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TrademarkLogo.com: Transforming Legal Services on the Internet Net Present Value (NPV) / MBA Resources

Introduction to Net Present Value (NPV) - What is Net Present Value (NPV) ? How it impacts financial decisions regarding project management?

NPV solution for TrademarkLogo.com: Transforming Legal Services on the Internet case study


At Oak Spring University, we provide corporate level professional Net Present Value (NPV) case study solution. TrademarkLogo.com: Transforming Legal Services on the Internet case study is a Harvard Business School (HBR) case study written by Ali Farhoomand, Monica Wong. The TrademarkLogo.com: Transforming Legal Services on the Internet (referred as “Tml Trademark” from here on) case study provides evaluation & decision scenario in field of Strategy & Execution. It also touches upon business topics such as - Value proposition, Intellectual property, Internet, Marketing, Regulation.

The net present value (NPV) of an investment proposal is the present value of the proposal’s net cash flows less the proposal’s initial cash outflow. If a project’s NPV is greater than or equal to zero, the project should be accepted.

NPV = Present Value of Future Cash Flows LESS Project’s Initial Investment






Case Description of TrademarkLogo.com: Transforming Legal Services on the Internet Case Study


In 2000, Robert Wang, senior partner of the Hong Kong law firm Robert W.H. Wang & Co., spearheaded the establishment of TrademarkLogo.com (TML). He believed that legal services, like other businesses, could exploit the opportunities afforded by the Internet. The trademark practice of the Intellectual Property (IP) Department was a good candidate for an Internet venture--the process was straightforward and it required few discussions and meetings between lawyers and clients. Also, doing business via the Internet would greatly reduce the amount of paperwork, thereby solving the IP department's cost overrun problem. However, the bursting of the Internet bubble, coupled with worldwide economic woes, sent the business into a downturn in 2002. The dot-com's appeal seemed to have disappeared along with the Internet hype; traffic on the Web site slowed down, and the number of transactions tumbled. Then in 2003, the government rolled out the new Trademark Ordinance and Rules, which streamlined and simplified the trademark and service mark registration process. As part of the government's electronic service delivery (ESD) initiatives, procedural and pricing information became readily available on the Web and anyone could lodge a trademark registration application themselves--undermining the role of an IP service provider. As the new manager hired to turn things around, Poorna Mysoor was tasked with reviving the business and identifying opportunities for future growth. As she was preparing her proposal to Robert Wang, she wondered about TML's competitive advantage. How could TML make use of the Internet to establish distinctive strategic positioning? How should TML react to the government's ESD initiative? How could TML create a strong enough value proposition for its customers and suppliers?


Case Authors : Ali Farhoomand, Monica Wong

Topic : Strategy & Execution

Related Areas : Intellectual property, Internet, Marketing, Regulation




Calculating Net Present Value (NPV) at 6% for TrademarkLogo.com: Transforming Legal Services on the Internet Case Study


Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 6 %
Discounted
Cash Flows
Year 0 (10029494) -10029494 - -
Year 1 3450784 -6578710 3450784 0.9434 3255457
Year 2 3980369 -2598341 7431153 0.89 3542514
Year 3 3955833 1357492 11386986 0.8396 3321394
Year 4 3231740 4589232 14618726 0.7921 2559841
TOTAL 14618726 12679205




The Net Present Value at 6% discount rate is 2649711

In isolation the NPV number doesn't mean much but put in right context then it is one of the best method to evaluate project returns. In this article we will cover -

Different methods of capital budgeting


What is NPV & Formula of NPV,
How it is calculated,
How to use NPV number for project evaluation, and
Scenario Planning given risks and management priorities.




Capital Budgeting Approaches

Methods of Capital Budgeting


There are four types of capital budgeting techniques that are widely used in the corporate world –

1. Payback Period
2. Internal Rate of Return
3. Profitability Index
4. Net Present Value

Apart from the Payback period method which is an additive method, rest of the methods are based on Discounted Cash Flow technique. Even though cash flow can be calculated based on the nature of the project, for the simplicity of the article we are assuming that all the expected cash flows are realized at the end of the year.

Discounted Cash Flow approaches provide a more objective basis for evaluating and selecting investment projects. They take into consideration both –

1. Timing of the expected cash flows – stockholders of Tml Trademark have higher preference for cash returns over 4-5 years rather than 10-15 years given the nature of the volatility in the industry.
2. Magnitude of both incoming and outgoing cash flows – Projects can be capital intensive, time intensive, or both. Tml Trademark shareholders have preference for diversified projects investment rather than prospective high income from a single capital intensive project.






Formula and Steps to Calculate Net Present Value (NPV) of TrademarkLogo.com: Transforming Legal Services on the Internet

NPV = Net Cash In Flowt1 / (1+r)t1 + Net Cash In Flowt2 / (1+r)t2 + … Net Cash In Flowtn / (1+r)tn
Less Net Cash Out Flowt0 / (1+r)t0

Where t = time period, in this case year 1, year 2 and so on.
r = discount rate or return that could be earned using other safe proposition such as fixed deposit or treasury bond rate. Net Cash In Flow – What the firm will get each year.
Net Cash Out Flow – What the firm needs to invest initially in the project.

Step 1 – Understand the nature of the project and calculate cash flow for each year.
Step 2 – Discount those cash flow based on the discount rate.
Step 3 – Add all the discounted cash flow.
Step 4 – Selection of the project

Why Strategy & Execution Managers need to know Financial Tools such as Net Present Value (NPV)?

In our daily workplace we often come across people and colleagues who are just focused on their core competency and targets they have to deliver. For example marketing managers at Tml Trademark often design programs whose objective is to drive brand awareness and customer reach. But how that 30 point increase in brand awareness or 10 point increase in customer touch points will result into shareholders’ value is not specified.

To overcome such scenarios managers at Tml Trademark needs to not only know the financial aspect of project management but also needs to have tools to integrate them into part of the project development and monitoring plan.

Calculating Net Present Value (NPV) at 15%

After working through various assumptions we reached a conclusion that risk is far higher than 6%. In a reasonably stable industry with weak competition - 15% discount rate can be a good benchmark.



Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 15 %
Discounted
Cash Flows
Year 0 (10029494) -10029494 - -
Year 1 3450784 -6578710 3450784 0.8696 3000682
Year 2 3980369 -2598341 7431153 0.7561 3009731
Year 3 3955833 1357492 11386986 0.6575 2601024
Year 4 3231740 4589232 14618726 0.5718 1847758
TOTAL 10459195


The Net NPV after 4 years is 429701

(10459195 - 10029494 )








Calculating Net Present Value (NPV) at 20%


If the risk component is high in the industry then we should go for a higher hurdle rate / discount rate of 20%.

Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 20 %
Discounted
Cash Flows
Year 0 (10029494) -10029494 - -
Year 1 3450784 -6578710 3450784 0.8333 2875653
Year 2 3980369 -2598341 7431153 0.6944 2764145
Year 3 3955833 1357492 11386986 0.5787 2289255
Year 4 3231740 4589232 14618726 0.4823 1558517
TOTAL 9487570


The Net NPV after 4 years is -541924

At 20% discount rate the NPV is negative (9487570 - 10029494 ) so ideally we can't select the project if macro and micro factors don't allow financial managers of Tml Trademark to discount cash flow at lower discount rates such as 15%.





Acceptance Criteria of a Project based on NPV

Simplest Approach – If the investment project of Tml Trademark has a NPV value higher than Zero then finance managers at Tml Trademark can ACCEPT the project, otherwise they can reject the project. This means that project will deliver higher returns over the period of time than any alternate investment strategy.

In theory if the required rate of return or discount rate is chosen correctly by finance managers at Tml Trademark, then the stock price of the Tml Trademark should change by same amount of the NPV. In real world we know that share price also reflects various other factors that can be related to both macro and micro environment.

In the same vein – accepting the project with zero NPV should result in stagnant share price. Finance managers use discount rates as a measure of risk components in the project execution process.

Sensitivity Analysis

Project selection is often a far more complex decision than just choosing it based on the NPV number. Finance managers at Tml Trademark should conduct a sensitivity analysis to better understand not only the inherent risk of the projects but also how those risks can be either factored in or mitigated during the project execution. Sensitivity analysis helps in –

What will be a multi year spillover effect of various taxation regulations.

What are the key aspects of the projects that need to be monitored, refined, and retuned for continuous delivery of projected cash flows.

Understanding of risks involved in the project.

What are the uncertainties surrounding the project Initial Cash Outlay (ICO’s). ICO’s often have several different components such as land, machinery, building, and other equipment.

What can impact the cash flow of the project.

Some of the assumptions while using the Discounted Cash Flow Methods –

Projects are assumed to be Mutually Exclusive – This is seldom the came in modern day giant organizations where projects are often inter-related and rejecting a project solely based on NPV can result in sunk cost from a related project.

Independent projects have independent cash flows – As explained in the marketing project – though the project may look independent but in reality it is not as the brand awareness project can be closely associated with the spending on sales promotions and product specific advertising.






Negotiation Strategy of TrademarkLogo.com: Transforming Legal Services on the Internet

References & Further Readings

Ali Farhoomand, Monica Wong (2018), "TrademarkLogo.com: Transforming Legal Services on the Internet Harvard Business Review Case Study. Published by HBR Publications.


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