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CSHG JHSF Prime Offices (HGJH11) SWOT Analysis / TOWS Matrix / MBA Resources

Introduction to SWOT Analysis

SWOT Analysis / TOWS Matrix for CSHG JHSF Prime Offices (Brazil)


Based on various researches at Oak Spring University , CSHG JHSF Prime Offices is operating in a macro-environment that has been destablized by – wage bills are increasing, digital marketing is dominated by two big players Facebook and Google, increasing energy prices, increasing transportation and logistics costs, increasing commodity prices, increasing household debt because of falling income levels, supply chains are disrupted by pandemic , central banks are concerned over increasing inflation, increasing government debt because of Covid-19 spendings, etc



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Introduction to SWOT Analysis of CSHG JHSF Prime Offices


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University, we believe that CSHG JHSF Prime Offices can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the CSHG JHSF Prime Offices, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which CSHG JHSF Prime Offices operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of CSHG JHSF Prime Offices can be done for the following purposes –
1. Strategic planning of CSHG JHSF Prime Offices
2. Improving business portfolio management of CSHG JHSF Prime Offices
3. Assessing feasibility of the new initiative in Brazil
4. Making a NA sector specific business decision
5. Set goals for the organization
6. Organizational restructuring of CSHG JHSF Prime Offices




Strengths of CSHG JHSF Prime Offices | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of CSHG JHSF Prime Offices are -

Successful track record of launching new products

– CSHG JHSF Prime Offices has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. CSHG JHSF Prime Offices has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.

High switching costs

– The high switching costs that CSHG JHSF Prime Offices has built up over years in its products and services combo offer has resulted in high retention of customers, lower marketing costs, and greater ability of the firm to focus on its customers.

Diverse revenue streams

– CSHG JHSF Prime Offices is present in almost all the verticals within the NA industry. This has provided CSHG JHSF Prime Offices a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.

Strong track record of project management in the NA industry

– CSHG JHSF Prime Offices is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.

Effective Research and Development (R&D)

– CSHG JHSF Prime Offices has innovation driven culture where significant part of the revenues are spent on the research and development activities. This has resulted in – CSHG JHSF Prime Offices staying ahead in the NA industry in terms of – new product launches, superior customer experience, highly competitive pricing strategies, and great returns to the shareholders.

Organizational Resilience of CSHG JHSF Prime Offices

– The covid-19 pandemic has put organizational resilience at the centre of everthing CSHG JHSF Prime Offices does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.

Ability to recruit top talent

– CSHG JHSF Prime Offices is one of the leading players in the NA industry in Brazil. It is in a position to attract the best talent available in Brazil. The firm has a robust talent identification program that helps in identifying the brightest.

Ability to lead change in NA

– CSHG JHSF Prime Offices is one of the leading players in the NA industry in Brazil. Over the years it has not only transformed the business landscape in the NA industry in Brazil but also across the existing markets. The ability to lead change has enabled CSHG JHSF Prime Offices in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.

High brand equity

– CSHG JHSF Prime Offices has strong brand awareness and brand recognition among both - the exiting customers and potential new customers. Strong brand equity has enabled CSHG JHSF Prime Offices to keep acquiring new customers and building profitable relationship with both the new and loyal customers.

Superior customer experience

– The customer experience strategy of CSHG JHSF Prime Offices in NA industry is based on four key concepts – personalization, simplification of complex needs, prompt response, and continuous engagement.

Innovation driven organization

– CSHG JHSF Prime Offices is one of the most innovative firm in NA sector.

Sustainable margins compare to other players in NA industry

– CSHG JHSF Prime Offices has clearly differentiated products in the market place. This has enabled CSHG JHSF Prime Offices to fetch slight price premium compare to the competitors in the NA industry. The sustainable margins have also helped CSHG JHSF Prime Offices to invest into research and development (R&D) and innovation.






Weaknesses of CSHG JHSF Prime Offices | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of CSHG JHSF Prime Offices are -

Capital Spending Reduction

– Even during the low interest decade, CSHG JHSF Prime Offices has not been able to do capital spending to the tune of the competition. This has resulted into fewer innovations and company facing stiff competition from both existing competitors and new entrants who are disrupting the NA industry using digital technology.

Products dominated business model

– Even though CSHG JHSF Prime Offices has some of the most successful models in the NA industry, this business model has made each new product launch extremely critical for continuous financial growth of the organization. CSHG JHSF Prime Offices should strive to include more intangible value offerings along with its core products and services.

Skills based hiring in NA industry

– The stress on hiring functional specialists at CSHG JHSF Prime Offices has created an environment where the organization is dominated by functional specialists rather than management generalist. This has resulted into product oriented approach rather than marketing oriented approach or consumers oriented approach.

Aligning sales with marketing

– From the outside it seems that CSHG JHSF Prime Offices needs to have more collaboration between its sales team and marketing team. Sales professionals in the NA industry have deep experience in developing customer relationships. Marketing department at CSHG JHSF Prime Offices can leverage the sales team experience to cultivate customer relationships as CSHG JHSF Prime Offices is planning to shift buying processes online.

Workers concerns about automation

– As automation is fast increasing in the NA industry, CSHG JHSF Prime Offices needs to come up with a strategy to reduce the workers concern regarding automation. Without a clear strategy, it could lead to disruption and uncertainty within the organization.

High dependence on existing supply chain

– The disruption in the global supply chains because of the Covid-19 pandemic and blockage of the Suez Canal illustrated the fragile nature of CSHG JHSF Prime Offices supply chain. Even after few cautionary changes, CSHG JHSF Prime Offices is still heavily dependent upon the existing supply chain. The existing supply chain though brings in cost efficiencies but it has left CSHG JHSF Prime Offices vulnerable to further global disruptions in South East Asia.

Increasing silos among functional specialists

– The organizational structure of CSHG JHSF Prime Offices is dominated by functional specialists. It is not different from other players in the NA industry, but CSHG JHSF Prime Offices needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help CSHG JHSF Prime Offices to focus more on services in the NA industry rather than just following the product oriented approach.

Interest costs

– Compare to the competition, CSHG JHSF Prime Offices has borrowed money from the capital market at higher rates. It needs to restructure the interest payment and costs so that it can compete better and improve profitability.

Ability to respond to the competition

– As the decision making is very deliberative at CSHG JHSF Prime Offices, in the dynamic environment of NA industry it has struggled to respond to the nimble upstart competition. CSHG JHSF Prime Offices has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.

Employees’ less understanding of CSHG JHSF Prime Offices strategy

– From the outside it seems that the employees of CSHG JHSF Prime Offices don’t have comprehensive understanding of the firm’s strategy. This is reflected in number of promotional campaigns over the last few years that had mixed messaging and competing priorities. Some of the strategic activities and services promoted in the promotional campaigns were not consistent with the organization’s strategy.

High bargaining power of channel partners in NA industry

– because of the regulatory requirements in Brazil, CSHG JHSF Prime Offices is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the NA industry.




CSHG JHSF Prime Offices Opportunities | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities of CSHG JHSF Prime Offices are -

Developing new processes and practices

– CSHG JHSF Prime Offices can develop new processes and procedures in NA industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.

Lowering marketing communication costs

– 5G expansion will open new opportunities for CSHG JHSF Prime Offices in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the NA industry, and it will provide faster access to the consumers.

Reforming the budgeting process

- By establishing new metrics that will be used to evaluate both existing and potential projects CSHG JHSF Prime Offices can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.

Remote work and new talent hiring opportunities

– The widespread usage of remote working technologies during Covid-19 has opened opportunities for CSHG JHSF Prime Offices to expand its talent hiring zone. According to McKinsey Global Institute, 20% of the high end workforce in fields such as finance, information technology, can continously work from remote local post Covid-19. This presents a really great opportunity for CSHG JHSF Prime Offices to hire the very best people irrespective of their geographical location.

Loyalty marketing

– CSHG JHSF Prime Offices has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.

Building a culture of innovation

– managers at CSHG JHSF Prime Offices can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the NA industry.

Changes in consumer behavior post Covid-19

– consumer behavior has changed in the NA industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. CSHG JHSF Prime Offices can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. CSHG JHSF Prime Offices can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.

Reconfiguring business model

– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help CSHG JHSF Prime Offices to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.

Use of Bitcoin and other crypto currencies for transactions in NA industry

– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for CSHG JHSF Prime Offices in the NA industry. Now CSHG JHSF Prime Offices can target international markets with far fewer capital restrictions requirements than the existing system.

Increase in government spending

– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, CSHG JHSF Prime Offices can use these opportunities to build new business models that can help the communities that CSHG JHSF Prime Offices operates in. Secondly it can use opportunities from government spending in NA sector.

Redefining models of collaboration and team work

– As explained in the weaknesses section, CSHG JHSF Prime Offices is facing challenges because of the dominance of functional experts in the organization. CSHG JHSF Prime Offices can utilize new technology in the field of NA industry to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.

Creating value in data economy

– The success of analytics program of CSHG JHSF Prime Offices has opened avenues for new revenue streams for the organization in NA industry. This can help CSHG JHSF Prime Offices to build a more holistic ecosystem for CSHG JHSF Prime Offices products in the NA industry by providing – data insight services, data privacy related products, data based consulting services, etc.

Buying journey improvements

– CSHG JHSF Prime Offices can improve the customer journey of consumers in the NA industry by using analytics and artificial intelligence. It can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.




Threats CSHG JHSF Prime Offices External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats of CSHG JHSF Prime Offices are -

Environmental challenges

– CSHG JHSF Prime Offices needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. CSHG JHSF Prime Offices can take advantage of this fund but it will also bring new competitors in the NA industry.

New competition

– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for CSHG JHSF Prime Offices in the NA sector and impact the bottomline of the organization.

High level of anxiety and lack of motivation

– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. CSHG JHSF Prime Offices needs to understand the core reasons impacting the NA industry. This will help it in building a better workplace.

Shortening product life cycle

– it is one of the major threat that CSHG JHSF Prime Offices is facing in NA sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.

Increasing international competition and downward pressure on margins

– Apart from technology driven competitive advantage dilution, CSHG JHSF Prime Offices can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate CSHG JHSF Prime Offices prominent markets.

High dependence on third party suppliers

– CSHG JHSF Prime Offices high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.

Easy access to finance

– Easy access to finance in NA industry will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. CSHG JHSF Prime Offices can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.

Backlash against dominant players

– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of CSHG JHSF Prime Offices business can come under increasing regulations regarding data privacy, data security, etc.

Regulatory challenges

– CSHG JHSF Prime Offices needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the NA industry regulations.

Aging population

– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.

Barriers of entry lowering

– As technology is more democratized, the barriers to entry to NA industry are lowering. It can presents CSHG JHSF Prime Offices with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the NA sector.

Learning curve for new practices

– As the technology based on artificial intelligence and machine learning platform is getting complex, CSHG JHSF Prime Offices may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of NA sector.

Technology disruption because of hacks, piracy etc

– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.




Weighted SWOT Analysis of CSHG JHSF Prime Offices Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers at CSHG JHSF Prime Offices needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of CSHG JHSF Prime Offices is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of CSHG JHSF Prime Offices is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of CSHG JHSF Prime Offices to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that CSHG JHSF Prime Offices needs to make to build a sustainable competitive advantage.



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