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Gianna Angelopoulos-Daskalaki and the 2004 Athens Olympic Games (A), Portuguese Version SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of Gianna Angelopoulos-Daskalaki and the 2004 Athens Olympic Games (A), Portuguese Version


Gianna Angelopoulous-Daskalaki led the bidding organization that secured the 2004 Olympics for Athens and then later the preparations for those Games. Tracks her leadership style and how she and her team won the bid. After substantial planning problems threatened to cost Greece the Olympics, Angelopoulos was asked to take over the preparations, with only 4 of the 7 years remaining. Ends with the question of what she needs to consider in making the decision to take over the Games' preparations, what role she should play, and where she should start.

Authors :: Christopher Marquis, Doug Guthrie, Yannis Katsarakis

Topics :: Organizational Development

Tags :: Leadership, Organizational culture, Social enterprise, Strategy, SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "Gianna Angelopoulos-Daskalaki and the 2004 Athens Olympic Games (A), Portuguese Version" written by Christopher Marquis, Doug Guthrie, Yannis Katsarakis includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Preparations Angelopoulos facing as an external strategic factors. Some of the topics covered in Gianna Angelopoulos-Daskalaki and the 2004 Athens Olympic Games (A), Portuguese Version case study are - Strategic Management Strategies, Leadership, Organizational culture, Social enterprise, Strategy and Organizational Development.


Some of the macro environment factors that can be used to understand the Gianna Angelopoulos-Daskalaki and the 2004 Athens Olympic Games (A), Portuguese Version casestudy better are - – increasing transportation and logistics costs, central banks are concerned over increasing inflation, there is increasing trade war between United States & China, there is backlash against globalization, banking and financial system is disrupted by Bitcoin and other crypto currencies, increasing energy prices, increasing government debt because of Covid-19 spendings, talent flight as more people leaving formal jobs, increasing household debt because of falling income levels, etc



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Introduction to SWOT Analysis of Gianna Angelopoulos-Daskalaki and the 2004 Athens Olympic Games (A), Portuguese Version


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Gianna Angelopoulos-Daskalaki and the 2004 Athens Olympic Games (A), Portuguese Version case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Preparations Angelopoulos, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Preparations Angelopoulos operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of Gianna Angelopoulos-Daskalaki and the 2004 Athens Olympic Games (A), Portuguese Version can be done for the following purposes –
1. Strategic planning using facts provided in Gianna Angelopoulos-Daskalaki and the 2004 Athens Olympic Games (A), Portuguese Version case study
2. Improving business portfolio management of Preparations Angelopoulos
3. Assessing feasibility of the new initiative in Organizational Development field.
4. Making a Organizational Development topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Preparations Angelopoulos




Strengths Gianna Angelopoulos-Daskalaki and the 2004 Athens Olympic Games (A), Portuguese Version | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of Preparations Angelopoulos in Gianna Angelopoulos-Daskalaki and the 2004 Athens Olympic Games (A), Portuguese Version Harvard Business Review case study are -

Successful track record of launching new products

– Preparations Angelopoulos has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Preparations Angelopoulos has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.

High switching costs

– The high switching costs that Preparations Angelopoulos has built up over years in its products and services combo offer has resulted in high retention of customers, lower marketing costs, and greater ability of the firm to focus on its customers.

Operational resilience

– The operational resilience strategy in the Gianna Angelopoulos-Daskalaki and the 2004 Athens Olympic Games (A), Portuguese Version Harvard Business Review case study comprises – understanding the underlying the factors in the industry, building diversified operations across different geographies so that disruption in one part of the world doesn’t impact the overall performance of the firm, and integrating the various business operations and processes through its digital transformation drive.

Ability to lead change in Organizational Development field

– Preparations Angelopoulos is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Preparations Angelopoulos in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.

Innovation driven organization

– Preparations Angelopoulos is one of the most innovative firm in sector. Manager in Gianna Angelopoulos-Daskalaki and the 2004 Athens Olympic Games (A), Portuguese Version Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.

Diverse revenue streams

– Preparations Angelopoulos is present in almost all the verticals within the industry. This has provided firm in Gianna Angelopoulos-Daskalaki and the 2004 Athens Olympic Games (A), Portuguese Version case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.

Effective Research and Development (R&D)

– Preparations Angelopoulos has innovation driven culture where significant part of the revenues are spent on the research and development activities. This has resulted in, as mentioned in case study Gianna Angelopoulos-Daskalaki and the 2004 Athens Olympic Games (A), Portuguese Version - staying ahead in the industry in terms of – new product launches, superior customer experience, highly competitive pricing strategies, and great returns to the shareholders.

Analytics focus

– Preparations Angelopoulos is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by Christopher Marquis, Doug Guthrie, Yannis Katsarakis can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.

Learning organization

- Preparations Angelopoulos is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at Preparations Angelopoulos is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in Gianna Angelopoulos-Daskalaki and the 2004 Athens Olympic Games (A), Portuguese Version Harvard Business Review case study emphasize – knowledge, initiative, and innovation.

Highly skilled collaborators

– Preparations Angelopoulos has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in Gianna Angelopoulos-Daskalaki and the 2004 Athens Olympic Games (A), Portuguese Version HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.

High brand equity

– Preparations Angelopoulos has strong brand awareness and brand recognition among both - the exiting customers and potential new customers. Strong brand equity has enabled Preparations Angelopoulos to keep acquiring new customers and building profitable relationship with both the new and loyal customers.

Training and development

– Preparations Angelopoulos has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in Gianna Angelopoulos-Daskalaki and the 2004 Athens Olympic Games (A), Portuguese Version Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.






Weaknesses Gianna Angelopoulos-Daskalaki and the 2004 Athens Olympic Games (A), Portuguese Version | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of Gianna Angelopoulos-Daskalaki and the 2004 Athens Olympic Games (A), Portuguese Version are -

High dependence on existing supply chain

– The disruption in the global supply chains because of the Covid-19 pandemic and blockage of the Suez Canal illustrated the fragile nature of Preparations Angelopoulos supply chain. Even after few cautionary changes mentioned in the HBR case study - Gianna Angelopoulos-Daskalaki and the 2004 Athens Olympic Games (A), Portuguese Version, it is still heavily dependent upon the existing supply chain. The existing supply chain though brings in cost efficiencies but it has left Preparations Angelopoulos vulnerable to further global disruptions in South East Asia.

Slow decision making process

– As mentioned earlier in the report, Preparations Angelopoulos has a very deliberative decision making approach. This approach has resulted in prudent decisions, but it has also resulted in missing opportunities in the industry over the last five years. Preparations Angelopoulos even though has strong showing on digital transformation primary two stages, it has struggled to capitalize the power of digital transformation in marketing efforts and new venture efforts.

Interest costs

– Compare to the competition, Preparations Angelopoulos has borrowed money from the capital market at higher rates. It needs to restructure the interest payment and costs so that it can compete better and improve profitability.

High cash cycle compare to competitors

Preparations Angelopoulos has a high cash cycle compare to other players in the industry. It needs to shorten the cash cycle by 12% to be more competitive in the marketplace, reduce inventory costs, and be more profitable.

Increasing silos among functional specialists

– The organizational structure of Preparations Angelopoulos is dominated by functional specialists. It is not different from other players in the Organizational Development segment. Preparations Angelopoulos needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help Preparations Angelopoulos to focus more on services rather than just following the product oriented approach.

Capital Spending Reduction

– Even during the low interest decade, Preparations Angelopoulos has not been able to do capital spending to the tune of the competition. This has resulted into fewer innovations and company facing stiff competition from both existing competitors and new entrants who are disrupting the industry using digital technology.

Slow to strategic competitive environment developments

– As Gianna Angelopoulos-Daskalaki and the 2004 Athens Olympic Games (A), Portuguese Version HBR case study mentions - Preparations Angelopoulos takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.

Compensation and incentives

– The revenue per employee as mentioned in the HBR case study Gianna Angelopoulos-Daskalaki and the 2004 Athens Olympic Games (A), Portuguese Version, is just above the industry average. Preparations Angelopoulos needs to redesign the compensation structure and incentives to increase the revenue per employees. Some of the steps that it can take are – hiring more specialists on project basis, etc.

Aligning sales with marketing

– It come across in the case study Gianna Angelopoulos-Daskalaki and the 2004 Athens Olympic Games (A), Portuguese Version that the firm needs to have more collaboration between its sales team and marketing team. Sales professionals in the industry have deep experience in developing customer relationships. Marketing department in the case Gianna Angelopoulos-Daskalaki and the 2004 Athens Olympic Games (A), Portuguese Version can leverage the sales team experience to cultivate customer relationships as Preparations Angelopoulos is planning to shift buying processes online.

High dependence on star products

– The top 2 products and services of the firm as mentioned in the Gianna Angelopoulos-Daskalaki and the 2004 Athens Olympic Games (A), Portuguese Version HBR case study still accounts for major business revenue. This dependence on star products in has resulted into insufficient focus on developing new products, even though Preparations Angelopoulos has relatively successful track record of launching new products.

High bargaining power of channel partners

– Because of the regulatory requirements, Christopher Marquis, Doug Guthrie, Yannis Katsarakis suggests that, Preparations Angelopoulos is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the industry.




Opportunities Gianna Angelopoulos-Daskalaki and the 2004 Athens Olympic Games (A), Portuguese Version | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study Gianna Angelopoulos-Daskalaki and the 2004 Athens Olympic Games (A), Portuguese Version are -

Harnessing reconfiguration of the global supply chains

– As the trade war between US and China heats up in the coming years, Preparations Angelopoulos can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, Gianna Angelopoulos-Daskalaki and the 2004 Athens Olympic Games (A), Portuguese Version, to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.

Increase in government spending

– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Preparations Angelopoulos can use these opportunities to build new business models that can help the communities that Preparations Angelopoulos operates in. Secondly it can use opportunities from government spending in Organizational Development sector.

Loyalty marketing

– Preparations Angelopoulos has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.

Building a culture of innovation

– managers at Preparations Angelopoulos can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the Organizational Development segment.

Buying journey improvements

– Preparations Angelopoulos can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. Gianna Angelopoulos-Daskalaki and the 2004 Athens Olympic Games (A), Portuguese Version suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.

Learning at scale

– Online learning technologies has now opened space for Preparations Angelopoulos to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.

Changes in consumer behavior post Covid-19

– Consumer behavior has changed in the Organizational Development industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Preparations Angelopoulos can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Preparations Angelopoulos can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.

Remote work and new talent hiring opportunities

– The widespread usage of remote working technologies during Covid-19 has opened opportunities for Preparations Angelopoulos to expand its talent hiring zone. According to McKinsey Global Institute, 20% of the high end workforce in fields such as finance, information technology, can continously work from remote local post Covid-19. This presents a really great opportunity for Preparations Angelopoulos to hire the very best people irrespective of their geographical location.

Leveraging digital technologies

– Preparations Angelopoulos can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.

Reconfiguring business model

– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help Preparations Angelopoulos to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.

Creating value in data economy

– The success of analytics program of Preparations Angelopoulos has opened avenues for new revenue streams for the organization in the industry. This can help Preparations Angelopoulos to build a more holistic ecosystem as suggested in the Gianna Angelopoulos-Daskalaki and the 2004 Athens Olympic Games (A), Portuguese Version case study. Preparations Angelopoulos can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.

Use of Bitcoin and other crypto currencies for transactions

– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Preparations Angelopoulos in the consumer business. Now Preparations Angelopoulos can target international markets with far fewer capital restrictions requirements than the existing system.

Redefining models of collaboration and team work

– As explained in the weaknesses section, Preparations Angelopoulos is facing challenges because of the dominance of functional experts in the organization. Gianna Angelopoulos-Daskalaki and the 2004 Athens Olympic Games (A), Portuguese Version case study suggests that firm can utilize new technology to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.




Threats Gianna Angelopoulos-Daskalaki and the 2004 Athens Olympic Games (A), Portuguese Version External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study Gianna Angelopoulos-Daskalaki and the 2004 Athens Olympic Games (A), Portuguese Version are -

Backlash against dominant players

– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of Preparations Angelopoulos business can come under increasing regulations regarding data privacy, data security, etc.

Shortening product life cycle

– it is one of the major threat that Preparations Angelopoulos is facing in Organizational Development sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.

Consumer confidence and its impact on Preparations Angelopoulos demand

– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.

High dependence on third party suppliers

– Preparations Angelopoulos high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.

Technology acceleration in Forth Industrial Revolution

– Preparations Angelopoulos has witnessed rapid integration of technology during Covid-19 in the Organizational Development industry. As one of the leading players in the industry, Preparations Angelopoulos needs to keep up with the evolution of technology in the Organizational Development sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.

Regulatory challenges

– Preparations Angelopoulos needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Organizational Development industry regulations.

New competition

– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Preparations Angelopoulos in the Organizational Development sector and impact the bottomline of the organization.

Increasing international competition and downward pressure on margins

– Apart from technology driven competitive advantage dilution, Preparations Angelopoulos can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Gianna Angelopoulos-Daskalaki and the 2004 Athens Olympic Games (A), Portuguese Version .

Barriers of entry lowering

– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents Preparations Angelopoulos with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.

Stagnating economy with rate increase

– Preparations Angelopoulos can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the field.

Trade war between China and United States

– The trade war between two of the biggest economies can hugely impact the opportunities for Preparations Angelopoulos in the Organizational Development industry. The Organizational Development industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.

Aging population

– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.

Learning curve for new practices

– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Gianna Angelopoulos-Daskalaki and the 2004 Athens Olympic Games (A), Portuguese Version, Preparations Angelopoulos may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Organizational Development .




Weighted SWOT Analysis of Gianna Angelopoulos-Daskalaki and the 2004 Athens Olympic Games (A), Portuguese Version Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Gianna Angelopoulos-Daskalaki and the 2004 Athens Olympic Games (A), Portuguese Version needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study Gianna Angelopoulos-Daskalaki and the 2004 Athens Olympic Games (A), Portuguese Version is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study Gianna Angelopoulos-Daskalaki and the 2004 Athens Olympic Games (A), Portuguese Version is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of Gianna Angelopoulos-Daskalaki and the 2004 Athens Olympic Games (A), Portuguese Version is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Preparations Angelopoulos needs to make to build a sustainable competitive advantage.



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