Talent Acquisition Group at HCL Technologies: Improving the Quality of Hire Through Focused Metrics Net Present Value (NPV) / MBA Resources

Introduction to Net Present Value (NPV) - What is Net Present Value (NPV) ? How it impacts financial decisions regarding project management?

NPV solution for Talent Acquisition Group at HCL Technologies: Improving the Quality of Hire Through Focused Metrics case study

At Oak Spring University, we provide corporate level professional Net Present Value (NPV) case study solution. Talent Acquisition Group at HCL Technologies: Improving the Quality of Hire Through Focused Metrics case study is a Harvard Business School (HBR) case study written by Debolina Dutta, Sushanta Mishra, Matthew J. Manimala. The Talent Acquisition Group at HCL Technologies: Improving the Quality of Hire Through Focused Metrics (referred as “Hcl Tag” from here on) case study provides evaluation & decision scenario in field of Leadership & Managing People. It also touches upon business topics such as - Value proposition, Talent management.

The net present value (NPV) of an investment proposal is the present value of the proposal’s net cash flows less the proposal’s initial cash outflow. If a project’s NPV is greater than or equal to zero, the project should be accepted.

NPV = Present Value of Future Cash Flows LESS Project’s Initial Investment

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Case Description of Talent Acquisition Group at HCL Technologies: Improving the Quality of Hire Through Focused Metrics Case Study

HCL Technologies Ltd., India's fastest growing IT services company, had radically improved its performance since the announcement of its famous "Employee First, Customer Second" strategy. Although sales, customer and employee satisfaction had significantly increased, HCL still lagged its competitors on overall profitability. With manpower costs accounting for a significant part of the operating cost, HCL responded to the changing competitive environment and redesigned its talent management strategy. The case is set in the dynamic context of the growing competitive environment of talent shortages and increasing wage costs in India where the Talent Acquisition Group (TAG) of HCL is looking to become a true business partner by evolving its service capability to help increase overall profitability. As part of its new strategy, HCL realigns the TAG, implements major change initiatives to align its members and signs up aggressive SLAs with the business stakeholders. With the implementation of a new HRIS system to aid quick decision making, innovative methods of talent acquisition and focused metrics for the function, the HCL TAG pushes the boundaries of what can and should be strategic recruitment.

Case Authors : Debolina Dutta, Sushanta Mishra, Matthew J. Manimala

Topic : Leadership & Managing People

Related Areas : Talent management

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Calculating Net Present Value (NPV) at 6% for Talent Acquisition Group at HCL Technologies: Improving the Quality of Hire Through Focused Metrics Case Study

Years	Cash Flow	Net Cash Flow	Cumulative     Cash Flow	Discount Rate @ 6 %	Discounted Cash Flows
Year 0	(10004750)	-10004750	-	-
Year 1	3444568	-6560182	3444568	0.9434	3249592
Year 2	3982725	-2577457	7427293	0.89	3544611
Year 3	3966215	1388758	11393508	0.8396	3330111
Year 4	3223417	4612175	14616925	0.7921	2553248
TOTAL			14616925		12677562

The Net Present Value at 6% discount rate is 2672812

In isolation the NPV number doesn't mean much but put in right context then it is one of the best method to evaluate project returns. In this article we will cover -

Different methods of capital budgeting

What is NPV & Formula of NPV,
How it is calculated,
How to use NPV number for project evaluation, and
Scenario Planning given risks and management priorities.

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Capital Budgeting Approaches

Methods of Capital Budgeting

There are four types of capital budgeting techniques that are widely used in the corporate world –

1. Payback Period
2. Net Present Value
3. Profitability Index
4. Internal Rate of Return

Apart from the Payback period method which is an additive method, rest of the methods are based on Discounted Cash Flow technique. Even though cash flow can be calculated based on the nature of the project, for the simplicity of the article we are assuming that all the expected cash flows are realized at the end of the year.

Discounted Cash Flow approaches provide a more objective basis for evaluating and selecting investment projects. They take into consideration both –

1. Magnitude of both incoming and outgoing cash flows – Projects can be capital intensive, time intensive, or both. Hcl Tag shareholders have preference for diversified projects investment rather than prospective high income from a single capital intensive project.
2. Timing of the expected cash flows – stockholders of Hcl Tag have higher preference for cash returns over 4-5 years rather than 10-15 years given the nature of the volatility in the industry.

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Formula and Steps to Calculate Net Present Value (NPV) of Talent Acquisition Group at HCL Technologies: Improving the Quality of Hire Through Focused Metrics

NPV = Net Cash In Flowt1 / (1+r)t1 + Net Cash In Flowt2 / (1+r)t2 + … Net Cash In Flowtn / (1+r)tn
Less Net Cash Out Flowt0 / (1+r)t0

Where t = time period, in this case year 1, year 2 and so on.
r = discount rate or return that could be earned using other safe proposition such as fixed deposit or treasury bond rate. Net Cash In Flow – What the firm will get each year.
Net Cash Out Flow – What the firm needs to invest initially in the project.

Step 1 – Understand the nature of the project and calculate cash flow for each year.
Step 2 – Discount those cash flow based on the discount rate.
Step 3 – Add all the discounted cash flow.
Step 4 – Selection of the project

Why Leadership & Managing People Managers need to know Financial Tools such as Net Present Value (NPV)?

In our daily workplace we often come across people and colleagues who are just focused on their core competency and targets they have to deliver. For example marketing managers at Hcl Tag often design programs whose objective is to drive brand awareness and customer reach. But how that 30 point increase in brand awareness or 10 point increase in customer touch points will result into shareholders’ value is not specified.

To overcome such scenarios managers at Hcl Tag needs to not only know the financial aspect of project management but also needs to have tools to integrate them into part of the project development and monitoring plan.

Calculating Net Present Value (NPV) at 15%

After working through various assumptions we reached a conclusion that risk is far higher than 6%. In a reasonably stable industry with weak competition - 15% discount rate can be a good benchmark.

Years	Cash Flow	Net Cash Flow	Cumulative     Cash Flow	Discount Rate @ 15 %	Discounted Cash Flows
Year 0	(10004750)	-10004750	-	-
Year 1	3444568	-6560182	3444568	0.8696	2995277
Year 2	3982725	-2577457	7427293	0.7561	3011512
Year 3	3966215	1388758	11393508	0.6575	2607851
Year 4	3223417	4612175	14616925	0.5718	1842999
TOTAL					10457639

The Net NPV after 4 years is 452889

(10457639 - 10004750 )

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Calculating Net Present Value (NPV) at 20%

If the risk component is high in the industry then we should go for a higher hurdle rate / discount rate of 20%.

Years	Cash Flow	Net Cash Flow	Cumulative     Cash Flow	Discount Rate @ 20 %	Discounted Cash Flows
Year 0	(10004750)	-10004750	-	-
Year 1	3444568	-6560182	3444568	0.8333	2870473
Year 2	3982725	-2577457	7427293	0.6944	2765781
Year 3	3966215	1388758	11393508	0.5787	2295263
Year 4	3223417	4612175	14616925	0.4823	1554503
TOTAL					9486021

The Net NPV after 4 years is -518729

At 20% discount rate the NPV is negative (9486021 - 10004750 ) so ideally we can't select the project if macro and micro factors don't allow financial managers of Hcl Tag to discount cash flow at lower discount rates such as 15%.

Acceptance Criteria of a Project based on NPV

Simplest Approach – If the investment project of Hcl Tag has a NPV value higher than Zero then finance managers at Hcl Tag can ACCEPT the project, otherwise they can reject the project. This means that project will deliver higher returns over the period of time than any alternate investment strategy.

In theory if the required rate of return or discount rate is chosen correctly by finance managers at Hcl Tag, then the stock price of the Hcl Tag should change by same amount of the NPV. In real world we know that share price also reflects various other factors that can be related to both macro and micro environment.

In the same vein – accepting the project with zero NPV should result in stagnant share price. Finance managers use discount rates as a measure of risk components in the project execution process.

Sensitivity Analysis

Project selection is often a far more complex decision than just choosing it based on the NPV number. Finance managers at Hcl Tag should conduct a sensitivity analysis to better understand not only the inherent risk of the projects but also how those risks can be either factored in or mitigated during the project execution. Sensitivity analysis helps in –

Understanding of risks involved in the project.

What are the key aspects of the projects that need to be monitored, refined, and retuned for continuous delivery of projected cash flows.

What can impact the cash flow of the project.

What are the uncertainties surrounding the project Initial Cash Outlay (ICO’s). ICO’s often have several different components such as land, machinery, building, and other equipment.

What will be a multi year spillover effect of various taxation regulations.

Some of the assumptions while using the Discounted Cash Flow Methods –

Projects are assumed to be Mutually Exclusive – This is seldom the came in modern day giant organizations where projects are often inter-related and rejecting a project solely based on NPV can result in sunk cost from a related project.

Independent projects have independent cash flows – As explained in the marketing project – though the project may look independent but in reality it is not as the brand awareness project can be closely associated with the spending on sales promotions and product specific advertising.

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Negotiation Strategy of Talent Acquisition Group at HCL Technologies: Improving the Quality of Hire Through Focused Metrics

References & Further Readings

Debolina Dutta, Sushanta Mishra, Matthew J. Manimala (2018), "Talent Acquisition Group at HCL Technologies: Improving the Quality of Hire Through Focused Metrics Harvard Business Review Case Study. Published by HBR Publications.