Managing National Intelligence (A): Before 9/11 SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
Organizational Development
Strategy / MBA Resources
Case Study SWOT Analysis Solution
Case Study Description of Managing National Intelligence (A): Before 9/11
Examines the management of national intelligence prior to the terrorist attacks of September 11, 2001. Describes the actions taken by a variety of government agencies, including the FBI, the CIA, the FAA, and the Department of Defense, to detect and deter such attacks.
Authors :: Constance E. Bagley, Jan W. Rivkin, Michael A. Roberto, Erika M. Ferlins
Swot Analysis of "Managing National Intelligence (A): Before 9/11" written by Constance E. Bagley, Jan W. Rivkin, Michael A. Roberto, Erika M. Ferlins includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Attacks Intelligence facing as an external strategic factors. Some of the topics covered in Managing National Intelligence (A): Before 9/11 case study are - Strategic Management Strategies, Government, Organizational structure, Pricing, Strategy and Organizational Development.
Some of the macro environment factors that can be used to understand the Managing National Intelligence (A): Before 9/11 casestudy better are - – talent flight as more people leaving formal jobs, challanges to central banks by blockchain based private currencies, increasing inequality as vast percentage of new income is going to the top 1%, customer relationship management is fast transforming because of increasing concerns over data privacy, increasing transportation and logistics costs, increasing commodity prices, banking and financial system is disrupted by Bitcoin and other crypto currencies,
increasing household debt because of falling income levels, technology disruption, etc
Introduction to SWOT Analysis of Managing National Intelligence (A): Before 9/11
SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Managing National Intelligence (A): Before 9/11 case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Attacks Intelligence, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Attacks Intelligence operates in.
According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.
SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix
SWOT analysis of Managing National Intelligence (A): Before 9/11 can be done for the following purposes –
1. Strategic planning using facts provided in Managing National Intelligence (A): Before 9/11 case study
2. Improving business portfolio management of Attacks Intelligence
3. Assessing feasibility of the new initiative in Organizational Development field.
4. Making a Organizational Development topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Attacks Intelligence
Strengths Managing National Intelligence (A): Before 9/11 | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The strengths of Attacks Intelligence in Managing National Intelligence (A): Before 9/11 Harvard Business Review case study are -
Sustainable margins compare to other players in Organizational Development industry
– Managing National Intelligence (A): Before 9/11 firm has clearly differentiated products in the market place. This has enabled Attacks Intelligence to fetch slight price premium compare to the competitors in the Organizational Development industry. The sustainable margins have also helped Attacks Intelligence to invest into research and development (R&D) and innovation.
Training and development
– Attacks Intelligence has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in Managing National Intelligence (A): Before 9/11 Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.
Digital Transformation in Organizational Development segment
- digital transformation varies from industry to industry. For Attacks Intelligence digital transformation journey comprises differing goals based on market maturity, customer technology acceptance, and organizational culture. Attacks Intelligence has successfully integrated the four key components of digital transformation – digital integration in processes, digital integration in marketing and customer relationship management, digital integration into the value chain, and using technology to explore new products and market opportunities.
Analytics focus
– Attacks Intelligence is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by Constance E. Bagley, Jan W. Rivkin, Michael A. Roberto, Erika M. Ferlins can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.
Learning organization
- Attacks Intelligence is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at Attacks Intelligence is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in Managing National Intelligence (A): Before 9/11 Harvard Business Review case study emphasize – knowledge, initiative, and innovation.
Effective Research and Development (R&D)
– Attacks Intelligence has innovation driven culture where significant part of the revenues are spent on the research and development activities. This has resulted in, as mentioned in case study Managing National Intelligence (A): Before 9/11 - staying ahead in the industry in terms of – new product launches, superior customer experience, highly competitive pricing strategies, and great returns to the shareholders.
Cross disciplinary teams
– Horizontal connected teams at the Attacks Intelligence are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.
Organizational Resilience of Attacks Intelligence
– The covid-19 pandemic has put organizational resilience at the centre of everthing that Attacks Intelligence does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.
Low bargaining power of suppliers
– Suppliers of Attacks Intelligence in the sector have low bargaining power. Managing National Intelligence (A): Before 9/11 has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Attacks Intelligence to manage not only supply disruptions but also source products at highly competitive prices.
Innovation driven organization
– Attacks Intelligence is one of the most innovative firm in sector. Manager in Managing National Intelligence (A): Before 9/11 Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.
High switching costs
– The high switching costs that Attacks Intelligence has built up over years in its products and services combo offer has resulted in high retention of customers, lower marketing costs, and greater ability of the firm to focus on its customers.
Highly skilled collaborators
– Attacks Intelligence has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in Managing National Intelligence (A): Before 9/11 HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.
Weaknesses Managing National Intelligence (A): Before 9/11 | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The weaknesses of Managing National Intelligence (A): Before 9/11 are -
Capital Spending Reduction
– Even during the low interest decade, Attacks Intelligence has not been able to do capital spending to the tune of the competition. This has resulted into fewer innovations and company facing stiff competition from both existing competitors and new entrants who are disrupting the industry using digital technology.
High operating costs
– Compare to the competitors, firm in the HBR case study Managing National Intelligence (A): Before 9/11 has high operating costs in the. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract Attacks Intelligence 's lucrative customers.
High cash cycle compare to competitors
Attacks Intelligence has a high cash cycle compare to other players in the industry. It needs to shorten the cash cycle by 12% to be more competitive in the marketplace, reduce inventory costs, and be more profitable.
Slow to harness new channels of communication
– Even though competitors are using new communication channels such as Instagram, Tiktok, and Snap, Attacks Intelligence is slow explore the new channels of communication. These new channels of communication mentioned in marketing section of case study Managing National Intelligence (A): Before 9/11 can help to provide better information regarding products and services. It can also build an online community to further reach out to potential customers.
Skills based hiring
– The stress on hiring functional specialists at Attacks Intelligence has created an environment where the organization is dominated by functional specialists rather than management generalist. This has resulted into product oriented approach rather than marketing oriented approach or consumers oriented approach.
High dependence on existing supply chain
– The disruption in the global supply chains because of the Covid-19 pandemic and blockage of the Suez Canal illustrated the fragile nature of Attacks Intelligence supply chain. Even after few cautionary changes mentioned in the HBR case study - Managing National Intelligence (A): Before 9/11, it is still heavily dependent upon the existing supply chain. The existing supply chain though brings in cost efficiencies but it has left Attacks Intelligence vulnerable to further global disruptions in South East Asia.
Compensation and incentives
– The revenue per employee as mentioned in the HBR case study Managing National Intelligence (A): Before 9/11, is just above the industry average. Attacks Intelligence needs to redesign the compensation structure and incentives to increase the revenue per employees. Some of the steps that it can take are – hiring more specialists on project basis, etc.
Ability to respond to the competition
– As the decision making is very deliberative, highlighted in the case study Managing National Intelligence (A): Before 9/11, in the dynamic environment Attacks Intelligence has struggled to respond to the nimble upstart competition. Attacks Intelligence has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.
Lack of clear differentiation of Attacks Intelligence products
– To increase the profitability and margins on the products, Attacks Intelligence needs to provide more differentiated products than what it is currently offering in the marketplace.
Slow to strategic competitive environment developments
– As Managing National Intelligence (A): Before 9/11 HBR case study mentions - Attacks Intelligence takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.
Slow decision making process
– As mentioned earlier in the report, Attacks Intelligence has a very deliberative decision making approach. This approach has resulted in prudent decisions, but it has also resulted in missing opportunities in the industry over the last five years. Attacks Intelligence even though has strong showing on digital transformation primary two stages, it has struggled to capitalize the power of digital transformation in marketing efforts and new venture efforts.
Opportunities Managing National Intelligence (A): Before 9/11 | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The opportunities highlighted in the Harvard Business Review case study Managing National Intelligence (A): Before 9/11 are -
Use of Bitcoin and other crypto currencies for transactions
– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Attacks Intelligence in the consumer business. Now Attacks Intelligence can target international markets with far fewer capital restrictions requirements than the existing system.
Developing new processes and practices
– Attacks Intelligence can develop new processes and procedures in Organizational Development industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.
Better consumer reach
– The expansion of the 5G network will help Attacks Intelligence to increase its market reach. Attacks Intelligence will be able to reach out to new customers. Secondly 5G will also provide technology framework to build new tools and products that can help more immersive consumer experience and faster consumer journey.
Loyalty marketing
– Attacks Intelligence has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.
Buying journey improvements
– Attacks Intelligence can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. Managing National Intelligence (A): Before 9/11 suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.
Leveraging digital technologies
– Attacks Intelligence can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.
Reforming the budgeting process
- By establishing new metrics that will be used to evaluate both existing and potential projects Attacks Intelligence can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.
Redefining models of collaboration and team work
– As explained in the weaknesses section, Attacks Intelligence is facing challenges because of the dominance of functional experts in the organization. Managing National Intelligence (A): Before 9/11 case study suggests that firm can utilize new technology to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.
Building a culture of innovation
– managers at Attacks Intelligence can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the Organizational Development segment.
Using analytics as competitive advantage
– Attacks Intelligence has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in the sector. This continuous investment in analytics has enabled, as illustrated in the Harvard case study Managing National Intelligence (A): Before 9/11 - to build a competitive advantage using analytics. The analytics driven competitive advantage can help Attacks Intelligence to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.
Manufacturing automation
– Attacks Intelligence can use the latest technology developments to improve its manufacturing and designing process in Organizational Development segment. It can use CAD and 3D printing to build a quick prototype and pilot testing products. It can leverage automation using machine learning and artificial intelligence to do faster production at lowers costs, and it can leverage the growth in satellite and tracking technologies to improve inventory management, transportation, and shipping.
Finding new ways to collaborate
– Covid-19 has not only transformed business models of companies in Organizational Development industry, but it has also influenced the consumer preferences. Attacks Intelligence can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.
Creating value in data economy
– The success of analytics program of Attacks Intelligence has opened avenues for new revenue streams for the organization in the industry. This can help Attacks Intelligence to build a more holistic ecosystem as suggested in the Managing National Intelligence (A): Before 9/11 case study. Attacks Intelligence can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.
Threats Managing National Intelligence (A): Before 9/11 External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The threats mentioned in the HBR case study Managing National Intelligence (A): Before 9/11 are -
Technology acceleration in Forth Industrial Revolution
– Attacks Intelligence has witnessed rapid integration of technology during Covid-19 in the Organizational Development industry. As one of the leading players in the industry, Attacks Intelligence needs to keep up with the evolution of technology in the Organizational Development sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.
Trade war between China and United States
– The trade war between two of the biggest economies can hugely impact the opportunities for Attacks Intelligence in the Organizational Development industry. The Organizational Development industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.
High level of anxiety and lack of motivation
– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Attacks Intelligence needs to understand the core reasons impacting the Organizational Development industry. This will help it in building a better workplace.
Increasing international competition and downward pressure on margins
– Apart from technology driven competitive advantage dilution, Attacks Intelligence can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Managing National Intelligence (A): Before 9/11 .
Consumer confidence and its impact on Attacks Intelligence demand
– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.
Easy access to finance
– Easy access to finance in Organizational Development field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Attacks Intelligence can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.
Technology disruption because of hacks, piracy etc
– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.
Shortening product life cycle
– it is one of the major threat that Attacks Intelligence is facing in Organizational Development sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.
Barriers of entry lowering
– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents Attacks Intelligence with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.
Environmental challenges
– Attacks Intelligence needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. Attacks Intelligence can take advantage of this fund but it will also bring new competitors in the Organizational Development industry.
Capital market disruption
– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Attacks Intelligence.
High dependence on third party suppliers
– Attacks Intelligence high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.
Increasing wage structure of Attacks Intelligence
– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Attacks Intelligence.
Weighted SWOT Analysis of Managing National Intelligence (A): Before 9/11 Template, Example
Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Managing National Intelligence (A): Before 9/11 needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants.
We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –
First stage for doing weighted SWOT analysis of the case study Managing National Intelligence (A): Before 9/11 is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.
Second stage for conducting weighted SWOT analysis of the Harvard case study Managing National Intelligence (A): Before 9/11 is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.
Third stage of constructing weighted SWOT analysis of Managing National Intelligence (A): Before 9/11 is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Attacks Intelligence needs to make to build a sustainable competitive advantage.
