Swot Analysis of "Hewlett-Packard's Santa Rosa Systems Division (B1): The Top Team Assessment" written by Michael Beer, Gregory C. Rogers includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Rosa Packard's facing as an external strategic factors. Some of the topics covered in Hewlett-Packard's Santa Rosa Systems Division (B1): The Top Team Assessment case study are - Strategic Management Strategies, Organizational culture, Organizational structure, Strategy and Organizational Development.
Some of the macro environment factors that can be used to understand the Hewlett-Packard's Santa Rosa Systems Division (B1): The Top Team Assessment casestudy better are - – there is backlash against globalization, increasing government debt because of Covid-19 spendings, increasing household debt because of falling income levels, digital marketing is dominated by two big players Facebook and Google, increasing inequality as vast percentage of new income is going to the top 1%, there is increasing trade war between United States & China, cloud computing is disrupting traditional business models,
banking and financial system is disrupted by Bitcoin and other crypto currencies, increasing transportation and logistics costs, etc
Introduction to SWOT Analysis of Hewlett-Packard's Santa Rosa Systems Division (B1): The Top Team Assessment
SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Hewlett-Packard's Santa Rosa Systems Division (B1): The Top Team Assessment case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Rosa Packard's, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Rosa Packard's operates in.
According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.
SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix
SWOT analysis of Hewlett-Packard's Santa Rosa Systems Division (B1): The Top Team Assessment can be done for the following purposes –
1. Strategic planning using facts provided in Hewlett-Packard's Santa Rosa Systems Division (B1): The Top Team Assessment case study
2. Improving business portfolio management of Rosa Packard's
3. Assessing feasibility of the new initiative in Organizational Development field.
4. Making a Organizational Development topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Rosa Packard's
Strengths Hewlett-Packard's Santa Rosa Systems Division (B1): The Top Team Assessment | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The strengths of Rosa Packard's in Hewlett-Packard's Santa Rosa Systems Division (B1): The Top Team Assessment Harvard Business Review case study are -
Sustainable margins compare to other players in Organizational Development industry
– Hewlett-Packard's Santa Rosa Systems Division (B1): The Top Team Assessment firm has clearly differentiated products in the market place. This has enabled Rosa Packard's to fetch slight price premium compare to the competitors in the Organizational Development industry. The sustainable margins have also helped Rosa Packard's to invest into research and development (R&D) and innovation.
Ability to recruit top talent
– Rosa Packard's is one of the leading recruiters in the industry. Managers in the Hewlett-Packard's Santa Rosa Systems Division (B1): The Top Team Assessment are in a position to attract the best talent available. The firm has a robust talent identification program that helps in identifying the brightest.
High switching costs
– The high switching costs that Rosa Packard's has built up over years in its products and services combo offer has resulted in high retention of customers, lower marketing costs, and greater ability of the firm to focus on its customers.
Innovation driven organization
– Rosa Packard's is one of the most innovative firm in sector. Manager in Hewlett-Packard's Santa Rosa Systems Division (B1): The Top Team Assessment Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.
Successful track record of launching new products
– Rosa Packard's has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Rosa Packard's has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.
Analytics focus
– Rosa Packard's is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by Michael Beer, Gregory C. Rogers can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.
Strong track record of project management
– Rosa Packard's is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.
Effective Research and Development (R&D)
– Rosa Packard's has innovation driven culture where significant part of the revenues are spent on the research and development activities. This has resulted in, as mentioned in case study Hewlett-Packard's Santa Rosa Systems Division (B1): The Top Team Assessment - staying ahead in the industry in terms of – new product launches, superior customer experience, highly competitive pricing strategies, and great returns to the shareholders.
Operational resilience
– The operational resilience strategy in the Hewlett-Packard's Santa Rosa Systems Division (B1): The Top Team Assessment Harvard Business Review case study comprises – understanding the underlying the factors in the industry, building diversified operations across different geographies so that disruption in one part of the world doesn’t impact the overall performance of the firm, and integrating the various business operations and processes through its digital transformation drive.
Training and development
– Rosa Packard's has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in Hewlett-Packard's Santa Rosa Systems Division (B1): The Top Team Assessment Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.
Ability to lead change in Organizational Development field
– Rosa Packard's is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Rosa Packard's in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.
Diverse revenue streams
– Rosa Packard's is present in almost all the verticals within the industry. This has provided firm in Hewlett-Packard's Santa Rosa Systems Division (B1): The Top Team Assessment case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.
Weaknesses Hewlett-Packard's Santa Rosa Systems Division (B1): The Top Team Assessment | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The weaknesses of Hewlett-Packard's Santa Rosa Systems Division (B1): The Top Team Assessment are -
Slow decision making process
– As mentioned earlier in the report, Rosa Packard's has a very deliberative decision making approach. This approach has resulted in prudent decisions, but it has also resulted in missing opportunities in the industry over the last five years. Rosa Packard's even though has strong showing on digital transformation primary two stages, it has struggled to capitalize the power of digital transformation in marketing efforts and new venture efforts.
High dependence on star products
– The top 2 products and services of the firm as mentioned in the Hewlett-Packard's Santa Rosa Systems Division (B1): The Top Team Assessment HBR case study still accounts for major business revenue. This dependence on star products in has resulted into insufficient focus on developing new products, even though Rosa Packard's has relatively successful track record of launching new products.
Aligning sales with marketing
– It come across in the case study Hewlett-Packard's Santa Rosa Systems Division (B1): The Top Team Assessment that the firm needs to have more collaboration between its sales team and marketing team. Sales professionals in the industry have deep experience in developing customer relationships. Marketing department in the case Hewlett-Packard's Santa Rosa Systems Division (B1): The Top Team Assessment can leverage the sales team experience to cultivate customer relationships as Rosa Packard's is planning to shift buying processes online.
Low market penetration in new markets
– Outside its home market of Rosa Packard's, firm in the HBR case study Hewlett-Packard's Santa Rosa Systems Division (B1): The Top Team Assessment needs to spend more promotional, marketing, and advertising efforts to penetrate international markets.
Compensation and incentives
– The revenue per employee as mentioned in the HBR case study Hewlett-Packard's Santa Rosa Systems Division (B1): The Top Team Assessment, is just above the industry average. Rosa Packard's needs to redesign the compensation structure and incentives to increase the revenue per employees. Some of the steps that it can take are – hiring more specialists on project basis, etc.
Need for greater diversity
– Rosa Packard's has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.
Slow to strategic competitive environment developments
– As Hewlett-Packard's Santa Rosa Systems Division (B1): The Top Team Assessment HBR case study mentions - Rosa Packard's takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.
Products dominated business model
– Even though Rosa Packard's has some of the most successful products in the industry, this business model has made each new product launch extremely critical for continuous financial growth of the organization. firm in the HBR case study - Hewlett-Packard's Santa Rosa Systems Division (B1): The Top Team Assessment should strive to include more intangible value offerings along with its core products and services.
High cash cycle compare to competitors
Rosa Packard's has a high cash cycle compare to other players in the industry. It needs to shorten the cash cycle by 12% to be more competitive in the marketplace, reduce inventory costs, and be more profitable.
Ability to respond to the competition
– As the decision making is very deliberative, highlighted in the case study Hewlett-Packard's Santa Rosa Systems Division (B1): The Top Team Assessment, in the dynamic environment Rosa Packard's has struggled to respond to the nimble upstart competition. Rosa Packard's has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.
High operating costs
– Compare to the competitors, firm in the HBR case study Hewlett-Packard's Santa Rosa Systems Division (B1): The Top Team Assessment has high operating costs in the. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract Rosa Packard's 's lucrative customers.
Opportunities Hewlett-Packard's Santa Rosa Systems Division (B1): The Top Team Assessment | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The opportunities highlighted in the Harvard Business Review case study Hewlett-Packard's Santa Rosa Systems Division (B1): The Top Team Assessment are -
Redefining models of collaboration and team work
– As explained in the weaknesses section, Rosa Packard's is facing challenges because of the dominance of functional experts in the organization. Hewlett-Packard's Santa Rosa Systems Division (B1): The Top Team Assessment case study suggests that firm can utilize new technology to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.
Loyalty marketing
– Rosa Packard's has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.
Changes in consumer behavior post Covid-19
– Consumer behavior has changed in the Organizational Development industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Rosa Packard's can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Rosa Packard's can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.
Remote work and new talent hiring opportunities
– The widespread usage of remote working technologies during Covid-19 has opened opportunities for Rosa Packard's to expand its talent hiring zone. According to McKinsey Global Institute, 20% of the high end workforce in fields such as finance, information technology, can continously work from remote local post Covid-19. This presents a really great opportunity for Rosa Packard's to hire the very best people irrespective of their geographical location.
Manufacturing automation
– Rosa Packard's can use the latest technology developments to improve its manufacturing and designing process in Organizational Development segment. It can use CAD and 3D printing to build a quick prototype and pilot testing products. It can leverage automation using machine learning and artificial intelligence to do faster production at lowers costs, and it can leverage the growth in satellite and tracking technologies to improve inventory management, transportation, and shipping.
Buying journey improvements
– Rosa Packard's can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. Hewlett-Packard's Santa Rosa Systems Division (B1): The Top Team Assessment suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.
Creating value in data economy
– The success of analytics program of Rosa Packard's has opened avenues for new revenue streams for the organization in the industry. This can help Rosa Packard's to build a more holistic ecosystem as suggested in the Hewlett-Packard's Santa Rosa Systems Division (B1): The Top Team Assessment case study. Rosa Packard's can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.
Increase in government spending
– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Rosa Packard's can use these opportunities to build new business models that can help the communities that Rosa Packard's operates in. Secondly it can use opportunities from government spending in Organizational Development sector.
Reforming the budgeting process
- By establishing new metrics that will be used to evaluate both existing and potential projects Rosa Packard's can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.
Identify volunteer opportunities
– Covid-19 has impacted working population in two ways – it has led to people soul searching about their professional choices, resulting in mass resignation. Secondly it has encouraged people to do things that they are passionate about. This has opened opportunities for businesses to build volunteer oriented socially driven projects. Rosa Packard's can explore opportunities that can attract volunteers and are consistent with its mission and vision.
Developing new processes and practices
– Rosa Packard's can develop new processes and procedures in Organizational Development industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.
Lowering marketing communication costs
– 5G expansion will open new opportunities for Rosa Packard's in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Organizational Development segment, and it will provide faster access to the consumers.
Reconfiguring business model
– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help Rosa Packard's to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.
Threats Hewlett-Packard's Santa Rosa Systems Division (B1): The Top Team Assessment External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The threats mentioned in the HBR case study Hewlett-Packard's Santa Rosa Systems Division (B1): The Top Team Assessment are -
Barriers of entry lowering
– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents Rosa Packard's with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.
Consumer confidence and its impact on Rosa Packard's demand
– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.
Environmental challenges
– Rosa Packard's needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. Rosa Packard's can take advantage of this fund but it will also bring new competitors in the Organizational Development industry.
Regulatory challenges
– Rosa Packard's needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Organizational Development industry regulations.
High dependence on third party suppliers
– Rosa Packard's high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.
Backlash against dominant players
– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of Rosa Packard's business can come under increasing regulations regarding data privacy, data security, etc.
Increasing wage structure of Rosa Packard's
– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Rosa Packard's.
Aging population
– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.
Technology acceleration in Forth Industrial Revolution
– Rosa Packard's has witnessed rapid integration of technology during Covid-19 in the Organizational Development industry. As one of the leading players in the industry, Rosa Packard's needs to keep up with the evolution of technology in the Organizational Development sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.
Trade war between China and United States
– The trade war between two of the biggest economies can hugely impact the opportunities for Rosa Packard's in the Organizational Development industry. The Organizational Development industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.
Capital market disruption
– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Rosa Packard's.
Learning curve for new practices
– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Hewlett-Packard's Santa Rosa Systems Division (B1): The Top Team Assessment, Rosa Packard's may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Organizational Development .
High level of anxiety and lack of motivation
– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Rosa Packard's needs to understand the core reasons impacting the Organizational Development industry. This will help it in building a better workplace.
Weighted SWOT Analysis of Hewlett-Packard's Santa Rosa Systems Division (B1): The Top Team Assessment Template, Example
Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Hewlett-Packard's Santa Rosa Systems Division (B1): The Top Team Assessment needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants.
We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –
First stage for doing weighted SWOT analysis of the case study Hewlett-Packard's Santa Rosa Systems Division (B1): The Top Team Assessment is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.
Second stage for conducting weighted SWOT analysis of the Harvard case study Hewlett-Packard's Santa Rosa Systems Division (B1): The Top Team Assessment is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.
Third stage of constructing weighted SWOT analysis of Hewlett-Packard's Santa Rosa Systems Division (B1): The Top Team Assessment is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Rosa Packard's needs to make to build a sustainable competitive advantage.
