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Using Commitments to Manage Across Units Net Present Value (NPV) / MBA Resources

Introduction to Net Present Value (NPV) - What is Net Present Value (NPV) ? How it impacts financial decisions regarding project management?

NPV solution for Using Commitments to Manage Across Units case study


At Oak Spring University, we provide corporate level professional Net Present Value (NPV) case study solution. Using Commitments to Manage Across Units case study is a Harvard Business School (HBR) case study written by Charles Spinosa, Donald N. Sull. The Using Commitments to Manage Across Units (referred as “Performer Commitments” from here on) case study provides evaluation & decision scenario in field of Organizational Development. It also touches upon business topics such as - Value proposition, Communication, Knowledge management, Leadership.

The net present value (NPV) of an investment proposal is the present value of the proposal’s net cash flows less the proposal’s initial cash outflow. If a project’s NPV is greater than or equal to zero, the project should be accepted.

NPV = Present Value of Future Cash Flows LESS Project’s Initial Investment






Case Description of Using Commitments to Manage Across Units Case Study


This is an MIT Sloan Management Review article. A company's installed business processes are typically designed to execute routine activities. As such, they can have great difficulty handling novel initiatives, particularly when it requires coordination across different business units. Such cases are often better handled by a new framework that views the organization as a nexus of personal promises that employees make to each other. As defined by the authors, a commitment is a promise made by a performer to satisfy the concerns of a customer within the organization. "Customer" and "performer" refer simply to roles: An individual acts as a customer when making a request and a performer when fulfilling a request. In committing to a customer, a performer promises to fulfill the customer's "conditions of satisfaction," that is, the specific terms (such as cost, timing, and quality) required to meet the customer's needs. In general, the most powerful commitments are public, active, voluntary, explicit, and motivated. Moreover, effective commitments tend to arise out of ongoing discussions between the customer and performer that proceed through four basic steps preparation, negotiation, execution, and acknowledgment.


Case Authors : Charles Spinosa, Donald N. Sull

Topic : Organizational Development

Related Areas : Communication, Knowledge management, Leadership




Calculating Net Present Value (NPV) at 6% for Using Commitments to Manage Across Units Case Study


Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 6 %
Discounted
Cash Flows
Year 0 (10024324) -10024324 - -
Year 1 3465103 -6559221 3465103 0.9434 3268965
Year 2 3956154 -2603067 7421257 0.89 3520963
Year 3 3948375 1345308 11369632 0.8396 3315132
Year 4 3236461 4581769 14606093 0.7921 2563580
TOTAL 14606093 12668640




The Net Present Value at 6% discount rate is 2644316

In isolation the NPV number doesn't mean much but put in right context then it is one of the best method to evaluate project returns. In this article we will cover -

Different methods of capital budgeting


What is NPV & Formula of NPV,
How it is calculated,
How to use NPV number for project evaluation, and
Scenario Planning given risks and management priorities.




Capital Budgeting Approaches

Methods of Capital Budgeting


There are four types of capital budgeting techniques that are widely used in the corporate world –

1. Payback Period
2. Internal Rate of Return
3. Profitability Index
4. Net Present Value

Apart from the Payback period method which is an additive method, rest of the methods are based on Discounted Cash Flow technique. Even though cash flow can be calculated based on the nature of the project, for the simplicity of the article we are assuming that all the expected cash flows are realized at the end of the year.

Discounted Cash Flow approaches provide a more objective basis for evaluating and selecting investment projects. They take into consideration both –

1. Timing of the expected cash flows – stockholders of Performer Commitments have higher preference for cash returns over 4-5 years rather than 10-15 years given the nature of the volatility in the industry.
2. Magnitude of both incoming and outgoing cash flows – Projects can be capital intensive, time intensive, or both. Performer Commitments shareholders have preference for diversified projects investment rather than prospective high income from a single capital intensive project.






Formula and Steps to Calculate Net Present Value (NPV) of Using Commitments to Manage Across Units

NPV = Net Cash In Flowt1 / (1+r)t1 + Net Cash In Flowt2 / (1+r)t2 + … Net Cash In Flowtn / (1+r)tn
Less Net Cash Out Flowt0 / (1+r)t0

Where t = time period, in this case year 1, year 2 and so on.
r = discount rate or return that could be earned using other safe proposition such as fixed deposit or treasury bond rate. Net Cash In Flow – What the firm will get each year.
Net Cash Out Flow – What the firm needs to invest initially in the project.

Step 1 – Understand the nature of the project and calculate cash flow for each year.
Step 2 – Discount those cash flow based on the discount rate.
Step 3 – Add all the discounted cash flow.
Step 4 – Selection of the project

Why Organizational Development Managers need to know Financial Tools such as Net Present Value (NPV)?

In our daily workplace we often come across people and colleagues who are just focused on their core competency and targets they have to deliver. For example marketing managers at Performer Commitments often design programs whose objective is to drive brand awareness and customer reach. But how that 30 point increase in brand awareness or 10 point increase in customer touch points will result into shareholders’ value is not specified.

To overcome such scenarios managers at Performer Commitments needs to not only know the financial aspect of project management but also needs to have tools to integrate them into part of the project development and monitoring plan.

Calculating Net Present Value (NPV) at 15%

After working through various assumptions we reached a conclusion that risk is far higher than 6%. In a reasonably stable industry with weak competition - 15% discount rate can be a good benchmark.



Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 15 %
Discounted
Cash Flows
Year 0 (10024324) -10024324 - -
Year 1 3465103 -6559221 3465103 0.8696 3013133
Year 2 3956154 -2603067 7421257 0.7561 2991421
Year 3 3948375 1345308 11369632 0.6575 2596121
Year 4 3236461 4581769 14606093 0.5718 1850457
TOTAL 10451132


The Net NPV after 4 years is 426808

(10451132 - 10024324 )








Calculating Net Present Value (NPV) at 20%


If the risk component is high in the industry then we should go for a higher hurdle rate / discount rate of 20%.

Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 20 %
Discounted
Cash Flows
Year 0 (10024324) -10024324 - -
Year 1 3465103 -6559221 3465103 0.8333 2887586
Year 2 3956154 -2603067 7421257 0.6944 2747329
Year 3 3948375 1345308 11369632 0.5787 2284939
Year 4 3236461 4581769 14606093 0.4823 1560793
TOTAL 9480648


The Net NPV after 4 years is -543676

At 20% discount rate the NPV is negative (9480648 - 10024324 ) so ideally we can't select the project if macro and micro factors don't allow financial managers of Performer Commitments to discount cash flow at lower discount rates such as 15%.





Acceptance Criteria of a Project based on NPV

Simplest Approach – If the investment project of Performer Commitments has a NPV value higher than Zero then finance managers at Performer Commitments can ACCEPT the project, otherwise they can reject the project. This means that project will deliver higher returns over the period of time than any alternate investment strategy.

In theory if the required rate of return or discount rate is chosen correctly by finance managers at Performer Commitments, then the stock price of the Performer Commitments should change by same amount of the NPV. In real world we know that share price also reflects various other factors that can be related to both macro and micro environment.

In the same vein – accepting the project with zero NPV should result in stagnant share price. Finance managers use discount rates as a measure of risk components in the project execution process.

Sensitivity Analysis

Project selection is often a far more complex decision than just choosing it based on the NPV number. Finance managers at Performer Commitments should conduct a sensitivity analysis to better understand not only the inherent risk of the projects but also how those risks can be either factored in or mitigated during the project execution. Sensitivity analysis helps in –

What can impact the cash flow of the project.

What are the uncertainties surrounding the project Initial Cash Outlay (ICO’s). ICO’s often have several different components such as land, machinery, building, and other equipment.

What are the key aspects of the projects that need to be monitored, refined, and retuned for continuous delivery of projected cash flows.

Understanding of risks involved in the project.

What will be a multi year spillover effect of various taxation regulations.

Some of the assumptions while using the Discounted Cash Flow Methods –

Projects are assumed to be Mutually Exclusive – This is seldom the came in modern day giant organizations where projects are often inter-related and rejecting a project solely based on NPV can result in sunk cost from a related project.

Independent projects have independent cash flows – As explained in the marketing project – though the project may look independent but in reality it is not as the brand awareness project can be closely associated with the spending on sales promotions and product specific advertising.






Negotiation Strategy of Using Commitments to Manage Across Units

References & Further Readings

Charles Spinosa, Donald N. Sull (2018), "Using Commitments to Manage Across Units Harvard Business Review Case Study. Published by HBR Publications.


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