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Experian MicroAnalytics: Accelerating the Development of Mobile Financial Services in Developing Markets Net Present Value (NPV) / MBA Resources

Introduction to Net Present Value (NPV) - What is Net Present Value (NPV) ? How it impacts financial decisions regarding project management?

NPV solution for Experian MicroAnalytics: Accelerating the Development of Mobile Financial Services in Developing Markets case study


At Oak Spring University, we provide corporate level professional Net Present Value (NPV) case study solution. Experian MicroAnalytics: Accelerating the Development of Mobile Financial Services in Developing Markets case study is a Harvard Business School (HBR) case study written by Hau Lee, Christopher S. Tang. The Experian MicroAnalytics: Accelerating the Development of Mobile Financial Services in Developing Markets (referred as “Ema Mobile” from here on) case study provides evaluation & decision scenario in field of Leadership & Managing People. It also touches upon business topics such as - Value proposition, Emerging markets, Entrepreneurial finance, Technology.

The net present value (NPV) of an investment proposal is the present value of the proposal’s net cash flows less the proposal’s initial cash outflow. If a project’s NPV is greater than or equal to zero, the project should be accepted.

NPV = Present Value of Future Cash Flows LESS Project’s Initial Investment






Case Description of Experian MicroAnalytics: Accelerating the Development of Mobile Financial Services in Developing Markets Case Study


As the world population exceeded 7 billion by the end of 2011, various agencies working to alleviate poverty had come to a general consensus that pure charity was not a sustainable solution. In the absence of venture capital and angel investors in developing markets, Microfinance (MF) was one of the most promising tools in the fight against poverty. MF institutions tended to focus on micro-lending, providing small loans to micro-entrepreneurs from which interest could be earned. This case details the issues and challenges that Microfinance institutions faced a decade into the new millennium. The rise of mobile technology is a key theme as it promised innovative solutions. The case discusses various mobile financial services, including Safaricom's M-Pesa and M-Kesho offerings, and focuses on Experian's MicroAnalytics (EMA) unit, created to serve the financial services sector in developing countries. EMA developed an innovative system to enable financial service providers (clients) to serve their customers via a distributed, branchless, "mobile only" model. After a successful pilot study in the Philippines, EMA created a mobile banking platform that offered the potential of extending mobile money to other financial services as well as new customer and geographic segments.


Case Authors : Hau Lee, Christopher S. Tang

Topic : Leadership & Managing People

Related Areas : Emerging markets, Entrepreneurial finance, Technology




Calculating Net Present Value (NPV) at 6% for Experian MicroAnalytics: Accelerating the Development of Mobile Financial Services in Developing Markets Case Study


Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 6 %
Discounted
Cash Flows
Year 0 (10024865) -10024865 - -
Year 1 3446763 -6578102 3446763 0.9434 3251663
Year 2 3955670 -2622432 7402433 0.89 3520532
Year 3 3959019 1336587 11361452 0.8396 3324069
Year 4 3222099 4558686 14583551 0.7921 2552204
TOTAL 14583551 12648468




The Net Present Value at 6% discount rate is 2623603

In isolation the NPV number doesn't mean much but put in right context then it is one of the best method to evaluate project returns. In this article we will cover -

Different methods of capital budgeting


What is NPV & Formula of NPV,
How it is calculated,
How to use NPV number for project evaluation, and
Scenario Planning given risks and management priorities.




Capital Budgeting Approaches

Methods of Capital Budgeting


There are four types of capital budgeting techniques that are widely used in the corporate world –

1. Internal Rate of Return
2. Profitability Index
3. Net Present Value
4. Payback Period

Apart from the Payback period method which is an additive method, rest of the methods are based on Discounted Cash Flow technique. Even though cash flow can be calculated based on the nature of the project, for the simplicity of the article we are assuming that all the expected cash flows are realized at the end of the year.

Discounted Cash Flow approaches provide a more objective basis for evaluating and selecting investment projects. They take into consideration both –

1. Timing of the expected cash flows – stockholders of Ema Mobile have higher preference for cash returns over 4-5 years rather than 10-15 years given the nature of the volatility in the industry.
2. Magnitude of both incoming and outgoing cash flows – Projects can be capital intensive, time intensive, or both. Ema Mobile shareholders have preference for diversified projects investment rather than prospective high income from a single capital intensive project.






Formula and Steps to Calculate Net Present Value (NPV) of Experian MicroAnalytics: Accelerating the Development of Mobile Financial Services in Developing Markets

NPV = Net Cash In Flowt1 / (1+r)t1 + Net Cash In Flowt2 / (1+r)t2 + … Net Cash In Flowtn / (1+r)tn
Less Net Cash Out Flowt0 / (1+r)t0

Where t = time period, in this case year 1, year 2 and so on.
r = discount rate or return that could be earned using other safe proposition such as fixed deposit or treasury bond rate. Net Cash In Flow – What the firm will get each year.
Net Cash Out Flow – What the firm needs to invest initially in the project.

Step 1 – Understand the nature of the project and calculate cash flow for each year.
Step 2 – Discount those cash flow based on the discount rate.
Step 3 – Add all the discounted cash flow.
Step 4 – Selection of the project

Why Leadership & Managing People Managers need to know Financial Tools such as Net Present Value (NPV)?

In our daily workplace we often come across people and colleagues who are just focused on their core competency and targets they have to deliver. For example marketing managers at Ema Mobile often design programs whose objective is to drive brand awareness and customer reach. But how that 30 point increase in brand awareness or 10 point increase in customer touch points will result into shareholders’ value is not specified.

To overcome such scenarios managers at Ema Mobile needs to not only know the financial aspect of project management but also needs to have tools to integrate them into part of the project development and monitoring plan.

Calculating Net Present Value (NPV) at 15%

After working through various assumptions we reached a conclusion that risk is far higher than 6%. In a reasonably stable industry with weak competition - 15% discount rate can be a good benchmark.



Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 15 %
Discounted
Cash Flows
Year 0 (10024865) -10024865 - -
Year 1 3446763 -6578102 3446763 0.8696 2997185
Year 2 3955670 -2622432 7402433 0.7561 2991055
Year 3 3959019 1336587 11361452 0.6575 2603119
Year 4 3222099 4558686 14583551 0.5718 1842246
TOTAL 10433605


The Net NPV after 4 years is 408740

(10433605 - 10024865 )








Calculating Net Present Value (NPV) at 20%


If the risk component is high in the industry then we should go for a higher hurdle rate / discount rate of 20%.

Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 20 %
Discounted
Cash Flows
Year 0 (10024865) -10024865 - -
Year 1 3446763 -6578102 3446763 0.8333 2872303
Year 2 3955670 -2622432 7402433 0.6944 2746993
Year 3 3959019 1336587 11361452 0.5787 2291099
Year 4 3222099 4558686 14583551 0.4823 1553867
TOTAL 9464262


The Net NPV after 4 years is -560603

At 20% discount rate the NPV is negative (9464262 - 10024865 ) so ideally we can't select the project if macro and micro factors don't allow financial managers of Ema Mobile to discount cash flow at lower discount rates such as 15%.





Acceptance Criteria of a Project based on NPV

Simplest Approach – If the investment project of Ema Mobile has a NPV value higher than Zero then finance managers at Ema Mobile can ACCEPT the project, otherwise they can reject the project. This means that project will deliver higher returns over the period of time than any alternate investment strategy.

In theory if the required rate of return or discount rate is chosen correctly by finance managers at Ema Mobile, then the stock price of the Ema Mobile should change by same amount of the NPV. In real world we know that share price also reflects various other factors that can be related to both macro and micro environment.

In the same vein – accepting the project with zero NPV should result in stagnant share price. Finance managers use discount rates as a measure of risk components in the project execution process.

Sensitivity Analysis

Project selection is often a far more complex decision than just choosing it based on the NPV number. Finance managers at Ema Mobile should conduct a sensitivity analysis to better understand not only the inherent risk of the projects but also how those risks can be either factored in or mitigated during the project execution. Sensitivity analysis helps in –

What are the key aspects of the projects that need to be monitored, refined, and retuned for continuous delivery of projected cash flows.

What are the uncertainties surrounding the project Initial Cash Outlay (ICO’s). ICO’s often have several different components such as land, machinery, building, and other equipment.

What will be a multi year spillover effect of various taxation regulations.

What can impact the cash flow of the project.

Understanding of risks involved in the project.

Some of the assumptions while using the Discounted Cash Flow Methods –

Projects are assumed to be Mutually Exclusive – This is seldom the came in modern day giant organizations where projects are often inter-related and rejecting a project solely based on NPV can result in sunk cost from a related project.

Independent projects have independent cash flows – As explained in the marketing project – though the project may look independent but in reality it is not as the brand awareness project can be closely associated with the spending on sales promotions and product specific advertising.






Negotiation Strategy of Experian MicroAnalytics: Accelerating the Development of Mobile Financial Services in Developing Markets

References & Further Readings

Hau Lee, Christopher S. Tang (2018), "Experian MicroAnalytics: Accelerating the Development of Mobile Financial Services in Developing Markets Harvard Business Review Case Study. Published by HBR Publications.


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