Londolozi: Towards a Sustainable Business Model and Ecological Integrity in Southern Africa SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
Organizational Development
Strategy / MBA Resources
Case Study SWOT Analysis Solution
Case Study Description of Londolozi: Towards a Sustainable Business Model and Ecological Integrity in Southern Africa
To maximize their effectiveness, color cases should be printed in color.The Londolozi game viewing reserve in South Africa became a defining icon of ecotourism during the 1990s and early 2000s--that is, a tourist business promoting ecological land management and, at the same time, local economic development. The reserve was in a region in the northeastern part of the country, not far from Mozambique, that sorely called out for progress in both these dimensions. The Sabi Sand Game reserve (within which Londolozi was located) was initially created by the government to provide hunters with an area in which to hunt wildlife. The government retained a portion of the reserve as the Kruger National Park, which allowed visitors to view wildlife, but banned hunting, in an effort to boost wildlife populations. The KNP was initially fenced off from the Sabi Sands Game reserve to prevent hunters from moving into the wildlife reserve. The fence, however, also prevented traditional east-west migration of animals across the region. Through the 1980s and 1990s, the farms within the Sabi Sand Game reserve converted their functions from hunting to wildlife viewing, and the fence was taken down. The new challenge for the farms while transforming into wildlife viewing became land management and local economic development.
Swot Analysis of "Londolozi: Towards a Sustainable Business Model and Ecological Integrity in Southern Africa" written by Rawi Abdelal, Thomas Koelble includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Wildlife Reserve facing as an external strategic factors. Some of the topics covered in Londolozi: Towards a Sustainable Business Model and Ecological Integrity in Southern Africa case study are - Strategic Management Strategies, Operations management, Policy, Strategy, Sustainability and Organizational Development.
Some of the macro environment factors that can be used to understand the Londolozi: Towards a Sustainable Business Model and Ecological Integrity in Southern Africa casestudy better are - – increasing inequality as vast percentage of new income is going to the top 1%, increasing government debt because of Covid-19 spendings, competitive advantages are harder to sustain because of technology dispersion, customer relationship management is fast transforming because of increasing concerns over data privacy, banking and financial system is disrupted by Bitcoin and other crypto currencies, there is increasing trade war between United States & China, challanges to central banks by blockchain based private currencies,
increasing transportation and logistics costs, geopolitical disruptions, etc
Introduction to SWOT Analysis of Londolozi: Towards a Sustainable Business Model and Ecological Integrity in Southern Africa
SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Londolozi: Towards a Sustainable Business Model and Ecological Integrity in Southern Africa case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Wildlife Reserve, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Wildlife Reserve operates in.
According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.
SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix
SWOT analysis of Londolozi: Towards a Sustainable Business Model and Ecological Integrity in Southern Africa can be done for the following purposes –
1. Strategic planning using facts provided in Londolozi: Towards a Sustainable Business Model and Ecological Integrity in Southern Africa case study
2. Improving business portfolio management of Wildlife Reserve
3. Assessing feasibility of the new initiative in Organizational Development field.
4. Making a Organizational Development topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Wildlife Reserve
Strengths Londolozi: Towards a Sustainable Business Model and Ecological Integrity in Southern Africa | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The strengths of Wildlife Reserve in Londolozi: Towards a Sustainable Business Model and Ecological Integrity in Southern Africa Harvard Business Review case study are -
Sustainable margins compare to other players in Organizational Development industry
– Londolozi: Towards a Sustainable Business Model and Ecological Integrity in Southern Africa firm has clearly differentiated products in the market place. This has enabled Wildlife Reserve to fetch slight price premium compare to the competitors in the Organizational Development industry. The sustainable margins have also helped Wildlife Reserve to invest into research and development (R&D) and innovation.
Innovation driven organization
– Wildlife Reserve is one of the most innovative firm in sector. Manager in Londolozi: Towards a Sustainable Business Model and Ecological Integrity in Southern Africa Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.
Cross disciplinary teams
– Horizontal connected teams at the Wildlife Reserve are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.
High brand equity
– Wildlife Reserve has strong brand awareness and brand recognition among both - the exiting customers and potential new customers. Strong brand equity has enabled Wildlife Reserve to keep acquiring new customers and building profitable relationship with both the new and loyal customers.
Diverse revenue streams
– Wildlife Reserve is present in almost all the verticals within the industry. This has provided firm in Londolozi: Towards a Sustainable Business Model and Ecological Integrity in Southern Africa case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.
Low bargaining power of suppliers
– Suppliers of Wildlife Reserve in the sector have low bargaining power. Londolozi: Towards a Sustainable Business Model and Ecological Integrity in Southern Africa has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Wildlife Reserve to manage not only supply disruptions but also source products at highly competitive prices.
Operational resilience
– The operational resilience strategy in the Londolozi: Towards a Sustainable Business Model and Ecological Integrity in Southern Africa Harvard Business Review case study comprises – understanding the underlying the factors in the industry, building diversified operations across different geographies so that disruption in one part of the world doesn’t impact the overall performance of the firm, and integrating the various business operations and processes through its digital transformation drive.
Digital Transformation in Organizational Development segment
- digital transformation varies from industry to industry. For Wildlife Reserve digital transformation journey comprises differing goals based on market maturity, customer technology acceptance, and organizational culture. Wildlife Reserve has successfully integrated the four key components of digital transformation – digital integration in processes, digital integration in marketing and customer relationship management, digital integration into the value chain, and using technology to explore new products and market opportunities.
Learning organization
- Wildlife Reserve is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at Wildlife Reserve is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in Londolozi: Towards a Sustainable Business Model and Ecological Integrity in Southern Africa Harvard Business Review case study emphasize – knowledge, initiative, and innovation.
Analytics focus
– Wildlife Reserve is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by Rawi Abdelal, Thomas Koelble can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.
Superior customer experience
– The customer experience strategy of Wildlife Reserve in the segment is based on four key concepts – personalization, simplification of complex needs, prompt response, and continuous engagement.
Training and development
– Wildlife Reserve has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in Londolozi: Towards a Sustainable Business Model and Ecological Integrity in Southern Africa Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.
Weaknesses Londolozi: Towards a Sustainable Business Model and Ecological Integrity in Southern Africa | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The weaknesses of Londolozi: Towards a Sustainable Business Model and Ecological Integrity in Southern Africa are -
Skills based hiring
– The stress on hiring functional specialists at Wildlife Reserve has created an environment where the organization is dominated by functional specialists rather than management generalist. This has resulted into product oriented approach rather than marketing oriented approach or consumers oriented approach.
Slow decision making process
– As mentioned earlier in the report, Wildlife Reserve has a very deliberative decision making approach. This approach has resulted in prudent decisions, but it has also resulted in missing opportunities in the industry over the last five years. Wildlife Reserve even though has strong showing on digital transformation primary two stages, it has struggled to capitalize the power of digital transformation in marketing efforts and new venture efforts.
Slow to harness new channels of communication
– Even though competitors are using new communication channels such as Instagram, Tiktok, and Snap, Wildlife Reserve is slow explore the new channels of communication. These new channels of communication mentioned in marketing section of case study Londolozi: Towards a Sustainable Business Model and Ecological Integrity in Southern Africa can help to provide better information regarding products and services. It can also build an online community to further reach out to potential customers.
Low market penetration in new markets
– Outside its home market of Wildlife Reserve, firm in the HBR case study Londolozi: Towards a Sustainable Business Model and Ecological Integrity in Southern Africa needs to spend more promotional, marketing, and advertising efforts to penetrate international markets.
Aligning sales with marketing
– It come across in the case study Londolozi: Towards a Sustainable Business Model and Ecological Integrity in Southern Africa that the firm needs to have more collaboration between its sales team and marketing team. Sales professionals in the industry have deep experience in developing customer relationships. Marketing department in the case Londolozi: Towards a Sustainable Business Model and Ecological Integrity in Southern Africa can leverage the sales team experience to cultivate customer relationships as Wildlife Reserve is planning to shift buying processes online.
Ability to respond to the competition
– As the decision making is very deliberative, highlighted in the case study Londolozi: Towards a Sustainable Business Model and Ecological Integrity in Southern Africa, in the dynamic environment Wildlife Reserve has struggled to respond to the nimble upstart competition. Wildlife Reserve has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.
Increasing silos among functional specialists
– The organizational structure of Wildlife Reserve is dominated by functional specialists. It is not different from other players in the Organizational Development segment. Wildlife Reserve needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help Wildlife Reserve to focus more on services rather than just following the product oriented approach.
High bargaining power of channel partners
– Because of the regulatory requirements, Rawi Abdelal, Thomas Koelble suggests that, Wildlife Reserve is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the industry.
Capital Spending Reduction
– Even during the low interest decade, Wildlife Reserve has not been able to do capital spending to the tune of the competition. This has resulted into fewer innovations and company facing stiff competition from both existing competitors and new entrants who are disrupting the industry using digital technology.
Interest costs
– Compare to the competition, Wildlife Reserve has borrowed money from the capital market at higher rates. It needs to restructure the interest payment and costs so that it can compete better and improve profitability.
Need for greater diversity
– Wildlife Reserve has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.
Opportunities Londolozi: Towards a Sustainable Business Model and Ecological Integrity in Southern Africa | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The opportunities highlighted in the Harvard Business Review case study Londolozi: Towards a Sustainable Business Model and Ecological Integrity in Southern Africa are -
Loyalty marketing
– Wildlife Reserve has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.
Reforming the budgeting process
- By establishing new metrics that will be used to evaluate both existing and potential projects Wildlife Reserve can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.
Developing new processes and practices
– Wildlife Reserve can develop new processes and procedures in Organizational Development industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.
Redefining models of collaboration and team work
– As explained in the weaknesses section, Wildlife Reserve is facing challenges because of the dominance of functional experts in the organization. Londolozi: Towards a Sustainable Business Model and Ecological Integrity in Southern Africa case study suggests that firm can utilize new technology to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.
Finding new ways to collaborate
– Covid-19 has not only transformed business models of companies in Organizational Development industry, but it has also influenced the consumer preferences. Wildlife Reserve can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.
Learning at scale
– Online learning technologies has now opened space for Wildlife Reserve to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.
Remote work and new talent hiring opportunities
– The widespread usage of remote working technologies during Covid-19 has opened opportunities for Wildlife Reserve to expand its talent hiring zone. According to McKinsey Global Institute, 20% of the high end workforce in fields such as finance, information technology, can continously work from remote local post Covid-19. This presents a really great opportunity for Wildlife Reserve to hire the very best people irrespective of their geographical location.
Harnessing reconfiguration of the global supply chains
– As the trade war between US and China heats up in the coming years, Wildlife Reserve can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, Londolozi: Towards a Sustainable Business Model and Ecological Integrity in Southern Africa, to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.
Reconfiguring business model
– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help Wildlife Reserve to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.
Using analytics as competitive advantage
– Wildlife Reserve has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in the sector. This continuous investment in analytics has enabled, as illustrated in the Harvard case study Londolozi: Towards a Sustainable Business Model and Ecological Integrity in Southern Africa - to build a competitive advantage using analytics. The analytics driven competitive advantage can help Wildlife Reserve to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.
Use of Bitcoin and other crypto currencies for transactions
– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Wildlife Reserve in the consumer business. Now Wildlife Reserve can target international markets with far fewer capital restrictions requirements than the existing system.
Identify volunteer opportunities
– Covid-19 has impacted working population in two ways – it has led to people soul searching about their professional choices, resulting in mass resignation. Secondly it has encouraged people to do things that they are passionate about. This has opened opportunities for businesses to build volunteer oriented socially driven projects. Wildlife Reserve can explore opportunities that can attract volunteers and are consistent with its mission and vision.
Better consumer reach
– The expansion of the 5G network will help Wildlife Reserve to increase its market reach. Wildlife Reserve will be able to reach out to new customers. Secondly 5G will also provide technology framework to build new tools and products that can help more immersive consumer experience and faster consumer journey.
Threats Londolozi: Towards a Sustainable Business Model and Ecological Integrity in Southern Africa External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The threats mentioned in the HBR case study Londolozi: Towards a Sustainable Business Model and Ecological Integrity in Southern Africa are -
Learning curve for new practices
– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Londolozi: Towards a Sustainable Business Model and Ecological Integrity in Southern Africa, Wildlife Reserve may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Organizational Development .
Trade war between China and United States
– The trade war between two of the biggest economies can hugely impact the opportunities for Wildlife Reserve in the Organizational Development industry. The Organizational Development industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.
Technology acceleration in Forth Industrial Revolution
– Wildlife Reserve has witnessed rapid integration of technology during Covid-19 in the Organizational Development industry. As one of the leading players in the industry, Wildlife Reserve needs to keep up with the evolution of technology in the Organizational Development sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.
Easy access to finance
– Easy access to finance in Organizational Development field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Wildlife Reserve can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.
New competition
– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Wildlife Reserve in the Organizational Development sector and impact the bottomline of the organization.
Consumer confidence and its impact on Wildlife Reserve demand
– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.
Regulatory challenges
– Wildlife Reserve needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Organizational Development industry regulations.
Instability in the European markets
– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Wildlife Reserve will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.
Stagnating economy with rate increase
– Wildlife Reserve can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the field.
High level of anxiety and lack of motivation
– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Wildlife Reserve needs to understand the core reasons impacting the Organizational Development industry. This will help it in building a better workplace.
High dependence on third party suppliers
– Wildlife Reserve high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.
Technology disruption because of hacks, piracy etc
– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.
Aging population
– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.
Weighted SWOT Analysis of Londolozi: Towards a Sustainable Business Model and Ecological Integrity in Southern Africa Template, Example
Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Londolozi: Towards a Sustainable Business Model and Ecological Integrity in Southern Africa needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants.
We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –
First stage for doing weighted SWOT analysis of the case study Londolozi: Towards a Sustainable Business Model and Ecological Integrity in Southern Africa is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.
Second stage for conducting weighted SWOT analysis of the Harvard case study Londolozi: Towards a Sustainable Business Model and Ecological Integrity in Southern Africa is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.
Third stage of constructing weighted SWOT analysis of Londolozi: Towards a Sustainable Business Model and Ecological Integrity in Southern Africa is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Wildlife Reserve needs to make to build a sustainable competitive advantage.
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