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Digital Business Transformation in Silicon Savannah: How M-PESA Changed Safaricom (Kenya) Net Present Value (NPV) / MBA Resources

Introduction to Net Present Value (NPV) - What is Net Present Value (NPV) ? How it impacts financial decisions regarding project management?

NPV solution for Digital Business Transformation in Silicon Savannah: How M-PESA Changed Safaricom (Kenya) case study


At Oak Spring University, we provide corporate level professional Net Present Value (NPV) case study solution. Digital Business Transformation in Silicon Savannah: How M-PESA Changed Safaricom (Kenya) case study is a Harvard Business School (HBR) case study written by Tawfik Jelassi, Stephanie Ludwig. The Digital Business Transformation in Silicon Savannah: How M-PESA Changed Safaricom (Kenya) (referred as “Pesa Dbt” from here on) case study provides evaluation & decision scenario in field of Strategy & Execution. It also touches upon business topics such as - Value proposition, Data, Innovation, IT.

The net present value (NPV) of an investment proposal is the present value of the proposal’s net cash flows less the proposal’s initial cash outflow. If a project’s NPV is greater than or equal to zero, the project should be accepted.

NPV = Present Value of Future Cash Flows LESS Project’s Initial Investment






Case Description of Digital Business Transformation in Silicon Savannah: How M-PESA Changed Safaricom (Kenya) Case Study


This case study investigates the phenomenal development of M-PESA in Kenya, the world's most successful mobile phone-based financial service, and the way it transformed its parent company, Safaricom from being an incumbent telecommunications operator to also becoming a digital platform working across different industries and sectors through an extensive business ecosystem. Safaricom, Kenya's incumbent telecom operator, developed M-PESA in partnership with Vodafone. The service was launched in March 2007 and has since been used by more than 23 million people in Kenya! It started off as a mere person-to-person remittance service and now provides a wide array of financial services for retail customers, businesses and government. Nearly a decade after its launch, M-PESA has drastically transformed the daily life of its users as well as Kenya's economic landscape, where it impacted the banking and telecom landscape, boosted the development of e-commerce and facilitated operations for thousands of small businesses, online and offline. Internationally, M-PESA has become a role model for mobile financial services and payment platforms as well as inclusive business practices. Learning objective: The case provides insights about the digital business transformation (DBT) of an incumbent telecom operator through the offering of mobile financial services. It helps to: Comprehend the why, what, and how of DBT; Assess the different dimensions of DBT; Appreciate the crucial role in DBT of leadership, lean management, talent development and organizational alignment; Understand the business opportunities enabled by leveraging breakthrough innovation, digital platforms, and big data.


Case Authors : Tawfik Jelassi, Stephanie Ludwig

Topic : Strategy & Execution

Related Areas : Data, Innovation, IT




Calculating Net Present Value (NPV) at 6% for Digital Business Transformation in Silicon Savannah: How M-PESA Changed Safaricom (Kenya) Case Study


Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 6 %
Discounted
Cash Flows
Year 0 (10028509) -10028509 - -
Year 1 3446948 -6581561 3446948 0.9434 3251838
Year 2 3977193 -2604368 7424141 0.89 3539688
Year 3 3949870 1345502 11374011 0.8396 3316387
Year 4 3244866 4590368 14618877 0.7921 2570238
TOTAL 14618877 12678150




The Net Present Value at 6% discount rate is 2649641

In isolation the NPV number doesn't mean much but put in right context then it is one of the best method to evaluate project returns. In this article we will cover -

Different methods of capital budgeting


What is NPV & Formula of NPV,
How it is calculated,
How to use NPV number for project evaluation, and
Scenario Planning given risks and management priorities.




Capital Budgeting Approaches

Methods of Capital Budgeting


There are four types of capital budgeting techniques that are widely used in the corporate world –

1. Profitability Index
2. Internal Rate of Return
3. Net Present Value
4. Payback Period

Apart from the Payback period method which is an additive method, rest of the methods are based on Discounted Cash Flow technique. Even though cash flow can be calculated based on the nature of the project, for the simplicity of the article we are assuming that all the expected cash flows are realized at the end of the year.

Discounted Cash Flow approaches provide a more objective basis for evaluating and selecting investment projects. They take into consideration both –

1. Timing of the expected cash flows – stockholders of Pesa Dbt have higher preference for cash returns over 4-5 years rather than 10-15 years given the nature of the volatility in the industry.
2. Magnitude of both incoming and outgoing cash flows – Projects can be capital intensive, time intensive, or both. Pesa Dbt shareholders have preference for diversified projects investment rather than prospective high income from a single capital intensive project.






Formula and Steps to Calculate Net Present Value (NPV) of Digital Business Transformation in Silicon Savannah: How M-PESA Changed Safaricom (Kenya)

NPV = Net Cash In Flowt1 / (1+r)t1 + Net Cash In Flowt2 / (1+r)t2 + … Net Cash In Flowtn / (1+r)tn
Less Net Cash Out Flowt0 / (1+r)t0

Where t = time period, in this case year 1, year 2 and so on.
r = discount rate or return that could be earned using other safe proposition such as fixed deposit or treasury bond rate. Net Cash In Flow – What the firm will get each year.
Net Cash Out Flow – What the firm needs to invest initially in the project.

Step 1 – Understand the nature of the project and calculate cash flow for each year.
Step 2 – Discount those cash flow based on the discount rate.
Step 3 – Add all the discounted cash flow.
Step 4 – Selection of the project

Why Strategy & Execution Managers need to know Financial Tools such as Net Present Value (NPV)?

In our daily workplace we often come across people and colleagues who are just focused on their core competency and targets they have to deliver. For example marketing managers at Pesa Dbt often design programs whose objective is to drive brand awareness and customer reach. But how that 30 point increase in brand awareness or 10 point increase in customer touch points will result into shareholders’ value is not specified.

To overcome such scenarios managers at Pesa Dbt needs to not only know the financial aspect of project management but also needs to have tools to integrate them into part of the project development and monitoring plan.

Calculating Net Present Value (NPV) at 15%

After working through various assumptions we reached a conclusion that risk is far higher than 6%. In a reasonably stable industry with weak competition - 15% discount rate can be a good benchmark.



Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 15 %
Discounted
Cash Flows
Year 0 (10028509) -10028509 - -
Year 1 3446948 -6581561 3446948 0.8696 2997346
Year 2 3977193 -2604368 7424141 0.7561 3007329
Year 3 3949870 1345502 11374011 0.6575 2597104
Year 4 3244866 4590368 14618877 0.5718 1855263
TOTAL 10457042


The Net NPV after 4 years is 428533

(10457042 - 10028509 )








Calculating Net Present Value (NPV) at 20%


If the risk component is high in the industry then we should go for a higher hurdle rate / discount rate of 20%.

Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 20 %
Discounted
Cash Flows
Year 0 (10028509) -10028509 - -
Year 1 3446948 -6581561 3446948 0.8333 2872457
Year 2 3977193 -2604368 7424141 0.6944 2761940
Year 3 3949870 1345502 11374011 0.5787 2285804
Year 4 3244866 4590368 14618877 0.4823 1564847
TOTAL 9485047


The Net NPV after 4 years is -543462

At 20% discount rate the NPV is negative (9485047 - 10028509 ) so ideally we can't select the project if macro and micro factors don't allow financial managers of Pesa Dbt to discount cash flow at lower discount rates such as 15%.





Acceptance Criteria of a Project based on NPV

Simplest Approach – If the investment project of Pesa Dbt has a NPV value higher than Zero then finance managers at Pesa Dbt can ACCEPT the project, otherwise they can reject the project. This means that project will deliver higher returns over the period of time than any alternate investment strategy.

In theory if the required rate of return or discount rate is chosen correctly by finance managers at Pesa Dbt, then the stock price of the Pesa Dbt should change by same amount of the NPV. In real world we know that share price also reflects various other factors that can be related to both macro and micro environment.

In the same vein – accepting the project with zero NPV should result in stagnant share price. Finance managers use discount rates as a measure of risk components in the project execution process.

Sensitivity Analysis

Project selection is often a far more complex decision than just choosing it based on the NPV number. Finance managers at Pesa Dbt should conduct a sensitivity analysis to better understand not only the inherent risk of the projects but also how those risks can be either factored in or mitigated during the project execution. Sensitivity analysis helps in –

Understanding of risks involved in the project.

What are the uncertainties surrounding the project Initial Cash Outlay (ICO’s). ICO’s often have several different components such as land, machinery, building, and other equipment.

What can impact the cash flow of the project.

What will be a multi year spillover effect of various taxation regulations.

What are the key aspects of the projects that need to be monitored, refined, and retuned for continuous delivery of projected cash flows.

Some of the assumptions while using the Discounted Cash Flow Methods –

Projects are assumed to be Mutually Exclusive – This is seldom the came in modern day giant organizations where projects are often inter-related and rejecting a project solely based on NPV can result in sunk cost from a related project.

Independent projects have independent cash flows – As explained in the marketing project – though the project may look independent but in reality it is not as the brand awareness project can be closely associated with the spending on sales promotions and product specific advertising.






Negotiation Strategy of Digital Business Transformation in Silicon Savannah: How M-PESA Changed Safaricom (Kenya)

References & Further Readings

Tawfik Jelassi, Stephanie Ludwig (2018), "Digital Business Transformation in Silicon Savannah: How M-PESA Changed Safaricom (Kenya) Harvard Business Review Case Study. Published by HBR Publications.


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