Swot Analysis of "Hubtown (B): Implementing a Bottom-Up Approach to Performance Management" written by Kajari Mukherjee, Meenakshi Aggarwal-Gupta includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that W16873 Hubtown facing as an external strategic factors. Some of the topics covered in Hubtown (B): Implementing a Bottom-Up Approach to Performance Management case study are - Strategic Management Strategies, Developing employees and Organizational Development.
Some of the macro environment factors that can be used to understand the Hubtown (B): Implementing a Bottom-Up Approach to Performance Management casestudy better are - – increasing household debt because of falling income levels, competitive advantages are harder to sustain because of technology dispersion, banking and financial system is disrupted by Bitcoin and other crypto currencies, central banks are concerned over increasing inflation, wage bills are increasing, increasing energy prices, technology disruption,
increasing government debt because of Covid-19 spendings, geopolitical disruptions, etc
Introduction to SWOT Analysis of Hubtown (B): Implementing a Bottom-Up Approach to Performance Management
SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Hubtown (B): Implementing a Bottom-Up Approach to Performance Management case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the W16873 Hubtown, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which W16873 Hubtown operates in.
According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.
SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix
SWOT analysis of Hubtown (B): Implementing a Bottom-Up Approach to Performance Management can be done for the following purposes –
1. Strategic planning using facts provided in Hubtown (B): Implementing a Bottom-Up Approach to Performance Management case study
2. Improving business portfolio management of W16873 Hubtown
3. Assessing feasibility of the new initiative in Organizational Development field.
4. Making a Organizational Development topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of W16873 Hubtown
Strengths Hubtown (B): Implementing a Bottom-Up Approach to Performance Management | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The strengths of W16873 Hubtown in Hubtown (B): Implementing a Bottom-Up Approach to Performance Management Harvard Business Review case study are -
Cross disciplinary teams
– Horizontal connected teams at the W16873 Hubtown are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.
Training and development
– W16873 Hubtown has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in Hubtown (B): Implementing a Bottom-Up Approach to Performance Management Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.
Ability to lead change in Organizational Development field
– W16873 Hubtown is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled W16873 Hubtown in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.
Superior customer experience
– The customer experience strategy of W16873 Hubtown in the segment is based on four key concepts – personalization, simplification of complex needs, prompt response, and continuous engagement.
Learning organization
- W16873 Hubtown is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at W16873 Hubtown is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in Hubtown (B): Implementing a Bottom-Up Approach to Performance Management Harvard Business Review case study emphasize – knowledge, initiative, and innovation.
Highly skilled collaborators
– W16873 Hubtown has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in Hubtown (B): Implementing a Bottom-Up Approach to Performance Management HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.
Successful track record of launching new products
– W16873 Hubtown has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. W16873 Hubtown has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.
Operational resilience
– The operational resilience strategy in the Hubtown (B): Implementing a Bottom-Up Approach to Performance Management Harvard Business Review case study comprises – understanding the underlying the factors in the industry, building diversified operations across different geographies so that disruption in one part of the world doesn’t impact the overall performance of the firm, and integrating the various business operations and processes through its digital transformation drive.
Diverse revenue streams
– W16873 Hubtown is present in almost all the verticals within the industry. This has provided firm in Hubtown (B): Implementing a Bottom-Up Approach to Performance Management case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.
Low bargaining power of suppliers
– Suppliers of W16873 Hubtown in the sector have low bargaining power. Hubtown (B): Implementing a Bottom-Up Approach to Performance Management has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps W16873 Hubtown to manage not only supply disruptions but also source products at highly competitive prices.
Effective Research and Development (R&D)
– W16873 Hubtown has innovation driven culture where significant part of the revenues are spent on the research and development activities. This has resulted in, as mentioned in case study Hubtown (B): Implementing a Bottom-Up Approach to Performance Management - staying ahead in the industry in terms of – new product launches, superior customer experience, highly competitive pricing strategies, and great returns to the shareholders.
High brand equity
– W16873 Hubtown has strong brand awareness and brand recognition among both - the exiting customers and potential new customers. Strong brand equity has enabled W16873 Hubtown to keep acquiring new customers and building profitable relationship with both the new and loyal customers.
Weaknesses Hubtown (B): Implementing a Bottom-Up Approach to Performance Management | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The weaknesses of Hubtown (B): Implementing a Bottom-Up Approach to Performance Management are -
Slow decision making process
– As mentioned earlier in the report, W16873 Hubtown has a very deliberative decision making approach. This approach has resulted in prudent decisions, but it has also resulted in missing opportunities in the industry over the last five years. W16873 Hubtown even though has strong showing on digital transformation primary two stages, it has struggled to capitalize the power of digital transformation in marketing efforts and new venture efforts.
High dependence on star products
– The top 2 products and services of the firm as mentioned in the Hubtown (B): Implementing a Bottom-Up Approach to Performance Management HBR case study still accounts for major business revenue. This dependence on star products in has resulted into insufficient focus on developing new products, even though W16873 Hubtown has relatively successful track record of launching new products.
Increasing silos among functional specialists
– The organizational structure of W16873 Hubtown is dominated by functional specialists. It is not different from other players in the Organizational Development segment. W16873 Hubtown needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help W16873 Hubtown to focus more on services rather than just following the product oriented approach.
Lack of clear differentiation of W16873 Hubtown products
– To increase the profitability and margins on the products, W16873 Hubtown needs to provide more differentiated products than what it is currently offering in the marketplace.
Slow to strategic competitive environment developments
– As Hubtown (B): Implementing a Bottom-Up Approach to Performance Management HBR case study mentions - W16873 Hubtown takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.
Aligning sales with marketing
– It come across in the case study Hubtown (B): Implementing a Bottom-Up Approach to Performance Management that the firm needs to have more collaboration between its sales team and marketing team. Sales professionals in the industry have deep experience in developing customer relationships. Marketing department in the case Hubtown (B): Implementing a Bottom-Up Approach to Performance Management can leverage the sales team experience to cultivate customer relationships as W16873 Hubtown is planning to shift buying processes online.
Need for greater diversity
– W16873 Hubtown has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.
High bargaining power of channel partners
– Because of the regulatory requirements, Kajari Mukherjee, Meenakshi Aggarwal-Gupta suggests that, W16873 Hubtown is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the industry.
Slow to harness new channels of communication
– Even though competitors are using new communication channels such as Instagram, Tiktok, and Snap, W16873 Hubtown is slow explore the new channels of communication. These new channels of communication mentioned in marketing section of case study Hubtown (B): Implementing a Bottom-Up Approach to Performance Management can help to provide better information regarding products and services. It can also build an online community to further reach out to potential customers.
High operating costs
– Compare to the competitors, firm in the HBR case study Hubtown (B): Implementing a Bottom-Up Approach to Performance Management has high operating costs in the. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract W16873 Hubtown 's lucrative customers.
Capital Spending Reduction
– Even during the low interest decade, W16873 Hubtown has not been able to do capital spending to the tune of the competition. This has resulted into fewer innovations and company facing stiff competition from both existing competitors and new entrants who are disrupting the industry using digital technology.
Opportunities Hubtown (B): Implementing a Bottom-Up Approach to Performance Management | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The opportunities highlighted in the Harvard Business Review case study Hubtown (B): Implementing a Bottom-Up Approach to Performance Management are -
Reconfiguring business model
– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help W16873 Hubtown to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.
Developing new processes and practices
– W16873 Hubtown can develop new processes and procedures in Organizational Development industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.
Harnessing reconfiguration of the global supply chains
– As the trade war between US and China heats up in the coming years, W16873 Hubtown can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, Hubtown (B): Implementing a Bottom-Up Approach to Performance Management, to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.
Finding new ways to collaborate
– Covid-19 has not only transformed business models of companies in Organizational Development industry, but it has also influenced the consumer preferences. W16873 Hubtown can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.
Identify volunteer opportunities
– Covid-19 has impacted working population in two ways – it has led to people soul searching about their professional choices, resulting in mass resignation. Secondly it has encouraged people to do things that they are passionate about. This has opened opportunities for businesses to build volunteer oriented socially driven projects. W16873 Hubtown can explore opportunities that can attract volunteers and are consistent with its mission and vision.
Buying journey improvements
– W16873 Hubtown can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. Hubtown (B): Implementing a Bottom-Up Approach to Performance Management suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.
Loyalty marketing
– W16873 Hubtown has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.
Better consumer reach
– The expansion of the 5G network will help W16873 Hubtown to increase its market reach. W16873 Hubtown will be able to reach out to new customers. Secondly 5G will also provide technology framework to build new tools and products that can help more immersive consumer experience and faster consumer journey.
Remote work and new talent hiring opportunities
– The widespread usage of remote working technologies during Covid-19 has opened opportunities for W16873 Hubtown to expand its talent hiring zone. According to McKinsey Global Institute, 20% of the high end workforce in fields such as finance, information technology, can continously work from remote local post Covid-19. This presents a really great opportunity for W16873 Hubtown to hire the very best people irrespective of their geographical location.
Increase in government spending
– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, W16873 Hubtown can use these opportunities to build new business models that can help the communities that W16873 Hubtown operates in. Secondly it can use opportunities from government spending in Organizational Development sector.
Building a culture of innovation
– managers at W16873 Hubtown can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the Organizational Development segment.
Lowering marketing communication costs
– 5G expansion will open new opportunities for W16873 Hubtown in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Organizational Development segment, and it will provide faster access to the consumers.
Reforming the budgeting process
- By establishing new metrics that will be used to evaluate both existing and potential projects W16873 Hubtown can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.
Threats Hubtown (B): Implementing a Bottom-Up Approach to Performance Management External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The threats mentioned in the HBR case study Hubtown (B): Implementing a Bottom-Up Approach to Performance Management are -
Consumer confidence and its impact on W16873 Hubtown demand
– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.
Increasing international competition and downward pressure on margins
– Apart from technology driven competitive advantage dilution, W16873 Hubtown can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Hubtown (B): Implementing a Bottom-Up Approach to Performance Management .
Technology disruption because of hacks, piracy etc
– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.
New competition
– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for W16873 Hubtown in the Organizational Development sector and impact the bottomline of the organization.
Increasing wage structure of W16873 Hubtown
– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of W16873 Hubtown.
Capital market disruption
– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of W16873 Hubtown.
Backlash against dominant players
– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of W16873 Hubtown business can come under increasing regulations regarding data privacy, data security, etc.
Learning curve for new practices
– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Hubtown (B): Implementing a Bottom-Up Approach to Performance Management, W16873 Hubtown may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Organizational Development .
Technology acceleration in Forth Industrial Revolution
– W16873 Hubtown has witnessed rapid integration of technology during Covid-19 in the Organizational Development industry. As one of the leading players in the industry, W16873 Hubtown needs to keep up with the evolution of technology in the Organizational Development sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.
Shortening product life cycle
– it is one of the major threat that W16873 Hubtown is facing in Organizational Development sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.
Trade war between China and United States
– The trade war between two of the biggest economies can hugely impact the opportunities for W16873 Hubtown in the Organizational Development industry. The Organizational Development industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.
High level of anxiety and lack of motivation
– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. W16873 Hubtown needs to understand the core reasons impacting the Organizational Development industry. This will help it in building a better workplace.
High dependence on third party suppliers
– W16873 Hubtown high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.
Weighted SWOT Analysis of Hubtown (B): Implementing a Bottom-Up Approach to Performance Management Template, Example
Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Hubtown (B): Implementing a Bottom-Up Approach to Performance Management needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants.
We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –
First stage for doing weighted SWOT analysis of the case study Hubtown (B): Implementing a Bottom-Up Approach to Performance Management is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.
Second stage for conducting weighted SWOT analysis of the Harvard case study Hubtown (B): Implementing a Bottom-Up Approach to Performance Management is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.
Third stage of constructing weighted SWOT analysis of Hubtown (B): Implementing a Bottom-Up Approach to Performance Management is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that W16873 Hubtown needs to make to build a sustainable competitive advantage.