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Higher Education in China: Internationalization in Turbulent Times SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of Higher Education in China: Internationalization in Turbulent Times


The rapid growth in quantity and quality of universities in China since 1978 is the most recent evolution in a long history of higher education. From as early as the Tang Dynasty, academies existed to prepare scholars for the civil service examination, but by the Republican period, higher learning was dominated by a host of well-regarded, cosmopolitan, comprehensive universities. In 1952, these institutions were reorganized according to the Soviet model, and remained highly specialized until the resurgence of comprehensive institutions after 1978. This background note describes this history and then elaborates on the system of higher education since 2000, focusing on university governance, funding, faculty policy, admissions systems, and internationalization. It concludes by looking at the tightening of ideological control in universities in 2013 and 2014, and reflects on the potential for China to establish "world-class" universities.

Authors :: William C. Kirby, Joycelyn W. Eby

Topics :: Strategy & Execution

Tags :: Education, SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "Higher Education in China: Internationalization in Turbulent Times" written by William C. Kirby, Joycelyn W. Eby includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Universities 1978 facing as an external strategic factors. Some of the topics covered in Higher Education in China: Internationalization in Turbulent Times case study are - Strategic Management Strategies, Education and Strategy & Execution.


Some of the macro environment factors that can be used to understand the Higher Education in China: Internationalization in Turbulent Times casestudy better are - – increasing inequality as vast percentage of new income is going to the top 1%, there is backlash against globalization, talent flight as more people leaving formal jobs, there is increasing trade war between United States & China, increasing household debt because of falling income levels, technology disruption, cloud computing is disrupting traditional business models, competitive advantages are harder to sustain because of technology dispersion, increasing energy prices, etc



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Introduction to SWOT Analysis of Higher Education in China: Internationalization in Turbulent Times


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Higher Education in China: Internationalization in Turbulent Times case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Universities 1978, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Universities 1978 operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of Higher Education in China: Internationalization in Turbulent Times can be done for the following purposes –
1. Strategic planning using facts provided in Higher Education in China: Internationalization in Turbulent Times case study
2. Improving business portfolio management of Universities 1978
3. Assessing feasibility of the new initiative in Strategy & Execution field.
4. Making a Strategy & Execution topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Universities 1978




Strengths Higher Education in China: Internationalization in Turbulent Times | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of Universities 1978 in Higher Education in China: Internationalization in Turbulent Times Harvard Business Review case study are -

Ability to recruit top talent

– Universities 1978 is one of the leading recruiters in the industry. Managers in the Higher Education in China: Internationalization in Turbulent Times are in a position to attract the best talent available. The firm has a robust talent identification program that helps in identifying the brightest.

High brand equity

– Universities 1978 has strong brand awareness and brand recognition among both - the exiting customers and potential new customers. Strong brand equity has enabled Universities 1978 to keep acquiring new customers and building profitable relationship with both the new and loyal customers.

Organizational Resilience of Universities 1978

– The covid-19 pandemic has put organizational resilience at the centre of everthing that Universities 1978 does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.

Sustainable margins compare to other players in Strategy & Execution industry

– Higher Education in China: Internationalization in Turbulent Times firm has clearly differentiated products in the market place. This has enabled Universities 1978 to fetch slight price premium compare to the competitors in the Strategy & Execution industry. The sustainable margins have also helped Universities 1978 to invest into research and development (R&D) and innovation.

Analytics focus

– Universities 1978 is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by William C. Kirby, Joycelyn W. Eby can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.

Successful track record of launching new products

– Universities 1978 has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Universities 1978 has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.

Ability to lead change in Strategy & Execution field

– Universities 1978 is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Universities 1978 in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.

Digital Transformation in Strategy & Execution segment

- digital transformation varies from industry to industry. For Universities 1978 digital transformation journey comprises differing goals based on market maturity, customer technology acceptance, and organizational culture. Universities 1978 has successfully integrated the four key components of digital transformation – digital integration in processes, digital integration in marketing and customer relationship management, digital integration into the value chain, and using technology to explore new products and market opportunities.

Innovation driven organization

– Universities 1978 is one of the most innovative firm in sector. Manager in Higher Education in China: Internationalization in Turbulent Times Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.

Effective Research and Development (R&D)

– Universities 1978 has innovation driven culture where significant part of the revenues are spent on the research and development activities. This has resulted in, as mentioned in case study Higher Education in China: Internationalization in Turbulent Times - staying ahead in the industry in terms of – new product launches, superior customer experience, highly competitive pricing strategies, and great returns to the shareholders.

Superior customer experience

– The customer experience strategy of Universities 1978 in the segment is based on four key concepts – personalization, simplification of complex needs, prompt response, and continuous engagement.

Operational resilience

– The operational resilience strategy in the Higher Education in China: Internationalization in Turbulent Times Harvard Business Review case study comprises – understanding the underlying the factors in the industry, building diversified operations across different geographies so that disruption in one part of the world doesn’t impact the overall performance of the firm, and integrating the various business operations and processes through its digital transformation drive.






Weaknesses Higher Education in China: Internationalization in Turbulent Times | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of Higher Education in China: Internationalization in Turbulent Times are -

Products dominated business model

– Even though Universities 1978 has some of the most successful products in the industry, this business model has made each new product launch extremely critical for continuous financial growth of the organization. firm in the HBR case study - Higher Education in China: Internationalization in Turbulent Times should strive to include more intangible value offerings along with its core products and services.

Increasing silos among functional specialists

– The organizational structure of Universities 1978 is dominated by functional specialists. It is not different from other players in the Strategy & Execution segment. Universities 1978 needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help Universities 1978 to focus more on services rather than just following the product oriented approach.

No frontier risks strategy

– After analyzing the HBR case study Higher Education in China: Internationalization in Turbulent Times, it seems that company is thinking about the frontier risks that can impact Strategy & Execution strategy. But it has very little resources allocation to manage the risks emerging from events such as natural disasters, climate change, melting of permafrost, tacking the rise of artificial intelligence, opportunities and threats emerging from commercialization of space etc.

Low market penetration in new markets

– Outside its home market of Universities 1978, firm in the HBR case study Higher Education in China: Internationalization in Turbulent Times needs to spend more promotional, marketing, and advertising efforts to penetrate international markets.

Capital Spending Reduction

– Even during the low interest decade, Universities 1978 has not been able to do capital spending to the tune of the competition. This has resulted into fewer innovations and company facing stiff competition from both existing competitors and new entrants who are disrupting the industry using digital technology.

Employees’ incomplete understanding of strategy

– From the instances in the HBR case study Higher Education in China: Internationalization in Turbulent Times, it seems that the employees of Universities 1978 don’t have comprehensive understanding of the firm’s strategy. This is reflected in number of promotional campaigns over the last few years that had mixed messaging and competing priorities. Some of the strategic activities and services promoted in the promotional campaigns were not consistent with the organization’s strategy.

Ability to respond to the competition

– As the decision making is very deliberative, highlighted in the case study Higher Education in China: Internationalization in Turbulent Times, in the dynamic environment Universities 1978 has struggled to respond to the nimble upstart competition. Universities 1978 has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.

Lack of clear differentiation of Universities 1978 products

– To increase the profitability and margins on the products, Universities 1978 needs to provide more differentiated products than what it is currently offering in the marketplace.

Workers concerns about automation

– As automation is fast increasing in the segment, Universities 1978 needs to come up with a strategy to reduce the workers concern regarding automation. Without a clear strategy, it could lead to disruption and uncertainty within the organization.

Slow to strategic competitive environment developments

– As Higher Education in China: Internationalization in Turbulent Times HBR case study mentions - Universities 1978 takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.

Slow to harness new channels of communication

– Even though competitors are using new communication channels such as Instagram, Tiktok, and Snap, Universities 1978 is slow explore the new channels of communication. These new channels of communication mentioned in marketing section of case study Higher Education in China: Internationalization in Turbulent Times can help to provide better information regarding products and services. It can also build an online community to further reach out to potential customers.




Opportunities Higher Education in China: Internationalization in Turbulent Times | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study Higher Education in China: Internationalization in Turbulent Times are -

Identify volunteer opportunities

– Covid-19 has impacted working population in two ways – it has led to people soul searching about their professional choices, resulting in mass resignation. Secondly it has encouraged people to do things that they are passionate about. This has opened opportunities for businesses to build volunteer oriented socially driven projects. Universities 1978 can explore opportunities that can attract volunteers and are consistent with its mission and vision.

Remote work and new talent hiring opportunities

– The widespread usage of remote working technologies during Covid-19 has opened opportunities for Universities 1978 to expand its talent hiring zone. According to McKinsey Global Institute, 20% of the high end workforce in fields such as finance, information technology, can continously work from remote local post Covid-19. This presents a really great opportunity for Universities 1978 to hire the very best people irrespective of their geographical location.

Developing new processes and practices

– Universities 1978 can develop new processes and procedures in Strategy & Execution industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.

Finding new ways to collaborate

– Covid-19 has not only transformed business models of companies in Strategy & Execution industry, but it has also influenced the consumer preferences. Universities 1978 can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.

Redefining models of collaboration and team work

– As explained in the weaknesses section, Universities 1978 is facing challenges because of the dominance of functional experts in the organization. Higher Education in China: Internationalization in Turbulent Times case study suggests that firm can utilize new technology to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.

Changes in consumer behavior post Covid-19

– Consumer behavior has changed in the Strategy & Execution industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Universities 1978 can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Universities 1978 can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.

Reconfiguring business model

– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help Universities 1978 to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.

Loyalty marketing

– Universities 1978 has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.

Creating value in data economy

– The success of analytics program of Universities 1978 has opened avenues for new revenue streams for the organization in the industry. This can help Universities 1978 to build a more holistic ecosystem as suggested in the Higher Education in China: Internationalization in Turbulent Times case study. Universities 1978 can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.

Buying journey improvements

– Universities 1978 can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. Higher Education in China: Internationalization in Turbulent Times suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.

Low interest rates

– Even though inflation is raising its head in most developed economies, Universities 1978 can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.

Increase in government spending

– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Universities 1978 can use these opportunities to build new business models that can help the communities that Universities 1978 operates in. Secondly it can use opportunities from government spending in Strategy & Execution sector.

Learning at scale

– Online learning technologies has now opened space for Universities 1978 to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.




Threats Higher Education in China: Internationalization in Turbulent Times External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study Higher Education in China: Internationalization in Turbulent Times are -

Stagnating economy with rate increase

– Universities 1978 can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the field.

High level of anxiety and lack of motivation

– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Universities 1978 needs to understand the core reasons impacting the Strategy & Execution industry. This will help it in building a better workplace.

Instability in the European markets

– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Universities 1978 will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.

New competition

– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Universities 1978 in the Strategy & Execution sector and impact the bottomline of the organization.

High dependence on third party suppliers

– Universities 1978 high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.

Shortening product life cycle

– it is one of the major threat that Universities 1978 is facing in Strategy & Execution sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.

Consumer confidence and its impact on Universities 1978 demand

– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.

Technology disruption because of hacks, piracy etc

– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.

Capital market disruption

– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Universities 1978.

Backlash against dominant players

– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of Universities 1978 business can come under increasing regulations regarding data privacy, data security, etc.

Increasing international competition and downward pressure on margins

– Apart from technology driven competitive advantage dilution, Universities 1978 can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Higher Education in China: Internationalization in Turbulent Times .

Environmental challenges

– Universities 1978 needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. Universities 1978 can take advantage of this fund but it will also bring new competitors in the Strategy & Execution industry.

Regulatory challenges

– Universities 1978 needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Strategy & Execution industry regulations.




Weighted SWOT Analysis of Higher Education in China: Internationalization in Turbulent Times Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Higher Education in China: Internationalization in Turbulent Times needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study Higher Education in China: Internationalization in Turbulent Times is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study Higher Education in China: Internationalization in Turbulent Times is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of Higher Education in China: Internationalization in Turbulent Times is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Universities 1978 needs to make to build a sustainable competitive advantage.



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