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James Houghton and Signature Theatre Exhibit - Supplement SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of James Houghton and Signature Theatre Exhibit - Supplement


University of California, Berkeley-Haas collectionSupplement for B5798

Authors :: Laura Callanan, Jane Wei-Skillern, Prentice Onayemi

Topics :: Leadership & Managing People

Tags :: Leadership, Social responsibility, SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "James Houghton and Signature Theatre Exhibit - Supplement" written by Laura Callanan, Jane Wei-Skillern, Prentice Onayemi includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that B5798 Houghton facing as an external strategic factors. Some of the topics covered in James Houghton and Signature Theatre Exhibit - Supplement case study are - Strategic Management Strategies, Leadership, Social responsibility and Leadership & Managing People.


Some of the macro environment factors that can be used to understand the James Houghton and Signature Theatre Exhibit - Supplement casestudy better are - – supply chains are disrupted by pandemic , banking and financial system is disrupted by Bitcoin and other crypto currencies, geopolitical disruptions, competitive advantages are harder to sustain because of technology dispersion, increasing transportation and logistics costs, cloud computing is disrupting traditional business models, there is increasing trade war between United States & China, increasing energy prices, central banks are concerned over increasing inflation, etc



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Introduction to SWOT Analysis of James Houghton and Signature Theatre Exhibit - Supplement


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in James Houghton and Signature Theatre Exhibit - Supplement case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the B5798 Houghton, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which B5798 Houghton operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of James Houghton and Signature Theatre Exhibit - Supplement can be done for the following purposes –
1. Strategic planning using facts provided in James Houghton and Signature Theatre Exhibit - Supplement case study
2. Improving business portfolio management of B5798 Houghton
3. Assessing feasibility of the new initiative in Leadership & Managing People field.
4. Making a Leadership & Managing People topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of B5798 Houghton




Strengths James Houghton and Signature Theatre Exhibit - Supplement | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of B5798 Houghton in James Houghton and Signature Theatre Exhibit - Supplement Harvard Business Review case study are -

Analytics focus

– B5798 Houghton is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by Laura Callanan, Jane Wei-Skillern, Prentice Onayemi can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.

Effective Research and Development (R&D)

– B5798 Houghton has innovation driven culture where significant part of the revenues are spent on the research and development activities. This has resulted in, as mentioned in case study James Houghton and Signature Theatre Exhibit - Supplement - staying ahead in the industry in terms of – new product launches, superior customer experience, highly competitive pricing strategies, and great returns to the shareholders.

Sustainable margins compare to other players in Leadership & Managing People industry

– James Houghton and Signature Theatre Exhibit - Supplement firm has clearly differentiated products in the market place. This has enabled B5798 Houghton to fetch slight price premium compare to the competitors in the Leadership & Managing People industry. The sustainable margins have also helped B5798 Houghton to invest into research and development (R&D) and innovation.

Ability to recruit top talent

– B5798 Houghton is one of the leading recruiters in the industry. Managers in the James Houghton and Signature Theatre Exhibit - Supplement are in a position to attract the best talent available. The firm has a robust talent identification program that helps in identifying the brightest.

Successful track record of launching new products

– B5798 Houghton has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. B5798 Houghton has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.

Training and development

– B5798 Houghton has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in James Houghton and Signature Theatre Exhibit - Supplement Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.

Diverse revenue streams

– B5798 Houghton is present in almost all the verticals within the industry. This has provided firm in James Houghton and Signature Theatre Exhibit - Supplement case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.

Ability to lead change in Leadership & Managing People field

– B5798 Houghton is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled B5798 Houghton in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.

Cross disciplinary teams

– Horizontal connected teams at the B5798 Houghton are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.

Strong track record of project management

– B5798 Houghton is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.

Operational resilience

– The operational resilience strategy in the James Houghton and Signature Theatre Exhibit - Supplement Harvard Business Review case study comprises – understanding the underlying the factors in the industry, building diversified operations across different geographies so that disruption in one part of the world doesn’t impact the overall performance of the firm, and integrating the various business operations and processes through its digital transformation drive.

Low bargaining power of suppliers

– Suppliers of B5798 Houghton in the sector have low bargaining power. James Houghton and Signature Theatre Exhibit - Supplement has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps B5798 Houghton to manage not only supply disruptions but also source products at highly competitive prices.






Weaknesses James Houghton and Signature Theatre Exhibit - Supplement | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of James Houghton and Signature Theatre Exhibit - Supplement are -

Interest costs

– Compare to the competition, B5798 Houghton has borrowed money from the capital market at higher rates. It needs to restructure the interest payment and costs so that it can compete better and improve profitability.

Skills based hiring

– The stress on hiring functional specialists at B5798 Houghton has created an environment where the organization is dominated by functional specialists rather than management generalist. This has resulted into product oriented approach rather than marketing oriented approach or consumers oriented approach.

Ability to respond to the competition

– As the decision making is very deliberative, highlighted in the case study James Houghton and Signature Theatre Exhibit - Supplement, in the dynamic environment B5798 Houghton has struggled to respond to the nimble upstart competition. B5798 Houghton has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.

Slow to strategic competitive environment developments

– As James Houghton and Signature Theatre Exhibit - Supplement HBR case study mentions - B5798 Houghton takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.

Slow to harness new channels of communication

– Even though competitors are using new communication channels such as Instagram, Tiktok, and Snap, B5798 Houghton is slow explore the new channels of communication. These new channels of communication mentioned in marketing section of case study James Houghton and Signature Theatre Exhibit - Supplement can help to provide better information regarding products and services. It can also build an online community to further reach out to potential customers.

High bargaining power of channel partners

– Because of the regulatory requirements, Laura Callanan, Jane Wei-Skillern, Prentice Onayemi suggests that, B5798 Houghton is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the industry.

High operating costs

– Compare to the competitors, firm in the HBR case study James Houghton and Signature Theatre Exhibit - Supplement has high operating costs in the. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract B5798 Houghton 's lucrative customers.

Slow decision making process

– As mentioned earlier in the report, B5798 Houghton has a very deliberative decision making approach. This approach has resulted in prudent decisions, but it has also resulted in missing opportunities in the industry over the last five years. B5798 Houghton even though has strong showing on digital transformation primary two stages, it has struggled to capitalize the power of digital transformation in marketing efforts and new venture efforts.

Workers concerns about automation

– As automation is fast increasing in the segment, B5798 Houghton needs to come up with a strategy to reduce the workers concern regarding automation. Without a clear strategy, it could lead to disruption and uncertainty within the organization.

Lack of clear differentiation of B5798 Houghton products

– To increase the profitability and margins on the products, B5798 Houghton needs to provide more differentiated products than what it is currently offering in the marketplace.

High dependence on existing supply chain

– The disruption in the global supply chains because of the Covid-19 pandemic and blockage of the Suez Canal illustrated the fragile nature of B5798 Houghton supply chain. Even after few cautionary changes mentioned in the HBR case study - James Houghton and Signature Theatre Exhibit - Supplement, it is still heavily dependent upon the existing supply chain. The existing supply chain though brings in cost efficiencies but it has left B5798 Houghton vulnerable to further global disruptions in South East Asia.




Opportunities James Houghton and Signature Theatre Exhibit - Supplement | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study James Houghton and Signature Theatre Exhibit - Supplement are -

Changes in consumer behavior post Covid-19

– Consumer behavior has changed in the Leadership & Managing People industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. B5798 Houghton can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. B5798 Houghton can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.

Using analytics as competitive advantage

– B5798 Houghton has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in the sector. This continuous investment in analytics has enabled, as illustrated in the Harvard case study James Houghton and Signature Theatre Exhibit - Supplement - to build a competitive advantage using analytics. The analytics driven competitive advantage can help B5798 Houghton to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.

Developing new processes and practices

– B5798 Houghton can develop new processes and procedures in Leadership & Managing People industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.

Lowering marketing communication costs

– 5G expansion will open new opportunities for B5798 Houghton in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Leadership & Managing People segment, and it will provide faster access to the consumers.

Better consumer reach

– The expansion of the 5G network will help B5798 Houghton to increase its market reach. B5798 Houghton will be able to reach out to new customers. Secondly 5G will also provide technology framework to build new tools and products that can help more immersive consumer experience and faster consumer journey.

Buying journey improvements

– B5798 Houghton can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. James Houghton and Signature Theatre Exhibit - Supplement suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.

Low interest rates

– Even though inflation is raising its head in most developed economies, B5798 Houghton can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.

Identify volunteer opportunities

– Covid-19 has impacted working population in two ways – it has led to people soul searching about their professional choices, resulting in mass resignation. Secondly it has encouraged people to do things that they are passionate about. This has opened opportunities for businesses to build volunteer oriented socially driven projects. B5798 Houghton can explore opportunities that can attract volunteers and are consistent with its mission and vision.

Reconfiguring business model

– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help B5798 Houghton to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.

Manufacturing automation

– B5798 Houghton can use the latest technology developments to improve its manufacturing and designing process in Leadership & Managing People segment. It can use CAD and 3D printing to build a quick prototype and pilot testing products. It can leverage automation using machine learning and artificial intelligence to do faster production at lowers costs, and it can leverage the growth in satellite and tracking technologies to improve inventory management, transportation, and shipping.

Leveraging digital technologies

– B5798 Houghton can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.

Learning at scale

– Online learning technologies has now opened space for B5798 Houghton to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.

Creating value in data economy

– The success of analytics program of B5798 Houghton has opened avenues for new revenue streams for the organization in the industry. This can help B5798 Houghton to build a more holistic ecosystem as suggested in the James Houghton and Signature Theatre Exhibit - Supplement case study. B5798 Houghton can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.




Threats James Houghton and Signature Theatre Exhibit - Supplement External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study James Houghton and Signature Theatre Exhibit - Supplement are -

Learning curve for new practices

– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study James Houghton and Signature Theatre Exhibit - Supplement, B5798 Houghton may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Leadership & Managing People .

Environmental challenges

– B5798 Houghton needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. B5798 Houghton can take advantage of this fund but it will also bring new competitors in the Leadership & Managing People industry.

Shortening product life cycle

– it is one of the major threat that B5798 Houghton is facing in Leadership & Managing People sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.

Barriers of entry lowering

– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents B5798 Houghton with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.

Consumer confidence and its impact on B5798 Houghton demand

– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.

Instability in the European markets

– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. B5798 Houghton will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.

Easy access to finance

– Easy access to finance in Leadership & Managing People field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. B5798 Houghton can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.

Capital market disruption

– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of B5798 Houghton.

Technology acceleration in Forth Industrial Revolution

– B5798 Houghton has witnessed rapid integration of technology during Covid-19 in the Leadership & Managing People industry. As one of the leading players in the industry, B5798 Houghton needs to keep up with the evolution of technology in the Leadership & Managing People sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.

High level of anxiety and lack of motivation

– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. B5798 Houghton needs to understand the core reasons impacting the Leadership & Managing People industry. This will help it in building a better workplace.

Aging population

– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.

Increasing international competition and downward pressure on margins

– Apart from technology driven competitive advantage dilution, B5798 Houghton can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study James Houghton and Signature Theatre Exhibit - Supplement .

Trade war between China and United States

– The trade war between two of the biggest economies can hugely impact the opportunities for B5798 Houghton in the Leadership & Managing People industry. The Leadership & Managing People industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.




Weighted SWOT Analysis of James Houghton and Signature Theatre Exhibit - Supplement Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study James Houghton and Signature Theatre Exhibit - Supplement needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study James Houghton and Signature Theatre Exhibit - Supplement is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study James Houghton and Signature Theatre Exhibit - Supplement is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of James Houghton and Signature Theatre Exhibit - Supplement is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that B5798 Houghton needs to make to build a sustainable competitive advantage.



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