"Do you really think we are so stupid?" A letter to the CEO of Deutsche Telekom (C), Spanish Version Net Present Value (NPV) / MBA Resources

Introduction to Net Present Value (NPV) - What is Net Present Value (NPV) ? How it impacts financial decisions regarding project management?

NPV solution for "Do you really think we are so stupid?" A letter to the CEO of Deutsche Telekom (C), Spanish Version case study

At Oak Spring University, we provide corporate level professional Net Present Value (NPV) case study solution. "Do you really think we are so stupid?" A letter to the CEO of Deutsche Telekom (C), Spanish Version case study is a Harvard Business School (HBR) case study written by Konstantin Korotov, Urs Mueller, Ulf Schaefer. The "Do you really think we are so stupid?" A letter to the CEO of Deutsche Telekom (C), Spanish Version (referred as “Deutsche Telekom” from here on) case study provides evaluation & decision scenario in field of Organizational Development. It also touches upon business topics such as - Value proposition, Human resource management, Leadership, Organizational culture, Public relations.

The net present value (NPV) of an investment proposal is the present value of the proposal’s net cash flows less the proposal’s initial cash outflow. If a project’s NPV is greater than or equal to zero, the project should be accepted.

NPV = Present Value of Future Cash Flows LESS Project’s Initial Investment

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Case Description of "Do you really think we are so stupid?" A letter to the CEO of Deutsche Telekom (C), Spanish Version Case Study

This three-part case-study illustrates key concepts and lessons about leading adaptive change in organizations in the context of turning around Deutsche Telekom, one of the world's largest telecommunication companies. The case portrays some of the efforts undertaken by Deutsche Telekom under the leadership of RenA? Obermann after his ascent to the CEO position in that organization. The case illustrates the challenges associated with resistance to adaptive change, management of expectations of organizational members from their leaders, and the psychological challenges of leading necessary, but unpopular, change efforts under the conditions of pressure from organizational stakeholders, who consciously or unconsciously attempt to divert the change-oriented leader from pushing the organization forward. The A case briefly describes Deutsche Telekom's background of a former state-owned monopolist and its struggles in a current competitive environment, provides information about RenA? Obermann and his ascent to the CEO position, and outlines some of the change initiatives undertaken by the organization. It culminates in a letter sent to RenA? Obermann and Board members of Deutsche Telekom by a company's technician in Berlin. In the letter, which later became associated with the feelings of many of Deutsche Telekom's employees, the author accuses the Board of the company in having no interest in the development of the company, well-being of employees, and service to the customers. The B case shows the reaction to the letter (which quickly leaked to the media) within Deutsche Telekom and in German society, and provides an account of an emotional response from RenA? Obermann, who chose to respond publicly to the letter. The C case provides an overview of the change actions undertaken at Deutsche Telekom under the leadership of RenA? Obermann and describes the outcomes known at the time of preparing this case study.

Case Authors : Konstantin Korotov, Urs Mueller, Ulf Schaefer

Topic : Organizational Development

Related Areas : Human resource management, Leadership, Organizational culture, Public relations

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Calculating Net Present Value (NPV) at 6% for "Do you really think we are so stupid?" A letter to the CEO of Deutsche Telekom (C), Spanish Version Case Study

Years	Cash Flow	Net Cash Flow	Cumulative     Cash Flow	Discount Rate @ 6 %	Discounted Cash Flows
Year 0	(10011990)	-10011990	-	-
Year 1	3470974	-6541016	3470974	0.9434	3274504
Year 2	3957825	-2583191	7428799	0.89	3522450
Year 3	3949426	1366235	11378225	0.8396	3316014
Year 4	3223446	4589681	14601671	0.7921	2553271
TOTAL			14601671		12666239

The Net Present Value at 6% discount rate is 2654249

In isolation the NPV number doesn't mean much but put in right context then it is one of the best method to evaluate project returns. In this article we will cover -

Different methods of capital budgeting

What is NPV & Formula of NPV,
How it is calculated,
How to use NPV number for project evaluation, and
Scenario Planning given risks and management priorities.

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Capital Budgeting Approaches

Methods of Capital Budgeting

There are four types of capital budgeting techniques that are widely used in the corporate world –

1. Net Present Value
2. Payback Period
3. Profitability Index
4. Internal Rate of Return

Apart from the Payback period method which is an additive method, rest of the methods are based on Discounted Cash Flow technique. Even though cash flow can be calculated based on the nature of the project, for the simplicity of the article we are assuming that all the expected cash flows are realized at the end of the year.

Discounted Cash Flow approaches provide a more objective basis for evaluating and selecting investment projects. They take into consideration both –

1. Timing of the expected cash flows – stockholders of Deutsche Telekom have higher preference for cash returns over 4-5 years rather than 10-15 years given the nature of the volatility in the industry.
2. Magnitude of both incoming and outgoing cash flows – Projects can be capital intensive, time intensive, or both. Deutsche Telekom shareholders have preference for diversified projects investment rather than prospective high income from a single capital intensive project.

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Formula and Steps to Calculate Net Present Value (NPV) of "Do you really think we are so stupid?" A letter to the CEO of Deutsche Telekom (C), Spanish Version

NPV = Net Cash In Flowt1 / (1+r)t1 + Net Cash In Flowt2 / (1+r)t2 + … Net Cash In Flowtn / (1+r)tn
Less Net Cash Out Flowt0 / (1+r)t0

Where t = time period, in this case year 1, year 2 and so on.
r = discount rate or return that could be earned using other safe proposition such as fixed deposit or treasury bond rate. Net Cash In Flow – What the firm will get each year.
Net Cash Out Flow – What the firm needs to invest initially in the project.

Step 1 – Understand the nature of the project and calculate cash flow for each year.
Step 2 – Discount those cash flow based on the discount rate.
Step 3 – Add all the discounted cash flow.
Step 4 – Selection of the project

Why Organizational Development Managers need to know Financial Tools such as Net Present Value (NPV)?

In our daily workplace we often come across people and colleagues who are just focused on their core competency and targets they have to deliver. For example marketing managers at Deutsche Telekom often design programs whose objective is to drive brand awareness and customer reach. But how that 30 point increase in brand awareness or 10 point increase in customer touch points will result into shareholders’ value is not specified.

To overcome such scenarios managers at Deutsche Telekom needs to not only know the financial aspect of project management but also needs to have tools to integrate them into part of the project development and monitoring plan.

Calculating Net Present Value (NPV) at 15%

After working through various assumptions we reached a conclusion that risk is far higher than 6%. In a reasonably stable industry with weak competition - 15% discount rate can be a good benchmark.

Years	Cash Flow	Net Cash Flow	Cumulative     Cash Flow	Discount Rate @ 15 %	Discounted Cash Flows
Year 0	(10011990)	-10011990	-	-
Year 1	3470974	-6541016	3470974	0.8696	3018238
Year 2	3957825	-2583191	7428799	0.7561	2992684
Year 3	3949426	1366235	11378225	0.6575	2596812
Year 4	3223446	4589681	14601671	0.5718	1843016
TOTAL					10450750

The Net NPV after 4 years is 438760

(10450750 - 10011990 )

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Calculating Net Present Value (NPV) at 20%

If the risk component is high in the industry then we should go for a higher hurdle rate / discount rate of 20%.

Years	Cash Flow	Net Cash Flow	Cumulative     Cash Flow	Discount Rate @ 20 %	Discounted Cash Flows
Year 0	(10011990)	-10011990	-	-
Year 1	3470974	-6541016	3470974	0.8333	2892478
Year 2	3957825	-2583191	7428799	0.6944	2748490
Year 3	3949426	1366235	11378225	0.5787	2285547
Year 4	3223446	4589681	14601671	0.4823	1554517
TOTAL					9481032

The Net NPV after 4 years is -530958

At 20% discount rate the NPV is negative (9481032 - 10011990 ) so ideally we can't select the project if macro and micro factors don't allow financial managers of Deutsche Telekom to discount cash flow at lower discount rates such as 15%.

Acceptance Criteria of a Project based on NPV

Simplest Approach – If the investment project of Deutsche Telekom has a NPV value higher than Zero then finance managers at Deutsche Telekom can ACCEPT the project, otherwise they can reject the project. This means that project will deliver higher returns over the period of time than any alternate investment strategy.

In theory if the required rate of return or discount rate is chosen correctly by finance managers at Deutsche Telekom, then the stock price of the Deutsche Telekom should change by same amount of the NPV. In real world we know that share price also reflects various other factors that can be related to both macro and micro environment.

In the same vein – accepting the project with zero NPV should result in stagnant share price. Finance managers use discount rates as a measure of risk components in the project execution process.

Sensitivity Analysis

Project selection is often a far more complex decision than just choosing it based on the NPV number. Finance managers at Deutsche Telekom should conduct a sensitivity analysis to better understand not only the inherent risk of the projects but also how those risks can be either factored in or mitigated during the project execution. Sensitivity analysis helps in –

Understanding of risks involved in the project.

What can impact the cash flow of the project.

What are the key aspects of the projects that need to be monitored, refined, and retuned for continuous delivery of projected cash flows.

What are the uncertainties surrounding the project Initial Cash Outlay (ICO’s). ICO’s often have several different components such as land, machinery, building, and other equipment.

What will be a multi year spillover effect of various taxation regulations.

Some of the assumptions while using the Discounted Cash Flow Methods –

Projects are assumed to be Mutually Exclusive – This is seldom the came in modern day giant organizations where projects are often inter-related and rejecting a project solely based on NPV can result in sunk cost from a related project.

Independent projects have independent cash flows – As explained in the marketing project – though the project may look independent but in reality it is not as the brand awareness project can be closely associated with the spending on sales promotions and product specific advertising.

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Negotiation Strategy of "Do you really think we are so stupid?" A letter to the CEO of Deutsche Telekom (C), Spanish Version

References & Further Readings

Konstantin Korotov, Urs Mueller, Ulf Schaefer (2018), ""Do you really think we are so stupid?" A letter to the CEO of Deutsche Telekom (C), Spanish Version Harvard Business Review Case Study. Published by HBR Publications.