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Stride: The Early Sales Decisions Net Present Value (NPV) / MBA Resources

Introduction to Net Present Value (NPV) - What is Net Present Value (NPV) ? How it impacts financial decisions regarding project management?

NPV solution for Stride: The Early Sales Decisions case study


At Oak Spring University, we provide corporate level professional Net Present Value (NPV) case study solution. Stride: The Early Sales Decisions case study is a Harvard Business School (HBR) case study written by Mike Speiser, Amadeus Orleans. The Stride: The Early Sales Decisions (referred as “Bergeron Stride” from here on) case study provides evaluation & decision scenario in field of Sales & Marketing. It also touches upon business topics such as - Value proposition, Entrepreneurship, Sales, Technology.

The net present value (NPV) of an investment proposal is the present value of the proposal’s net cash flows less the proposal’s initial cash outflow. If a project’s NPV is greater than or equal to zero, the project should be accepted.

NPV = Present Value of Future Cash Flows LESS Project’s Initial Investment






Case Description of Stride: The Early Sales Decisions Case Study


Stride was founded in April 2016 and offered a software that gathered data from disparate sources and organized such data in one platform with a simple interface, with the goal of enabling marketing teams to more easily develop and launch personalized marketing campaigns. Elise Bergeron, the start-up's cofounder and Chief Operating Officer, had been confronted with multiple difficult decisions since the early days of the company. Some of the most pivotal of those decisions involved the sales aspect of the business. First, she and her cofounders needed to figure out what should be the company's target market. One potential approach involved evaluating the benefits and challenges presented by small, mid-sized and large. It was not uncommon for start-ups to first focus on small customers and gradually seek larger ones, as it expanded its product's feature sets, but Bergeron and her cofounders were not sure such approach would be the best for Stride. Alternatively, they could choose based on a use case standpoint: marketing teams in B2B and B2C companies had different needs for the product - should Stride focus on one or the other as its target market? Bergeron was not convinced. Second, Stride's leadership needed to define its sales model. At the product's price point, direct sales seemed to be a necessity. But how about the indirect channels? Bergeron was doubtful about the benefits of relying on third party platforms - such as Salesforce - or system integrators at such an early stage of the start-up's journey. The answer was not obvious, however. As of the second half of 2017, Stride's sales cycle had finally developed some patterns and its cofounders felt increasingly confident about their sales choices. Unexpectedly, however, an opportunity that could take the incipient business to the next level appeared. But it involved complex negotiations and high levels of uncertainty; it also had the potential to initiate a chain reaction affecting Stride's entire sales organization. Was it really a unique opportunity or just a time-killing shiny object? Bergeron had to decide, once again.


Case Authors : Mike Speiser, Amadeus Orleans

Topic : Sales & Marketing

Related Areas : Entrepreneurship, Sales, Technology




Calculating Net Present Value (NPV) at 6% for Stride: The Early Sales Decisions Case Study


Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 6 %
Discounted
Cash Flows
Year 0 (10014872) -10014872 - -
Year 1 3471520 -6543352 3471520 0.9434 3275019
Year 2 3977392 -2565960 7448912 0.89 3539865
Year 3 3954262 1388302 11403174 0.8396 3320075
Year 4 3250273 4638575 14653447 0.7921 2574521
TOTAL 14653447 12709479




The Net Present Value at 6% discount rate is 2694607

In isolation the NPV number doesn't mean much but put in right context then it is one of the best method to evaluate project returns. In this article we will cover -

Different methods of capital budgeting


What is NPV & Formula of NPV,
How it is calculated,
How to use NPV number for project evaluation, and
Scenario Planning given risks and management priorities.




Capital Budgeting Approaches

Methods of Capital Budgeting


There are four types of capital budgeting techniques that are widely used in the corporate world –

1. Internal Rate of Return
2. Net Present Value
3. Profitability Index
4. Payback Period

Apart from the Payback period method which is an additive method, rest of the methods are based on Discounted Cash Flow technique. Even though cash flow can be calculated based on the nature of the project, for the simplicity of the article we are assuming that all the expected cash flows are realized at the end of the year.

Discounted Cash Flow approaches provide a more objective basis for evaluating and selecting investment projects. They take into consideration both –

1. Magnitude of both incoming and outgoing cash flows – Projects can be capital intensive, time intensive, or both. Bergeron Stride shareholders have preference for diversified projects investment rather than prospective high income from a single capital intensive project.
2. Timing of the expected cash flows – stockholders of Bergeron Stride have higher preference for cash returns over 4-5 years rather than 10-15 years given the nature of the volatility in the industry.






Formula and Steps to Calculate Net Present Value (NPV) of Stride: The Early Sales Decisions

NPV = Net Cash In Flowt1 / (1+r)t1 + Net Cash In Flowt2 / (1+r)t2 + … Net Cash In Flowtn / (1+r)tn
Less Net Cash Out Flowt0 / (1+r)t0

Where t = time period, in this case year 1, year 2 and so on.
r = discount rate or return that could be earned using other safe proposition such as fixed deposit or treasury bond rate. Net Cash In Flow – What the firm will get each year.
Net Cash Out Flow – What the firm needs to invest initially in the project.

Step 1 – Understand the nature of the project and calculate cash flow for each year.
Step 2 – Discount those cash flow based on the discount rate.
Step 3 – Add all the discounted cash flow.
Step 4 – Selection of the project

Why Sales & Marketing Managers need to know Financial Tools such as Net Present Value (NPV)?

In our daily workplace we often come across people and colleagues who are just focused on their core competency and targets they have to deliver. For example marketing managers at Bergeron Stride often design programs whose objective is to drive brand awareness and customer reach. But how that 30 point increase in brand awareness or 10 point increase in customer touch points will result into shareholders’ value is not specified.

To overcome such scenarios managers at Bergeron Stride needs to not only know the financial aspect of project management but also needs to have tools to integrate them into part of the project development and monitoring plan.

Calculating Net Present Value (NPV) at 15%

After working through various assumptions we reached a conclusion that risk is far higher than 6%. In a reasonably stable industry with weak competition - 15% discount rate can be a good benchmark.



Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 15 %
Discounted
Cash Flows
Year 0 (10014872) -10014872 - -
Year 1 3471520 -6543352 3471520 0.8696 3018713
Year 2 3977392 -2565960 7448912 0.7561 3007480
Year 3 3954262 1388302 11403174 0.6575 2599991
Year 4 3250273 4638575 14653447 0.5718 1858354
TOTAL 10484538


The Net NPV after 4 years is 469666

(10484538 - 10014872 )








Calculating Net Present Value (NPV) at 20%


If the risk component is high in the industry then we should go for a higher hurdle rate / discount rate of 20%.

Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 20 %
Discounted
Cash Flows
Year 0 (10014872) -10014872 - -
Year 1 3471520 -6543352 3471520 0.8333 2892933
Year 2 3977392 -2565960 7448912 0.6944 2762078
Year 3 3954262 1388302 11403174 0.5787 2288346
Year 4 3250273 4638575 14653447 0.4823 1567454
TOTAL 9510811


The Net NPV after 4 years is -504061

At 20% discount rate the NPV is negative (9510811 - 10014872 ) so ideally we can't select the project if macro and micro factors don't allow financial managers of Bergeron Stride to discount cash flow at lower discount rates such as 15%.





Acceptance Criteria of a Project based on NPV

Simplest Approach – If the investment project of Bergeron Stride has a NPV value higher than Zero then finance managers at Bergeron Stride can ACCEPT the project, otherwise they can reject the project. This means that project will deliver higher returns over the period of time than any alternate investment strategy.

In theory if the required rate of return or discount rate is chosen correctly by finance managers at Bergeron Stride, then the stock price of the Bergeron Stride should change by same amount of the NPV. In real world we know that share price also reflects various other factors that can be related to both macro and micro environment.

In the same vein – accepting the project with zero NPV should result in stagnant share price. Finance managers use discount rates as a measure of risk components in the project execution process.

Sensitivity Analysis

Project selection is often a far more complex decision than just choosing it based on the NPV number. Finance managers at Bergeron Stride should conduct a sensitivity analysis to better understand not only the inherent risk of the projects but also how those risks can be either factored in or mitigated during the project execution. Sensitivity analysis helps in –

What are the key aspects of the projects that need to be monitored, refined, and retuned for continuous delivery of projected cash flows.

What can impact the cash flow of the project.

What will be a multi year spillover effect of various taxation regulations.

What are the uncertainties surrounding the project Initial Cash Outlay (ICO’s). ICO’s often have several different components such as land, machinery, building, and other equipment.

Understanding of risks involved in the project.

Some of the assumptions while using the Discounted Cash Flow Methods –

Projects are assumed to be Mutually Exclusive – This is seldom the came in modern day giant organizations where projects are often inter-related and rejecting a project solely based on NPV can result in sunk cost from a related project.

Independent projects have independent cash flows – As explained in the marketing project – though the project may look independent but in reality it is not as the brand awareness project can be closely associated with the spending on sales promotions and product specific advertising.






Negotiation Strategy of Stride: The Early Sales Decisions

References & Further Readings

Mike Speiser, Amadeus Orleans (2018), "Stride: The Early Sales Decisions Harvard Business Review Case Study. Published by HBR Publications.


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