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Suicides at France Telecom Net Present Value (NPV) / MBA Resources

Introduction to Net Present Value (NPV) - What is Net Present Value (NPV) ? How it impacts financial decisions regarding project management?

NPV solution for Suicides at France Telecom case study


At Oak Spring University, we provide corporate level professional Net Present Value (NPV) case study solution. Suicides at France Telecom case study is a Harvard Business School (HBR) case study written by Ulf Schaefer, Konstantin Korotov. The Suicides at France Telecom (referred as “La Ta” from here on) case study provides evaluation & decision scenario in field of Leadership & Managing People. It also touches upon business topics such as - Value proposition, Communication, Ethics, Human resource management, Leadership, Social responsibility.

The net present value (NPV) of an investment proposal is the present value of the proposal’s net cash flows less the proposal’s initial cash outflow. If a project’s NPV is greater than or equal to zero, the project should be accepted.

NPV = Present Value of Future Cash Flows LESS Project’s Initial Investment






Case Description of Suicides at France Telecom Case Study


The case deals with a dramatic series of suicides at France TA?lA?com between 2008 and 2009. Over a period of 18 months preceding the date of the opening lines of the case, 23 France TA?lA?com employees took their lives. Many of the deceased had left notes blaming work-related stress or management decisions as the reasons for their extreme actions. The French government found it necessary to intervene and demand France TA?lA?com's management to indicate to the workforce and society that they were taking the situation seriously. The case briefly describes the history of France TA?lA?com, the change initiatives following the deregulation of the European telecommunications industry, and the development of the attention of the French nation and international public toward the company in the aftermath of the suicides and suicide attempts. The case closes citing the response of the government, the company, the unions, psychologists, and stock analysts after a crisis meeting between French Labor Minister Xavier Darcos and France TA?lA?com's PDG (Chairman of the Board and CEO) Didier Lombard in September 2009.


Case Authors : Ulf Schaefer, Konstantin Korotov

Topic : Leadership & Managing People

Related Areas : Communication, Ethics, Human resource management, Leadership, Social responsibility




Calculating Net Present Value (NPV) at 6% for Suicides at France Telecom Case Study


Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 6 %
Discounted
Cash Flows
Year 0 (10001082) -10001082 - -
Year 1 3454234 -6546848 3454234 0.9434 3258711
Year 2 3965276 -2581572 7419510 0.89 3529082
Year 3 3966709 1385137 11386219 0.8396 3330525
Year 4 3242850 4627987 14629069 0.7921 2568641
TOTAL 14629069 12686959




The Net Present Value at 6% discount rate is 2685877

In isolation the NPV number doesn't mean much but put in right context then it is one of the best method to evaluate project returns. In this article we will cover -

Different methods of capital budgeting


What is NPV & Formula of NPV,
How it is calculated,
How to use NPV number for project evaluation, and
Scenario Planning given risks and management priorities.




Capital Budgeting Approaches

Methods of Capital Budgeting


There are four types of capital budgeting techniques that are widely used in the corporate world –

1. Net Present Value
2. Internal Rate of Return
3. Profitability Index
4. Payback Period

Apart from the Payback period method which is an additive method, rest of the methods are based on Discounted Cash Flow technique. Even though cash flow can be calculated based on the nature of the project, for the simplicity of the article we are assuming that all the expected cash flows are realized at the end of the year.

Discounted Cash Flow approaches provide a more objective basis for evaluating and selecting investment projects. They take into consideration both –

1. Magnitude of both incoming and outgoing cash flows – Projects can be capital intensive, time intensive, or both. La Ta shareholders have preference for diversified projects investment rather than prospective high income from a single capital intensive project.
2. Timing of the expected cash flows – stockholders of La Ta have higher preference for cash returns over 4-5 years rather than 10-15 years given the nature of the volatility in the industry.






Formula and Steps to Calculate Net Present Value (NPV) of Suicides at France Telecom

NPV = Net Cash In Flowt1 / (1+r)t1 + Net Cash In Flowt2 / (1+r)t2 + … Net Cash In Flowtn / (1+r)tn
Less Net Cash Out Flowt0 / (1+r)t0

Where t = time period, in this case year 1, year 2 and so on.
r = discount rate or return that could be earned using other safe proposition such as fixed deposit or treasury bond rate. Net Cash In Flow – What the firm will get each year.
Net Cash Out Flow – What the firm needs to invest initially in the project.

Step 1 – Understand the nature of the project and calculate cash flow for each year.
Step 2 – Discount those cash flow based on the discount rate.
Step 3 – Add all the discounted cash flow.
Step 4 – Selection of the project

Why Leadership & Managing People Managers need to know Financial Tools such as Net Present Value (NPV)?

In our daily workplace we often come across people and colleagues who are just focused on their core competency and targets they have to deliver. For example marketing managers at La Ta often design programs whose objective is to drive brand awareness and customer reach. But how that 30 point increase in brand awareness or 10 point increase in customer touch points will result into shareholders’ value is not specified.

To overcome such scenarios managers at La Ta needs to not only know the financial aspect of project management but also needs to have tools to integrate them into part of the project development and monitoring plan.

Calculating Net Present Value (NPV) at 15%

After working through various assumptions we reached a conclusion that risk is far higher than 6%. In a reasonably stable industry with weak competition - 15% discount rate can be a good benchmark.



Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 15 %
Discounted
Cash Flows
Year 0 (10001082) -10001082 - -
Year 1 3454234 -6546848 3454234 0.8696 3003682
Year 2 3965276 -2581572 7419510 0.7561 2998318
Year 3 3966709 1385137 11386219 0.6575 2608176
Year 4 3242850 4627987 14629069 0.5718 1854110
TOTAL 10464286


The Net NPV after 4 years is 463204

(10464286 - 10001082 )








Calculating Net Present Value (NPV) at 20%


If the risk component is high in the industry then we should go for a higher hurdle rate / discount rate of 20%.

Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 20 %
Discounted
Cash Flows
Year 0 (10001082) -10001082 - -
Year 1 3454234 -6546848 3454234 0.8333 2878528
Year 2 3965276 -2581572 7419510 0.6944 2753664
Year 3 3966709 1385137 11386219 0.5787 2295549
Year 4 3242850 4627987 14629069 0.4823 1563874
TOTAL 9491616


The Net NPV after 4 years is -509466

At 20% discount rate the NPV is negative (9491616 - 10001082 ) so ideally we can't select the project if macro and micro factors don't allow financial managers of La Ta to discount cash flow at lower discount rates such as 15%.





Acceptance Criteria of a Project based on NPV

Simplest Approach – If the investment project of La Ta has a NPV value higher than Zero then finance managers at La Ta can ACCEPT the project, otherwise they can reject the project. This means that project will deliver higher returns over the period of time than any alternate investment strategy.

In theory if the required rate of return or discount rate is chosen correctly by finance managers at La Ta, then the stock price of the La Ta should change by same amount of the NPV. In real world we know that share price also reflects various other factors that can be related to both macro and micro environment.

In the same vein – accepting the project with zero NPV should result in stagnant share price. Finance managers use discount rates as a measure of risk components in the project execution process.

Sensitivity Analysis

Project selection is often a far more complex decision than just choosing it based on the NPV number. Finance managers at La Ta should conduct a sensitivity analysis to better understand not only the inherent risk of the projects but also how those risks can be either factored in or mitigated during the project execution. Sensitivity analysis helps in –

What are the key aspects of the projects that need to be monitored, refined, and retuned for continuous delivery of projected cash flows.

What will be a multi year spillover effect of various taxation regulations.

What are the uncertainties surrounding the project Initial Cash Outlay (ICO’s). ICO’s often have several different components such as land, machinery, building, and other equipment.

What can impact the cash flow of the project.

Understanding of risks involved in the project.

Some of the assumptions while using the Discounted Cash Flow Methods –

Projects are assumed to be Mutually Exclusive – This is seldom the came in modern day giant organizations where projects are often inter-related and rejecting a project solely based on NPV can result in sunk cost from a related project.

Independent projects have independent cash flows – As explained in the marketing project – though the project may look independent but in reality it is not as the brand awareness project can be closely associated with the spending on sales promotions and product specific advertising.






Negotiation Strategy of Suicides at France Telecom

References & Further Readings

Ulf Schaefer, Konstantin Korotov (2018), "Suicides at France Telecom Harvard Business Review Case Study. Published by HBR Publications.


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