industry, this business model has made each new product launch extremely critical for continuous financial growth of the organization. CSHG JHSF Prime Offices should strive to include more intangible value offerings along with its core products and services.

High operating costs

– Compare to the competitors, CSHG JHSF Prime Offices has high operating costs in the NA industry. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract CSHG JHSF Prime Offices lucrative customers.




CSHG JHSF Prime Offices Opportunities | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities of CSHG JHSF Prime Offices are -

Creating value in data economy

– The success of analytics program of CSHG JHSF Prime Offices has opened avenues for new revenue streams for the organization in NA industry. This can help CSHG JHSF Prime Offices to build a more holistic ecosystem for CSHG JHSF Prime Offices products in the NA industry by providing – data insight services, data privacy related products, data based consulting services, etc.

Low interest rates

– Even though inflation is raising its head in most developed economies, CSHG JHSF Prime Offices can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.

Better consumer reach

– The expansion of the 5G network will help CSHG JHSF Prime Offices to increase its market reach. CSHG JHSF Prime Offices will be able to reach out to new customers. Secondly 5G will also provide technology framework to build new tools and products that can help more immersive consumer experience and faster consumer journey.

Loyalty marketing

– CSHG JHSF Prime Offices has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.

Finding new ways to collaborate

– Covid-19 has not only transformed business models of companies in NA industry, but it has also influenced the consumer preferences. CSHG JHSF Prime Offices can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.

Learning at scale

– Online learning technologies has now opened space for CSHG JHSF Prime Offices to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.

Leveraging digital technologies

– CSHG JHSF Prime Offices can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.

Using analytics as competitive advantage

– CSHG JHSF Prime Offices has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in NA sector. This continuous investment in analytics has enabled CSHG JHSF Prime Offices to build a competitive advantage using analytics. The analytics driven competitive advantage can help CSHG JHSF Prime Offices to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.

Changes in consumer behavior post Covid-19

– consumer behavior has changed in the NA industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. CSHG JHSF Prime Offices can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. CSHG JHSF Prime Offices can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.

Developing new processes and practices

– CSHG JHSF Prime Offices can develop new processes and procedures in NA industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.

Use of Bitcoin and other crypto currencies for transactions in NA industry

– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for CSHG JHSF Prime Offices in the NA industry. Now CSHG JHSF Prime Offices can target international markets with far fewer capital restrictions requirements than the existing system.

Building a culture of innovation

– managers at CSHG JHSF Prime Offices can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the NA industry.

Manufacturing automation

– CSHG JHSF Prime Offices can use the latest technology developments to improve its manufacturing and designing process in NA sector. It can use CAD and 3D printing to build a quick prototype and pilot testing products. It can leverage automation using machine learning and artificial intelligence to do faster production at lowers costs, and it can leverage the growth in satellite and tracking technologies to improve inventory management, transportation, and shipping.




Threats CSHG JHSF Prime Offices External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats of CSHG JHSF Prime Offices are -

Regulatory challenges

– CSHG JHSF Prime Offices needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the NA industry regulations.

Technology acceleration in Forth Industrial Revolution

– CSHG JHSF Prime Offices has witnessed rapid integration of technology during Covid-19 in the NA industry. As one of the leading players in the industry, CSHG JHSF Prime Offices needs to keep up with the evolution of technology in the NA sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.

Increasing wage structure of CSHG JHSF Prime Offices

– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of CSHG JHSF Prime Offices.

Barriers of entry lowering

– As technology is more democratized, the barriers to entry to NA industry are lowering. It can presents CSHG JHSF Prime Offices with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the NA sector.

High level of anxiety and lack of motivation

– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. CSHG JHSF Prime Offices needs to understand the core reasons impacting the NA industry. This will help it in building a better workplace.

Trade war between China and United States

– The trade war between two of the biggest economies can hugely impact the opportunities for CSHG JHSF Prime Offices in NA industry. The NA industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.

High dependence on third party suppliers

– CSHG JHSF Prime Offices high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.

Learning curve for new practices

– As the technology based on artificial intelligence and machine learning platform is getting complex, CSHG JHSF Prime Offices may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of NA sector.

Technology disruption because of hacks, piracy etc

– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.

New competition

– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for CSHG JHSF Prime Offices in the NA sector and impact the bottomline of the organization.

Aging population

– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.

Stagnating economy with rate increase

– CSHG JHSF Prime Offices can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the NA industry.

Increasing international competition and downward pressure on margins

– Apart from technology driven competitive advantage dilution, CSHG JHSF Prime Offices can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate CSHG JHSF Prime Offices prominent markets.




Weighted SWOT Analysis of CSHG JHSF Prime Offices Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers at CSHG JHSF Prime Offices needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of CSHG JHSF Prime Offices is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of CSHG JHSF Prime Offices is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of CSHG JHSF Prime Offices to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that CSHG JHSF Prime Offices needs to make to build a sustainable competitive advantage.



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