Swot Analysis of "Firmwide 360-degree Performance Evaluation Process at Morgan Stanley" written by M. Diane Burton includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Firmwide Evaluation facing as an external strategic factors. Some of the topics covered in Firmwide 360-degree Performance Evaluation Process at Morgan Stanley case study are - Strategic Management Strategies, Communication, Human resource management, Organizational culture and Organizational Development.
Some of the macro environment factors that can be used to understand the Firmwide 360-degree Performance Evaluation Process at Morgan Stanley casestudy better are - – banking and financial system is disrupted by Bitcoin and other crypto currencies, there is increasing trade war between United States & China, increasing household debt because of falling income levels, increasing government debt because of Covid-19 spendings, central banks are concerned over increasing inflation, wage bills are increasing, increasing inequality as vast percentage of new income is going to the top 1%,
technology disruption, cloud computing is disrupting traditional business models, etc
Introduction to SWOT Analysis of Firmwide 360-degree Performance Evaluation Process at Morgan Stanley
SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Firmwide 360-degree Performance Evaluation Process at Morgan Stanley case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Firmwide Evaluation, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Firmwide Evaluation operates in.
According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.
SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix
SWOT analysis of Firmwide 360-degree Performance Evaluation Process at Morgan Stanley can be done for the following purposes –
1. Strategic planning using facts provided in Firmwide 360-degree Performance Evaluation Process at Morgan Stanley case study
2. Improving business portfolio management of Firmwide Evaluation
3. Assessing feasibility of the new initiative in Organizational Development field.
4. Making a Organizational Development topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Firmwide Evaluation
Strengths Firmwide 360-degree Performance Evaluation Process at Morgan Stanley | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The strengths of Firmwide Evaluation in Firmwide 360-degree Performance Evaluation Process at Morgan Stanley Harvard Business Review case study are -
High brand equity
– Firmwide Evaluation has strong brand awareness and brand recognition among both - the exiting customers and potential new customers. Strong brand equity has enabled Firmwide Evaluation to keep acquiring new customers and building profitable relationship with both the new and loyal customers.
Cross disciplinary teams
– Horizontal connected teams at the Firmwide Evaluation are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.
Analytics focus
– Firmwide Evaluation is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by M. Diane Burton can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.
Ability to lead change in Organizational Development field
– Firmwide Evaluation is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Firmwide Evaluation in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.
Successful track record of launching new products
– Firmwide Evaluation has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Firmwide Evaluation has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.
Diverse revenue streams
– Firmwide Evaluation is present in almost all the verticals within the industry. This has provided firm in Firmwide 360-degree Performance Evaluation Process at Morgan Stanley case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.
Learning organization
- Firmwide Evaluation is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at Firmwide Evaluation is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in Firmwide 360-degree Performance Evaluation Process at Morgan Stanley Harvard Business Review case study emphasize – knowledge, initiative, and innovation.
Training and development
– Firmwide Evaluation has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in Firmwide 360-degree Performance Evaluation Process at Morgan Stanley Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.
Highly skilled collaborators
– Firmwide Evaluation has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in Firmwide 360-degree Performance Evaluation Process at Morgan Stanley HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.
High switching costs
– The high switching costs that Firmwide Evaluation has built up over years in its products and services combo offer has resulted in high retention of customers, lower marketing costs, and greater ability of the firm to focus on its customers.
Strong track record of project management
– Firmwide Evaluation is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.
Ability to recruit top talent
– Firmwide Evaluation is one of the leading recruiters in the industry. Managers in the Firmwide 360-degree Performance Evaluation Process at Morgan Stanley are in a position to attract the best talent available. The firm has a robust talent identification program that helps in identifying the brightest.
Weaknesses Firmwide 360-degree Performance Evaluation Process at Morgan Stanley | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The weaknesses of Firmwide 360-degree Performance Evaluation Process at Morgan Stanley are -
Slow to strategic competitive environment developments
– As Firmwide 360-degree Performance Evaluation Process at Morgan Stanley HBR case study mentions - Firmwide Evaluation takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.
Increasing silos among functional specialists
– The organizational structure of Firmwide Evaluation is dominated by functional specialists. It is not different from other players in the Organizational Development segment. Firmwide Evaluation needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help Firmwide Evaluation to focus more on services rather than just following the product oriented approach.
High dependence on star products
– The top 2 products and services of the firm as mentioned in the Firmwide 360-degree Performance Evaluation Process at Morgan Stanley HBR case study still accounts for major business revenue. This dependence on star products in has resulted into insufficient focus on developing new products, even though Firmwide Evaluation has relatively successful track record of launching new products.
Employees’ incomplete understanding of strategy
– From the instances in the HBR case study Firmwide 360-degree Performance Evaluation Process at Morgan Stanley, it seems that the employees of Firmwide Evaluation don’t have comprehensive understanding of the firm’s strategy. This is reflected in number of promotional campaigns over the last few years that had mixed messaging and competing priorities. Some of the strategic activities and services promoted in the promotional campaigns were not consistent with the organization’s strategy.
Slow to harness new channels of communication
– Even though competitors are using new communication channels such as Instagram, Tiktok, and Snap, Firmwide Evaluation is slow explore the new channels of communication. These new channels of communication mentioned in marketing section of case study Firmwide 360-degree Performance Evaluation Process at Morgan Stanley can help to provide better information regarding products and services. It can also build an online community to further reach out to potential customers.
Workers concerns about automation
– As automation is fast increasing in the segment, Firmwide Evaluation needs to come up with a strategy to reduce the workers concern regarding automation. Without a clear strategy, it could lead to disruption and uncertainty within the organization.
High operating costs
– Compare to the competitors, firm in the HBR case study Firmwide 360-degree Performance Evaluation Process at Morgan Stanley has high operating costs in the. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract Firmwide Evaluation 's lucrative customers.
Ability to respond to the competition
– As the decision making is very deliberative, highlighted in the case study Firmwide 360-degree Performance Evaluation Process at Morgan Stanley, in the dynamic environment Firmwide Evaluation has struggled to respond to the nimble upstart competition. Firmwide Evaluation has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.
Interest costs
– Compare to the competition, Firmwide Evaluation has borrowed money from the capital market at higher rates. It needs to restructure the interest payment and costs so that it can compete better and improve profitability.
High dependence on existing supply chain
– The disruption in the global supply chains because of the Covid-19 pandemic and blockage of the Suez Canal illustrated the fragile nature of Firmwide Evaluation supply chain. Even after few cautionary changes mentioned in the HBR case study - Firmwide 360-degree Performance Evaluation Process at Morgan Stanley, it is still heavily dependent upon the existing supply chain. The existing supply chain though brings in cost efficiencies but it has left Firmwide Evaluation vulnerable to further global disruptions in South East Asia.
Need for greater diversity
– Firmwide Evaluation has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.
Opportunities Firmwide 360-degree Performance Evaluation Process at Morgan Stanley | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The opportunities highlighted in the Harvard Business Review case study Firmwide 360-degree Performance Evaluation Process at Morgan Stanley are -
Remote work and new talent hiring opportunities
– The widespread usage of remote working technologies during Covid-19 has opened opportunities for Firmwide Evaluation to expand its talent hiring zone. According to McKinsey Global Institute, 20% of the high end workforce in fields such as finance, information technology, can continously work from remote local post Covid-19. This presents a really great opportunity for Firmwide Evaluation to hire the very best people irrespective of their geographical location.
Lowering marketing communication costs
– 5G expansion will open new opportunities for Firmwide Evaluation in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Organizational Development segment, and it will provide faster access to the consumers.
Use of Bitcoin and other crypto currencies for transactions
– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Firmwide Evaluation in the consumer business. Now Firmwide Evaluation can target international markets with far fewer capital restrictions requirements than the existing system.
Increase in government spending
– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Firmwide Evaluation can use these opportunities to build new business models that can help the communities that Firmwide Evaluation operates in. Secondly it can use opportunities from government spending in Organizational Development sector.
Changes in consumer behavior post Covid-19
– Consumer behavior has changed in the Organizational Development industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Firmwide Evaluation can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Firmwide Evaluation can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.
Reforming the budgeting process
- By establishing new metrics that will be used to evaluate both existing and potential projects Firmwide Evaluation can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.
Harnessing reconfiguration of the global supply chains
– As the trade war between US and China heats up in the coming years, Firmwide Evaluation can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, Firmwide 360-degree Performance Evaluation Process at Morgan Stanley, to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.
Leveraging digital technologies
– Firmwide Evaluation can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.
Redefining models of collaboration and team work
– As explained in the weaknesses section, Firmwide Evaluation is facing challenges because of the dominance of functional experts in the organization. Firmwide 360-degree Performance Evaluation Process at Morgan Stanley case study suggests that firm can utilize new technology to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.
Manufacturing automation
– Firmwide Evaluation can use the latest technology developments to improve its manufacturing and designing process in Organizational Development segment. It can use CAD and 3D printing to build a quick prototype and pilot testing products. It can leverage automation using machine learning and artificial intelligence to do faster production at lowers costs, and it can leverage the growth in satellite and tracking technologies to improve inventory management, transportation, and shipping.
Buying journey improvements
– Firmwide Evaluation can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. Firmwide 360-degree Performance Evaluation Process at Morgan Stanley suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.
Loyalty marketing
– Firmwide Evaluation has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.
Using analytics as competitive advantage
– Firmwide Evaluation has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in the sector. This continuous investment in analytics has enabled, as illustrated in the Harvard case study Firmwide 360-degree Performance Evaluation Process at Morgan Stanley - to build a competitive advantage using analytics. The analytics driven competitive advantage can help Firmwide Evaluation to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.
Threats Firmwide 360-degree Performance Evaluation Process at Morgan Stanley External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The threats mentioned in the HBR case study Firmwide 360-degree Performance Evaluation Process at Morgan Stanley are -
Instability in the European markets
– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Firmwide Evaluation will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.
Consumer confidence and its impact on Firmwide Evaluation demand
– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.
Technology disruption because of hacks, piracy etc
– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.
Backlash against dominant players
– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of Firmwide Evaluation business can come under increasing regulations regarding data privacy, data security, etc.
Environmental challenges
– Firmwide Evaluation needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. Firmwide Evaluation can take advantage of this fund but it will also bring new competitors in the Organizational Development industry.
Shortening product life cycle
– it is one of the major threat that Firmwide Evaluation is facing in Organizational Development sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.
Increasing international competition and downward pressure on margins
– Apart from technology driven competitive advantage dilution, Firmwide Evaluation can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Firmwide 360-degree Performance Evaluation Process at Morgan Stanley .
High level of anxiety and lack of motivation
– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Firmwide Evaluation needs to understand the core reasons impacting the Organizational Development industry. This will help it in building a better workplace.
Learning curve for new practices
– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Firmwide 360-degree Performance Evaluation Process at Morgan Stanley, Firmwide Evaluation may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Organizational Development .
Stagnating economy with rate increase
– Firmwide Evaluation can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the field.
Increasing wage structure of Firmwide Evaluation
– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Firmwide Evaluation.
Technology acceleration in Forth Industrial Revolution
– Firmwide Evaluation has witnessed rapid integration of technology during Covid-19 in the Organizational Development industry. As one of the leading players in the industry, Firmwide Evaluation needs to keep up with the evolution of technology in the Organizational Development sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.
Regulatory challenges
– Firmwide Evaluation needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Organizational Development industry regulations.
Weighted SWOT Analysis of Firmwide 360-degree Performance Evaluation Process at Morgan Stanley Template, Example
Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Firmwide 360-degree Performance Evaluation Process at Morgan Stanley needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants.
We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –
First stage for doing weighted SWOT analysis of the case study Firmwide 360-degree Performance Evaluation Process at Morgan Stanley is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.
Second stage for conducting weighted SWOT analysis of the Harvard case study Firmwide 360-degree Performance Evaluation Process at Morgan Stanley is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.
Third stage of constructing weighted SWOT analysis of Firmwide 360-degree Performance Evaluation Process at Morgan Stanley is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Firmwide Evaluation needs to make to build a sustainable competitive advantage.