Discount and Hawkins: Critical Moments, Full Transcript SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
Strategy & Execution
Strategy / MBA Resources
Case Study SWOT Analysis Solution
Case Study Description of Discount and Hawkins: Critical Moments, Full Transcript
This case presents a transcript of two professional negotiators of the Discount and Hawkins real estate negotiations. It highlights the challenges of creating value for both sides in the deal and provides a glimpse of how one set of professionals structured an agreement.
Swot Analysis of "Discount and Hawkins: Critical Moments, Full Transcript" written by Michael A. Wheeler, Gillian Morris includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Transcript Hawkins facing as an external strategic factors. Some of the topics covered in Discount and Hawkins: Critical Moments, Full Transcript case study are - Strategic Management Strategies, Influence, Negotiations and Strategy & Execution.
Some of the macro environment factors that can be used to understand the Discount and Hawkins: Critical Moments, Full Transcript casestudy better are - – competitive advantages are harder to sustain because of technology dispersion, increasing household debt because of falling income levels, talent flight as more people leaving formal jobs, cloud computing is disrupting traditional business models, increasing government debt because of Covid-19 spendings, supply chains are disrupted by pandemic , wage bills are increasing,
there is increasing trade war between United States & China, technology disruption, etc
Introduction to SWOT Analysis of Discount and Hawkins: Critical Moments, Full Transcript
SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Discount and Hawkins: Critical Moments, Full Transcript case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Transcript Hawkins, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Transcript Hawkins operates in.
According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.
SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix
SWOT analysis of Discount and Hawkins: Critical Moments, Full Transcript can be done for the following purposes –
1. Strategic planning using facts provided in Discount and Hawkins: Critical Moments, Full Transcript case study
2. Improving business portfolio management of Transcript Hawkins
3. Assessing feasibility of the new initiative in Strategy & Execution field.
4. Making a Strategy & Execution topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Transcript Hawkins
Strengths Discount and Hawkins: Critical Moments, Full Transcript | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The strengths of Transcript Hawkins in Discount and Hawkins: Critical Moments, Full Transcript Harvard Business Review case study are -
Innovation driven organization
– Transcript Hawkins is one of the most innovative firm in sector. Manager in Discount and Hawkins: Critical Moments, Full Transcript Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.
Learning organization
- Transcript Hawkins is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at Transcript Hawkins is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in Discount and Hawkins: Critical Moments, Full Transcript Harvard Business Review case study emphasize – knowledge, initiative, and innovation.
Low bargaining power of suppliers
– Suppliers of Transcript Hawkins in the sector have low bargaining power. Discount and Hawkins: Critical Moments, Full Transcript has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Transcript Hawkins to manage not only supply disruptions but also source products at highly competitive prices.
Analytics focus
– Transcript Hawkins is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by Michael A. Wheeler, Gillian Morris can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.
Cross disciplinary teams
– Horizontal connected teams at the Transcript Hawkins are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.
Successful track record of launching new products
– Transcript Hawkins has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Transcript Hawkins has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.
Digital Transformation in Strategy & Execution segment
- digital transformation varies from industry to industry. For Transcript Hawkins digital transformation journey comprises differing goals based on market maturity, customer technology acceptance, and organizational culture. Transcript Hawkins has successfully integrated the four key components of digital transformation – digital integration in processes, digital integration in marketing and customer relationship management, digital integration into the value chain, and using technology to explore new products and market opportunities.
High switching costs
– The high switching costs that Transcript Hawkins has built up over years in its products and services combo offer has resulted in high retention of customers, lower marketing costs, and greater ability of the firm to focus on its customers.
Sustainable margins compare to other players in Strategy & Execution industry
– Discount and Hawkins: Critical Moments, Full Transcript firm has clearly differentiated products in the market place. This has enabled Transcript Hawkins to fetch slight price premium compare to the competitors in the Strategy & Execution industry. The sustainable margins have also helped Transcript Hawkins to invest into research and development (R&D) and innovation.
Strong track record of project management
– Transcript Hawkins is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.
Superior customer experience
– The customer experience strategy of Transcript Hawkins in the segment is based on four key concepts – personalization, simplification of complex needs, prompt response, and continuous engagement.
Ability to lead change in Strategy & Execution field
– Transcript Hawkins is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Transcript Hawkins in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.
Weaknesses Discount and Hawkins: Critical Moments, Full Transcript | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The weaknesses of Discount and Hawkins: Critical Moments, Full Transcript are -
No frontier risks strategy
– After analyzing the HBR case study Discount and Hawkins: Critical Moments, Full Transcript, it seems that company is thinking about the frontier risks that can impact Strategy & Execution strategy. But it has very little resources allocation to manage the risks emerging from events such as natural disasters, climate change, melting of permafrost, tacking the rise of artificial intelligence, opportunities and threats emerging from commercialization of space etc.
High bargaining power of channel partners
– Because of the regulatory requirements, Michael A. Wheeler, Gillian Morris suggests that, Transcript Hawkins is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the industry.
Increasing silos among functional specialists
– The organizational structure of Transcript Hawkins is dominated by functional specialists. It is not different from other players in the Strategy & Execution segment. Transcript Hawkins needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help Transcript Hawkins to focus more on services rather than just following the product oriented approach.
Capital Spending Reduction
– Even during the low interest decade, Transcript Hawkins has not been able to do capital spending to the tune of the competition. This has resulted into fewer innovations and company facing stiff competition from both existing competitors and new entrants who are disrupting the industry using digital technology.
Ability to respond to the competition
– As the decision making is very deliberative, highlighted in the case study Discount and Hawkins: Critical Moments, Full Transcript, in the dynamic environment Transcript Hawkins has struggled to respond to the nimble upstart competition. Transcript Hawkins has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.
High dependence on existing supply chain
– The disruption in the global supply chains because of the Covid-19 pandemic and blockage of the Suez Canal illustrated the fragile nature of Transcript Hawkins supply chain. Even after few cautionary changes mentioned in the HBR case study - Discount and Hawkins: Critical Moments, Full Transcript, it is still heavily dependent upon the existing supply chain. The existing supply chain though brings in cost efficiencies but it has left Transcript Hawkins vulnerable to further global disruptions in South East Asia.
Need for greater diversity
– Transcript Hawkins has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.
Workers concerns about automation
– As automation is fast increasing in the segment, Transcript Hawkins needs to come up with a strategy to reduce the workers concern regarding automation. Without a clear strategy, it could lead to disruption and uncertainty within the organization.
Aligning sales with marketing
– It come across in the case study Discount and Hawkins: Critical Moments, Full Transcript that the firm needs to have more collaboration between its sales team and marketing team. Sales professionals in the industry have deep experience in developing customer relationships. Marketing department in the case Discount and Hawkins: Critical Moments, Full Transcript can leverage the sales team experience to cultivate customer relationships as Transcript Hawkins is planning to shift buying processes online.
Employees’ incomplete understanding of strategy
– From the instances in the HBR case study Discount and Hawkins: Critical Moments, Full Transcript, it seems that the employees of Transcript Hawkins don’t have comprehensive understanding of the firm’s strategy. This is reflected in number of promotional campaigns over the last few years that had mixed messaging and competing priorities. Some of the strategic activities and services promoted in the promotional campaigns were not consistent with the organization’s strategy.
Lack of clear differentiation of Transcript Hawkins products
– To increase the profitability and margins on the products, Transcript Hawkins needs to provide more differentiated products than what it is currently offering in the marketplace.
Opportunities Discount and Hawkins: Critical Moments, Full Transcript | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The opportunities highlighted in the Harvard Business Review case study Discount and Hawkins: Critical Moments, Full Transcript are -
Manufacturing automation
– Transcript Hawkins can use the latest technology developments to improve its manufacturing and designing process in Strategy & Execution segment. It can use CAD and 3D printing to build a quick prototype and pilot testing products. It can leverage automation using machine learning and artificial intelligence to do faster production at lowers costs, and it can leverage the growth in satellite and tracking technologies to improve inventory management, transportation, and shipping.
Low interest rates
– Even though inflation is raising its head in most developed economies, Transcript Hawkins can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.
Building a culture of innovation
– managers at Transcript Hawkins can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the Strategy & Execution segment.
Changes in consumer behavior post Covid-19
– Consumer behavior has changed in the Strategy & Execution industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Transcript Hawkins can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Transcript Hawkins can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.
Buying journey improvements
– Transcript Hawkins can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. Discount and Hawkins: Critical Moments, Full Transcript suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.
Reforming the budgeting process
- By establishing new metrics that will be used to evaluate both existing and potential projects Transcript Hawkins can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.
Increase in government spending
– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Transcript Hawkins can use these opportunities to build new business models that can help the communities that Transcript Hawkins operates in. Secondly it can use opportunities from government spending in Strategy & Execution sector.
Loyalty marketing
– Transcript Hawkins has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.
Lowering marketing communication costs
– 5G expansion will open new opportunities for Transcript Hawkins in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Strategy & Execution segment, and it will provide faster access to the consumers.
Harnessing reconfiguration of the global supply chains
– As the trade war between US and China heats up in the coming years, Transcript Hawkins can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, Discount and Hawkins: Critical Moments, Full Transcript, to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.
Remote work and new talent hiring opportunities
– The widespread usage of remote working technologies during Covid-19 has opened opportunities for Transcript Hawkins to expand its talent hiring zone. According to McKinsey Global Institute, 20% of the high end workforce in fields such as finance, information technology, can continously work from remote local post Covid-19. This presents a really great opportunity for Transcript Hawkins to hire the very best people irrespective of their geographical location.
Reconfiguring business model
– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help Transcript Hawkins to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.
Learning at scale
– Online learning technologies has now opened space for Transcript Hawkins to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.
Threats Discount and Hawkins: Critical Moments, Full Transcript External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The threats mentioned in the HBR case study Discount and Hawkins: Critical Moments, Full Transcript are -
Shortening product life cycle
– it is one of the major threat that Transcript Hawkins is facing in Strategy & Execution sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.
Environmental challenges
– Transcript Hawkins needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. Transcript Hawkins can take advantage of this fund but it will also bring new competitors in the Strategy & Execution industry.
Barriers of entry lowering
– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents Transcript Hawkins with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.
High level of anxiety and lack of motivation
– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Transcript Hawkins needs to understand the core reasons impacting the Strategy & Execution industry. This will help it in building a better workplace.
Technology disruption because of hacks, piracy etc
– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.
New competition
– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Transcript Hawkins in the Strategy & Execution sector and impact the bottomline of the organization.
Trade war between China and United States
– The trade war between two of the biggest economies can hugely impact the opportunities for Transcript Hawkins in the Strategy & Execution industry. The Strategy & Execution industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.
Increasing wage structure of Transcript Hawkins
– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Transcript Hawkins.
Learning curve for new practices
– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Discount and Hawkins: Critical Moments, Full Transcript, Transcript Hawkins may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Strategy & Execution .
Consumer confidence and its impact on Transcript Hawkins demand
– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.
Regulatory challenges
– Transcript Hawkins needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Strategy & Execution industry regulations.
High dependence on third party suppliers
– Transcript Hawkins high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.
Backlash against dominant players
– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of Transcript Hawkins business can come under increasing regulations regarding data privacy, data security, etc.
Weighted SWOT Analysis of Discount and Hawkins: Critical Moments, Full Transcript Template, Example
Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Discount and Hawkins: Critical Moments, Full Transcript needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants.
We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –
First stage for doing weighted SWOT analysis of the case study Discount and Hawkins: Critical Moments, Full Transcript is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.
Second stage for conducting weighted SWOT analysis of the Harvard case study Discount and Hawkins: Critical Moments, Full Transcript is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.
Third stage of constructing weighted SWOT analysis of Discount and Hawkins: Critical Moments, Full Transcript is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Transcript Hawkins needs to make to build a sustainable competitive advantage.
