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Au Bon Pain: The French Bakery Cafe, the Partner/Manager Program Net Present Value (NPV) / MBA Resources

Introduction to Net Present Value (NPV) - What is Net Present Value (NPV) ? How it impacts financial decisions regarding project management?

NPV solution for Au Bon Pain: The French Bakery Cafe, the Partner/Manager Program case study


At Oak Spring University, we provide corporate level professional Net Present Value (NPV) case study solution. Au Bon Pain: The French Bakery Cafe, the Partner/Manager Program case study is a Harvard Business School (HBR) case study written by W. Earl Sasser Jr., Lucy N. Lytle. The Au Bon Pain: The French Bakery Cafe, the Partner/Manager Program (referred as “Abp Program” from here on) case study provides evaluation & decision scenario in field of Technology & Operations. It also touches upon business topics such as - Value proposition, Compensation, Developing employees, Employee retention, Human resource management, Motivating people.

The net present value (NPV) of an investment proposal is the present value of the proposal’s net cash flows less the proposal’s initial cash outflow. If a project’s NPV is greater than or equal to zero, the project should be accepted.

NPV = Present Value of Future Cash Flows LESS Project’s Initial Investment






Case Description of Au Bon Pain: The French Bakery Cafe, the Partner/Manager Program Case Study


In recent years, Au Bon Pain (ABP), a chain of upscale French bakeries/sandwich cafes based in Boston, confronted a set of human resource problems endemic to the fast food industry (i.e., a labor shortage which made it difficult to attract and maintain quality crew personnel and management candidates, an inadequately trained management staff, and high turnover). To deal with the resulting "cycle of failure" while increasing individual initiative and performance at the unit level, ABP devised a new compensation-incentive system for its store managers--the Partner/Manager Program. Under this program, store managers would be paid a standard base salary plus a share of the incremental profits. The case asks students to evaluate the program by comparing it to ABP's existing compensation system, determining the different ways in which managers from two stores operating under an experimental run of the program achieved their results, and by considering the strategic implications of implementing the program in all of the company's stores.


Case Authors : W. Earl Sasser Jr., Lucy N. Lytle

Topic : Technology & Operations

Related Areas : Compensation, Developing employees, Employee retention, Human resource management, Motivating people




Calculating Net Present Value (NPV) at 6% for Au Bon Pain: The French Bakery Cafe, the Partner/Manager Program Case Study


Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 6 %
Discounted
Cash Flows
Year 0 (10017840) -10017840 - -
Year 1 3472059 -6545781 3472059 0.9434 3275527
Year 2 3972299 -2573482 7444358 0.89 3535332
Year 3 3960094 1386612 11404452 0.8396 3324971
Year 4 3226271 4612883 14630723 0.7921 2555509
TOTAL 14630723 12691339




The Net Present Value at 6% discount rate is 2673499

In isolation the NPV number doesn't mean much but put in right context then it is one of the best method to evaluate project returns. In this article we will cover -

Different methods of capital budgeting


What is NPV & Formula of NPV,
How it is calculated,
How to use NPV number for project evaluation, and
Scenario Planning given risks and management priorities.




Capital Budgeting Approaches

Methods of Capital Budgeting


There are four types of capital budgeting techniques that are widely used in the corporate world –

1. Profitability Index
2. Payback Period
3. Net Present Value
4. Internal Rate of Return

Apart from the Payback period method which is an additive method, rest of the methods are based on Discounted Cash Flow technique. Even though cash flow can be calculated based on the nature of the project, for the simplicity of the article we are assuming that all the expected cash flows are realized at the end of the year.

Discounted Cash Flow approaches provide a more objective basis for evaluating and selecting investment projects. They take into consideration both –

1. Timing of the expected cash flows – stockholders of Abp Program have higher preference for cash returns over 4-5 years rather than 10-15 years given the nature of the volatility in the industry.
2. Magnitude of both incoming and outgoing cash flows – Projects can be capital intensive, time intensive, or both. Abp Program shareholders have preference for diversified projects investment rather than prospective high income from a single capital intensive project.






Formula and Steps to Calculate Net Present Value (NPV) of Au Bon Pain: The French Bakery Cafe, the Partner/Manager Program

NPV = Net Cash In Flowt1 / (1+r)t1 + Net Cash In Flowt2 / (1+r)t2 + … Net Cash In Flowtn / (1+r)tn
Less Net Cash Out Flowt0 / (1+r)t0

Where t = time period, in this case year 1, year 2 and so on.
r = discount rate or return that could be earned using other safe proposition such as fixed deposit or treasury bond rate. Net Cash In Flow – What the firm will get each year.
Net Cash Out Flow – What the firm needs to invest initially in the project.

Step 1 – Understand the nature of the project and calculate cash flow for each year.
Step 2 – Discount those cash flow based on the discount rate.
Step 3 – Add all the discounted cash flow.
Step 4 – Selection of the project

Why Technology & Operations Managers need to know Financial Tools such as Net Present Value (NPV)?

In our daily workplace we often come across people and colleagues who are just focused on their core competency and targets they have to deliver. For example marketing managers at Abp Program often design programs whose objective is to drive brand awareness and customer reach. But how that 30 point increase in brand awareness or 10 point increase in customer touch points will result into shareholders’ value is not specified.

To overcome such scenarios managers at Abp Program needs to not only know the financial aspect of project management but also needs to have tools to integrate them into part of the project development and monitoring plan.

Calculating Net Present Value (NPV) at 15%

After working through various assumptions we reached a conclusion that risk is far higher than 6%. In a reasonably stable industry with weak competition - 15% discount rate can be a good benchmark.



Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 15 %
Discounted
Cash Flows
Year 0 (10017840) -10017840 - -
Year 1 3472059 -6545781 3472059 0.8696 3019182
Year 2 3972299 -2573482 7444358 0.7561 3003629
Year 3 3960094 1386612 11404452 0.6575 2603826
Year 4 3226271 4612883 14630723 0.5718 1844631
TOTAL 10471267


The Net NPV after 4 years is 453427

(10471267 - 10017840 )








Calculating Net Present Value (NPV) at 20%


If the risk component is high in the industry then we should go for a higher hurdle rate / discount rate of 20%.

Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 20 %
Discounted
Cash Flows
Year 0 (10017840) -10017840 - -
Year 1 3472059 -6545781 3472059 0.8333 2893383
Year 2 3972299 -2573482 7444358 0.6944 2758541
Year 3 3960094 1386612 11404452 0.5787 2291721
Year 4 3226271 4612883 14630723 0.4823 1555879
TOTAL 9499524


The Net NPV after 4 years is -518316

At 20% discount rate the NPV is negative (9499524 - 10017840 ) so ideally we can't select the project if macro and micro factors don't allow financial managers of Abp Program to discount cash flow at lower discount rates such as 15%.





Acceptance Criteria of a Project based on NPV

Simplest Approach – If the investment project of Abp Program has a NPV value higher than Zero then finance managers at Abp Program can ACCEPT the project, otherwise they can reject the project. This means that project will deliver higher returns over the period of time than any alternate investment strategy.

In theory if the required rate of return or discount rate is chosen correctly by finance managers at Abp Program, then the stock price of the Abp Program should change by same amount of the NPV. In real world we know that share price also reflects various other factors that can be related to both macro and micro environment.

In the same vein – accepting the project with zero NPV should result in stagnant share price. Finance managers use discount rates as a measure of risk components in the project execution process.

Sensitivity Analysis

Project selection is often a far more complex decision than just choosing it based on the NPV number. Finance managers at Abp Program should conduct a sensitivity analysis to better understand not only the inherent risk of the projects but also how those risks can be either factored in or mitigated during the project execution. Sensitivity analysis helps in –

What are the key aspects of the projects that need to be monitored, refined, and retuned for continuous delivery of projected cash flows.

What will be a multi year spillover effect of various taxation regulations.

What can impact the cash flow of the project.

What are the uncertainties surrounding the project Initial Cash Outlay (ICO’s). ICO’s often have several different components such as land, machinery, building, and other equipment.

Understanding of risks involved in the project.

Some of the assumptions while using the Discounted Cash Flow Methods –

Projects are assumed to be Mutually Exclusive – This is seldom the came in modern day giant organizations where projects are often inter-related and rejecting a project solely based on NPV can result in sunk cost from a related project.

Independent projects have independent cash flows – As explained in the marketing project – though the project may look independent but in reality it is not as the brand awareness project can be closely associated with the spending on sales promotions and product specific advertising.






Negotiation Strategy of Au Bon Pain: The French Bakery Cafe, the Partner/Manager Program

References & Further Readings

W. Earl Sasser Jr., Lucy N. Lytle (2018), "Au Bon Pain: The French Bakery Cafe, the Partner/Manager Program Harvard Business Review Case Study. Published by HBR Publications.


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