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Becton Dickinson (D1): Strategic Human Resource Management Profiling, Update SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of Becton Dickinson (D1): Strategic Human Resource Management Profiling, Update


Describes reactions to the strategic human resource management process and allows an evaluation of prospects for the future.

Authors :: Michael Beer, Alistair D. Williamson

Topics :: Organizational Development

Tags :: Strategy, SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "Becton Dickinson (D1): Strategic Human Resource Management Profiling, Update" written by Michael Beer, Alistair D. Williamson includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that D1 Resource facing as an external strategic factors. Some of the topics covered in Becton Dickinson (D1): Strategic Human Resource Management Profiling, Update case study are - Strategic Management Strategies, Strategy and Organizational Development.


Some of the macro environment factors that can be used to understand the Becton Dickinson (D1): Strategic Human Resource Management Profiling, Update casestudy better are - – increasing transportation and logistics costs, there is increasing trade war between United States & China, there is backlash against globalization, wage bills are increasing, central banks are concerned over increasing inflation, cloud computing is disrupting traditional business models, competitive advantages are harder to sustain because of technology dispersion, banking and financial system is disrupted by Bitcoin and other crypto currencies, digital marketing is dominated by two big players Facebook and Google, etc



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Introduction to SWOT Analysis of Becton Dickinson (D1): Strategic Human Resource Management Profiling, Update


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Becton Dickinson (D1): Strategic Human Resource Management Profiling, Update case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the D1 Resource, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which D1 Resource operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of Becton Dickinson (D1): Strategic Human Resource Management Profiling, Update can be done for the following purposes –
1. Strategic planning using facts provided in Becton Dickinson (D1): Strategic Human Resource Management Profiling, Update case study
2. Improving business portfolio management of D1 Resource
3. Assessing feasibility of the new initiative in Organizational Development field.
4. Making a Organizational Development topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of D1 Resource




Strengths Becton Dickinson (D1): Strategic Human Resource Management Profiling, Update | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of D1 Resource in Becton Dickinson (D1): Strategic Human Resource Management Profiling, Update Harvard Business Review case study are -

Highly skilled collaborators

– D1 Resource has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in Becton Dickinson (D1): Strategic Human Resource Management Profiling, Update HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.

Cross disciplinary teams

– Horizontal connected teams at the D1 Resource are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.

Training and development

– D1 Resource has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in Becton Dickinson (D1): Strategic Human Resource Management Profiling, Update Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.

Strong track record of project management

– D1 Resource is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.

Ability to recruit top talent

– D1 Resource is one of the leading recruiters in the industry. Managers in the Becton Dickinson (D1): Strategic Human Resource Management Profiling, Update are in a position to attract the best talent available. The firm has a robust talent identification program that helps in identifying the brightest.

Learning organization

- D1 Resource is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at D1 Resource is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in Becton Dickinson (D1): Strategic Human Resource Management Profiling, Update Harvard Business Review case study emphasize – knowledge, initiative, and innovation.

Digital Transformation in Organizational Development segment

- digital transformation varies from industry to industry. For D1 Resource digital transformation journey comprises differing goals based on market maturity, customer technology acceptance, and organizational culture. D1 Resource has successfully integrated the four key components of digital transformation – digital integration in processes, digital integration in marketing and customer relationship management, digital integration into the value chain, and using technology to explore new products and market opportunities.

Superior customer experience

– The customer experience strategy of D1 Resource in the segment is based on four key concepts – personalization, simplification of complex needs, prompt response, and continuous engagement.

Effective Research and Development (R&D)

– D1 Resource has innovation driven culture where significant part of the revenues are spent on the research and development activities. This has resulted in, as mentioned in case study Becton Dickinson (D1): Strategic Human Resource Management Profiling, Update - staying ahead in the industry in terms of – new product launches, superior customer experience, highly competitive pricing strategies, and great returns to the shareholders.

Organizational Resilience of D1 Resource

– The covid-19 pandemic has put organizational resilience at the centre of everthing that D1 Resource does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.

Successful track record of launching new products

– D1 Resource has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. D1 Resource has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.

High brand equity

– D1 Resource has strong brand awareness and brand recognition among both - the exiting customers and potential new customers. Strong brand equity has enabled D1 Resource to keep acquiring new customers and building profitable relationship with both the new and loyal customers.






Weaknesses Becton Dickinson (D1): Strategic Human Resource Management Profiling, Update | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of Becton Dickinson (D1): Strategic Human Resource Management Profiling, Update are -

Compensation and incentives

– The revenue per employee as mentioned in the HBR case study Becton Dickinson (D1): Strategic Human Resource Management Profiling, Update, is just above the industry average. D1 Resource needs to redesign the compensation structure and incentives to increase the revenue per employees. Some of the steps that it can take are – hiring more specialists on project basis, etc.

Slow to strategic competitive environment developments

– As Becton Dickinson (D1): Strategic Human Resource Management Profiling, Update HBR case study mentions - D1 Resource takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.

Employees’ incomplete understanding of strategy

– From the instances in the HBR case study Becton Dickinson (D1): Strategic Human Resource Management Profiling, Update, it seems that the employees of D1 Resource don’t have comprehensive understanding of the firm’s strategy. This is reflected in number of promotional campaigns over the last few years that had mixed messaging and competing priorities. Some of the strategic activities and services promoted in the promotional campaigns were not consistent with the organization’s strategy.

Low market penetration in new markets

– Outside its home market of D1 Resource, firm in the HBR case study Becton Dickinson (D1): Strategic Human Resource Management Profiling, Update needs to spend more promotional, marketing, and advertising efforts to penetrate international markets.

Increasing silos among functional specialists

– The organizational structure of D1 Resource is dominated by functional specialists. It is not different from other players in the Organizational Development segment. D1 Resource needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help D1 Resource to focus more on services rather than just following the product oriented approach.

Aligning sales with marketing

– It come across in the case study Becton Dickinson (D1): Strategic Human Resource Management Profiling, Update that the firm needs to have more collaboration between its sales team and marketing team. Sales professionals in the industry have deep experience in developing customer relationships. Marketing department in the case Becton Dickinson (D1): Strategic Human Resource Management Profiling, Update can leverage the sales team experience to cultivate customer relationships as D1 Resource is planning to shift buying processes online.

Slow to harness new channels of communication

– Even though competitors are using new communication channels such as Instagram, Tiktok, and Snap, D1 Resource is slow explore the new channels of communication. These new channels of communication mentioned in marketing section of case study Becton Dickinson (D1): Strategic Human Resource Management Profiling, Update can help to provide better information regarding products and services. It can also build an online community to further reach out to potential customers.

Lack of clear differentiation of D1 Resource products

– To increase the profitability and margins on the products, D1 Resource needs to provide more differentiated products than what it is currently offering in the marketplace.

High cash cycle compare to competitors

D1 Resource has a high cash cycle compare to other players in the industry. It needs to shorten the cash cycle by 12% to be more competitive in the marketplace, reduce inventory costs, and be more profitable.

High dependence on star products

– The top 2 products and services of the firm as mentioned in the Becton Dickinson (D1): Strategic Human Resource Management Profiling, Update HBR case study still accounts for major business revenue. This dependence on star products in has resulted into insufficient focus on developing new products, even though D1 Resource has relatively successful track record of launching new products.

Products dominated business model

– Even though D1 Resource has some of the most successful products in the industry, this business model has made each new product launch extremely critical for continuous financial growth of the organization. firm in the HBR case study - Becton Dickinson (D1): Strategic Human Resource Management Profiling, Update should strive to include more intangible value offerings along with its core products and services.




Opportunities Becton Dickinson (D1): Strategic Human Resource Management Profiling, Update | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study Becton Dickinson (D1): Strategic Human Resource Management Profiling, Update are -

Increase in government spending

– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, D1 Resource can use these opportunities to build new business models that can help the communities that D1 Resource operates in. Secondly it can use opportunities from government spending in Organizational Development sector.

Use of Bitcoin and other crypto currencies for transactions

– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for D1 Resource in the consumer business. Now D1 Resource can target international markets with far fewer capital restrictions requirements than the existing system.

Reforming the budgeting process

- By establishing new metrics that will be used to evaluate both existing and potential projects D1 Resource can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.

Finding new ways to collaborate

– Covid-19 has not only transformed business models of companies in Organizational Development industry, but it has also influenced the consumer preferences. D1 Resource can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.

Better consumer reach

– The expansion of the 5G network will help D1 Resource to increase its market reach. D1 Resource will be able to reach out to new customers. Secondly 5G will also provide technology framework to build new tools and products that can help more immersive consumer experience and faster consumer journey.

Building a culture of innovation

– managers at D1 Resource can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the Organizational Development segment.

Changes in consumer behavior post Covid-19

– Consumer behavior has changed in the Organizational Development industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. D1 Resource can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. D1 Resource can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.

Learning at scale

– Online learning technologies has now opened space for D1 Resource to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.

Manufacturing automation

– D1 Resource can use the latest technology developments to improve its manufacturing and designing process in Organizational Development segment. It can use CAD and 3D printing to build a quick prototype and pilot testing products. It can leverage automation using machine learning and artificial intelligence to do faster production at lowers costs, and it can leverage the growth in satellite and tracking technologies to improve inventory management, transportation, and shipping.

Reconfiguring business model

– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help D1 Resource to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.

Lowering marketing communication costs

– 5G expansion will open new opportunities for D1 Resource in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Organizational Development segment, and it will provide faster access to the consumers.

Remote work and new talent hiring opportunities

– The widespread usage of remote working technologies during Covid-19 has opened opportunities for D1 Resource to expand its talent hiring zone. According to McKinsey Global Institute, 20% of the high end workforce in fields such as finance, information technology, can continously work from remote local post Covid-19. This presents a really great opportunity for D1 Resource to hire the very best people irrespective of their geographical location.

Developing new processes and practices

– D1 Resource can develop new processes and procedures in Organizational Development industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.




Threats Becton Dickinson (D1): Strategic Human Resource Management Profiling, Update External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study Becton Dickinson (D1): Strategic Human Resource Management Profiling, Update are -

Technology acceleration in Forth Industrial Revolution

– D1 Resource has witnessed rapid integration of technology during Covid-19 in the Organizational Development industry. As one of the leading players in the industry, D1 Resource needs to keep up with the evolution of technology in the Organizational Development sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.

Increasing international competition and downward pressure on margins

– Apart from technology driven competitive advantage dilution, D1 Resource can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Becton Dickinson (D1): Strategic Human Resource Management Profiling, Update .

High level of anxiety and lack of motivation

– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. D1 Resource needs to understand the core reasons impacting the Organizational Development industry. This will help it in building a better workplace.

Barriers of entry lowering

– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents D1 Resource with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.

Easy access to finance

– Easy access to finance in Organizational Development field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. D1 Resource can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.

Aging population

– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.

Regulatory challenges

– D1 Resource needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Organizational Development industry regulations.

Backlash against dominant players

– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of D1 Resource business can come under increasing regulations regarding data privacy, data security, etc.

Technology disruption because of hacks, piracy etc

– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.

High dependence on third party suppliers

– D1 Resource high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.

Capital market disruption

– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of D1 Resource.

Trade war between China and United States

– The trade war between two of the biggest economies can hugely impact the opportunities for D1 Resource in the Organizational Development industry. The Organizational Development industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.

New competition

– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for D1 Resource in the Organizational Development sector and impact the bottomline of the organization.




Weighted SWOT Analysis of Becton Dickinson (D1): Strategic Human Resource Management Profiling, Update Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Becton Dickinson (D1): Strategic Human Resource Management Profiling, Update needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study Becton Dickinson (D1): Strategic Human Resource Management Profiling, Update is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study Becton Dickinson (D1): Strategic Human Resource Management Profiling, Update is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of Becton Dickinson (D1): Strategic Human Resource Management Profiling, Update is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that D1 Resource needs to make to build a sustainable competitive advantage.



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