Ctrip: Scientifically Managing Travel Services, Chinese Version Net Present Value (NPV) / MBA Resources

Introduction to Net Present Value (NPV) - What is Net Present Value (NPV) ? How it impacts financial decisions regarding project management?

NPV solution for Ctrip: Scientifically Managing Travel Services, Chinese Version case study

At Oak Spring University, we provide corporate level professional Net Present Value (NPV) case study solution. Ctrip: Scientifically Managing Travel Services, Chinese Version case study is a Harvard Business School (HBR) case study written by David A. Garvin, Nancy Hua Dai. The Ctrip: Scientifically Managing Travel Services, Chinese Version (referred as “Ctrip Travel” from here on) case study provides evaluation & decision scenario in field of Leadership & Managing People. It also touches upon business topics such as - Value proposition, Collaboration, Competition, Cross-cultural management, Data, Entrepreneurship, Growth strategy, Knowledge management, Leadership, Marketing.

The net present value (NPV) of an investment proposal is the present value of the proposal’s net cash flows less the proposal’s initial cash outflow. If a project’s NPV is greater than or equal to zero, the project should be accepted.

NPV = Present Value of Future Cash Flows LESS Project’s Initial Investment

---

Case Description of Ctrip: Scientifically Managing Travel Services, Chinese Version Case Study

Ctrip is a $437 million Chinese on-line travel services company with a scientific, data driven approach to management. The case explores Ctrip's founding and early growth, its expansion into multiple market segments including hotel reservations, air ticketing, leisure travel, and corporate travel, and the sources of its competitive advantage. The firm's culture, organization and call center operations are described in detail, as are its decision-making and business processes. At the end of the case, executives are considering whether Ctrip should actively pursue either the budget or luxury travel segments, which would mean shifting attention from the company's core customer base of Frequent Independent Travelers.

Case Authors : David A. Garvin, Nancy Hua Dai

Topic : Leadership & Managing People

Related Areas : Collaboration, Competition, Cross-cultural management, Data, Entrepreneurship, Growth strategy, Knowledge management, Leadership, Marketing

---

Calculating Net Present Value (NPV) at 6% for Ctrip: Scientifically Managing Travel Services, Chinese Version Case Study

Years	Cash Flow	Net Cash Flow	Cumulative     Cash Flow	Discount Rate @ 6 %	Discounted Cash Flows
Year 0	(10018470)	-10018470	-	-
Year 1	3460439	-6558031	3460439	0.9434	3264565
Year 2	3982345	-2575686	7442784	0.89	3544273
Year 3	3936441	1360755	11379225	0.8396	3305112
Year 4	3238503	4599258	14617728	0.7921	2565198
TOTAL			14617728		12679147

The Net Present Value at 6% discount rate is 2660677

In isolation the NPV number doesn't mean much but put in right context then it is one of the best method to evaluate project returns. In this article we will cover -

Different methods of capital budgeting

What is NPV & Formula of NPV,
How it is calculated,
How to use NPV number for project evaluation, and
Scenario Planning given risks and management priorities.

---

Capital Budgeting Approaches

Methods of Capital Budgeting

There are four types of capital budgeting techniques that are widely used in the corporate world –

1. Net Present Value
2. Payback Period
3. Profitability Index
4. Internal Rate of Return

Apart from the Payback period method which is an additive method, rest of the methods are based on Discounted Cash Flow technique. Even though cash flow can be calculated based on the nature of the project, for the simplicity of the article we are assuming that all the expected cash flows are realized at the end of the year.

Discounted Cash Flow approaches provide a more objective basis for evaluating and selecting investment projects. They take into consideration both –

1. Magnitude of both incoming and outgoing cash flows – Projects can be capital intensive, time intensive, or both. Ctrip Travel shareholders have preference for diversified projects investment rather than prospective high income from a single capital intensive project.
2. Timing of the expected cash flows – stockholders of Ctrip Travel have higher preference for cash returns over 4-5 years rather than 10-15 years given the nature of the volatility in the industry.

---

Formula and Steps to Calculate Net Present Value (NPV) of Ctrip: Scientifically Managing Travel Services, Chinese Version

NPV = Net Cash In Flowt1 / (1+r)t1 + Net Cash In Flowt2 / (1+r)t2 + … Net Cash In Flowtn / (1+r)tn
Less Net Cash Out Flowt0 / (1+r)t0

Where t = time period, in this case year 1, year 2 and so on.
r = discount rate or return that could be earned using other safe proposition such as fixed deposit or treasury bond rate. Net Cash In Flow – What the firm will get each year.
Net Cash Out Flow – What the firm needs to invest initially in the project.

Step 1 – Understand the nature of the project and calculate cash flow for each year.
Step 2 – Discount those cash flow based on the discount rate.
Step 3 – Add all the discounted cash flow.
Step 4 – Selection of the project

Why Leadership & Managing People Managers need to know Financial Tools such as Net Present Value (NPV)?

In our daily workplace we often come across people and colleagues who are just focused on their core competency and targets they have to deliver. For example marketing managers at Ctrip Travel often design programs whose objective is to drive brand awareness and customer reach. But how that 30 point increase in brand awareness or 10 point increase in customer touch points will result into shareholders’ value is not specified.

To overcome such scenarios managers at Ctrip Travel needs to not only know the financial aspect of project management but also needs to have tools to integrate them into part of the project development and monitoring plan.

Calculating Net Present Value (NPV) at 15%

After working through various assumptions we reached a conclusion that risk is far higher than 6%. In a reasonably stable industry with weak competition - 15% discount rate can be a good benchmark.

Years	Cash Flow	Net Cash Flow	Cumulative     Cash Flow	Discount Rate @ 15 %	Discounted Cash Flows
Year 0	(10018470)	-10018470	-	-
Year 1	3460439	-6558031	3460439	0.8696	3009077
Year 2	3982345	-2575686	7442784	0.7561	3011225
Year 3	3936441	1360755	11379225	0.6575	2588274
Year 4	3238503	4599258	14617728	0.5718	1851625
TOTAL					10460201

The Net NPV after 4 years is 441731

(10460201 - 10018470 )

---

Calculating Net Present Value (NPV) at 20%

If the risk component is high in the industry then we should go for a higher hurdle rate / discount rate of 20%.

Years	Cash Flow	Net Cash Flow	Cumulative     Cash Flow	Discount Rate @ 20 %	Discounted Cash Flows
Year 0	(10018470)	-10018470	-	-
Year 1	3460439	-6558031	3460439	0.8333	2883699
Year 2	3982345	-2575686	7442784	0.6944	2765517
Year 3	3936441	1360755	11379225	0.5787	2278033
Year 4	3238503	4599258	14617728	0.4823	1561778
TOTAL					9489028

The Net NPV after 4 years is -529442

At 20% discount rate the NPV is negative (9489028 - 10018470 ) so ideally we can't select the project if macro and micro factors don't allow financial managers of Ctrip Travel to discount cash flow at lower discount rates such as 15%.

Acceptance Criteria of a Project based on NPV

Simplest Approach – If the investment project of Ctrip Travel has a NPV value higher than Zero then finance managers at Ctrip Travel can ACCEPT the project, otherwise they can reject the project. This means that project will deliver higher returns over the period of time than any alternate investment strategy.

In theory if the required rate of return or discount rate is chosen correctly by finance managers at Ctrip Travel, then the stock price of the Ctrip Travel should change by same amount of the NPV. In real world we know that share price also reflects various other factors that can be related to both macro and micro environment.

In the same vein – accepting the project with zero NPV should result in stagnant share price. Finance managers use discount rates as a measure of risk components in the project execution process.

Sensitivity Analysis

Project selection is often a far more complex decision than just choosing it based on the NPV number. Finance managers at Ctrip Travel should conduct a sensitivity analysis to better understand not only the inherent risk of the projects but also how those risks can be either factored in or mitigated during the project execution. Sensitivity analysis helps in –

What are the key aspects of the projects that need to be monitored, refined, and retuned for continuous delivery of projected cash flows.

Understanding of risks involved in the project.

What will be a multi year spillover effect of various taxation regulations.

What can impact the cash flow of the project.

What are the uncertainties surrounding the project Initial Cash Outlay (ICO’s). ICO’s often have several different components such as land, machinery, building, and other equipment.

Some of the assumptions while using the Discounted Cash Flow Methods –

Projects are assumed to be Mutually Exclusive – This is seldom the came in modern day giant organizations where projects are often inter-related and rejecting a project solely based on NPV can result in sunk cost from a related project.

Independent projects have independent cash flows – As explained in the marketing project – though the project may look independent but in reality it is not as the brand awareness project can be closely associated with the spending on sales promotions and product specific advertising.

---

Negotiation Strategy of Ctrip: Scientifically Managing Travel Services, Chinese Version

References & Further Readings

David A. Garvin, Nancy Hua Dai (2018), "Ctrip: Scientifically Managing Travel Services, Chinese Version Harvard Business Review Case Study. Published by HBR Publications.