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iTV: Marketing Interactive Services Net Present Value (NPV) / MBA Resources

Introduction to Net Present Value (NPV) - What is Net Present Value (NPV) ? How it impacts financial decisions regarding project management?

NPV solution for iTV: Marketing Interactive Services case study


At Oak Spring University, we provide corporate level professional Net Present Value (NPV) case study solution. iTV: Marketing Interactive Services case study is a Harvard Business School (HBR) case study written by Ali F. Farhoomand, Eva Chang. The iTV: Marketing Interactive Services (referred as “Itv Hkt” from here on) case study provides evaluation & decision scenario in field of Sales & Marketing. It also touches upon business topics such as - Value proposition, .

The net present value (NPV) of an investment proposal is the present value of the proposal’s net cash flows less the proposal’s initial cash outflow. If a project’s NPV is greater than or equal to zero, the project should be accepted.

NPV = Present Value of Future Cash Flows LESS Project’s Initial Investment






Case Description of iTV: Marketing Interactive Services Case Study


The former Cable & Wireless Hongkong Telecom (HKT) launched the world's first commercial interactive television (iTV) service with a fanfare in March 1998. Nevertheless, its performance in the first two years of operations had not lived up to the company's expectations. Many still saw it as a traditional pay television service instead of a multimedia interactive service. Meanwhile, the company began to shift the focus to its broadband Internet service. In August 2000, HKT was taken over by Pacific Century Cyberworks (PCCW). The main focus of PCCW was the Network of the World (NOW) project, a convergence service of telecommunications, computing, and television technologies independent of the distribution platform. This case describes the marketing efforts made by HKT in the first two years of iTV's operation. It examines how, if possible, iTV could fit into the newly merged company, and outlines the initial marketing strategy of NOW, a new digital convergence service.


Case Authors : Ali F. Farhoomand, Eva Chang

Topic : Sales & Marketing

Related Areas :




Calculating Net Present Value (NPV) at 6% for iTV: Marketing Interactive Services Case Study


Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 6 %
Discounted
Cash Flows
Year 0 (10016289) -10016289 - -
Year 1 3453172 -6563117 3453172 0.9434 3257709
Year 2 3956089 -2607028 7409261 0.89 3520905
Year 3 3974948 1367920 11384209 0.8396 3337443
Year 4 3229772 4597692 14613981 0.7921 2558282
TOTAL 14613981 12674339




The Net Present Value at 6% discount rate is 2658050

In isolation the NPV number doesn't mean much but put in right context then it is one of the best method to evaluate project returns. In this article we will cover -

Different methods of capital budgeting


What is NPV & Formula of NPV,
How it is calculated,
How to use NPV number for project evaluation, and
Scenario Planning given risks and management priorities.




Capital Budgeting Approaches

Methods of Capital Budgeting


There are four types of capital budgeting techniques that are widely used in the corporate world –

1. Net Present Value
2. Profitability Index
3. Internal Rate of Return
4. Payback Period

Apart from the Payback period method which is an additive method, rest of the methods are based on Discounted Cash Flow technique. Even though cash flow can be calculated based on the nature of the project, for the simplicity of the article we are assuming that all the expected cash flows are realized at the end of the year.

Discounted Cash Flow approaches provide a more objective basis for evaluating and selecting investment projects. They take into consideration both –

1. Timing of the expected cash flows – stockholders of Itv Hkt have higher preference for cash returns over 4-5 years rather than 10-15 years given the nature of the volatility in the industry.
2. Magnitude of both incoming and outgoing cash flows – Projects can be capital intensive, time intensive, or both. Itv Hkt shareholders have preference for diversified projects investment rather than prospective high income from a single capital intensive project.






Formula and Steps to Calculate Net Present Value (NPV) of iTV: Marketing Interactive Services

NPV = Net Cash In Flowt1 / (1+r)t1 + Net Cash In Flowt2 / (1+r)t2 + … Net Cash In Flowtn / (1+r)tn
Less Net Cash Out Flowt0 / (1+r)t0

Where t = time period, in this case year 1, year 2 and so on.
r = discount rate or return that could be earned using other safe proposition such as fixed deposit or treasury bond rate. Net Cash In Flow – What the firm will get each year.
Net Cash Out Flow – What the firm needs to invest initially in the project.

Step 1 – Understand the nature of the project and calculate cash flow for each year.
Step 2 – Discount those cash flow based on the discount rate.
Step 3 – Add all the discounted cash flow.
Step 4 – Selection of the project

Why Sales & Marketing Managers need to know Financial Tools such as Net Present Value (NPV)?

In our daily workplace we often come across people and colleagues who are just focused on their core competency and targets they have to deliver. For example marketing managers at Itv Hkt often design programs whose objective is to drive brand awareness and customer reach. But how that 30 point increase in brand awareness or 10 point increase in customer touch points will result into shareholders’ value is not specified.

To overcome such scenarios managers at Itv Hkt needs to not only know the financial aspect of project management but also needs to have tools to integrate them into part of the project development and monitoring plan.

Calculating Net Present Value (NPV) at 15%

After working through various assumptions we reached a conclusion that risk is far higher than 6%. In a reasonably stable industry with weak competition - 15% discount rate can be a good benchmark.



Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 15 %
Discounted
Cash Flows
Year 0 (10016289) -10016289 - -
Year 1 3453172 -6563117 3453172 0.8696 3002758
Year 2 3956089 -2607028 7409261 0.7561 2991372
Year 3 3974948 1367920 11384209 0.6575 2613593
Year 4 3229772 4597692 14613981 0.5718 1846633
TOTAL 10454355


The Net NPV after 4 years is 438066

(10454355 - 10016289 )








Calculating Net Present Value (NPV) at 20%


If the risk component is high in the industry then we should go for a higher hurdle rate / discount rate of 20%.

Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 20 %
Discounted
Cash Flows
Year 0 (10016289) -10016289 - -
Year 1 3453172 -6563117 3453172 0.8333 2877643
Year 2 3956089 -2607028 7409261 0.6944 2747284
Year 3 3974948 1367920 11384209 0.5787 2300317
Year 4 3229772 4597692 14613981 0.4823 1557568
TOTAL 9482812


The Net NPV after 4 years is -533477

At 20% discount rate the NPV is negative (9482812 - 10016289 ) so ideally we can't select the project if macro and micro factors don't allow financial managers of Itv Hkt to discount cash flow at lower discount rates such as 15%.





Acceptance Criteria of a Project based on NPV

Simplest Approach – If the investment project of Itv Hkt has a NPV value higher than Zero then finance managers at Itv Hkt can ACCEPT the project, otherwise they can reject the project. This means that project will deliver higher returns over the period of time than any alternate investment strategy.

In theory if the required rate of return or discount rate is chosen correctly by finance managers at Itv Hkt, then the stock price of the Itv Hkt should change by same amount of the NPV. In real world we know that share price also reflects various other factors that can be related to both macro and micro environment.

In the same vein – accepting the project with zero NPV should result in stagnant share price. Finance managers use discount rates as a measure of risk components in the project execution process.

Sensitivity Analysis

Project selection is often a far more complex decision than just choosing it based on the NPV number. Finance managers at Itv Hkt should conduct a sensitivity analysis to better understand not only the inherent risk of the projects but also how those risks can be either factored in or mitigated during the project execution. Sensitivity analysis helps in –

What will be a multi year spillover effect of various taxation regulations.

What are the uncertainties surrounding the project Initial Cash Outlay (ICO’s). ICO’s often have several different components such as land, machinery, building, and other equipment.

What are the key aspects of the projects that need to be monitored, refined, and retuned for continuous delivery of projected cash flows.

What can impact the cash flow of the project.

Understanding of risks involved in the project.

Some of the assumptions while using the Discounted Cash Flow Methods –

Projects are assumed to be Mutually Exclusive – This is seldom the came in modern day giant organizations where projects are often inter-related and rejecting a project solely based on NPV can result in sunk cost from a related project.

Independent projects have independent cash flows – As explained in the marketing project – though the project may look independent but in reality it is not as the brand awareness project can be closely associated with the spending on sales promotions and product specific advertising.






Negotiation Strategy of iTV: Marketing Interactive Services

References & Further Readings

Ali F. Farhoomand, Eva Chang (2018), "iTV: Marketing Interactive Services Harvard Business Review Case Study. Published by HBR Publications.


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