Change Without Compromise (A): The Decline and Turnaround of Temple Baptist Church SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
Organizational Development
Strategy / MBA Resources
Case Study SWOT Analysis Solution
Case Study Description of Change Without Compromise (A): The Decline and Turnaround of Temple Baptist Church
Brad Powell, the newly hired senior leader of a Christian church, must lead the organization to reverse a three-decade decline and return to fulfilling its mission. Brad spent the first six months assessing the situation, building relationships, and reiterating the longstanding mission of the organization. Now, with an understanding of its history, an intimate knowledge of the immediate challenges, and a clear vision of what the organization should become, Brad is considering his strategy and next steps. As the leader of a nonprofit organization resourced by members and volunteers, Brad must lead change that produces results without compromising the mission. The B case summarizes Brad's actions and the results.
Swot Analysis of "Change Without Compromise (A): The Decline and Turnaround of Temple Baptist Church" written by William White, Christopher Recktenwald includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Brad Church facing as an external strategic factors. Some of the topics covered in Change Without Compromise (A): The Decline and Turnaround of Temple Baptist Church case study are - Strategic Management Strategies, Influence, Managing people, Organizational culture and Organizational Development.
Some of the macro environment factors that can be used to understand the Change Without Compromise (A): The Decline and Turnaround of Temple Baptist Church casestudy better are - – increasing household debt because of falling income levels, supply chains are disrupted by pandemic , cloud computing is disrupting traditional business models, talent flight as more people leaving formal jobs, there is backlash against globalization, customer relationship management is fast transforming because of increasing concerns over data privacy, digital marketing is dominated by two big players Facebook and Google,
increasing inequality as vast percentage of new income is going to the top 1%, geopolitical disruptions, etc
Introduction to SWOT Analysis of Change Without Compromise (A): The Decline and Turnaround of Temple Baptist Church
SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Change Without Compromise (A): The Decline and Turnaround of Temple Baptist Church case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Brad Church, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Brad Church operates in.
According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.
SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix
SWOT analysis of Change Without Compromise (A): The Decline and Turnaround of Temple Baptist Church can be done for the following purposes –
1. Strategic planning using facts provided in Change Without Compromise (A): The Decline and Turnaround of Temple Baptist Church case study
2. Improving business portfolio management of Brad Church
3. Assessing feasibility of the new initiative in Organizational Development field.
4. Making a Organizational Development topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Brad Church
Strengths Change Without Compromise (A): The Decline and Turnaround of Temple Baptist Church | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The strengths of Brad Church in Change Without Compromise (A): The Decline and Turnaround of Temple Baptist Church Harvard Business Review case study are -
Innovation driven organization
– Brad Church is one of the most innovative firm in sector. Manager in Change Without Compromise (A): The Decline and Turnaround of Temple Baptist Church Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.
Diverse revenue streams
– Brad Church is present in almost all the verticals within the industry. This has provided firm in Change Without Compromise (A): The Decline and Turnaround of Temple Baptist Church case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.
Sustainable margins compare to other players in Organizational Development industry
– Change Without Compromise (A): The Decline and Turnaround of Temple Baptist Church firm has clearly differentiated products in the market place. This has enabled Brad Church to fetch slight price premium compare to the competitors in the Organizational Development industry. The sustainable margins have also helped Brad Church to invest into research and development (R&D) and innovation.
Highly skilled collaborators
– Brad Church has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in Change Without Compromise (A): The Decline and Turnaround of Temple Baptist Church HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.
Ability to recruit top talent
– Brad Church is one of the leading recruiters in the industry. Managers in the Change Without Compromise (A): The Decline and Turnaround of Temple Baptist Church are in a position to attract the best talent available. The firm has a robust talent identification program that helps in identifying the brightest.
Effective Research and Development (R&D)
– Brad Church has innovation driven culture where significant part of the revenues are spent on the research and development activities. This has resulted in, as mentioned in case study Change Without Compromise (A): The Decline and Turnaround of Temple Baptist Church - staying ahead in the industry in terms of – new product launches, superior customer experience, highly competitive pricing strategies, and great returns to the shareholders.
Ability to lead change in Organizational Development field
– Brad Church is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Brad Church in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.
Digital Transformation in Organizational Development segment
- digital transformation varies from industry to industry. For Brad Church digital transformation journey comprises differing goals based on market maturity, customer technology acceptance, and organizational culture. Brad Church has successfully integrated the four key components of digital transformation – digital integration in processes, digital integration in marketing and customer relationship management, digital integration into the value chain, and using technology to explore new products and market opportunities.
Organizational Resilience of Brad Church
– The covid-19 pandemic has put organizational resilience at the centre of everthing that Brad Church does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.
Operational resilience
– The operational resilience strategy in the Change Without Compromise (A): The Decline and Turnaround of Temple Baptist Church Harvard Business Review case study comprises – understanding the underlying the factors in the industry, building diversified operations across different geographies so that disruption in one part of the world doesn’t impact the overall performance of the firm, and integrating the various business operations and processes through its digital transformation drive.
Low bargaining power of suppliers
– Suppliers of Brad Church in the sector have low bargaining power. Change Without Compromise (A): The Decline and Turnaround of Temple Baptist Church has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Brad Church to manage not only supply disruptions but also source products at highly competitive prices.
Strong track record of project management
– Brad Church is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.
Weaknesses Change Without Compromise (A): The Decline and Turnaround of Temple Baptist Church | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The weaknesses of Change Without Compromise (A): The Decline and Turnaround of Temple Baptist Church are -
Need for greater diversity
– Brad Church has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.
No frontier risks strategy
– After analyzing the HBR case study Change Without Compromise (A): The Decline and Turnaround of Temple Baptist Church, it seems that company is thinking about the frontier risks that can impact Organizational Development strategy. But it has very little resources allocation to manage the risks emerging from events such as natural disasters, climate change, melting of permafrost, tacking the rise of artificial intelligence, opportunities and threats emerging from commercialization of space etc.
Lack of clear differentiation of Brad Church products
– To increase the profitability and margins on the products, Brad Church needs to provide more differentiated products than what it is currently offering in the marketplace.
High operating costs
– Compare to the competitors, firm in the HBR case study Change Without Compromise (A): The Decline and Turnaround of Temple Baptist Church has high operating costs in the. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract Brad Church 's lucrative customers.
Slow to strategic competitive environment developments
– As Change Without Compromise (A): The Decline and Turnaround of Temple Baptist Church HBR case study mentions - Brad Church takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.
High bargaining power of channel partners
– Because of the regulatory requirements, William White, Christopher Recktenwald suggests that, Brad Church is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the industry.
Ability to respond to the competition
– As the decision making is very deliberative, highlighted in the case study Change Without Compromise (A): The Decline and Turnaround of Temple Baptist Church, in the dynamic environment Brad Church has struggled to respond to the nimble upstart competition. Brad Church has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.
Interest costs
– Compare to the competition, Brad Church has borrowed money from the capital market at higher rates. It needs to restructure the interest payment and costs so that it can compete better and improve profitability.
Employees’ incomplete understanding of strategy
– From the instances in the HBR case study Change Without Compromise (A): The Decline and Turnaround of Temple Baptist Church, it seems that the employees of Brad Church don’t have comprehensive understanding of the firm’s strategy. This is reflected in number of promotional campaigns over the last few years that had mixed messaging and competing priorities. Some of the strategic activities and services promoted in the promotional campaigns were not consistent with the organization’s strategy.
Skills based hiring
– The stress on hiring functional specialists at Brad Church has created an environment where the organization is dominated by functional specialists rather than management generalist. This has resulted into product oriented approach rather than marketing oriented approach or consumers oriented approach.
Capital Spending Reduction
– Even during the low interest decade, Brad Church has not been able to do capital spending to the tune of the competition. This has resulted into fewer innovations and company facing stiff competition from both existing competitors and new entrants who are disrupting the industry using digital technology.
Opportunities Change Without Compromise (A): The Decline and Turnaround of Temple Baptist Church | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The opportunities highlighted in the Harvard Business Review case study Change Without Compromise (A): The Decline and Turnaround of Temple Baptist Church are -
Learning at scale
– Online learning technologies has now opened space for Brad Church to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.
Reforming the budgeting process
- By establishing new metrics that will be used to evaluate both existing and potential projects Brad Church can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.
Harnessing reconfiguration of the global supply chains
– As the trade war between US and China heats up in the coming years, Brad Church can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, Change Without Compromise (A): The Decline and Turnaround of Temple Baptist Church, to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.
Leveraging digital technologies
– Brad Church can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.
Creating value in data economy
– The success of analytics program of Brad Church has opened avenues for new revenue streams for the organization in the industry. This can help Brad Church to build a more holistic ecosystem as suggested in the Change Without Compromise (A): The Decline and Turnaround of Temple Baptist Church case study. Brad Church can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.
Lowering marketing communication costs
– 5G expansion will open new opportunities for Brad Church in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Organizational Development segment, and it will provide faster access to the consumers.
Use of Bitcoin and other crypto currencies for transactions
– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Brad Church in the consumer business. Now Brad Church can target international markets with far fewer capital restrictions requirements than the existing system.
Buying journey improvements
– Brad Church can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. Change Without Compromise (A): The Decline and Turnaround of Temple Baptist Church suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.
Using analytics as competitive advantage
– Brad Church has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in the sector. This continuous investment in analytics has enabled, as illustrated in the Harvard case study Change Without Compromise (A): The Decline and Turnaround of Temple Baptist Church - to build a competitive advantage using analytics. The analytics driven competitive advantage can help Brad Church to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.
Manufacturing automation
– Brad Church can use the latest technology developments to improve its manufacturing and designing process in Organizational Development segment. It can use CAD and 3D printing to build a quick prototype and pilot testing products. It can leverage automation using machine learning and artificial intelligence to do faster production at lowers costs, and it can leverage the growth in satellite and tracking technologies to improve inventory management, transportation, and shipping.
Better consumer reach
– The expansion of the 5G network will help Brad Church to increase its market reach. Brad Church will be able to reach out to new customers. Secondly 5G will also provide technology framework to build new tools and products that can help more immersive consumer experience and faster consumer journey.
Reconfiguring business model
– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help Brad Church to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.
Low interest rates
– Even though inflation is raising its head in most developed economies, Brad Church can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.
Threats Change Without Compromise (A): The Decline and Turnaround of Temple Baptist Church External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The threats mentioned in the HBR case study Change Without Compromise (A): The Decline and Turnaround of Temple Baptist Church are -
High level of anxiety and lack of motivation
– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Brad Church needs to understand the core reasons impacting the Organizational Development industry. This will help it in building a better workplace.
Technology disruption because of hacks, piracy etc
– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.
Trade war between China and United States
– The trade war between two of the biggest economies can hugely impact the opportunities for Brad Church in the Organizational Development industry. The Organizational Development industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.
Increasing wage structure of Brad Church
– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Brad Church.
Stagnating economy with rate increase
– Brad Church can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the field.
High dependence on third party suppliers
– Brad Church high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.
Regulatory challenges
– Brad Church needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Organizational Development industry regulations.
New competition
– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Brad Church in the Organizational Development sector and impact the bottomline of the organization.
Shortening product life cycle
– it is one of the major threat that Brad Church is facing in Organizational Development sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.
Learning curve for new practices
– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Change Without Compromise (A): The Decline and Turnaround of Temple Baptist Church, Brad Church may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Organizational Development .
Increasing international competition and downward pressure on margins
– Apart from technology driven competitive advantage dilution, Brad Church can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Change Without Compromise (A): The Decline and Turnaround of Temple Baptist Church .
Easy access to finance
– Easy access to finance in Organizational Development field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Brad Church can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.
Barriers of entry lowering
– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents Brad Church with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.
Weighted SWOT Analysis of Change Without Compromise (A): The Decline and Turnaround of Temple Baptist Church Template, Example
Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Change Without Compromise (A): The Decline and Turnaround of Temple Baptist Church needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants.
We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –
First stage for doing weighted SWOT analysis of the case study Change Without Compromise (A): The Decline and Turnaround of Temple Baptist Church is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.
Second stage for conducting weighted SWOT analysis of the Harvard case study Change Without Compromise (A): The Decline and Turnaround of Temple Baptist Church is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.
Third stage of constructing weighted SWOT analysis of Change Without Compromise (A): The Decline and Turnaround of Temple Baptist Church is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Brad Church needs to make to build a sustainable competitive advantage.
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