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Finding Sustainable Profitability in Electronic Commerce Net Present Value (NPV) / MBA Resources

Introduction to Net Present Value (NPV) - What is Net Present Value (NPV) ? How it impacts financial decisions regarding project management?

NPV solution for Finding Sustainable Profitability in Electronic Commerce case study


At Oak Spring University, we provide corporate level professional Net Present Value (NPV) case study solution. Finding Sustainable Profitability in Electronic Commerce case study is a Harvard Business School (HBR) case study written by John M. De Figueiredo. The Finding Sustainable Profitability in Electronic Commerce (referred as “Dot Segment” from here on) case study provides evaluation & decision scenario in field of Sales & Marketing. It also touches upon business topics such as - Value proposition, Innovation, Marketing, Technology.

The net present value (NPV) of an investment proposal is the present value of the proposal’s net cash flows less the proposal’s initial cash outflow. If a project’s NPV is greater than or equal to zero, the project should be accepted.

NPV = Present Value of Future Cash Flows LESS Project’s Initial Investment






Case Description of Finding Sustainable Profitability in Electronic Commerce Case Study


This is an MIT Sloan Management Review article. To sustain a competitive advantage, Web retailers must align their strategies with the product characteristics and buying practices of customers in their market segment, according to the author. He divides the dot-com retail market into four segments on the basis of the type of good sold and describes the strategies needed to succeed in each. The first segment is undifferentiated commodity products, such as barrels of oil. Competitive advantage goes to the low-cost provider with economies of scale, low overhead, low-cost production, and efficient distribution. The second segment, quasi-commodity products, such as books and toys, has attracted many dot-com retailers. First movers can gain competitive advantage by branding their Web site using site-specific loyalty programs, virtual communities, and timely delivery. Late entrants will encounter extreme difficulty. In the third segment, "look and feel" goods, such as clothes, homes, and furniture, are differentiated by their quality and reliability. Customers want to experience them in person before making a purchase. Dot-coms that don't create the products they sell will be forced to compete on price and will find margins difficult to maintain. In the fourth segment, "look and feel" goods with variable quality, such as fresh produce and original artwork, each individual product differs from every other one. Customers want to experience these products to ascertain their quality before buying. Dot-coms that establish a reputation for quality and sell low-priced goods to repeat customers have the best chance of success.


Case Authors : John M. De Figueiredo

Topic : Sales & Marketing

Related Areas : Innovation, Marketing, Technology




Calculating Net Present Value (NPV) at 6% for Finding Sustainable Profitability in Electronic Commerce Case Study


Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 6 %
Discounted
Cash Flows
Year 0 (10006851) -10006851 - -
Year 1 3446682 -6560169 3446682 0.9434 3251587
Year 2 3953729 -2606440 7400411 0.89 3518805
Year 3 3957266 1350826 11357677 0.8396 3322597
Year 4 3244848 4595674 14602525 0.7921 2570224
TOTAL 14602525 12663212




The Net Present Value at 6% discount rate is 2656361

In isolation the NPV number doesn't mean much but put in right context then it is one of the best method to evaluate project returns. In this article we will cover -

Different methods of capital budgeting


What is NPV & Formula of NPV,
How it is calculated,
How to use NPV number for project evaluation, and
Scenario Planning given risks and management priorities.




Capital Budgeting Approaches

Methods of Capital Budgeting


There are four types of capital budgeting techniques that are widely used in the corporate world –

1. Payback Period
2. Profitability Index
3. Net Present Value
4. Internal Rate of Return

Apart from the Payback period method which is an additive method, rest of the methods are based on Discounted Cash Flow technique. Even though cash flow can be calculated based on the nature of the project, for the simplicity of the article we are assuming that all the expected cash flows are realized at the end of the year.

Discounted Cash Flow approaches provide a more objective basis for evaluating and selecting investment projects. They take into consideration both –

1. Magnitude of both incoming and outgoing cash flows – Projects can be capital intensive, time intensive, or both. Dot Segment shareholders have preference for diversified projects investment rather than prospective high income from a single capital intensive project.
2. Timing of the expected cash flows – stockholders of Dot Segment have higher preference for cash returns over 4-5 years rather than 10-15 years given the nature of the volatility in the industry.






Formula and Steps to Calculate Net Present Value (NPV) of Finding Sustainable Profitability in Electronic Commerce

NPV = Net Cash In Flowt1 / (1+r)t1 + Net Cash In Flowt2 / (1+r)t2 + … Net Cash In Flowtn / (1+r)tn
Less Net Cash Out Flowt0 / (1+r)t0

Where t = time period, in this case year 1, year 2 and so on.
r = discount rate or return that could be earned using other safe proposition such as fixed deposit or treasury bond rate. Net Cash In Flow – What the firm will get each year.
Net Cash Out Flow – What the firm needs to invest initially in the project.

Step 1 – Understand the nature of the project and calculate cash flow for each year.
Step 2 – Discount those cash flow based on the discount rate.
Step 3 – Add all the discounted cash flow.
Step 4 – Selection of the project

Why Sales & Marketing Managers need to know Financial Tools such as Net Present Value (NPV)?

In our daily workplace we often come across people and colleagues who are just focused on their core competency and targets they have to deliver. For example marketing managers at Dot Segment often design programs whose objective is to drive brand awareness and customer reach. But how that 30 point increase in brand awareness or 10 point increase in customer touch points will result into shareholders’ value is not specified.

To overcome such scenarios managers at Dot Segment needs to not only know the financial aspect of project management but also needs to have tools to integrate them into part of the project development and monitoring plan.

Calculating Net Present Value (NPV) at 15%

After working through various assumptions we reached a conclusion that risk is far higher than 6%. In a reasonably stable industry with weak competition - 15% discount rate can be a good benchmark.



Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 15 %
Discounted
Cash Flows
Year 0 (10006851) -10006851 - -
Year 1 3446682 -6560169 3446682 0.8696 2997115
Year 2 3953729 -2606440 7400411 0.7561 2989587
Year 3 3957266 1350826 11357677 0.6575 2601967
Year 4 3244848 4595674 14602525 0.5718 1855252
TOTAL 10443921


The Net NPV after 4 years is 437070

(10443921 - 10006851 )








Calculating Net Present Value (NPV) at 20%


If the risk component is high in the industry then we should go for a higher hurdle rate / discount rate of 20%.

Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 20 %
Discounted
Cash Flows
Year 0 (10006851) -10006851 - -
Year 1 3446682 -6560169 3446682 0.8333 2872235
Year 2 3953729 -2606440 7400411 0.6944 2745645
Year 3 3957266 1350826 11357677 0.5787 2290084
Year 4 3244848 4595674 14602525 0.4823 1564838
TOTAL 9472803


The Net NPV after 4 years is -534048

At 20% discount rate the NPV is negative (9472803 - 10006851 ) so ideally we can't select the project if macro and micro factors don't allow financial managers of Dot Segment to discount cash flow at lower discount rates such as 15%.





Acceptance Criteria of a Project based on NPV

Simplest Approach – If the investment project of Dot Segment has a NPV value higher than Zero then finance managers at Dot Segment can ACCEPT the project, otherwise they can reject the project. This means that project will deliver higher returns over the period of time than any alternate investment strategy.

In theory if the required rate of return or discount rate is chosen correctly by finance managers at Dot Segment, then the stock price of the Dot Segment should change by same amount of the NPV. In real world we know that share price also reflects various other factors that can be related to both macro and micro environment.

In the same vein – accepting the project with zero NPV should result in stagnant share price. Finance managers use discount rates as a measure of risk components in the project execution process.

Sensitivity Analysis

Project selection is often a far more complex decision than just choosing it based on the NPV number. Finance managers at Dot Segment should conduct a sensitivity analysis to better understand not only the inherent risk of the projects but also how those risks can be either factored in or mitigated during the project execution. Sensitivity analysis helps in –

What can impact the cash flow of the project.

What will be a multi year spillover effect of various taxation regulations.

What are the uncertainties surrounding the project Initial Cash Outlay (ICO’s). ICO’s often have several different components such as land, machinery, building, and other equipment.

Understanding of risks involved in the project.

What are the key aspects of the projects that need to be monitored, refined, and retuned for continuous delivery of projected cash flows.

Some of the assumptions while using the Discounted Cash Flow Methods –

Projects are assumed to be Mutually Exclusive – This is seldom the came in modern day giant organizations where projects are often inter-related and rejecting a project solely based on NPV can result in sunk cost from a related project.

Independent projects have independent cash flows – As explained in the marketing project – though the project may look independent but in reality it is not as the brand awareness project can be closely associated with the spending on sales promotions and product specific advertising.






Negotiation Strategy of Finding Sustainable Profitability in Electronic Commerce

References & Further Readings

John M. De Figueiredo (2018), "Finding Sustainable Profitability in Electronic Commerce Harvard Business Review Case Study. Published by HBR Publications.


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