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Zoosk: Pivoting to Win the Dating Game Net Present Value (NPV) / MBA Resources

Introduction to Net Present Value (NPV) - What is Net Present Value (NPV) ? How it impacts financial decisions regarding project management?

NPV solution for Zoosk: Pivoting to Win the Dating Game case study


At Oak Spring University, we provide corporate level professional Net Present Value (NPV) case study solution. Zoosk: Pivoting to Win the Dating Game case study is a Harvard Business School (HBR) case study written by Naeem Zafar. The Zoosk: Pivoting to Win the Dating Game (referred as “Zoosk Startup's” from here on) case study provides evaluation & decision scenario in field of Innovation & Entrepreneurship. It also touches upon business topics such as - Value proposition, Growth strategy, Innovation, International business, Internet, Marketing, Pricing.

The net present value (NPV) of an investment proposal is the present value of the proposal’s net cash flows less the proposal’s initial cash outflow. If a project’s NPV is greater than or equal to zero, the project should be accepted.

NPV = Present Value of Future Cash Flows LESS Project’s Initial Investment






Case Description of Zoosk: Pivoting to Win the Dating Game Case Study


University of California, Berkeley-Haas collectionAlex Mehr and Shayan Zadeh founded Zoosk in 2007 and by 2012, the company had reached over $100 million in revenue. The Zoosk case study provides an overview of the company's short history, paying particular attention to the founding of the company and to its growth. The main case study objective is to teach students how to analyze a startup's go-to-market strategy and to discuss a startup's ability to pivot as one of its drivers of success. Entrepreneurs (and students) often do not realize the myriad of decisions that must be made in order to go to market with their product or service. What are these decisions and how can a startup identify them and organize them? Importantly, a startup's go-to-market strategy is not static, as can be seen in the case of Zoosk. The backdrop of social media and the opening of the Facebook platform make this an especially rich case that offers several opportunities to discuss various options that any startup company has.


Case Authors : Naeem Zafar

Topic : Innovation & Entrepreneurship

Related Areas : Growth strategy, Innovation, International business, Internet, Marketing, Pricing




Calculating Net Present Value (NPV) at 6% for Zoosk: Pivoting to Win the Dating Game Case Study


Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 6 %
Discounted
Cash Flows
Year 0 (10023274) -10023274 - -
Year 1 3450034 -6573240 3450034 0.9434 3254749
Year 2 3968792 -2604448 7418826 0.89 3532211
Year 3 3946314 1341866 11365140 0.8396 3313401
Year 4 3243499 4585365 14608639 0.7921 2569155
TOTAL 14608639 12669516




The Net Present Value at 6% discount rate is 2646242

In isolation the NPV number doesn't mean much but put in right context then it is one of the best method to evaluate project returns. In this article we will cover -

Different methods of capital budgeting


What is NPV & Formula of NPV,
How it is calculated,
How to use NPV number for project evaluation, and
Scenario Planning given risks and management priorities.




Capital Budgeting Approaches

Methods of Capital Budgeting


There are four types of capital budgeting techniques that are widely used in the corporate world –

1. Profitability Index
2. Payback Period
3. Internal Rate of Return
4. Net Present Value

Apart from the Payback period method which is an additive method, rest of the methods are based on Discounted Cash Flow technique. Even though cash flow can be calculated based on the nature of the project, for the simplicity of the article we are assuming that all the expected cash flows are realized at the end of the year.

Discounted Cash Flow approaches provide a more objective basis for evaluating and selecting investment projects. They take into consideration both –

1. Timing of the expected cash flows – stockholders of Zoosk Startup's have higher preference for cash returns over 4-5 years rather than 10-15 years given the nature of the volatility in the industry.
2. Magnitude of both incoming and outgoing cash flows – Projects can be capital intensive, time intensive, or both. Zoosk Startup's shareholders have preference for diversified projects investment rather than prospective high income from a single capital intensive project.






Formula and Steps to Calculate Net Present Value (NPV) of Zoosk: Pivoting to Win the Dating Game

NPV = Net Cash In Flowt1 / (1+r)t1 + Net Cash In Flowt2 / (1+r)t2 + … Net Cash In Flowtn / (1+r)tn
Less Net Cash Out Flowt0 / (1+r)t0

Where t = time period, in this case year 1, year 2 and so on.
r = discount rate or return that could be earned using other safe proposition such as fixed deposit or treasury bond rate. Net Cash In Flow – What the firm will get each year.
Net Cash Out Flow – What the firm needs to invest initially in the project.

Step 1 – Understand the nature of the project and calculate cash flow for each year.
Step 2 – Discount those cash flow based on the discount rate.
Step 3 – Add all the discounted cash flow.
Step 4 – Selection of the project

Why Innovation & Entrepreneurship Managers need to know Financial Tools such as Net Present Value (NPV)?

In our daily workplace we often come across people and colleagues who are just focused on their core competency and targets they have to deliver. For example marketing managers at Zoosk Startup's often design programs whose objective is to drive brand awareness and customer reach. But how that 30 point increase in brand awareness or 10 point increase in customer touch points will result into shareholders’ value is not specified.

To overcome such scenarios managers at Zoosk Startup's needs to not only know the financial aspect of project management but also needs to have tools to integrate them into part of the project development and monitoring plan.

Calculating Net Present Value (NPV) at 15%

After working through various assumptions we reached a conclusion that risk is far higher than 6%. In a reasonably stable industry with weak competition - 15% discount rate can be a good benchmark.



Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 15 %
Discounted
Cash Flows
Year 0 (10023274) -10023274 - -
Year 1 3450034 -6573240 3450034 0.8696 3000030
Year 2 3968792 -2604448 7418826 0.7561 3000977
Year 3 3946314 1341866 11365140 0.6575 2594766
Year 4 3243499 4585365 14608639 0.5718 1854481
TOTAL 10450253


The Net NPV after 4 years is 426979

(10450253 - 10023274 )








Calculating Net Present Value (NPV) at 20%


If the risk component is high in the industry then we should go for a higher hurdle rate / discount rate of 20%.

Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 20 %
Discounted
Cash Flows
Year 0 (10023274) -10023274 - -
Year 1 3450034 -6573240 3450034 0.8333 2875028
Year 2 3968792 -2604448 7418826 0.6944 2756106
Year 3 3946314 1341866 11365140 0.5787 2283747
Year 4 3243499 4585365 14608639 0.4823 1564187
TOTAL 9479068


The Net NPV after 4 years is -544206

At 20% discount rate the NPV is negative (9479068 - 10023274 ) so ideally we can't select the project if macro and micro factors don't allow financial managers of Zoosk Startup's to discount cash flow at lower discount rates such as 15%.





Acceptance Criteria of a Project based on NPV

Simplest Approach – If the investment project of Zoosk Startup's has a NPV value higher than Zero then finance managers at Zoosk Startup's can ACCEPT the project, otherwise they can reject the project. This means that project will deliver higher returns over the period of time than any alternate investment strategy.

In theory if the required rate of return or discount rate is chosen correctly by finance managers at Zoosk Startup's, then the stock price of the Zoosk Startup's should change by same amount of the NPV. In real world we know that share price also reflects various other factors that can be related to both macro and micro environment.

In the same vein – accepting the project with zero NPV should result in stagnant share price. Finance managers use discount rates as a measure of risk components in the project execution process.

Sensitivity Analysis

Project selection is often a far more complex decision than just choosing it based on the NPV number. Finance managers at Zoosk Startup's should conduct a sensitivity analysis to better understand not only the inherent risk of the projects but also how those risks can be either factored in or mitigated during the project execution. Sensitivity analysis helps in –

What are the key aspects of the projects that need to be monitored, refined, and retuned for continuous delivery of projected cash flows.

What will be a multi year spillover effect of various taxation regulations.

Understanding of risks involved in the project.

What are the uncertainties surrounding the project Initial Cash Outlay (ICO’s). ICO’s often have several different components such as land, machinery, building, and other equipment.

What can impact the cash flow of the project.

Some of the assumptions while using the Discounted Cash Flow Methods –

Projects are assumed to be Mutually Exclusive – This is seldom the came in modern day giant organizations where projects are often inter-related and rejecting a project solely based on NPV can result in sunk cost from a related project.

Independent projects have independent cash flows – As explained in the marketing project – though the project may look independent but in reality it is not as the brand awareness project can be closely associated with the spending on sales promotions and product specific advertising.






Negotiation Strategy of Zoosk: Pivoting to Win the Dating Game

References & Further Readings

Naeem Zafar (2018), "Zoosk: Pivoting to Win the Dating Game Harvard Business Review Case Study. Published by HBR Publications.


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