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PhD Project: The Marketing of Business School Faculty Diversity (B) SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of PhD Project: The Marketing of Business School Faculty Diversity (B)


Supplements the (A) case.

Authors :: Sonya Grier, Donnel A. Briley

Topics :: Sales & Marketing

Tags :: Currency, Diversity, Education, Marketing, Social responsibility, SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "PhD Project: The Marketing of Business School Faculty Diversity (B)" written by Sonya Grier, Donnel A. Briley includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Phd Faculty facing as an external strategic factors. Some of the topics covered in PhD Project: The Marketing of Business School Faculty Diversity (B) case study are - Strategic Management Strategies, Currency, Diversity, Education, Marketing, Social responsibility and Sales & Marketing.


Some of the macro environment factors that can be used to understand the PhD Project: The Marketing of Business School Faculty Diversity (B) casestudy better are - – increasing commodity prices, there is increasing trade war between United States & China, technology disruption, increasing inequality as vast percentage of new income is going to the top 1%, customer relationship management is fast transforming because of increasing concerns over data privacy, increasing energy prices, supply chains are disrupted by pandemic , there is backlash against globalization, cloud computing is disrupting traditional business models, etc



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Introduction to SWOT Analysis of PhD Project: The Marketing of Business School Faculty Diversity (B)


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in PhD Project: The Marketing of Business School Faculty Diversity (B) case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Phd Faculty, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Phd Faculty operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of PhD Project: The Marketing of Business School Faculty Diversity (B) can be done for the following purposes –
1. Strategic planning using facts provided in PhD Project: The Marketing of Business School Faculty Diversity (B) case study
2. Improving business portfolio management of Phd Faculty
3. Assessing feasibility of the new initiative in Sales & Marketing field.
4. Making a Sales & Marketing topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Phd Faculty




Strengths PhD Project: The Marketing of Business School Faculty Diversity (B) | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of Phd Faculty in PhD Project: The Marketing of Business School Faculty Diversity (B) Harvard Business Review case study are -

Effective Research and Development (R&D)

– Phd Faculty has innovation driven culture where significant part of the revenues are spent on the research and development activities. This has resulted in, as mentioned in case study PhD Project: The Marketing of Business School Faculty Diversity (B) - staying ahead in the industry in terms of – new product launches, superior customer experience, highly competitive pricing strategies, and great returns to the shareholders.

Learning organization

- Phd Faculty is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at Phd Faculty is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in PhD Project: The Marketing of Business School Faculty Diversity (B) Harvard Business Review case study emphasize – knowledge, initiative, and innovation.

Digital Transformation in Sales & Marketing segment

- digital transformation varies from industry to industry. For Phd Faculty digital transformation journey comprises differing goals based on market maturity, customer technology acceptance, and organizational culture. Phd Faculty has successfully integrated the four key components of digital transformation – digital integration in processes, digital integration in marketing and customer relationship management, digital integration into the value chain, and using technology to explore new products and market opportunities.

Strong track record of project management

– Phd Faculty is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.

Highly skilled collaborators

– Phd Faculty has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in PhD Project: The Marketing of Business School Faculty Diversity (B) HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.

Successful track record of launching new products

– Phd Faculty has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Phd Faculty has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.

Operational resilience

– The operational resilience strategy in the PhD Project: The Marketing of Business School Faculty Diversity (B) Harvard Business Review case study comprises – understanding the underlying the factors in the industry, building diversified operations across different geographies so that disruption in one part of the world doesn’t impact the overall performance of the firm, and integrating the various business operations and processes through its digital transformation drive.

Analytics focus

– Phd Faculty is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by Sonya Grier, Donnel A. Briley can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.

Diverse revenue streams

– Phd Faculty is present in almost all the verticals within the industry. This has provided firm in PhD Project: The Marketing of Business School Faculty Diversity (B) case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.

Training and development

– Phd Faculty has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in PhD Project: The Marketing of Business School Faculty Diversity (B) Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.

Ability to lead change in Sales & Marketing field

– Phd Faculty is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Phd Faculty in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.

Innovation driven organization

– Phd Faculty is one of the most innovative firm in sector. Manager in PhD Project: The Marketing of Business School Faculty Diversity (B) Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.






Weaknesses PhD Project: The Marketing of Business School Faculty Diversity (B) | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of PhD Project: The Marketing of Business School Faculty Diversity (B) are -

Ability to respond to the competition

– As the decision making is very deliberative, highlighted in the case study PhD Project: The Marketing of Business School Faculty Diversity (B), in the dynamic environment Phd Faculty has struggled to respond to the nimble upstart competition. Phd Faculty has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.

Capital Spending Reduction

– Even during the low interest decade, Phd Faculty has not been able to do capital spending to the tune of the competition. This has resulted into fewer innovations and company facing stiff competition from both existing competitors and new entrants who are disrupting the industry using digital technology.

Employees’ incomplete understanding of strategy

– From the instances in the HBR case study PhD Project: The Marketing of Business School Faculty Diversity (B), it seems that the employees of Phd Faculty don’t have comprehensive understanding of the firm’s strategy. This is reflected in number of promotional campaigns over the last few years that had mixed messaging and competing priorities. Some of the strategic activities and services promoted in the promotional campaigns were not consistent with the organization’s strategy.

Workers concerns about automation

– As automation is fast increasing in the segment, Phd Faculty needs to come up with a strategy to reduce the workers concern regarding automation. Without a clear strategy, it could lead to disruption and uncertainty within the organization.

High cash cycle compare to competitors

Phd Faculty has a high cash cycle compare to other players in the industry. It needs to shorten the cash cycle by 12% to be more competitive in the marketplace, reduce inventory costs, and be more profitable.

High dependence on existing supply chain

– The disruption in the global supply chains because of the Covid-19 pandemic and blockage of the Suez Canal illustrated the fragile nature of Phd Faculty supply chain. Even after few cautionary changes mentioned in the HBR case study - PhD Project: The Marketing of Business School Faculty Diversity (B), it is still heavily dependent upon the existing supply chain. The existing supply chain though brings in cost efficiencies but it has left Phd Faculty vulnerable to further global disruptions in South East Asia.

Interest costs

– Compare to the competition, Phd Faculty has borrowed money from the capital market at higher rates. It needs to restructure the interest payment and costs so that it can compete better and improve profitability.

Lack of clear differentiation of Phd Faculty products

– To increase the profitability and margins on the products, Phd Faculty needs to provide more differentiated products than what it is currently offering in the marketplace.

High operating costs

– Compare to the competitors, firm in the HBR case study PhD Project: The Marketing of Business School Faculty Diversity (B) has high operating costs in the. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract Phd Faculty 's lucrative customers.

High dependence on star products

– The top 2 products and services of the firm as mentioned in the PhD Project: The Marketing of Business School Faculty Diversity (B) HBR case study still accounts for major business revenue. This dependence on star products in has resulted into insufficient focus on developing new products, even though Phd Faculty has relatively successful track record of launching new products.

Slow decision making process

– As mentioned earlier in the report, Phd Faculty has a very deliberative decision making approach. This approach has resulted in prudent decisions, but it has also resulted in missing opportunities in the industry over the last five years. Phd Faculty even though has strong showing on digital transformation primary two stages, it has struggled to capitalize the power of digital transformation in marketing efforts and new venture efforts.




Opportunities PhD Project: The Marketing of Business School Faculty Diversity (B) | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study PhD Project: The Marketing of Business School Faculty Diversity (B) are -

Lowering marketing communication costs

– 5G expansion will open new opportunities for Phd Faculty in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Sales & Marketing segment, and it will provide faster access to the consumers.

Developing new processes and practices

– Phd Faculty can develop new processes and procedures in Sales & Marketing industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.

Reforming the budgeting process

- By establishing new metrics that will be used to evaluate both existing and potential projects Phd Faculty can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.

Learning at scale

– Online learning technologies has now opened space for Phd Faculty to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.

Building a culture of innovation

– managers at Phd Faculty can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the Sales & Marketing segment.

Reconfiguring business model

– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help Phd Faculty to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.

Using analytics as competitive advantage

– Phd Faculty has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in the sector. This continuous investment in analytics has enabled, as illustrated in the Harvard case study PhD Project: The Marketing of Business School Faculty Diversity (B) - to build a competitive advantage using analytics. The analytics driven competitive advantage can help Phd Faculty to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.

Changes in consumer behavior post Covid-19

– Consumer behavior has changed in the Sales & Marketing industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Phd Faculty can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Phd Faculty can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.

Manufacturing automation

– Phd Faculty can use the latest technology developments to improve its manufacturing and designing process in Sales & Marketing segment. It can use CAD and 3D printing to build a quick prototype and pilot testing products. It can leverage automation using machine learning and artificial intelligence to do faster production at lowers costs, and it can leverage the growth in satellite and tracking technologies to improve inventory management, transportation, and shipping.

Creating value in data economy

– The success of analytics program of Phd Faculty has opened avenues for new revenue streams for the organization in the industry. This can help Phd Faculty to build a more holistic ecosystem as suggested in the PhD Project: The Marketing of Business School Faculty Diversity (B) case study. Phd Faculty can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.

Buying journey improvements

– Phd Faculty can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. PhD Project: The Marketing of Business School Faculty Diversity (B) suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.

Use of Bitcoin and other crypto currencies for transactions

– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Phd Faculty in the consumer business. Now Phd Faculty can target international markets with far fewer capital restrictions requirements than the existing system.

Low interest rates

– Even though inflation is raising its head in most developed economies, Phd Faculty can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.




Threats PhD Project: The Marketing of Business School Faculty Diversity (B) External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study PhD Project: The Marketing of Business School Faculty Diversity (B) are -

Shortening product life cycle

– it is one of the major threat that Phd Faculty is facing in Sales & Marketing sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.

Learning curve for new practices

– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study PhD Project: The Marketing of Business School Faculty Diversity (B), Phd Faculty may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Sales & Marketing .

New competition

– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Phd Faculty in the Sales & Marketing sector and impact the bottomline of the organization.

High level of anxiety and lack of motivation

– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Phd Faculty needs to understand the core reasons impacting the Sales & Marketing industry. This will help it in building a better workplace.

Regulatory challenges

– Phd Faculty needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Sales & Marketing industry regulations.

Consumer confidence and its impact on Phd Faculty demand

– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.

Increasing international competition and downward pressure on margins

– Apart from technology driven competitive advantage dilution, Phd Faculty can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study PhD Project: The Marketing of Business School Faculty Diversity (B) .

Instability in the European markets

– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Phd Faculty will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.

Capital market disruption

– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Phd Faculty.

Easy access to finance

– Easy access to finance in Sales & Marketing field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Phd Faculty can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.

Backlash against dominant players

– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of Phd Faculty business can come under increasing regulations regarding data privacy, data security, etc.

Barriers of entry lowering

– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents Phd Faculty with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.

High dependence on third party suppliers

– Phd Faculty high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.




Weighted SWOT Analysis of PhD Project: The Marketing of Business School Faculty Diversity (B) Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study PhD Project: The Marketing of Business School Faculty Diversity (B) needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study PhD Project: The Marketing of Business School Faculty Diversity (B) is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study PhD Project: The Marketing of Business School Faculty Diversity (B) is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of PhD Project: The Marketing of Business School Faculty Diversity (B) is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Phd Faculty needs to make to build a sustainable competitive advantage.



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