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Rewiring the Enterprise for Digital Innovation : The Case of DBS Bank Net Present Value (NPV) / MBA Resources

Introduction to Net Present Value (NPV) - What is Net Present Value (NPV) ? How it impacts financial decisions regarding project management?

NPV solution for Rewiring the Enterprise for Digital Innovation : The Case of DBS Bank case study


At Oak Spring University, we provide corporate level professional Net Present Value (NPV) case study solution. Rewiring the Enterprise for Digital Innovation : The Case of DBS Bank case study is a Harvard Business School (HBR) case study written by Siew-Kien Sia, Christina Soh, Peter Weill, Yvonne Chong. The Rewiring the Enterprise for Digital Innovation : The Case of DBS Bank (referred as “Dbs Digital” from here on) case study provides evaluation & decision scenario in field of Finance & Accounting. It also touches upon business topics such as - Value proposition, Innovation.

The net present value (NPV) of an investment proposal is the present value of the proposal’s net cash flows less the proposal’s initial cash outflow. If a project’s NPV is greater than or equal to zero, the project should be accepted.

NPV = Present Value of Future Cash Flows LESS Project’s Initial Investment






Case Description of Rewiring the Enterprise for Digital Innovation : The Case of DBS Bank Case Study


This case chronicled the digital transformation of DBS Bank in seeking regional growth amidst a new digital era in the Asian banking industry. Led by its CEO, DBS invested heavily in technology and undertook radical changes to 'rewire' the entire enterprise for digital innovation. Key thrusts of its digital transformation strategy involved the revamp of its Technology and Operations organization, the development of scalable digital platforms, the leverage on technology to redesign the customer experience, and the internal incubation and external partnering in seeking new digital innovation. However, questions remain whether DBS has done enough to put digital at the heart of banking? What should be the next steps in their digital strategy? Where should the bank direct its technology investment dollars? How can DBS systematically assess the opportunities and threats of digital disruption in the banking industry and devise a set of possible strategic responses? How can DBS stay at the forefront of digital innovation to become the Asian Bank of Choice for the New Asia?


Case Authors : Siew-Kien Sia, Christina Soh, Peter Weill, Yvonne Chong

Topic : Finance & Accounting

Related Areas : Innovation




Calculating Net Present Value (NPV) at 6% for Rewiring the Enterprise for Digital Innovation : The Case of DBS Bank Case Study


Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 6 %
Discounted
Cash Flows
Year 0 (10009025) -10009025 - -
Year 1 3460395 -6548630 3460395 0.9434 3264524
Year 2 3978649 -2569981 7439044 0.89 3540983
Year 3 3958554 1388573 11397598 0.8396 3323678
Year 4 3228430 4617003 14626028 0.7921 2557219
TOTAL 14626028 12686404




The Net Present Value at 6% discount rate is 2677379

In isolation the NPV number doesn't mean much but put in right context then it is one of the best method to evaluate project returns. In this article we will cover -

Different methods of capital budgeting


What is NPV & Formula of NPV,
How it is calculated,
How to use NPV number for project evaluation, and
Scenario Planning given risks and management priorities.




Capital Budgeting Approaches

Methods of Capital Budgeting


There are four types of capital budgeting techniques that are widely used in the corporate world –

1. Internal Rate of Return
2. Profitability Index
3. Payback Period
4. Net Present Value

Apart from the Payback period method which is an additive method, rest of the methods are based on Discounted Cash Flow technique. Even though cash flow can be calculated based on the nature of the project, for the simplicity of the article we are assuming that all the expected cash flows are realized at the end of the year.

Discounted Cash Flow approaches provide a more objective basis for evaluating and selecting investment projects. They take into consideration both –

1. Timing of the expected cash flows – stockholders of Dbs Digital have higher preference for cash returns over 4-5 years rather than 10-15 years given the nature of the volatility in the industry.
2. Magnitude of both incoming and outgoing cash flows – Projects can be capital intensive, time intensive, or both. Dbs Digital shareholders have preference for diversified projects investment rather than prospective high income from a single capital intensive project.






Formula and Steps to Calculate Net Present Value (NPV) of Rewiring the Enterprise for Digital Innovation : The Case of DBS Bank

NPV = Net Cash In Flowt1 / (1+r)t1 + Net Cash In Flowt2 / (1+r)t2 + … Net Cash In Flowtn / (1+r)tn
Less Net Cash Out Flowt0 / (1+r)t0

Where t = time period, in this case year 1, year 2 and so on.
r = discount rate or return that could be earned using other safe proposition such as fixed deposit or treasury bond rate. Net Cash In Flow – What the firm will get each year.
Net Cash Out Flow – What the firm needs to invest initially in the project.

Step 1 – Understand the nature of the project and calculate cash flow for each year.
Step 2 – Discount those cash flow based on the discount rate.
Step 3 – Add all the discounted cash flow.
Step 4 – Selection of the project

Why Finance & Accounting Managers need to know Financial Tools such as Net Present Value (NPV)?

In our daily workplace we often come across people and colleagues who are just focused on their core competency and targets they have to deliver. For example marketing managers at Dbs Digital often design programs whose objective is to drive brand awareness and customer reach. But how that 30 point increase in brand awareness or 10 point increase in customer touch points will result into shareholders’ value is not specified.

To overcome such scenarios managers at Dbs Digital needs to not only know the financial aspect of project management but also needs to have tools to integrate them into part of the project development and monitoring plan.

Calculating Net Present Value (NPV) at 15%

After working through various assumptions we reached a conclusion that risk is far higher than 6%. In a reasonably stable industry with weak competition - 15% discount rate can be a good benchmark.



Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 15 %
Discounted
Cash Flows
Year 0 (10009025) -10009025 - -
Year 1 3460395 -6548630 3460395 0.8696 3009039
Year 2 3978649 -2569981 7439044 0.7561 3008430
Year 3 3958554 1388573 11397598 0.6575 2602814
Year 4 3228430 4617003 14626028 0.5718 1845865
TOTAL 10466148


The Net NPV after 4 years is 457123

(10466148 - 10009025 )








Calculating Net Present Value (NPV) at 20%


If the risk component is high in the industry then we should go for a higher hurdle rate / discount rate of 20%.

Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 20 %
Discounted
Cash Flows
Year 0 (10009025) -10009025 - -
Year 1 3460395 -6548630 3460395 0.8333 2883663
Year 2 3978649 -2569981 7439044 0.6944 2762951
Year 3 3958554 1388573 11397598 0.5787 2290830
Year 4 3228430 4617003 14626028 0.4823 1556920
TOTAL 9494363


The Net NPV after 4 years is -514662

At 20% discount rate the NPV is negative (9494363 - 10009025 ) so ideally we can't select the project if macro and micro factors don't allow financial managers of Dbs Digital to discount cash flow at lower discount rates such as 15%.





Acceptance Criteria of a Project based on NPV

Simplest Approach – If the investment project of Dbs Digital has a NPV value higher than Zero then finance managers at Dbs Digital can ACCEPT the project, otherwise they can reject the project. This means that project will deliver higher returns over the period of time than any alternate investment strategy.

In theory if the required rate of return or discount rate is chosen correctly by finance managers at Dbs Digital, then the stock price of the Dbs Digital should change by same amount of the NPV. In real world we know that share price also reflects various other factors that can be related to both macro and micro environment.

In the same vein – accepting the project with zero NPV should result in stagnant share price. Finance managers use discount rates as a measure of risk components in the project execution process.

Sensitivity Analysis

Project selection is often a far more complex decision than just choosing it based on the NPV number. Finance managers at Dbs Digital should conduct a sensitivity analysis to better understand not only the inherent risk of the projects but also how those risks can be either factored in or mitigated during the project execution. Sensitivity analysis helps in –

What are the key aspects of the projects that need to be monitored, refined, and retuned for continuous delivery of projected cash flows.

What are the uncertainties surrounding the project Initial Cash Outlay (ICO’s). ICO’s often have several different components such as land, machinery, building, and other equipment.

What can impact the cash flow of the project.

Understanding of risks involved in the project.

What will be a multi year spillover effect of various taxation regulations.

Some of the assumptions while using the Discounted Cash Flow Methods –

Projects are assumed to be Mutually Exclusive – This is seldom the came in modern day giant organizations where projects are often inter-related and rejecting a project solely based on NPV can result in sunk cost from a related project.

Independent projects have independent cash flows – As explained in the marketing project – though the project may look independent but in reality it is not as the brand awareness project can be closely associated with the spending on sales promotions and product specific advertising.






Negotiation Strategy of Rewiring the Enterprise for Digital Innovation : The Case of DBS Bank

References & Further Readings

Siew-Kien Sia, Christina Soh, Peter Weill, Yvonne Chong (2018), "Rewiring the Enterprise for Digital Innovation : The Case of DBS Bank Harvard Business Review Case Study. Published by HBR Publications.


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