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Wintel (D): From the Internet to Multi-Market Coordination SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of Wintel (D): From the Internet to Multi-Market Coordination


Supplements the (A) case.

Authors :: David B. Yoffie

Topics :: Strategy & Execution

Tags :: Conflict, Technology, SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "Wintel (D): From the Internet to Multi-Market Coordination" written by David B. Yoffie includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Wintel Coordination facing as an external strategic factors. Some of the topics covered in Wintel (D): From the Internet to Multi-Market Coordination case study are - Strategic Management Strategies, Conflict, Technology and Strategy & Execution.


Some of the macro environment factors that can be used to understand the Wintel (D): From the Internet to Multi-Market Coordination casestudy better are - – there is increasing trade war between United States & China, talent flight as more people leaving formal jobs, central banks are concerned over increasing inflation, challanges to central banks by blockchain based private currencies, supply chains are disrupted by pandemic , wage bills are increasing, customer relationship management is fast transforming because of increasing concerns over data privacy, increasing household debt because of falling income levels, digital marketing is dominated by two big players Facebook and Google, etc



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Introduction to SWOT Analysis of Wintel (D): From the Internet to Multi-Market Coordination


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Wintel (D): From the Internet to Multi-Market Coordination case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Wintel Coordination, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Wintel Coordination operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of Wintel (D): From the Internet to Multi-Market Coordination can be done for the following purposes –
1. Strategic planning using facts provided in Wintel (D): From the Internet to Multi-Market Coordination case study
2. Improving business portfolio management of Wintel Coordination
3. Assessing feasibility of the new initiative in Strategy & Execution field.
4. Making a Strategy & Execution topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Wintel Coordination




Strengths Wintel (D): From the Internet to Multi-Market Coordination | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of Wintel Coordination in Wintel (D): From the Internet to Multi-Market Coordination Harvard Business Review case study are -

Highly skilled collaborators

– Wintel Coordination has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in Wintel (D): From the Internet to Multi-Market Coordination HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.

Training and development

– Wintel Coordination has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in Wintel (D): From the Internet to Multi-Market Coordination Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.

Analytics focus

– Wintel Coordination is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by David B. Yoffie can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.

Low bargaining power of suppliers

– Suppliers of Wintel Coordination in the sector have low bargaining power. Wintel (D): From the Internet to Multi-Market Coordination has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Wintel Coordination to manage not only supply disruptions but also source products at highly competitive prices.

Effective Research and Development (R&D)

– Wintel Coordination has innovation driven culture where significant part of the revenues are spent on the research and development activities. This has resulted in, as mentioned in case study Wintel (D): From the Internet to Multi-Market Coordination - staying ahead in the industry in terms of – new product launches, superior customer experience, highly competitive pricing strategies, and great returns to the shareholders.

Ability to recruit top talent

– Wintel Coordination is one of the leading recruiters in the industry. Managers in the Wintel (D): From the Internet to Multi-Market Coordination are in a position to attract the best talent available. The firm has a robust talent identification program that helps in identifying the brightest.

Digital Transformation in Strategy & Execution segment

- digital transformation varies from industry to industry. For Wintel Coordination digital transformation journey comprises differing goals based on market maturity, customer technology acceptance, and organizational culture. Wintel Coordination has successfully integrated the four key components of digital transformation – digital integration in processes, digital integration in marketing and customer relationship management, digital integration into the value chain, and using technology to explore new products and market opportunities.

Sustainable margins compare to other players in Strategy & Execution industry

– Wintel (D): From the Internet to Multi-Market Coordination firm has clearly differentiated products in the market place. This has enabled Wintel Coordination to fetch slight price premium compare to the competitors in the Strategy & Execution industry. The sustainable margins have also helped Wintel Coordination to invest into research and development (R&D) and innovation.

Operational resilience

– The operational resilience strategy in the Wintel (D): From the Internet to Multi-Market Coordination Harvard Business Review case study comprises – understanding the underlying the factors in the industry, building diversified operations across different geographies so that disruption in one part of the world doesn’t impact the overall performance of the firm, and integrating the various business operations and processes through its digital transformation drive.

Superior customer experience

– The customer experience strategy of Wintel Coordination in the segment is based on four key concepts – personalization, simplification of complex needs, prompt response, and continuous engagement.

Innovation driven organization

– Wintel Coordination is one of the most innovative firm in sector. Manager in Wintel (D): From the Internet to Multi-Market Coordination Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.

Learning organization

- Wintel Coordination is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at Wintel Coordination is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in Wintel (D): From the Internet to Multi-Market Coordination Harvard Business Review case study emphasize – knowledge, initiative, and innovation.






Weaknesses Wintel (D): From the Internet to Multi-Market Coordination | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of Wintel (D): From the Internet to Multi-Market Coordination are -

Products dominated business model

– Even though Wintel Coordination has some of the most successful products in the industry, this business model has made each new product launch extremely critical for continuous financial growth of the organization. firm in the HBR case study - Wintel (D): From the Internet to Multi-Market Coordination should strive to include more intangible value offerings along with its core products and services.

Capital Spending Reduction

– Even during the low interest decade, Wintel Coordination has not been able to do capital spending to the tune of the competition. This has resulted into fewer innovations and company facing stiff competition from both existing competitors and new entrants who are disrupting the industry using digital technology.

Workers concerns about automation

– As automation is fast increasing in the segment, Wintel Coordination needs to come up with a strategy to reduce the workers concern regarding automation. Without a clear strategy, it could lead to disruption and uncertainty within the organization.

Increasing silos among functional specialists

– The organizational structure of Wintel Coordination is dominated by functional specialists. It is not different from other players in the Strategy & Execution segment. Wintel Coordination needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help Wintel Coordination to focus more on services rather than just following the product oriented approach.

Need for greater diversity

– Wintel Coordination has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.

Interest costs

– Compare to the competition, Wintel Coordination has borrowed money from the capital market at higher rates. It needs to restructure the interest payment and costs so that it can compete better and improve profitability.

High cash cycle compare to competitors

Wintel Coordination has a high cash cycle compare to other players in the industry. It needs to shorten the cash cycle by 12% to be more competitive in the marketplace, reduce inventory costs, and be more profitable.

Aligning sales with marketing

– It come across in the case study Wintel (D): From the Internet to Multi-Market Coordination that the firm needs to have more collaboration between its sales team and marketing team. Sales professionals in the industry have deep experience in developing customer relationships. Marketing department in the case Wintel (D): From the Internet to Multi-Market Coordination can leverage the sales team experience to cultivate customer relationships as Wintel Coordination is planning to shift buying processes online.

High bargaining power of channel partners

– Because of the regulatory requirements, David B. Yoffie suggests that, Wintel Coordination is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the industry.

High operating costs

– Compare to the competitors, firm in the HBR case study Wintel (D): From the Internet to Multi-Market Coordination has high operating costs in the. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract Wintel Coordination 's lucrative customers.

Employees’ incomplete understanding of strategy

– From the instances in the HBR case study Wintel (D): From the Internet to Multi-Market Coordination, it seems that the employees of Wintel Coordination don’t have comprehensive understanding of the firm’s strategy. This is reflected in number of promotional campaigns over the last few years that had mixed messaging and competing priorities. Some of the strategic activities and services promoted in the promotional campaigns were not consistent with the organization’s strategy.




Opportunities Wintel (D): From the Internet to Multi-Market Coordination | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study Wintel (D): From the Internet to Multi-Market Coordination are -

Loyalty marketing

– Wintel Coordination has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.

Increase in government spending

– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Wintel Coordination can use these opportunities to build new business models that can help the communities that Wintel Coordination operates in. Secondly it can use opportunities from government spending in Strategy & Execution sector.

Buying journey improvements

– Wintel Coordination can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. Wintel (D): From the Internet to Multi-Market Coordination suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.

Changes in consumer behavior post Covid-19

– Consumer behavior has changed in the Strategy & Execution industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Wintel Coordination can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Wintel Coordination can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.

Identify volunteer opportunities

– Covid-19 has impacted working population in two ways – it has led to people soul searching about their professional choices, resulting in mass resignation. Secondly it has encouraged people to do things that they are passionate about. This has opened opportunities for businesses to build volunteer oriented socially driven projects. Wintel Coordination can explore opportunities that can attract volunteers and are consistent with its mission and vision.

Lowering marketing communication costs

– 5G expansion will open new opportunities for Wintel Coordination in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Strategy & Execution segment, and it will provide faster access to the consumers.

Finding new ways to collaborate

– Covid-19 has not only transformed business models of companies in Strategy & Execution industry, but it has also influenced the consumer preferences. Wintel Coordination can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.

Developing new processes and practices

– Wintel Coordination can develop new processes and procedures in Strategy & Execution industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.

Creating value in data economy

– The success of analytics program of Wintel Coordination has opened avenues for new revenue streams for the organization in the industry. This can help Wintel Coordination to build a more holistic ecosystem as suggested in the Wintel (D): From the Internet to Multi-Market Coordination case study. Wintel Coordination can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.

Low interest rates

– Even though inflation is raising its head in most developed economies, Wintel Coordination can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.

Building a culture of innovation

– managers at Wintel Coordination can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the Strategy & Execution segment.

Learning at scale

– Online learning technologies has now opened space for Wintel Coordination to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.

Use of Bitcoin and other crypto currencies for transactions

– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Wintel Coordination in the consumer business. Now Wintel Coordination can target international markets with far fewer capital restrictions requirements than the existing system.




Threats Wintel (D): From the Internet to Multi-Market Coordination External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study Wintel (D): From the Internet to Multi-Market Coordination are -

Technology disruption because of hacks, piracy etc

– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.

High level of anxiety and lack of motivation

– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Wintel Coordination needs to understand the core reasons impacting the Strategy & Execution industry. This will help it in building a better workplace.

Trade war between China and United States

– The trade war between two of the biggest economies can hugely impact the opportunities for Wintel Coordination in the Strategy & Execution industry. The Strategy & Execution industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.

Aging population

– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.

Backlash against dominant players

– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of Wintel Coordination business can come under increasing regulations regarding data privacy, data security, etc.

Increasing international competition and downward pressure on margins

– Apart from technology driven competitive advantage dilution, Wintel Coordination can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Wintel (D): From the Internet to Multi-Market Coordination .

High dependence on third party suppliers

– Wintel Coordination high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.

Shortening product life cycle

– it is one of the major threat that Wintel Coordination is facing in Strategy & Execution sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.

Stagnating economy with rate increase

– Wintel Coordination can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the field.

Consumer confidence and its impact on Wintel Coordination demand

– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.

New competition

– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Wintel Coordination in the Strategy & Execution sector and impact the bottomline of the organization.

Regulatory challenges

– Wintel Coordination needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Strategy & Execution industry regulations.

Learning curve for new practices

– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Wintel (D): From the Internet to Multi-Market Coordination, Wintel Coordination may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Strategy & Execution .




Weighted SWOT Analysis of Wintel (D): From the Internet to Multi-Market Coordination Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Wintel (D): From the Internet to Multi-Market Coordination needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study Wintel (D): From the Internet to Multi-Market Coordination is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study Wintel (D): From the Internet to Multi-Market Coordination is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of Wintel (D): From the Internet to Multi-Market Coordination is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Wintel Coordination needs to make to build a sustainable competitive advantage.



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