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Go Mobile: The Phirbol Franchise Net Present Value (NPV) / MBA Resources

Introduction to Net Present Value (NPV) - What is Net Present Value (NPV) ? How it impacts financial decisions regarding project management?

NPV solution for Go Mobile: The Phirbol Franchise case study


At Oak Spring University, we provide corporate level professional Net Present Value (NPV) case study solution. Go Mobile: The Phirbol Franchise case study is a Harvard Business School (HBR) case study written by Rajiv Lal, Natalie Kindred. The Go Mobile: The Phirbol Franchise (referred as “Phirbol Franchisees” from here on) case study provides evaluation & decision scenario in field of Sales & Marketing. It also touches upon business topics such as - Value proposition, Entrepreneurial management, Growth strategy, Influence.

The net present value (NPV) of an investment proposal is the present value of the proposal’s net cash flows less the proposal’s initial cash outflow. If a project’s NPV is greater than or equal to zero, the project should be accepted.

NPV = Present Value of Future Cash Flows LESS Project’s Initial Investment






Case Description of Go Mobile: The Phirbol Franchise Case Study


To grow Phirbol, a telecom retail franchise chain in Delhi, India's underdeveloped markets, its founders were exploring ways to offer more value to the franchisees. In mid-2009, the Phirbol franchise was comprised of some 150 franchisees that had converted their small "mom-and-pop" shops into Phirbol-branded stores. Entrepreneurs Meghna Modi and Glenn Wong had launched the franchise in 2007, two years after they founded Go Mobile, a company-owned mobile retail chain. While Go Mobile stores were located in higher-income neighborhoods and focused primarily on selling phone handsets, Phirbol stores could be found in less-developed areas-most were not accessible by car-and focused on selling service connections (SIM cards) and recharges. Phirbol added value to the franchisees by streamlining some of their business processes, offering them a consistent product supply, sales support and incentives, and providing them with education on the constantly changing dynamics of India's mobile market. But as the founders looked towards expanding, they knew they would have to enhance their offering to franchisees in order to recruit some of the more established "mom-and-pop" stores they planned to target as franchisees. In addition, they would need to adjust their business model such that more responsibility was delegated to franchisees and staff. Looking forward, what should Modi and Wong do to ensure Phirbol's success?


Case Authors : Rajiv Lal, Natalie Kindred

Topic : Sales & Marketing

Related Areas : Entrepreneurial management, Growth strategy, Influence




Calculating Net Present Value (NPV) at 6% for Go Mobile: The Phirbol Franchise Case Study


Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 6 %
Discounted
Cash Flows
Year 0 (10015814) -10015814 - -
Year 1 3460307 -6555507 3460307 0.9434 3264441
Year 2 3958084 -2597423 7418391 0.89 3522681
Year 3 3970121 1372698 11388512 0.8396 3333390
Year 4 3222615 4595313 14611127 0.7921 2552613
TOTAL 14611127 12673124




The Net Present Value at 6% discount rate is 2657310

In isolation the NPV number doesn't mean much but put in right context then it is one of the best method to evaluate project returns. In this article we will cover -

Different methods of capital budgeting


What is NPV & Formula of NPV,
How it is calculated,
How to use NPV number for project evaluation, and
Scenario Planning given risks and management priorities.




Capital Budgeting Approaches

Methods of Capital Budgeting


There are four types of capital budgeting techniques that are widely used in the corporate world –

1. Payback Period
2. Profitability Index
3. Internal Rate of Return
4. Net Present Value

Apart from the Payback period method which is an additive method, rest of the methods are based on Discounted Cash Flow technique. Even though cash flow can be calculated based on the nature of the project, for the simplicity of the article we are assuming that all the expected cash flows are realized at the end of the year.

Discounted Cash Flow approaches provide a more objective basis for evaluating and selecting investment projects. They take into consideration both –

1. Magnitude of both incoming and outgoing cash flows – Projects can be capital intensive, time intensive, or both. Phirbol Franchisees shareholders have preference for diversified projects investment rather than prospective high income from a single capital intensive project.
2. Timing of the expected cash flows – stockholders of Phirbol Franchisees have higher preference for cash returns over 4-5 years rather than 10-15 years given the nature of the volatility in the industry.






Formula and Steps to Calculate Net Present Value (NPV) of Go Mobile: The Phirbol Franchise

NPV = Net Cash In Flowt1 / (1+r)t1 + Net Cash In Flowt2 / (1+r)t2 + … Net Cash In Flowtn / (1+r)tn
Less Net Cash Out Flowt0 / (1+r)t0

Where t = time period, in this case year 1, year 2 and so on.
r = discount rate or return that could be earned using other safe proposition such as fixed deposit or treasury bond rate. Net Cash In Flow – What the firm will get each year.
Net Cash Out Flow – What the firm needs to invest initially in the project.

Step 1 – Understand the nature of the project and calculate cash flow for each year.
Step 2 – Discount those cash flow based on the discount rate.
Step 3 – Add all the discounted cash flow.
Step 4 – Selection of the project

Why Sales & Marketing Managers need to know Financial Tools such as Net Present Value (NPV)?

In our daily workplace we often come across people and colleagues who are just focused on their core competency and targets they have to deliver. For example marketing managers at Phirbol Franchisees often design programs whose objective is to drive brand awareness and customer reach. But how that 30 point increase in brand awareness or 10 point increase in customer touch points will result into shareholders’ value is not specified.

To overcome such scenarios managers at Phirbol Franchisees needs to not only know the financial aspect of project management but also needs to have tools to integrate them into part of the project development and monitoring plan.

Calculating Net Present Value (NPV) at 15%

After working through various assumptions we reached a conclusion that risk is far higher than 6%. In a reasonably stable industry with weak competition - 15% discount rate can be a good benchmark.



Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 15 %
Discounted
Cash Flows
Year 0 (10015814) -10015814 - -
Year 1 3460307 -6555507 3460307 0.8696 3008963
Year 2 3958084 -2597423 7418391 0.7561 2992880
Year 3 3970121 1372698 11388512 0.6575 2610419
Year 4 3222615 4595313 14611127 0.5718 1842541
TOTAL 10454802


The Net NPV after 4 years is 438988

(10454802 - 10015814 )








Calculating Net Present Value (NPV) at 20%


If the risk component is high in the industry then we should go for a higher hurdle rate / discount rate of 20%.

Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 20 %
Discounted
Cash Flows
Year 0 (10015814) -10015814 - -
Year 1 3460307 -6555507 3460307 0.8333 2883589
Year 2 3958084 -2597423 7418391 0.6944 2748669
Year 3 3970121 1372698 11388512 0.5787 2297524
Year 4 3222615 4595313 14611127 0.4823 1554116
TOTAL 9483898


The Net NPV after 4 years is -531916

At 20% discount rate the NPV is negative (9483898 - 10015814 ) so ideally we can't select the project if macro and micro factors don't allow financial managers of Phirbol Franchisees to discount cash flow at lower discount rates such as 15%.





Acceptance Criteria of a Project based on NPV

Simplest Approach – If the investment project of Phirbol Franchisees has a NPV value higher than Zero then finance managers at Phirbol Franchisees can ACCEPT the project, otherwise they can reject the project. This means that project will deliver higher returns over the period of time than any alternate investment strategy.

In theory if the required rate of return or discount rate is chosen correctly by finance managers at Phirbol Franchisees, then the stock price of the Phirbol Franchisees should change by same amount of the NPV. In real world we know that share price also reflects various other factors that can be related to both macro and micro environment.

In the same vein – accepting the project with zero NPV should result in stagnant share price. Finance managers use discount rates as a measure of risk components in the project execution process.

Sensitivity Analysis

Project selection is often a far more complex decision than just choosing it based on the NPV number. Finance managers at Phirbol Franchisees should conduct a sensitivity analysis to better understand not only the inherent risk of the projects but also how those risks can be either factored in or mitigated during the project execution. Sensitivity analysis helps in –

What will be a multi year spillover effect of various taxation regulations.

What can impact the cash flow of the project.

Understanding of risks involved in the project.

What are the uncertainties surrounding the project Initial Cash Outlay (ICO’s). ICO’s often have several different components such as land, machinery, building, and other equipment.

What are the key aspects of the projects that need to be monitored, refined, and retuned for continuous delivery of projected cash flows.

Some of the assumptions while using the Discounted Cash Flow Methods –

Projects are assumed to be Mutually Exclusive – This is seldom the came in modern day giant organizations where projects are often inter-related and rejecting a project solely based on NPV can result in sunk cost from a related project.

Independent projects have independent cash flows – As explained in the marketing project – though the project may look independent but in reality it is not as the brand awareness project can be closely associated with the spending on sales promotions and product specific advertising.






Negotiation Strategy of Go Mobile: The Phirbol Franchise

References & Further Readings

Rajiv Lal, Natalie Kindred (2018), "Go Mobile: The Phirbol Franchise Harvard Business Review Case Study. Published by HBR Publications.


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