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Gillette Co.: Dry Idea Advertising (A), Video SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of Gillette Co.: Dry Idea Advertising (A), Video


Presents an audiovisual account of the five year struggle to solve creative problems on the Gillette Co.'s Dry Idea brand antiperspirant. The Dry Idea creative review is divided into three parts: 1) review of early advertising, 2) reenactment of a 1983 meeting attended by Gillette managers and representatives from Dry Idea's advertising agency, and 3) a chronology of 1983 creative exploratory work preliminary results from October copy testing.

Authors :: Thomas V. Bonoma, Shirley M. Spence

Topics :: Sales & Marketing

Tags :: Product development, SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "Gillette Co.: Dry Idea Advertising (A), Video" written by Thomas V. Bonoma, Shirley M. Spence includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Dry Gillette facing as an external strategic factors. Some of the topics covered in Gillette Co.: Dry Idea Advertising (A), Video case study are - Strategic Management Strategies, Product development and Sales & Marketing.


Some of the macro environment factors that can be used to understand the Gillette Co.: Dry Idea Advertising (A), Video casestudy better are - – increasing inequality as vast percentage of new income is going to the top 1%, competitive advantages are harder to sustain because of technology dispersion, challanges to central banks by blockchain based private currencies, wage bills are increasing, technology disruption, increasing household debt because of falling income levels, cloud computing is disrupting traditional business models, increasing transportation and logistics costs, increasing energy prices, etc



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Introduction to SWOT Analysis of Gillette Co.: Dry Idea Advertising (A), Video


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Gillette Co.: Dry Idea Advertising (A), Video case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Dry Gillette, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Dry Gillette operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of Gillette Co.: Dry Idea Advertising (A), Video can be done for the following purposes –
1. Strategic planning using facts provided in Gillette Co.: Dry Idea Advertising (A), Video case study
2. Improving business portfolio management of Dry Gillette
3. Assessing feasibility of the new initiative in Sales & Marketing field.
4. Making a Sales & Marketing topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Dry Gillette




Strengths Gillette Co.: Dry Idea Advertising (A), Video | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of Dry Gillette in Gillette Co.: Dry Idea Advertising (A), Video Harvard Business Review case study are -

High brand equity

– Dry Gillette has strong brand awareness and brand recognition among both - the exiting customers and potential new customers. Strong brand equity has enabled Dry Gillette to keep acquiring new customers and building profitable relationship with both the new and loyal customers.

Learning organization

- Dry Gillette is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at Dry Gillette is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in Gillette Co.: Dry Idea Advertising (A), Video Harvard Business Review case study emphasize – knowledge, initiative, and innovation.

Cross disciplinary teams

– Horizontal connected teams at the Dry Gillette are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.

Innovation driven organization

– Dry Gillette is one of the most innovative firm in sector. Manager in Gillette Co.: Dry Idea Advertising (A), Video Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.

Organizational Resilience of Dry Gillette

– The covid-19 pandemic has put organizational resilience at the centre of everthing that Dry Gillette does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.

Digital Transformation in Sales & Marketing segment

- digital transformation varies from industry to industry. For Dry Gillette digital transformation journey comprises differing goals based on market maturity, customer technology acceptance, and organizational culture. Dry Gillette has successfully integrated the four key components of digital transformation – digital integration in processes, digital integration in marketing and customer relationship management, digital integration into the value chain, and using technology to explore new products and market opportunities.

Ability to lead change in Sales & Marketing field

– Dry Gillette is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Dry Gillette in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.

Strong track record of project management

– Dry Gillette is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.

Training and development

– Dry Gillette has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in Gillette Co.: Dry Idea Advertising (A), Video Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.

Ability to recruit top talent

– Dry Gillette is one of the leading recruiters in the industry. Managers in the Gillette Co.: Dry Idea Advertising (A), Video are in a position to attract the best talent available. The firm has a robust talent identification program that helps in identifying the brightest.

Superior customer experience

– The customer experience strategy of Dry Gillette in the segment is based on four key concepts – personalization, simplification of complex needs, prompt response, and continuous engagement.

Sustainable margins compare to other players in Sales & Marketing industry

– Gillette Co.: Dry Idea Advertising (A), Video firm has clearly differentiated products in the market place. This has enabled Dry Gillette to fetch slight price premium compare to the competitors in the Sales & Marketing industry. The sustainable margins have also helped Dry Gillette to invest into research and development (R&D) and innovation.






Weaknesses Gillette Co.: Dry Idea Advertising (A), Video | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of Gillette Co.: Dry Idea Advertising (A), Video are -

Aligning sales with marketing

– It come across in the case study Gillette Co.: Dry Idea Advertising (A), Video that the firm needs to have more collaboration between its sales team and marketing team. Sales professionals in the industry have deep experience in developing customer relationships. Marketing department in the case Gillette Co.: Dry Idea Advertising (A), Video can leverage the sales team experience to cultivate customer relationships as Dry Gillette is planning to shift buying processes online.

High operating costs

– Compare to the competitors, firm in the HBR case study Gillette Co.: Dry Idea Advertising (A), Video has high operating costs in the. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract Dry Gillette 's lucrative customers.

Lack of clear differentiation of Dry Gillette products

– To increase the profitability and margins on the products, Dry Gillette needs to provide more differentiated products than what it is currently offering in the marketplace.

Workers concerns about automation

– As automation is fast increasing in the segment, Dry Gillette needs to come up with a strategy to reduce the workers concern regarding automation. Without a clear strategy, it could lead to disruption and uncertainty within the organization.

Employees’ incomplete understanding of strategy

– From the instances in the HBR case study Gillette Co.: Dry Idea Advertising (A), Video, it seems that the employees of Dry Gillette don’t have comprehensive understanding of the firm’s strategy. This is reflected in number of promotional campaigns over the last few years that had mixed messaging and competing priorities. Some of the strategic activities and services promoted in the promotional campaigns were not consistent with the organization’s strategy.

High bargaining power of channel partners

– Because of the regulatory requirements, Thomas V. Bonoma, Shirley M. Spence suggests that, Dry Gillette is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the industry.

High dependence on existing supply chain

– The disruption in the global supply chains because of the Covid-19 pandemic and blockage of the Suez Canal illustrated the fragile nature of Dry Gillette supply chain. Even after few cautionary changes mentioned in the HBR case study - Gillette Co.: Dry Idea Advertising (A), Video, it is still heavily dependent upon the existing supply chain. The existing supply chain though brings in cost efficiencies but it has left Dry Gillette vulnerable to further global disruptions in South East Asia.

Slow to harness new channels of communication

– Even though competitors are using new communication channels such as Instagram, Tiktok, and Snap, Dry Gillette is slow explore the new channels of communication. These new channels of communication mentioned in marketing section of case study Gillette Co.: Dry Idea Advertising (A), Video can help to provide better information regarding products and services. It can also build an online community to further reach out to potential customers.

Low market penetration in new markets

– Outside its home market of Dry Gillette, firm in the HBR case study Gillette Co.: Dry Idea Advertising (A), Video needs to spend more promotional, marketing, and advertising efforts to penetrate international markets.

High dependence on star products

– The top 2 products and services of the firm as mentioned in the Gillette Co.: Dry Idea Advertising (A), Video HBR case study still accounts for major business revenue. This dependence on star products in has resulted into insufficient focus on developing new products, even though Dry Gillette has relatively successful track record of launching new products.

High cash cycle compare to competitors

Dry Gillette has a high cash cycle compare to other players in the industry. It needs to shorten the cash cycle by 12% to be more competitive in the marketplace, reduce inventory costs, and be more profitable.




Opportunities Gillette Co.: Dry Idea Advertising (A), Video | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study Gillette Co.: Dry Idea Advertising (A), Video are -

Changes in consumer behavior post Covid-19

– Consumer behavior has changed in the Sales & Marketing industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Dry Gillette can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Dry Gillette can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.

Lowering marketing communication costs

– 5G expansion will open new opportunities for Dry Gillette in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Sales & Marketing segment, and it will provide faster access to the consumers.

Low interest rates

– Even though inflation is raising its head in most developed economies, Dry Gillette can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.

Better consumer reach

– The expansion of the 5G network will help Dry Gillette to increase its market reach. Dry Gillette will be able to reach out to new customers. Secondly 5G will also provide technology framework to build new tools and products that can help more immersive consumer experience and faster consumer journey.

Reforming the budgeting process

- By establishing new metrics that will be used to evaluate both existing and potential projects Dry Gillette can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.

Redefining models of collaboration and team work

– As explained in the weaknesses section, Dry Gillette is facing challenges because of the dominance of functional experts in the organization. Gillette Co.: Dry Idea Advertising (A), Video case study suggests that firm can utilize new technology to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.

Harnessing reconfiguration of the global supply chains

– As the trade war between US and China heats up in the coming years, Dry Gillette can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, Gillette Co.: Dry Idea Advertising (A), Video, to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.

Building a culture of innovation

– managers at Dry Gillette can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the Sales & Marketing segment.

Reconfiguring business model

– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help Dry Gillette to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.

Use of Bitcoin and other crypto currencies for transactions

– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Dry Gillette in the consumer business. Now Dry Gillette can target international markets with far fewer capital restrictions requirements than the existing system.

Creating value in data economy

– The success of analytics program of Dry Gillette has opened avenues for new revenue streams for the organization in the industry. This can help Dry Gillette to build a more holistic ecosystem as suggested in the Gillette Co.: Dry Idea Advertising (A), Video case study. Dry Gillette can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.

Developing new processes and practices

– Dry Gillette can develop new processes and procedures in Sales & Marketing industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.

Buying journey improvements

– Dry Gillette can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. Gillette Co.: Dry Idea Advertising (A), Video suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.




Threats Gillette Co.: Dry Idea Advertising (A), Video External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study Gillette Co.: Dry Idea Advertising (A), Video are -

Regulatory challenges

– Dry Gillette needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Sales & Marketing industry regulations.

Shortening product life cycle

– it is one of the major threat that Dry Gillette is facing in Sales & Marketing sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.

Environmental challenges

– Dry Gillette needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. Dry Gillette can take advantage of this fund but it will also bring new competitors in the Sales & Marketing industry.

Backlash against dominant players

– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of Dry Gillette business can come under increasing regulations regarding data privacy, data security, etc.

Barriers of entry lowering

– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents Dry Gillette with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.

Capital market disruption

– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Dry Gillette.

High dependence on third party suppliers

– Dry Gillette high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.

Easy access to finance

– Easy access to finance in Sales & Marketing field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Dry Gillette can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.

Trade war between China and United States

– The trade war between two of the biggest economies can hugely impact the opportunities for Dry Gillette in the Sales & Marketing industry. The Sales & Marketing industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.

Consumer confidence and its impact on Dry Gillette demand

– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.

High level of anxiety and lack of motivation

– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Dry Gillette needs to understand the core reasons impacting the Sales & Marketing industry. This will help it in building a better workplace.

Stagnating economy with rate increase

– Dry Gillette can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the field.

Increasing wage structure of Dry Gillette

– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Dry Gillette.




Weighted SWOT Analysis of Gillette Co.: Dry Idea Advertising (A), Video Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Gillette Co.: Dry Idea Advertising (A), Video needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study Gillette Co.: Dry Idea Advertising (A), Video is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study Gillette Co.: Dry Idea Advertising (A), Video is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of Gillette Co.: Dry Idea Advertising (A), Video is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Dry Gillette needs to make to build a sustainable competitive advantage.



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