Don England: The Photocopier Incident Net Present Value (NPV) / MBA Resources

Introduction to Net Present Value (NPV) - What is Net Present Value (NPV) ? How it impacts financial decisions regarding project management?

NPV solution for Don England: The Photocopier Incident case study

At Oak Spring University, we provide corporate level professional Net Present Value (NPV) case study solution. Don England: The Photocopier Incident case study is a Harvard Business School (HBR) case study written by James A. Erskine, Kevin Butler. The Don England: The Photocopier Incident (referred as “Supervisor Escorting” from here on) case study provides evaluation & decision scenario in field of Leadership & Managing People. It also touches upon business topics such as - Value proposition, Crisis management, Ethics, Human resource management.

The net present value (NPV) of an investment proposal is the present value of the proposal’s net cash flows less the proposal’s initial cash outflow. If a project’s NPV is greater than or equal to zero, the project should be accepted.

NPV = Present Value of Future Cash Flows LESS Project’s Initial Investment

---

Case Description of Don England: The Photocopier Incident Case Study

The supervisor at a popular bar and eatery is close to finishing off the shift and is reflecting on the events that took place in the past couple of hours. He had just finished escorting the service manager of the restaurant out after watching him snort a line of white powder. The supervisor knew he could not just ignore what had happened but was concerned about what to do next.

Case Authors : James A. Erskine, Kevin Butler

Topic : Leadership & Managing People

Related Areas : Crisis management, Ethics, Human resource management

---

Calculating Net Present Value (NPV) at 6% for Don England: The Photocopier Incident Case Study

Years	Cash Flow	Net Cash Flow	Cumulative     Cash Flow	Discount Rate @ 6 %	Discounted Cash Flows
Year 0	(10008911)	-10008911	-	-
Year 1	3454935	-6553976	3454935	0.9434	3259373
Year 2	3977071	-2576905	7432006	0.89	3539579
Year 3	3949476	1372571	11381482	0.8396	3316056
Year 4	3238314	4610885	14619796	0.7921	2565048
TOTAL			14619796		12680056

The Net Present Value at 6% discount rate is 2671145

In isolation the NPV number doesn't mean much but put in right context then it is one of the best method to evaluate project returns. In this article we will cover -

Different methods of capital budgeting

What is NPV & Formula of NPV,
How it is calculated,
How to use NPV number for project evaluation, and
Scenario Planning given risks and management priorities.

---

Capital Budgeting Approaches

Methods of Capital Budgeting

There are four types of capital budgeting techniques that are widely used in the corporate world –

1. Payback Period
2. Profitability Index
3. Net Present Value
4. Internal Rate of Return

Apart from the Payback period method which is an additive method, rest of the methods are based on Discounted Cash Flow technique. Even though cash flow can be calculated based on the nature of the project, for the simplicity of the article we are assuming that all the expected cash flows are realized at the end of the year.

Discounted Cash Flow approaches provide a more objective basis for evaluating and selecting investment projects. They take into consideration both –

1. Magnitude of both incoming and outgoing cash flows – Projects can be capital intensive, time intensive, or both. Supervisor Escorting shareholders have preference for diversified projects investment rather than prospective high income from a single capital intensive project.
2. Timing of the expected cash flows – stockholders of Supervisor Escorting have higher preference for cash returns over 4-5 years rather than 10-15 years given the nature of the volatility in the industry.

---

Formula and Steps to Calculate Net Present Value (NPV) of Don England: The Photocopier Incident

NPV = Net Cash In Flowt1 / (1+r)t1 + Net Cash In Flowt2 / (1+r)t2 + … Net Cash In Flowtn / (1+r)tn
Less Net Cash Out Flowt0 / (1+r)t0

Where t = time period, in this case year 1, year 2 and so on.
r = discount rate or return that could be earned using other safe proposition such as fixed deposit or treasury bond rate. Net Cash In Flow – What the firm will get each year.
Net Cash Out Flow – What the firm needs to invest initially in the project.

Step 1 – Understand the nature of the project and calculate cash flow for each year.
Step 2 – Discount those cash flow based on the discount rate.
Step 3 – Add all the discounted cash flow.
Step 4 – Selection of the project

Why Leadership & Managing People Managers need to know Financial Tools such as Net Present Value (NPV)?

In our daily workplace we often come across people and colleagues who are just focused on their core competency and targets they have to deliver. For example marketing managers at Supervisor Escorting often design programs whose objective is to drive brand awareness and customer reach. But how that 30 point increase in brand awareness or 10 point increase in customer touch points will result into shareholders’ value is not specified.

To overcome such scenarios managers at Supervisor Escorting needs to not only know the financial aspect of project management but also needs to have tools to integrate them into part of the project development and monitoring plan.

Calculating Net Present Value (NPV) at 15%

After working through various assumptions we reached a conclusion that risk is far higher than 6%. In a reasonably stable industry with weak competition - 15% discount rate can be a good benchmark.

Years	Cash Flow	Net Cash Flow	Cumulative     Cash Flow	Discount Rate @ 15 %	Discounted Cash Flows
Year 0	(10008911)	-10008911	-	-
Year 1	3454935	-6553976	3454935	0.8696	3004291
Year 2	3977071	-2576905	7432006	0.7561	3007237
Year 3	3949476	1372571	11381482	0.6575	2596845
Year 4	3238314	4610885	14619796	0.5718	1851517
TOTAL					10459889

The Net NPV after 4 years is 450978

(10459889 - 10008911 )

---

Calculating Net Present Value (NPV) at 20%

If the risk component is high in the industry then we should go for a higher hurdle rate / discount rate of 20%.

Years	Cash Flow	Net Cash Flow	Cumulative     Cash Flow	Discount Rate @ 20 %	Discounted Cash Flows
Year 0	(10008911)	-10008911	-	-
Year 1	3454935	-6553976	3454935	0.8333	2879113
Year 2	3977071	-2576905	7432006	0.6944	2761855
Year 3	3949476	1372571	11381482	0.5787	2285576
Year 4	3238314	4610885	14619796	0.4823	1561687
TOTAL					9488231

The Net NPV after 4 years is -520680

At 20% discount rate the NPV is negative (9488231 - 10008911 ) so ideally we can't select the project if macro and micro factors don't allow financial managers of Supervisor Escorting to discount cash flow at lower discount rates such as 15%.

Acceptance Criteria of a Project based on NPV

Simplest Approach – If the investment project of Supervisor Escorting has a NPV value higher than Zero then finance managers at Supervisor Escorting can ACCEPT the project, otherwise they can reject the project. This means that project will deliver higher returns over the period of time than any alternate investment strategy.

In theory if the required rate of return or discount rate is chosen correctly by finance managers at Supervisor Escorting, then the stock price of the Supervisor Escorting should change by same amount of the NPV. In real world we know that share price also reflects various other factors that can be related to both macro and micro environment.

In the same vein – accepting the project with zero NPV should result in stagnant share price. Finance managers use discount rates as a measure of risk components in the project execution process.

Sensitivity Analysis

Project selection is often a far more complex decision than just choosing it based on the NPV number. Finance managers at Supervisor Escorting should conduct a sensitivity analysis to better understand not only the inherent risk of the projects but also how those risks can be either factored in or mitigated during the project execution. Sensitivity analysis helps in –

What can impact the cash flow of the project.

Understanding of risks involved in the project.

What are the key aspects of the projects that need to be monitored, refined, and retuned for continuous delivery of projected cash flows.

What will be a multi year spillover effect of various taxation regulations.

What are the uncertainties surrounding the project Initial Cash Outlay (ICO’s). ICO’s often have several different components such as land, machinery, building, and other equipment.

Some of the assumptions while using the Discounted Cash Flow Methods –

Projects are assumed to be Mutually Exclusive – This is seldom the came in modern day giant organizations where projects are often inter-related and rejecting a project solely based on NPV can result in sunk cost from a related project.

Independent projects have independent cash flows – As explained in the marketing project – though the project may look independent but in reality it is not as the brand awareness project can be closely associated with the spending on sales promotions and product specific advertising.

---

Negotiation Strategy of Don England: The Photocopier Incident

References & Further Readings

James A. Erskine, Kevin Butler (2018), "Don England: The Photocopier Incident Harvard Business Review Case Study. Published by HBR Publications.