Best Western Italy (B): Creating an Authentizotic Organization by Putting People First Net Present Value (NPV) / MBA Resources

Introduction to Net Present Value (NPV) - What is Net Present Value (NPV) ? How it impacts financial decisions regarding project management?

NPV solution for Best Western Italy (B): Creating an Authentizotic Organization by Putting People First case study

At Oak Spring University, we provide corporate level professional Net Present Value (NPV) case study solution. Best Western Italy (B): Creating an Authentizotic Organization by Putting People First case study is a Harvard Business School (HBR) case study written by Elizabeth Florent-Treacy, Massimiliano Saccarelli, Manfred F.R. Kets de Vries. The Best Western Italy (B): Creating an Authentizotic Organization by Putting People First (referred as “Programme Western” from here on) case study provides evaluation & decision scenario in field of Leadership & Managing People. It also touches upon business topics such as - Value proposition, Leadership, Leadership development.

The net present value (NPV) of an investment proposal is the present value of the proposal’s net cash flows less the proposal’s initial cash outflow. If a project’s NPV is greater than or equal to zero, the project should be accepted.

NPV = Present Value of Future Cash Flows LESS Project’s Initial Investment

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Case Description of Best Western Italy (B): Creating an Authentizotic Organization by Putting People First Case Study

The case follows the progress of a year-long multi-module 'Make a Difference' programme for all 70 employees of Best Western Italy, the European operations and reservations centre for Best Western International, a global hotel group. The programme is designed to help individuals explore their own personal and professional goals, and then to work together to redesign the mission and vision of their organization. The objective is to unlock organizational energy, and to enhance trust and communication across all hierarchical levels. The outcomes included a restructuring of the senior executive level to create a flatter organization with more distributed leadership; improvement in the Great Places to Work Institute Italia ranking; and six company-wide projects initiated by employees. The case describes not only the programme design, but the necessary precursors for successful implementation, including organizational readiness for change and the skills and experience required of the coaches. It poses the question: How can this level of organizational change and renewal be sustained over time? Please visit the dedicated case website http://cases.insead.edu/best-western-italy to access video interviews and other support material.

Case Authors : Elizabeth Florent-Treacy, Massimiliano Saccarelli, Manfred F.R. Kets de Vries

Topic : Leadership & Managing People

Related Areas : Leadership, Leadership development

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Calculating Net Present Value (NPV) at 6% for Best Western Italy (B): Creating an Authentizotic Organization by Putting People First Case Study

Years	Cash Flow	Net Cash Flow	Cumulative     Cash Flow	Discount Rate @ 6 %	Discounted Cash Flows
Year 0	(10012687)	-10012687	-	-
Year 1	3466624	-6546063	3466624	0.9434	3270400
Year 2	3958615	-2587448	7425239	0.89	3523153
Year 3	3969974	1382526	11395213	0.8396	3333267
Year 4	3246401	4628927	14641614	0.7921	2571454
TOTAL			14641614		12698274

The Net Present Value at 6% discount rate is 2685587

In isolation the NPV number doesn't mean much but put in right context then it is one of the best method to evaluate project returns. In this article we will cover -

Different methods of capital budgeting

What is NPV & Formula of NPV,
How it is calculated,
How to use NPV number for project evaluation, and
Scenario Planning given risks and management priorities.

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Capital Budgeting Approaches

Methods of Capital Budgeting

There are four types of capital budgeting techniques that are widely used in the corporate world –

1. Payback Period
2. Internal Rate of Return
3. Profitability Index
4. Net Present Value

Apart from the Payback period method which is an additive method, rest of the methods are based on Discounted Cash Flow technique. Even though cash flow can be calculated based on the nature of the project, for the simplicity of the article we are assuming that all the expected cash flows are realized at the end of the year.

Discounted Cash Flow approaches provide a more objective basis for evaluating and selecting investment projects. They take into consideration both –

1. Timing of the expected cash flows – stockholders of Programme Western have higher preference for cash returns over 4-5 years rather than 10-15 years given the nature of the volatility in the industry.
2. Magnitude of both incoming and outgoing cash flows – Projects can be capital intensive, time intensive, or both. Programme Western shareholders have preference for diversified projects investment rather than prospective high income from a single capital intensive project.

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Formula and Steps to Calculate Net Present Value (NPV) of Best Western Italy (B): Creating an Authentizotic Organization by Putting People First

NPV = Net Cash In Flowt1 / (1+r)t1 + Net Cash In Flowt2 / (1+r)t2 + … Net Cash In Flowtn / (1+r)tn
Less Net Cash Out Flowt0 / (1+r)t0

Where t = time period, in this case year 1, year 2 and so on.
r = discount rate or return that could be earned using other safe proposition such as fixed deposit or treasury bond rate. Net Cash In Flow – What the firm will get each year.
Net Cash Out Flow – What the firm needs to invest initially in the project.

Step 1 – Understand the nature of the project and calculate cash flow for each year.
Step 2 – Discount those cash flow based on the discount rate.
Step 3 – Add all the discounted cash flow.
Step 4 – Selection of the project

Why Leadership & Managing People Managers need to know Financial Tools such as Net Present Value (NPV)?

In our daily workplace we often come across people and colleagues who are just focused on their core competency and targets they have to deliver. For example marketing managers at Programme Western often design programs whose objective is to drive brand awareness and customer reach. But how that 30 point increase in brand awareness or 10 point increase in customer touch points will result into shareholders’ value is not specified.

To overcome such scenarios managers at Programme Western needs to not only know the financial aspect of project management but also needs to have tools to integrate them into part of the project development and monitoring plan.

Calculating Net Present Value (NPV) at 15%

After working through various assumptions we reached a conclusion that risk is far higher than 6%. In a reasonably stable industry with weak competition - 15% discount rate can be a good benchmark.

Years	Cash Flow	Net Cash Flow	Cumulative     Cash Flow	Discount Rate @ 15 %	Discounted Cash Flows
Year 0	(10012687)	-10012687	-	-
Year 1	3466624	-6546063	3466624	0.8696	3014456
Year 2	3958615	-2587448	7425239	0.7561	2993282
Year 3	3969974	1382526	11395213	0.6575	2610322
Year 4	3246401	4628927	14641614	0.5718	1856140
TOTAL					10474200

The Net NPV after 4 years is 461513

(10474200 - 10012687 )

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Calculating Net Present Value (NPV) at 20%

If the risk component is high in the industry then we should go for a higher hurdle rate / discount rate of 20%.

Years	Cash Flow	Net Cash Flow	Cumulative     Cash Flow	Discount Rate @ 20 %	Discounted Cash Flows
Year 0	(10012687)	-10012687	-	-
Year 1	3466624	-6546063	3466624	0.8333	2888853
Year 2	3958615	-2587448	7425239	0.6944	2749038
Year 3	3969974	1382526	11395213	0.5787	2297439
Year 4	3246401	4628927	14641614	0.4823	1565587
TOTAL					9500917

The Net NPV after 4 years is -511770

At 20% discount rate the NPV is negative (9500917 - 10012687 ) so ideally we can't select the project if macro and micro factors don't allow financial managers of Programme Western to discount cash flow at lower discount rates such as 15%.

Acceptance Criteria of a Project based on NPV

Simplest Approach – If the investment project of Programme Western has a NPV value higher than Zero then finance managers at Programme Western can ACCEPT the project, otherwise they can reject the project. This means that project will deliver higher returns over the period of time than any alternate investment strategy.

In theory if the required rate of return or discount rate is chosen correctly by finance managers at Programme Western, then the stock price of the Programme Western should change by same amount of the NPV. In real world we know that share price also reflects various other factors that can be related to both macro and micro environment.

In the same vein – accepting the project with zero NPV should result in stagnant share price. Finance managers use discount rates as a measure of risk components in the project execution process.

Sensitivity Analysis

Project selection is often a far more complex decision than just choosing it based on the NPV number. Finance managers at Programme Western should conduct a sensitivity analysis to better understand not only the inherent risk of the projects but also how those risks can be either factored in or mitigated during the project execution. Sensitivity analysis helps in –

What are the uncertainties surrounding the project Initial Cash Outlay (ICO’s). ICO’s often have several different components such as land, machinery, building, and other equipment.

What can impact the cash flow of the project.

What are the key aspects of the projects that need to be monitored, refined, and retuned for continuous delivery of projected cash flows.

Understanding of risks involved in the project.

What will be a multi year spillover effect of various taxation regulations.

Some of the assumptions while using the Discounted Cash Flow Methods –

Projects are assumed to be Mutually Exclusive – This is seldom the came in modern day giant organizations where projects are often inter-related and rejecting a project solely based on NPV can result in sunk cost from a related project.

Independent projects have independent cash flows – As explained in the marketing project – though the project may look independent but in reality it is not as the brand awareness project can be closely associated with the spending on sales promotions and product specific advertising.

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Negotiation Strategy of Best Western Italy (B): Creating an Authentizotic Organization by Putting People First

References & Further Readings

Elizabeth Florent-Treacy, Massimiliano Saccarelli, Manfred F.R. Kets de Vries (2018), "Best Western Italy (B): Creating an Authentizotic Organization by Putting People First Harvard Business Review Case Study. Published by HBR Publications.