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How Focused Identities Can help Brands Navigate A Changing Media Landscape SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of How Focused Identities Can help Brands Navigate A Changing Media Landscape


In today's rapidly changing and fast-paced media landscape, consumer attention is a rare and fractured commodity. Within this environment, marketing and branding must serve customers who are attending to multiple media simultaneously, while brand placement moves brands outside of advertisements and into incidental exposure. Some brands offer a strong, consistent, and focused brand identity on all consumer-facing fronts, from advertising to event promotion and retail environments. These brands can retain their effectiveness in this new media reality, as mere exposure is all that's required to activate their rich brand identity. At the same time, brand exposure effects illuminate the vast role of nonconscious attention and processing in consumer cognition and behavior. New research shows that even incidental exposure to a brand can alter consumer behavior in manners consistent with brand identity, producing effects which may persist outside of marketing contexts and occur even when the product is not purchased or consumed. These findings suggest that strong brand identities can retain effectiveness in the modern media environment, but further work is needed to explore their multi-dimensional effects on consumer life.

Authors :: Adam S Brasel

Topics :: Sales & Marketing

Tags :: , SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "How Focused Identities Can help Brands Navigate A Changing Media Landscape" written by Adam S Brasel includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Exposure Brand facing as an external strategic factors. Some of the topics covered in How Focused Identities Can help Brands Navigate A Changing Media Landscape case study are - Strategic Management Strategies, and Sales & Marketing.


Some of the macro environment factors that can be used to understand the How Focused Identities Can help Brands Navigate A Changing Media Landscape casestudy better are - – supply chains are disrupted by pandemic , wage bills are increasing, banking and financial system is disrupted by Bitcoin and other crypto currencies, technology disruption, increasing inequality as vast percentage of new income is going to the top 1%, there is backlash against globalization, customer relationship management is fast transforming because of increasing concerns over data privacy, competitive advantages are harder to sustain because of technology dispersion, challanges to central banks by blockchain based private currencies, etc



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Introduction to SWOT Analysis of How Focused Identities Can help Brands Navigate A Changing Media Landscape


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in How Focused Identities Can help Brands Navigate A Changing Media Landscape case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Exposure Brand, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Exposure Brand operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of How Focused Identities Can help Brands Navigate A Changing Media Landscape can be done for the following purposes –
1. Strategic planning using facts provided in How Focused Identities Can help Brands Navigate A Changing Media Landscape case study
2. Improving business portfolio management of Exposure Brand
3. Assessing feasibility of the new initiative in Sales & Marketing field.
4. Making a Sales & Marketing topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Exposure Brand




Strengths How Focused Identities Can help Brands Navigate A Changing Media Landscape | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of Exposure Brand in How Focused Identities Can help Brands Navigate A Changing Media Landscape Harvard Business Review case study are -

Sustainable margins compare to other players in Sales & Marketing industry

– How Focused Identities Can help Brands Navigate A Changing Media Landscape firm has clearly differentiated products in the market place. This has enabled Exposure Brand to fetch slight price premium compare to the competitors in the Sales & Marketing industry. The sustainable margins have also helped Exposure Brand to invest into research and development (R&D) and innovation.

Superior customer experience

– The customer experience strategy of Exposure Brand in the segment is based on four key concepts – personalization, simplification of complex needs, prompt response, and continuous engagement.

High brand equity

– Exposure Brand has strong brand awareness and brand recognition among both - the exiting customers and potential new customers. Strong brand equity has enabled Exposure Brand to keep acquiring new customers and building profitable relationship with both the new and loyal customers.

Organizational Resilience of Exposure Brand

– The covid-19 pandemic has put organizational resilience at the centre of everthing that Exposure Brand does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.

High switching costs

– The high switching costs that Exposure Brand has built up over years in its products and services combo offer has resulted in high retention of customers, lower marketing costs, and greater ability of the firm to focus on its customers.

Low bargaining power of suppliers

– Suppliers of Exposure Brand in the sector have low bargaining power. How Focused Identities Can help Brands Navigate A Changing Media Landscape has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Exposure Brand to manage not only supply disruptions but also source products at highly competitive prices.

Operational resilience

– The operational resilience strategy in the How Focused Identities Can help Brands Navigate A Changing Media Landscape Harvard Business Review case study comprises – understanding the underlying the factors in the industry, building diversified operations across different geographies so that disruption in one part of the world doesn’t impact the overall performance of the firm, and integrating the various business operations and processes through its digital transformation drive.

Learning organization

- Exposure Brand is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at Exposure Brand is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in How Focused Identities Can help Brands Navigate A Changing Media Landscape Harvard Business Review case study emphasize – knowledge, initiative, and innovation.

Cross disciplinary teams

– Horizontal connected teams at the Exposure Brand are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.

Strong track record of project management

– Exposure Brand is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.

Innovation driven organization

– Exposure Brand is one of the most innovative firm in sector. Manager in How Focused Identities Can help Brands Navigate A Changing Media Landscape Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.

Analytics focus

– Exposure Brand is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by Adam S Brasel can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.






Weaknesses How Focused Identities Can help Brands Navigate A Changing Media Landscape | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of How Focused Identities Can help Brands Navigate A Changing Media Landscape are -

Interest costs

– Compare to the competition, Exposure Brand has borrowed money from the capital market at higher rates. It needs to restructure the interest payment and costs so that it can compete better and improve profitability.

Ability to respond to the competition

– As the decision making is very deliberative, highlighted in the case study How Focused Identities Can help Brands Navigate A Changing Media Landscape, in the dynamic environment Exposure Brand has struggled to respond to the nimble upstart competition. Exposure Brand has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.

Capital Spending Reduction

– Even during the low interest decade, Exposure Brand has not been able to do capital spending to the tune of the competition. This has resulted into fewer innovations and company facing stiff competition from both existing competitors and new entrants who are disrupting the industry using digital technology.

Skills based hiring

– The stress on hiring functional specialists at Exposure Brand has created an environment where the organization is dominated by functional specialists rather than management generalist. This has resulted into product oriented approach rather than marketing oriented approach or consumers oriented approach.

High bargaining power of channel partners

– Because of the regulatory requirements, Adam S Brasel suggests that, Exposure Brand is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the industry.

Increasing silos among functional specialists

– The organizational structure of Exposure Brand is dominated by functional specialists. It is not different from other players in the Sales & Marketing segment. Exposure Brand needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help Exposure Brand to focus more on services rather than just following the product oriented approach.

No frontier risks strategy

– After analyzing the HBR case study How Focused Identities Can help Brands Navigate A Changing Media Landscape, it seems that company is thinking about the frontier risks that can impact Sales & Marketing strategy. But it has very little resources allocation to manage the risks emerging from events such as natural disasters, climate change, melting of permafrost, tacking the rise of artificial intelligence, opportunities and threats emerging from commercialization of space etc.

Aligning sales with marketing

– It come across in the case study How Focused Identities Can help Brands Navigate A Changing Media Landscape that the firm needs to have more collaboration between its sales team and marketing team. Sales professionals in the industry have deep experience in developing customer relationships. Marketing department in the case How Focused Identities Can help Brands Navigate A Changing Media Landscape can leverage the sales team experience to cultivate customer relationships as Exposure Brand is planning to shift buying processes online.

Slow to strategic competitive environment developments

– As How Focused Identities Can help Brands Navigate A Changing Media Landscape HBR case study mentions - Exposure Brand takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.

High operating costs

– Compare to the competitors, firm in the HBR case study How Focused Identities Can help Brands Navigate A Changing Media Landscape has high operating costs in the. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract Exposure Brand 's lucrative customers.

Slow decision making process

– As mentioned earlier in the report, Exposure Brand has a very deliberative decision making approach. This approach has resulted in prudent decisions, but it has also resulted in missing opportunities in the industry over the last five years. Exposure Brand even though has strong showing on digital transformation primary two stages, it has struggled to capitalize the power of digital transformation in marketing efforts and new venture efforts.




Opportunities How Focused Identities Can help Brands Navigate A Changing Media Landscape | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study How Focused Identities Can help Brands Navigate A Changing Media Landscape are -

Reconfiguring business model

– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help Exposure Brand to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.

Better consumer reach

– The expansion of the 5G network will help Exposure Brand to increase its market reach. Exposure Brand will be able to reach out to new customers. Secondly 5G will also provide technology framework to build new tools and products that can help more immersive consumer experience and faster consumer journey.

Identify volunteer opportunities

– Covid-19 has impacted working population in two ways – it has led to people soul searching about their professional choices, resulting in mass resignation. Secondly it has encouraged people to do things that they are passionate about. This has opened opportunities for businesses to build volunteer oriented socially driven projects. Exposure Brand can explore opportunities that can attract volunteers and are consistent with its mission and vision.

Redefining models of collaboration and team work

– As explained in the weaknesses section, Exposure Brand is facing challenges because of the dominance of functional experts in the organization. How Focused Identities Can help Brands Navigate A Changing Media Landscape case study suggests that firm can utilize new technology to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.

Harnessing reconfiguration of the global supply chains

– As the trade war between US and China heats up in the coming years, Exposure Brand can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, How Focused Identities Can help Brands Navigate A Changing Media Landscape, to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.

Using analytics as competitive advantage

– Exposure Brand has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in the sector. This continuous investment in analytics has enabled, as illustrated in the Harvard case study How Focused Identities Can help Brands Navigate A Changing Media Landscape - to build a competitive advantage using analytics. The analytics driven competitive advantage can help Exposure Brand to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.

Leveraging digital technologies

– Exposure Brand can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.

Reforming the budgeting process

- By establishing new metrics that will be used to evaluate both existing and potential projects Exposure Brand can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.

Low interest rates

– Even though inflation is raising its head in most developed economies, Exposure Brand can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.

Lowering marketing communication costs

– 5G expansion will open new opportunities for Exposure Brand in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Sales & Marketing segment, and it will provide faster access to the consumers.

Changes in consumer behavior post Covid-19

– Consumer behavior has changed in the Sales & Marketing industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Exposure Brand can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Exposure Brand can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.

Finding new ways to collaborate

– Covid-19 has not only transformed business models of companies in Sales & Marketing industry, but it has also influenced the consumer preferences. Exposure Brand can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.

Developing new processes and practices

– Exposure Brand can develop new processes and procedures in Sales & Marketing industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.




Threats How Focused Identities Can help Brands Navigate A Changing Media Landscape External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study How Focused Identities Can help Brands Navigate A Changing Media Landscape are -

Learning curve for new practices

– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study How Focused Identities Can help Brands Navigate A Changing Media Landscape, Exposure Brand may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Sales & Marketing .

Increasing wage structure of Exposure Brand

– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Exposure Brand.

Trade war between China and United States

– The trade war between two of the biggest economies can hugely impact the opportunities for Exposure Brand in the Sales & Marketing industry. The Sales & Marketing industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.

Environmental challenges

– Exposure Brand needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. Exposure Brand can take advantage of this fund but it will also bring new competitors in the Sales & Marketing industry.

Regulatory challenges

– Exposure Brand needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Sales & Marketing industry regulations.

Consumer confidence and its impact on Exposure Brand demand

– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.

High level of anxiety and lack of motivation

– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Exposure Brand needs to understand the core reasons impacting the Sales & Marketing industry. This will help it in building a better workplace.

Capital market disruption

– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Exposure Brand.

Stagnating economy with rate increase

– Exposure Brand can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the field.

Increasing international competition and downward pressure on margins

– Apart from technology driven competitive advantage dilution, Exposure Brand can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study How Focused Identities Can help Brands Navigate A Changing Media Landscape .

Technology disruption because of hacks, piracy etc

– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.

Backlash against dominant players

– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of Exposure Brand business can come under increasing regulations regarding data privacy, data security, etc.

Easy access to finance

– Easy access to finance in Sales & Marketing field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Exposure Brand can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.




Weighted SWOT Analysis of How Focused Identities Can help Brands Navigate A Changing Media Landscape Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study How Focused Identities Can help Brands Navigate A Changing Media Landscape needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study How Focused Identities Can help Brands Navigate A Changing Media Landscape is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study How Focused Identities Can help Brands Navigate A Changing Media Landscape is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of How Focused Identities Can help Brands Navigate A Changing Media Landscape is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Exposure Brand needs to make to build a sustainable competitive advantage.



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