Cancer Health Alliance of Metropolitan Chicago: Working Together to Achieve Mutual Goals SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
Organizational Development
Strategy / MBA Resources
Case Study SWOT Analysis Solution
Case Study Description of Cancer Health Alliance of Metropolitan Chicago: Working Together to Achieve Mutual Goals
Describes how four independent, community-based nonmedical centers that offered professional services and programs to cancer patients on a voluntary non-fee basis in the 1990s came together to form the Cancer Health Alliance in 2003-2004 as a separate nonprofit to help achieve more of their mission and be more sustainable.
Swot Analysis of "Cancer Health Alliance of Metropolitan Chicago: Working Together to Achieve Mutual Goals" written by Don Haider includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Cancer Nonmedical facing as an external strategic factors. Some of the topics covered in Cancer Health Alliance of Metropolitan Chicago: Working Together to Achieve Mutual Goals case study are - Strategic Management Strategies, Joint ventures, Organizational culture and Organizational Development.
Some of the macro environment factors that can be used to understand the Cancer Health Alliance of Metropolitan Chicago: Working Together to Achieve Mutual Goals casestudy better are - – technology disruption, increasing inequality as vast percentage of new income is going to the top 1%, digital marketing is dominated by two big players Facebook and Google, there is increasing trade war between United States & China, customer relationship management is fast transforming because of increasing concerns over data privacy, talent flight as more people leaving formal jobs, cloud computing is disrupting traditional business models,
banking and financial system is disrupted by Bitcoin and other crypto currencies, challanges to central banks by blockchain based private currencies, etc
Introduction to SWOT Analysis of Cancer Health Alliance of Metropolitan Chicago: Working Together to Achieve Mutual Goals
SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Cancer Health Alliance of Metropolitan Chicago: Working Together to Achieve Mutual Goals case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Cancer Nonmedical, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Cancer Nonmedical operates in.
According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.
SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix
SWOT analysis of Cancer Health Alliance of Metropolitan Chicago: Working Together to Achieve Mutual Goals can be done for the following purposes –
1. Strategic planning using facts provided in Cancer Health Alliance of Metropolitan Chicago: Working Together to Achieve Mutual Goals case study
2. Improving business portfolio management of Cancer Nonmedical
3. Assessing feasibility of the new initiative in Organizational Development field.
4. Making a Organizational Development topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Cancer Nonmedical
Strengths Cancer Health Alliance of Metropolitan Chicago: Working Together to Achieve Mutual Goals | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The strengths of Cancer Nonmedical in Cancer Health Alliance of Metropolitan Chicago: Working Together to Achieve Mutual Goals Harvard Business Review case study are -
Digital Transformation in Organizational Development segment
- digital transformation varies from industry to industry. For Cancer Nonmedical digital transformation journey comprises differing goals based on market maturity, customer technology acceptance, and organizational culture. Cancer Nonmedical has successfully integrated the four key components of digital transformation – digital integration in processes, digital integration in marketing and customer relationship management, digital integration into the value chain, and using technology to explore new products and market opportunities.
High switching costs
– The high switching costs that Cancer Nonmedical has built up over years in its products and services combo offer has resulted in high retention of customers, lower marketing costs, and greater ability of the firm to focus on its customers.
Strong track record of project management
– Cancer Nonmedical is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.
Training and development
– Cancer Nonmedical has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in Cancer Health Alliance of Metropolitan Chicago: Working Together to Achieve Mutual Goals Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.
Cross disciplinary teams
– Horizontal connected teams at the Cancer Nonmedical are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.
Successful track record of launching new products
– Cancer Nonmedical has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Cancer Nonmedical has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.
Analytics focus
– Cancer Nonmedical is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by Don Haider can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.
Sustainable margins compare to other players in Organizational Development industry
– Cancer Health Alliance of Metropolitan Chicago: Working Together to Achieve Mutual Goals firm has clearly differentiated products in the market place. This has enabled Cancer Nonmedical to fetch slight price premium compare to the competitors in the Organizational Development industry. The sustainable margins have also helped Cancer Nonmedical to invest into research and development (R&D) and innovation.
Low bargaining power of suppliers
– Suppliers of Cancer Nonmedical in the sector have low bargaining power. Cancer Health Alliance of Metropolitan Chicago: Working Together to Achieve Mutual Goals has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Cancer Nonmedical to manage not only supply disruptions but also source products at highly competitive prices.
Highly skilled collaborators
– Cancer Nonmedical has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in Cancer Health Alliance of Metropolitan Chicago: Working Together to Achieve Mutual Goals HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.
Innovation driven organization
– Cancer Nonmedical is one of the most innovative firm in sector. Manager in Cancer Health Alliance of Metropolitan Chicago: Working Together to Achieve Mutual Goals Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.
Superior customer experience
– The customer experience strategy of Cancer Nonmedical in the segment is based on four key concepts – personalization, simplification of complex needs, prompt response, and continuous engagement.
Weaknesses Cancer Health Alliance of Metropolitan Chicago: Working Together to Achieve Mutual Goals | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The weaknesses of Cancer Health Alliance of Metropolitan Chicago: Working Together to Achieve Mutual Goals are -
Increasing silos among functional specialists
– The organizational structure of Cancer Nonmedical is dominated by functional specialists. It is not different from other players in the Organizational Development segment. Cancer Nonmedical needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help Cancer Nonmedical to focus more on services rather than just following the product oriented approach.
Capital Spending Reduction
– Even during the low interest decade, Cancer Nonmedical has not been able to do capital spending to the tune of the competition. This has resulted into fewer innovations and company facing stiff competition from both existing competitors and new entrants who are disrupting the industry using digital technology.
Need for greater diversity
– Cancer Nonmedical has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.
Products dominated business model
– Even though Cancer Nonmedical has some of the most successful products in the industry, this business model has made each new product launch extremely critical for continuous financial growth of the organization. firm in the HBR case study - Cancer Health Alliance of Metropolitan Chicago: Working Together to Achieve Mutual Goals should strive to include more intangible value offerings along with its core products and services.
High bargaining power of channel partners
– Because of the regulatory requirements, Don Haider suggests that, Cancer Nonmedical is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the industry.
Workers concerns about automation
– As automation is fast increasing in the segment, Cancer Nonmedical needs to come up with a strategy to reduce the workers concern regarding automation. Without a clear strategy, it could lead to disruption and uncertainty within the organization.
High dependence on existing supply chain
– The disruption in the global supply chains because of the Covid-19 pandemic and blockage of the Suez Canal illustrated the fragile nature of Cancer Nonmedical supply chain. Even after few cautionary changes mentioned in the HBR case study - Cancer Health Alliance of Metropolitan Chicago: Working Together to Achieve Mutual Goals, it is still heavily dependent upon the existing supply chain. The existing supply chain though brings in cost efficiencies but it has left Cancer Nonmedical vulnerable to further global disruptions in South East Asia.
Aligning sales with marketing
– It come across in the case study Cancer Health Alliance of Metropolitan Chicago: Working Together to Achieve Mutual Goals that the firm needs to have more collaboration between its sales team and marketing team. Sales professionals in the industry have deep experience in developing customer relationships. Marketing department in the case Cancer Health Alliance of Metropolitan Chicago: Working Together to Achieve Mutual Goals can leverage the sales team experience to cultivate customer relationships as Cancer Nonmedical is planning to shift buying processes online.
Lack of clear differentiation of Cancer Nonmedical products
– To increase the profitability and margins on the products, Cancer Nonmedical needs to provide more differentiated products than what it is currently offering in the marketplace.
High operating costs
– Compare to the competitors, firm in the HBR case study Cancer Health Alliance of Metropolitan Chicago: Working Together to Achieve Mutual Goals has high operating costs in the. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract Cancer Nonmedical 's lucrative customers.
Slow decision making process
– As mentioned earlier in the report, Cancer Nonmedical has a very deliberative decision making approach. This approach has resulted in prudent decisions, but it has also resulted in missing opportunities in the industry over the last five years. Cancer Nonmedical even though has strong showing on digital transformation primary two stages, it has struggled to capitalize the power of digital transformation in marketing efforts and new venture efforts.
Opportunities Cancer Health Alliance of Metropolitan Chicago: Working Together to Achieve Mutual Goals | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The opportunities highlighted in the Harvard Business Review case study Cancer Health Alliance of Metropolitan Chicago: Working Together to Achieve Mutual Goals are -
Buying journey improvements
– Cancer Nonmedical can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. Cancer Health Alliance of Metropolitan Chicago: Working Together to Achieve Mutual Goals suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.
Creating value in data economy
– The success of analytics program of Cancer Nonmedical has opened avenues for new revenue streams for the organization in the industry. This can help Cancer Nonmedical to build a more holistic ecosystem as suggested in the Cancer Health Alliance of Metropolitan Chicago: Working Together to Achieve Mutual Goals case study. Cancer Nonmedical can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.
Use of Bitcoin and other crypto currencies for transactions
– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Cancer Nonmedical in the consumer business. Now Cancer Nonmedical can target international markets with far fewer capital restrictions requirements than the existing system.
Leveraging digital technologies
– Cancer Nonmedical can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.
Manufacturing automation
– Cancer Nonmedical can use the latest technology developments to improve its manufacturing and designing process in Organizational Development segment. It can use CAD and 3D printing to build a quick prototype and pilot testing products. It can leverage automation using machine learning and artificial intelligence to do faster production at lowers costs, and it can leverage the growth in satellite and tracking technologies to improve inventory management, transportation, and shipping.
Harnessing reconfiguration of the global supply chains
– As the trade war between US and China heats up in the coming years, Cancer Nonmedical can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, Cancer Health Alliance of Metropolitan Chicago: Working Together to Achieve Mutual Goals, to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.
Learning at scale
– Online learning technologies has now opened space for Cancer Nonmedical to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.
Increase in government spending
– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Cancer Nonmedical can use these opportunities to build new business models that can help the communities that Cancer Nonmedical operates in. Secondly it can use opportunities from government spending in Organizational Development sector.
Finding new ways to collaborate
– Covid-19 has not only transformed business models of companies in Organizational Development industry, but it has also influenced the consumer preferences. Cancer Nonmedical can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.
Low interest rates
– Even though inflation is raising its head in most developed economies, Cancer Nonmedical can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.
Identify volunteer opportunities
– Covid-19 has impacted working population in two ways – it has led to people soul searching about their professional choices, resulting in mass resignation. Secondly it has encouraged people to do things that they are passionate about. This has opened opportunities for businesses to build volunteer oriented socially driven projects. Cancer Nonmedical can explore opportunities that can attract volunteers and are consistent with its mission and vision.
Developing new processes and practices
– Cancer Nonmedical can develop new processes and procedures in Organizational Development industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.
Reforming the budgeting process
- By establishing new metrics that will be used to evaluate both existing and potential projects Cancer Nonmedical can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.
Threats Cancer Health Alliance of Metropolitan Chicago: Working Together to Achieve Mutual Goals External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The threats mentioned in the HBR case study Cancer Health Alliance of Metropolitan Chicago: Working Together to Achieve Mutual Goals are -
Consumer confidence and its impact on Cancer Nonmedical demand
– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.
Aging population
– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.
New competition
– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Cancer Nonmedical in the Organizational Development sector and impact the bottomline of the organization.
Trade war between China and United States
– The trade war between two of the biggest economies can hugely impact the opportunities for Cancer Nonmedical in the Organizational Development industry. The Organizational Development industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.
Increasing international competition and downward pressure on margins
– Apart from technology driven competitive advantage dilution, Cancer Nonmedical can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Cancer Health Alliance of Metropolitan Chicago: Working Together to Achieve Mutual Goals .
Shortening product life cycle
– it is one of the major threat that Cancer Nonmedical is facing in Organizational Development sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.
Barriers of entry lowering
– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents Cancer Nonmedical with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.
Increasing wage structure of Cancer Nonmedical
– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Cancer Nonmedical.
Backlash against dominant players
– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of Cancer Nonmedical business can come under increasing regulations regarding data privacy, data security, etc.
High dependence on third party suppliers
– Cancer Nonmedical high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.
Learning curve for new practices
– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Cancer Health Alliance of Metropolitan Chicago: Working Together to Achieve Mutual Goals, Cancer Nonmedical may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Organizational Development .
Environmental challenges
– Cancer Nonmedical needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. Cancer Nonmedical can take advantage of this fund but it will also bring new competitors in the Organizational Development industry.
Capital market disruption
– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Cancer Nonmedical.
Weighted SWOT Analysis of Cancer Health Alliance of Metropolitan Chicago: Working Together to Achieve Mutual Goals Template, Example
Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Cancer Health Alliance of Metropolitan Chicago: Working Together to Achieve Mutual Goals needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants.
We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –
First stage for doing weighted SWOT analysis of the case study Cancer Health Alliance of Metropolitan Chicago: Working Together to Achieve Mutual Goals is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.
Second stage for conducting weighted SWOT analysis of the Harvard case study Cancer Health Alliance of Metropolitan Chicago: Working Together to Achieve Mutual Goals is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.
Third stage of constructing weighted SWOT analysis of Cancer Health Alliance of Metropolitan Chicago: Working Together to Achieve Mutual Goals is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Cancer Nonmedical needs to make to build a sustainable competitive advantage.
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