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Religion in the Workplace: A Managerial Outline for Navigating the Law at the Intersection of Business and Religion SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of Religion in the Workplace: A Managerial Outline for Navigating the Law at the Intersection of Business and Religion


This technical note provides an overview of religious discrimination law in the United States and provides managers with a meaningful understanding of their rights and obligations when an employee's religious beliefs or practices conflict with his or her work responsibilities. The analysis will touch on intentional discrimination and harassment ("I'm firing you because you're Christian/Jewish/Other"), types of religious discrimination that are readily identifiable and resolvable. Less obviously, U.S. law requires that employers provide "reasonable accommodation" whenever a religiously neutral business practice interferes with an employee's religious practice; this reasonable accommodation doctrine is more complex and nuanced. Providing reasonable accommodation presents obstacles for managers that are as legalistically dense as they are financially treacherous. This note aims to help managers identify blatantly illegal practices, but it also aims to assist management in navigating the gray areas where the law is underdeveloped or inconsistently applied. The law often provides vignettes of what managers legally can or cannot do, but neither laws nor cases interpreting them provide clear answers for managers attempting to handle challenging religious issues that arise in their firms. Finally, while digesting the information provided in this note, managers must remember that this analysis describes legal solutions, not managerial ones.

Authors :: Andrew C Wicks, Jenny Mead, Eric Haight

Topics :: Sales & Marketing

Tags :: Organizational culture, Personnel policies, SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "Religion in the Workplace: A Managerial Outline for Navigating the Law at the Intersection of Business and Religion" written by Andrew C Wicks, Jenny Mead, Eric Haight includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Religious Law facing as an external strategic factors. Some of the topics covered in Religion in the Workplace: A Managerial Outline for Navigating the Law at the Intersection of Business and Religion case study are - Strategic Management Strategies, Organizational culture, Personnel policies and Sales & Marketing.


Some of the macro environment factors that can be used to understand the Religion in the Workplace: A Managerial Outline for Navigating the Law at the Intersection of Business and Religion casestudy better are - – increasing household debt because of falling income levels, increasing government debt because of Covid-19 spendings, customer relationship management is fast transforming because of increasing concerns over data privacy, competitive advantages are harder to sustain because of technology dispersion, wage bills are increasing, banking and financial system is disrupted by Bitcoin and other crypto currencies, geopolitical disruptions, cloud computing is disrupting traditional business models, increasing energy prices, etc



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Introduction to SWOT Analysis of Religion in the Workplace: A Managerial Outline for Navigating the Law at the Intersection of Business and Religion


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Religion in the Workplace: A Managerial Outline for Navigating the Law at the Intersection of Business and Religion case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Religious Law, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Religious Law operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of Religion in the Workplace: A Managerial Outline for Navigating the Law at the Intersection of Business and Religion can be done for the following purposes –
1. Strategic planning using facts provided in Religion in the Workplace: A Managerial Outline for Navigating the Law at the Intersection of Business and Religion case study
2. Improving business portfolio management of Religious Law
3. Assessing feasibility of the new initiative in Sales & Marketing field.
4. Making a Sales & Marketing topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Religious Law




Strengths Religion in the Workplace: A Managerial Outline for Navigating the Law at the Intersection of Business and Religion | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of Religious Law in Religion in the Workplace: A Managerial Outline for Navigating the Law at the Intersection of Business and Religion Harvard Business Review case study are -

Analytics focus

– Religious Law is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by Andrew C Wicks, Jenny Mead, Eric Haight can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.

Successful track record of launching new products

– Religious Law has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Religious Law has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.

Operational resilience

– The operational resilience strategy in the Religion in the Workplace: A Managerial Outline for Navigating the Law at the Intersection of Business and Religion Harvard Business Review case study comprises – understanding the underlying the factors in the industry, building diversified operations across different geographies so that disruption in one part of the world doesn’t impact the overall performance of the firm, and integrating the various business operations and processes through its digital transformation drive.

Low bargaining power of suppliers

– Suppliers of Religious Law in the sector have low bargaining power. Religion in the Workplace: A Managerial Outline for Navigating the Law at the Intersection of Business and Religion has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Religious Law to manage not only supply disruptions but also source products at highly competitive prices.

Diverse revenue streams

– Religious Law is present in almost all the verticals within the industry. This has provided firm in Religion in the Workplace: A Managerial Outline for Navigating the Law at the Intersection of Business and Religion case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.

High switching costs

– The high switching costs that Religious Law has built up over years in its products and services combo offer has resulted in high retention of customers, lower marketing costs, and greater ability of the firm to focus on its customers.

Innovation driven organization

– Religious Law is one of the most innovative firm in sector. Manager in Religion in the Workplace: A Managerial Outline for Navigating the Law at the Intersection of Business and Religion Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.

Ability to recruit top talent

– Religious Law is one of the leading recruiters in the industry. Managers in the Religion in the Workplace: A Managerial Outline for Navigating the Law at the Intersection of Business and Religion are in a position to attract the best talent available. The firm has a robust talent identification program that helps in identifying the brightest.

Learning organization

- Religious Law is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at Religious Law is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in Religion in the Workplace: A Managerial Outline for Navigating the Law at the Intersection of Business and Religion Harvard Business Review case study emphasize – knowledge, initiative, and innovation.

Sustainable margins compare to other players in Sales & Marketing industry

– Religion in the Workplace: A Managerial Outline for Navigating the Law at the Intersection of Business and Religion firm has clearly differentiated products in the market place. This has enabled Religious Law to fetch slight price premium compare to the competitors in the Sales & Marketing industry. The sustainable margins have also helped Religious Law to invest into research and development (R&D) and innovation.

Effective Research and Development (R&D)

– Religious Law has innovation driven culture where significant part of the revenues are spent on the research and development activities. This has resulted in, as mentioned in case study Religion in the Workplace: A Managerial Outline for Navigating the Law at the Intersection of Business and Religion - staying ahead in the industry in terms of – new product launches, superior customer experience, highly competitive pricing strategies, and great returns to the shareholders.

High brand equity

– Religious Law has strong brand awareness and brand recognition among both - the exiting customers and potential new customers. Strong brand equity has enabled Religious Law to keep acquiring new customers and building profitable relationship with both the new and loyal customers.






Weaknesses Religion in the Workplace: A Managerial Outline for Navigating the Law at the Intersection of Business and Religion | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of Religion in the Workplace: A Managerial Outline for Navigating the Law at the Intersection of Business and Religion are -

No frontier risks strategy

– After analyzing the HBR case study Religion in the Workplace: A Managerial Outline for Navigating the Law at the Intersection of Business and Religion, it seems that company is thinking about the frontier risks that can impact Sales & Marketing strategy. But it has very little resources allocation to manage the risks emerging from events such as natural disasters, climate change, melting of permafrost, tacking the rise of artificial intelligence, opportunities and threats emerging from commercialization of space etc.

Slow decision making process

– As mentioned earlier in the report, Religious Law has a very deliberative decision making approach. This approach has resulted in prudent decisions, but it has also resulted in missing opportunities in the industry over the last five years. Religious Law even though has strong showing on digital transformation primary two stages, it has struggled to capitalize the power of digital transformation in marketing efforts and new venture efforts.

High dependence on existing supply chain

– The disruption in the global supply chains because of the Covid-19 pandemic and blockage of the Suez Canal illustrated the fragile nature of Religious Law supply chain. Even after few cautionary changes mentioned in the HBR case study - Religion in the Workplace: A Managerial Outline for Navigating the Law at the Intersection of Business and Religion, it is still heavily dependent upon the existing supply chain. The existing supply chain though brings in cost efficiencies but it has left Religious Law vulnerable to further global disruptions in South East Asia.

High dependence on star products

– The top 2 products and services of the firm as mentioned in the Religion in the Workplace: A Managerial Outline for Navigating the Law at the Intersection of Business and Religion HBR case study still accounts for major business revenue. This dependence on star products in has resulted into insufficient focus on developing new products, even though Religious Law has relatively successful track record of launching new products.

High bargaining power of channel partners

– Because of the regulatory requirements, Andrew C Wicks, Jenny Mead, Eric Haight suggests that, Religious Law is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the industry.

Capital Spending Reduction

– Even during the low interest decade, Religious Law has not been able to do capital spending to the tune of the competition. This has resulted into fewer innovations and company facing stiff competition from both existing competitors and new entrants who are disrupting the industry using digital technology.

Slow to strategic competitive environment developments

– As Religion in the Workplace: A Managerial Outline for Navigating the Law at the Intersection of Business and Religion HBR case study mentions - Religious Law takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.

Employees’ incomplete understanding of strategy

– From the instances in the HBR case study Religion in the Workplace: A Managerial Outline for Navigating the Law at the Intersection of Business and Religion, it seems that the employees of Religious Law don’t have comprehensive understanding of the firm’s strategy. This is reflected in number of promotional campaigns over the last few years that had mixed messaging and competing priorities. Some of the strategic activities and services promoted in the promotional campaigns were not consistent with the organization’s strategy.

High cash cycle compare to competitors

Religious Law has a high cash cycle compare to other players in the industry. It needs to shorten the cash cycle by 12% to be more competitive in the marketplace, reduce inventory costs, and be more profitable.

Compensation and incentives

– The revenue per employee as mentioned in the HBR case study Religion in the Workplace: A Managerial Outline for Navigating the Law at the Intersection of Business and Religion, is just above the industry average. Religious Law needs to redesign the compensation structure and incentives to increase the revenue per employees. Some of the steps that it can take are – hiring more specialists on project basis, etc.

Skills based hiring

– The stress on hiring functional specialists at Religious Law has created an environment where the organization is dominated by functional specialists rather than management generalist. This has resulted into product oriented approach rather than marketing oriented approach or consumers oriented approach.




Opportunities Religion in the Workplace: A Managerial Outline for Navigating the Law at the Intersection of Business and Religion | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study Religion in the Workplace: A Managerial Outline for Navigating the Law at the Intersection of Business and Religion are -

Learning at scale

– Online learning technologies has now opened space for Religious Law to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.

Changes in consumer behavior post Covid-19

– Consumer behavior has changed in the Sales & Marketing industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Religious Law can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Religious Law can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.

Identify volunteer opportunities

– Covid-19 has impacted working population in two ways – it has led to people soul searching about their professional choices, resulting in mass resignation. Secondly it has encouraged people to do things that they are passionate about. This has opened opportunities for businesses to build volunteer oriented socially driven projects. Religious Law can explore opportunities that can attract volunteers and are consistent with its mission and vision.

Loyalty marketing

– Religious Law has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.

Creating value in data economy

– The success of analytics program of Religious Law has opened avenues for new revenue streams for the organization in the industry. This can help Religious Law to build a more holistic ecosystem as suggested in the Religion in the Workplace: A Managerial Outline for Navigating the Law at the Intersection of Business and Religion case study. Religious Law can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.

Better consumer reach

– The expansion of the 5G network will help Religious Law to increase its market reach. Religious Law will be able to reach out to new customers. Secondly 5G will also provide technology framework to build new tools and products that can help more immersive consumer experience and faster consumer journey.

Finding new ways to collaborate

– Covid-19 has not only transformed business models of companies in Sales & Marketing industry, but it has also influenced the consumer preferences. Religious Law can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.

Using analytics as competitive advantage

– Religious Law has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in the sector. This continuous investment in analytics has enabled, as illustrated in the Harvard case study Religion in the Workplace: A Managerial Outline for Navigating the Law at the Intersection of Business and Religion - to build a competitive advantage using analytics. The analytics driven competitive advantage can help Religious Law to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.

Manufacturing automation

– Religious Law can use the latest technology developments to improve its manufacturing and designing process in Sales & Marketing segment. It can use CAD and 3D printing to build a quick prototype and pilot testing products. It can leverage automation using machine learning and artificial intelligence to do faster production at lowers costs, and it can leverage the growth in satellite and tracking technologies to improve inventory management, transportation, and shipping.

Reforming the budgeting process

- By establishing new metrics that will be used to evaluate both existing and potential projects Religious Law can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.

Buying journey improvements

– Religious Law can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. Religion in the Workplace: A Managerial Outline for Navigating the Law at the Intersection of Business and Religion suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.

Use of Bitcoin and other crypto currencies for transactions

– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Religious Law in the consumer business. Now Religious Law can target international markets with far fewer capital restrictions requirements than the existing system.

Redefining models of collaboration and team work

– As explained in the weaknesses section, Religious Law is facing challenges because of the dominance of functional experts in the organization. Religion in the Workplace: A Managerial Outline for Navigating the Law at the Intersection of Business and Religion case study suggests that firm can utilize new technology to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.




Threats Religion in the Workplace: A Managerial Outline for Navigating the Law at the Intersection of Business and Religion External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study Religion in the Workplace: A Managerial Outline for Navigating the Law at the Intersection of Business and Religion are -

Technology acceleration in Forth Industrial Revolution

– Religious Law has witnessed rapid integration of technology during Covid-19 in the Sales & Marketing industry. As one of the leading players in the industry, Religious Law needs to keep up with the evolution of technology in the Sales & Marketing sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.

Learning curve for new practices

– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Religion in the Workplace: A Managerial Outline for Navigating the Law at the Intersection of Business and Religion, Religious Law may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Sales & Marketing .

High level of anxiety and lack of motivation

– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Religious Law needs to understand the core reasons impacting the Sales & Marketing industry. This will help it in building a better workplace.

Regulatory challenges

– Religious Law needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Sales & Marketing industry regulations.

Shortening product life cycle

– it is one of the major threat that Religious Law is facing in Sales & Marketing sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.

Easy access to finance

– Easy access to finance in Sales & Marketing field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Religious Law can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.

Increasing wage structure of Religious Law

– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Religious Law.

New competition

– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Religious Law in the Sales & Marketing sector and impact the bottomline of the organization.

Environmental challenges

– Religious Law needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. Religious Law can take advantage of this fund but it will also bring new competitors in the Sales & Marketing industry.

Stagnating economy with rate increase

– Religious Law can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the field.

Barriers of entry lowering

– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents Religious Law with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.

Increasing international competition and downward pressure on margins

– Apart from technology driven competitive advantage dilution, Religious Law can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Religion in the Workplace: A Managerial Outline for Navigating the Law at the Intersection of Business and Religion .

Aging population

– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.




Weighted SWOT Analysis of Religion in the Workplace: A Managerial Outline for Navigating the Law at the Intersection of Business and Religion Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Religion in the Workplace: A Managerial Outline for Navigating the Law at the Intersection of Business and Religion needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study Religion in the Workplace: A Managerial Outline for Navigating the Law at the Intersection of Business and Religion is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study Religion in the Workplace: A Managerial Outline for Navigating the Law at the Intersection of Business and Religion is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of Religion in the Workplace: A Managerial Outline for Navigating the Law at the Intersection of Business and Religion is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Religious Law needs to make to build a sustainable competitive advantage.



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