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Morgan Stanley and S.G. Warburg: Investment Bank of the Future (A) SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of Morgan Stanley and S.G. Warburg: Investment Bank of the Future (A)


Describes secretive negotiations that took place between the top executives of Morgan Stanley and S.G. Warburg in the fall of 1994, when the two firms were contemplating a merger that would create one of the world's most powerful investment banks. By December, in order to speed post-merger reorganization, the handful of executives who have been conducting the talks are considering disclosing the proposed merger to the top 100 managers at each firm. The goal is to complete the merger and announce it publicly by December 19. Taking the position of a key executive and point person in the negotiations at either Morgan Stanley or S.G. Warburg, students must decide whether to draw 100 managers at each firm into the deal before it is finalized, as well as how to implement the merger once this decision has been made.

Authors :: James K. Sebenius, David T. Kotchen

Topics :: Strategy & Execution

Tags :: International business, Mergers & acquisitions, Negotiations, SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "Morgan Stanley and S.G. Warburg: Investment Bank of the Future (A)" written by James K. Sebenius, David T. Kotchen includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that S.g Warburg facing as an external strategic factors. Some of the topics covered in Morgan Stanley and S.G. Warburg: Investment Bank of the Future (A) case study are - Strategic Management Strategies, International business, Mergers & acquisitions, Negotiations and Strategy & Execution.


Some of the macro environment factors that can be used to understand the Morgan Stanley and S.G. Warburg: Investment Bank of the Future (A) casestudy better are - – talent flight as more people leaving formal jobs, digital marketing is dominated by two big players Facebook and Google, there is increasing trade war between United States & China, cloud computing is disrupting traditional business models, wage bills are increasing, geopolitical disruptions, increasing commodity prices, there is backlash against globalization, central banks are concerned over increasing inflation, etc



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Introduction to SWOT Analysis of Morgan Stanley and S.G. Warburg: Investment Bank of the Future (A)


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Morgan Stanley and S.G. Warburg: Investment Bank of the Future (A) case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the S.g Warburg, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which S.g Warburg operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of Morgan Stanley and S.G. Warburg: Investment Bank of the Future (A) can be done for the following purposes –
1. Strategic planning using facts provided in Morgan Stanley and S.G. Warburg: Investment Bank of the Future (A) case study
2. Improving business portfolio management of S.g Warburg
3. Assessing feasibility of the new initiative in Strategy & Execution field.
4. Making a Strategy & Execution topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of S.g Warburg




Strengths Morgan Stanley and S.G. Warburg: Investment Bank of the Future (A) | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of S.g Warburg in Morgan Stanley and S.G. Warburg: Investment Bank of the Future (A) Harvard Business Review case study are -

Ability to lead change in Strategy & Execution field

– S.g Warburg is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled S.g Warburg in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.

Analytics focus

– S.g Warburg is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by James K. Sebenius, David T. Kotchen can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.

Strong track record of project management

– S.g Warburg is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.

Highly skilled collaborators

– S.g Warburg has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in Morgan Stanley and S.G. Warburg: Investment Bank of the Future (A) HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.

Successful track record of launching new products

– S.g Warburg has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. S.g Warburg has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.

Digital Transformation in Strategy & Execution segment

- digital transformation varies from industry to industry. For S.g Warburg digital transformation journey comprises differing goals based on market maturity, customer technology acceptance, and organizational culture. S.g Warburg has successfully integrated the four key components of digital transformation – digital integration in processes, digital integration in marketing and customer relationship management, digital integration into the value chain, and using technology to explore new products and market opportunities.

Low bargaining power of suppliers

– Suppliers of S.g Warburg in the sector have low bargaining power. Morgan Stanley and S.G. Warburg: Investment Bank of the Future (A) has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps S.g Warburg to manage not only supply disruptions but also source products at highly competitive prices.

High switching costs

– The high switching costs that S.g Warburg has built up over years in its products and services combo offer has resulted in high retention of customers, lower marketing costs, and greater ability of the firm to focus on its customers.

Ability to recruit top talent

– S.g Warburg is one of the leading recruiters in the industry. Managers in the Morgan Stanley and S.G. Warburg: Investment Bank of the Future (A) are in a position to attract the best talent available. The firm has a robust talent identification program that helps in identifying the brightest.

Sustainable margins compare to other players in Strategy & Execution industry

– Morgan Stanley and S.G. Warburg: Investment Bank of the Future (A) firm has clearly differentiated products in the market place. This has enabled S.g Warburg to fetch slight price premium compare to the competitors in the Strategy & Execution industry. The sustainable margins have also helped S.g Warburg to invest into research and development (R&D) and innovation.

Diverse revenue streams

– S.g Warburg is present in almost all the verticals within the industry. This has provided firm in Morgan Stanley and S.G. Warburg: Investment Bank of the Future (A) case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.

Innovation driven organization

– S.g Warburg is one of the most innovative firm in sector. Manager in Morgan Stanley and S.G. Warburg: Investment Bank of the Future (A) Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.






Weaknesses Morgan Stanley and S.G. Warburg: Investment Bank of the Future (A) | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of Morgan Stanley and S.G. Warburg: Investment Bank of the Future (A) are -

No frontier risks strategy

– After analyzing the HBR case study Morgan Stanley and S.G. Warburg: Investment Bank of the Future (A), it seems that company is thinking about the frontier risks that can impact Strategy & Execution strategy. But it has very little resources allocation to manage the risks emerging from events such as natural disasters, climate change, melting of permafrost, tacking the rise of artificial intelligence, opportunities and threats emerging from commercialization of space etc.

Aligning sales with marketing

– It come across in the case study Morgan Stanley and S.G. Warburg: Investment Bank of the Future (A) that the firm needs to have more collaboration between its sales team and marketing team. Sales professionals in the industry have deep experience in developing customer relationships. Marketing department in the case Morgan Stanley and S.G. Warburg: Investment Bank of the Future (A) can leverage the sales team experience to cultivate customer relationships as S.g Warburg is planning to shift buying processes online.

Compensation and incentives

– The revenue per employee as mentioned in the HBR case study Morgan Stanley and S.G. Warburg: Investment Bank of the Future (A), is just above the industry average. S.g Warburg needs to redesign the compensation structure and incentives to increase the revenue per employees. Some of the steps that it can take are – hiring more specialists on project basis, etc.

High cash cycle compare to competitors

S.g Warburg has a high cash cycle compare to other players in the industry. It needs to shorten the cash cycle by 12% to be more competitive in the marketplace, reduce inventory costs, and be more profitable.

High dependence on star products

– The top 2 products and services of the firm as mentioned in the Morgan Stanley and S.G. Warburg: Investment Bank of the Future (A) HBR case study still accounts for major business revenue. This dependence on star products in has resulted into insufficient focus on developing new products, even though S.g Warburg has relatively successful track record of launching new products.

Products dominated business model

– Even though S.g Warburg has some of the most successful products in the industry, this business model has made each new product launch extremely critical for continuous financial growth of the organization. firm in the HBR case study - Morgan Stanley and S.G. Warburg: Investment Bank of the Future (A) should strive to include more intangible value offerings along with its core products and services.

Lack of clear differentiation of S.g Warburg products

– To increase the profitability and margins on the products, S.g Warburg needs to provide more differentiated products than what it is currently offering in the marketplace.

Interest costs

– Compare to the competition, S.g Warburg has borrowed money from the capital market at higher rates. It needs to restructure the interest payment and costs so that it can compete better and improve profitability.

High dependence on existing supply chain

– The disruption in the global supply chains because of the Covid-19 pandemic and blockage of the Suez Canal illustrated the fragile nature of S.g Warburg supply chain. Even after few cautionary changes mentioned in the HBR case study - Morgan Stanley and S.G. Warburg: Investment Bank of the Future (A), it is still heavily dependent upon the existing supply chain. The existing supply chain though brings in cost efficiencies but it has left S.g Warburg vulnerable to further global disruptions in South East Asia.

Increasing silos among functional specialists

– The organizational structure of S.g Warburg is dominated by functional specialists. It is not different from other players in the Strategy & Execution segment. S.g Warburg needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help S.g Warburg to focus more on services rather than just following the product oriented approach.

Slow to strategic competitive environment developments

– As Morgan Stanley and S.G. Warburg: Investment Bank of the Future (A) HBR case study mentions - S.g Warburg takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.




Opportunities Morgan Stanley and S.G. Warburg: Investment Bank of the Future (A) | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study Morgan Stanley and S.G. Warburg: Investment Bank of the Future (A) are -

Redefining models of collaboration and team work

– As explained in the weaknesses section, S.g Warburg is facing challenges because of the dominance of functional experts in the organization. Morgan Stanley and S.G. Warburg: Investment Bank of the Future (A) case study suggests that firm can utilize new technology to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.

Harnessing reconfiguration of the global supply chains

– As the trade war between US and China heats up in the coming years, S.g Warburg can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, Morgan Stanley and S.G. Warburg: Investment Bank of the Future (A), to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.

Reconfiguring business model

– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help S.g Warburg to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.

Increase in government spending

– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, S.g Warburg can use these opportunities to build new business models that can help the communities that S.g Warburg operates in. Secondly it can use opportunities from government spending in Strategy & Execution sector.

Using analytics as competitive advantage

– S.g Warburg has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in the sector. This continuous investment in analytics has enabled, as illustrated in the Harvard case study Morgan Stanley and S.G. Warburg: Investment Bank of the Future (A) - to build a competitive advantage using analytics. The analytics driven competitive advantage can help S.g Warburg to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.

Leveraging digital technologies

– S.g Warburg can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.

Loyalty marketing

– S.g Warburg has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.

Low interest rates

– Even though inflation is raising its head in most developed economies, S.g Warburg can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.

Finding new ways to collaborate

– Covid-19 has not only transformed business models of companies in Strategy & Execution industry, but it has also influenced the consumer preferences. S.g Warburg can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.

Identify volunteer opportunities

– Covid-19 has impacted working population in two ways – it has led to people soul searching about their professional choices, resulting in mass resignation. Secondly it has encouraged people to do things that they are passionate about. This has opened opportunities for businesses to build volunteer oriented socially driven projects. S.g Warburg can explore opportunities that can attract volunteers and are consistent with its mission and vision.

Reforming the budgeting process

- By establishing new metrics that will be used to evaluate both existing and potential projects S.g Warburg can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.

Manufacturing automation

– S.g Warburg can use the latest technology developments to improve its manufacturing and designing process in Strategy & Execution segment. It can use CAD and 3D printing to build a quick prototype and pilot testing products. It can leverage automation using machine learning and artificial intelligence to do faster production at lowers costs, and it can leverage the growth in satellite and tracking technologies to improve inventory management, transportation, and shipping.

Remote work and new talent hiring opportunities

– The widespread usage of remote working technologies during Covid-19 has opened opportunities for S.g Warburg to expand its talent hiring zone. According to McKinsey Global Institute, 20% of the high end workforce in fields such as finance, information technology, can continously work from remote local post Covid-19. This presents a really great opportunity for S.g Warburg to hire the very best people irrespective of their geographical location.




Threats Morgan Stanley and S.G. Warburg: Investment Bank of the Future (A) External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study Morgan Stanley and S.G. Warburg: Investment Bank of the Future (A) are -

Regulatory challenges

– S.g Warburg needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Strategy & Execution industry regulations.

Increasing international competition and downward pressure on margins

– Apart from technology driven competitive advantage dilution, S.g Warburg can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Morgan Stanley and S.G. Warburg: Investment Bank of the Future (A) .

Learning curve for new practices

– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Morgan Stanley and S.G. Warburg: Investment Bank of the Future (A), S.g Warburg may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Strategy & Execution .

Increasing wage structure of S.g Warburg

– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of S.g Warburg.

Easy access to finance

– Easy access to finance in Strategy & Execution field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. S.g Warburg can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.

Backlash against dominant players

– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of S.g Warburg business can come under increasing regulations regarding data privacy, data security, etc.

New competition

– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for S.g Warburg in the Strategy & Execution sector and impact the bottomline of the organization.

Aging population

– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.

Instability in the European markets

– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. S.g Warburg will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.

Barriers of entry lowering

– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents S.g Warburg with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.

Environmental challenges

– S.g Warburg needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. S.g Warburg can take advantage of this fund but it will also bring new competitors in the Strategy & Execution industry.

Technology disruption because of hacks, piracy etc

– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.

High level of anxiety and lack of motivation

– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. S.g Warburg needs to understand the core reasons impacting the Strategy & Execution industry. This will help it in building a better workplace.




Weighted SWOT Analysis of Morgan Stanley and S.G. Warburg: Investment Bank of the Future (A) Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Morgan Stanley and S.G. Warburg: Investment Bank of the Future (A) needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study Morgan Stanley and S.G. Warburg: Investment Bank of the Future (A) is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study Morgan Stanley and S.G. Warburg: Investment Bank of the Future (A) is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of Morgan Stanley and S.G. Warburg: Investment Bank of the Future (A) is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that S.g Warburg needs to make to build a sustainable competitive advantage.



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