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Rank Xerox : Global Transfer of Best Practices (A), Condensed SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of Rank Xerox : Global Transfer of Best Practices (A), Condensed


Condensed version of INS597.

Authors :: Gabriel Szulanski, Gary M. Deutsch, Joanna Fueyo

Topics :: Strategy & Execution

Tags :: Competitive strategy, Cross-cultural management, Knowledge management, SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "Rank Xerox : Global Transfer of Best Practices (A), Condensed" written by Gabriel Szulanski, Gary M. Deutsch, Joanna Fueyo includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Condensed Ins597 facing as an external strategic factors. Some of the topics covered in Rank Xerox : Global Transfer of Best Practices (A), Condensed case study are - Strategic Management Strategies, Competitive strategy, Cross-cultural management, Knowledge management and Strategy & Execution.


Some of the macro environment factors that can be used to understand the Rank Xerox : Global Transfer of Best Practices (A), Condensed casestudy better are - – increasing energy prices, there is increasing trade war between United States & China, cloud computing is disrupting traditional business models, talent flight as more people leaving formal jobs, banking and financial system is disrupted by Bitcoin and other crypto currencies, challanges to central banks by blockchain based private currencies, competitive advantages are harder to sustain because of technology dispersion, there is backlash against globalization, central banks are concerned over increasing inflation, etc



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Introduction to SWOT Analysis of Rank Xerox : Global Transfer of Best Practices (A), Condensed


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Rank Xerox : Global Transfer of Best Practices (A), Condensed case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Condensed Ins597, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Condensed Ins597 operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of Rank Xerox : Global Transfer of Best Practices (A), Condensed can be done for the following purposes –
1. Strategic planning using facts provided in Rank Xerox : Global Transfer of Best Practices (A), Condensed case study
2. Improving business portfolio management of Condensed Ins597
3. Assessing feasibility of the new initiative in Strategy & Execution field.
4. Making a Strategy & Execution topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Condensed Ins597




Strengths Rank Xerox : Global Transfer of Best Practices (A), Condensed | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of Condensed Ins597 in Rank Xerox : Global Transfer of Best Practices (A), Condensed Harvard Business Review case study are -

Highly skilled collaborators

– Condensed Ins597 has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in Rank Xerox : Global Transfer of Best Practices (A), Condensed HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.

Successful track record of launching new products

– Condensed Ins597 has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Condensed Ins597 has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.

Analytics focus

– Condensed Ins597 is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by Gabriel Szulanski, Gary M. Deutsch, Joanna Fueyo can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.

Superior customer experience

– The customer experience strategy of Condensed Ins597 in the segment is based on four key concepts – personalization, simplification of complex needs, prompt response, and continuous engagement.

Diverse revenue streams

– Condensed Ins597 is present in almost all the verticals within the industry. This has provided firm in Rank Xerox : Global Transfer of Best Practices (A), Condensed case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.

Effective Research and Development (R&D)

– Condensed Ins597 has innovation driven culture where significant part of the revenues are spent on the research and development activities. This has resulted in, as mentioned in case study Rank Xerox : Global Transfer of Best Practices (A), Condensed - staying ahead in the industry in terms of – new product launches, superior customer experience, highly competitive pricing strategies, and great returns to the shareholders.

Low bargaining power of suppliers

– Suppliers of Condensed Ins597 in the sector have low bargaining power. Rank Xerox : Global Transfer of Best Practices (A), Condensed has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Condensed Ins597 to manage not only supply disruptions but also source products at highly competitive prices.

Sustainable margins compare to other players in Strategy & Execution industry

– Rank Xerox : Global Transfer of Best Practices (A), Condensed firm has clearly differentiated products in the market place. This has enabled Condensed Ins597 to fetch slight price premium compare to the competitors in the Strategy & Execution industry. The sustainable margins have also helped Condensed Ins597 to invest into research and development (R&D) and innovation.

Cross disciplinary teams

– Horizontal connected teams at the Condensed Ins597 are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.

Organizational Resilience of Condensed Ins597

– The covid-19 pandemic has put organizational resilience at the centre of everthing that Condensed Ins597 does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.

Digital Transformation in Strategy & Execution segment

- digital transformation varies from industry to industry. For Condensed Ins597 digital transformation journey comprises differing goals based on market maturity, customer technology acceptance, and organizational culture. Condensed Ins597 has successfully integrated the four key components of digital transformation – digital integration in processes, digital integration in marketing and customer relationship management, digital integration into the value chain, and using technology to explore new products and market opportunities.

Innovation driven organization

– Condensed Ins597 is one of the most innovative firm in sector. Manager in Rank Xerox : Global Transfer of Best Practices (A), Condensed Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.






Weaknesses Rank Xerox : Global Transfer of Best Practices (A), Condensed | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of Rank Xerox : Global Transfer of Best Practices (A), Condensed are -

High bargaining power of channel partners

– Because of the regulatory requirements, Gabriel Szulanski, Gary M. Deutsch, Joanna Fueyo suggests that, Condensed Ins597 is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the industry.

High dependence on star products

– The top 2 products and services of the firm as mentioned in the Rank Xerox : Global Transfer of Best Practices (A), Condensed HBR case study still accounts for major business revenue. This dependence on star products in has resulted into insufficient focus on developing new products, even though Condensed Ins597 has relatively successful track record of launching new products.

Products dominated business model

– Even though Condensed Ins597 has some of the most successful products in the industry, this business model has made each new product launch extremely critical for continuous financial growth of the organization. firm in the HBR case study - Rank Xerox : Global Transfer of Best Practices (A), Condensed should strive to include more intangible value offerings along with its core products and services.

High operating costs

– Compare to the competitors, firm in the HBR case study Rank Xerox : Global Transfer of Best Practices (A), Condensed has high operating costs in the. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract Condensed Ins597 's lucrative customers.

Slow to strategic competitive environment developments

– As Rank Xerox : Global Transfer of Best Practices (A), Condensed HBR case study mentions - Condensed Ins597 takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.

Ability to respond to the competition

– As the decision making is very deliberative, highlighted in the case study Rank Xerox : Global Transfer of Best Practices (A), Condensed, in the dynamic environment Condensed Ins597 has struggled to respond to the nimble upstart competition. Condensed Ins597 has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.

Employees’ incomplete understanding of strategy

– From the instances in the HBR case study Rank Xerox : Global Transfer of Best Practices (A), Condensed, it seems that the employees of Condensed Ins597 don’t have comprehensive understanding of the firm’s strategy. This is reflected in number of promotional campaigns over the last few years that had mixed messaging and competing priorities. Some of the strategic activities and services promoted in the promotional campaigns were not consistent with the organization’s strategy.

High dependence on existing supply chain

– The disruption in the global supply chains because of the Covid-19 pandemic and blockage of the Suez Canal illustrated the fragile nature of Condensed Ins597 supply chain. Even after few cautionary changes mentioned in the HBR case study - Rank Xerox : Global Transfer of Best Practices (A), Condensed, it is still heavily dependent upon the existing supply chain. The existing supply chain though brings in cost efficiencies but it has left Condensed Ins597 vulnerable to further global disruptions in South East Asia.

Need for greater diversity

– Condensed Ins597 has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.

Capital Spending Reduction

– Even during the low interest decade, Condensed Ins597 has not been able to do capital spending to the tune of the competition. This has resulted into fewer innovations and company facing stiff competition from both existing competitors and new entrants who are disrupting the industry using digital technology.

Slow to harness new channels of communication

– Even though competitors are using new communication channels such as Instagram, Tiktok, and Snap, Condensed Ins597 is slow explore the new channels of communication. These new channels of communication mentioned in marketing section of case study Rank Xerox : Global Transfer of Best Practices (A), Condensed can help to provide better information regarding products and services. It can also build an online community to further reach out to potential customers.




Opportunities Rank Xerox : Global Transfer of Best Practices (A), Condensed | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study Rank Xerox : Global Transfer of Best Practices (A), Condensed are -

Harnessing reconfiguration of the global supply chains

– As the trade war between US and China heats up in the coming years, Condensed Ins597 can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, Rank Xerox : Global Transfer of Best Practices (A), Condensed, to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.

Reforming the budgeting process

- By establishing new metrics that will be used to evaluate both existing and potential projects Condensed Ins597 can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.

Lowering marketing communication costs

– 5G expansion will open new opportunities for Condensed Ins597 in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Strategy & Execution segment, and it will provide faster access to the consumers.

Creating value in data economy

– The success of analytics program of Condensed Ins597 has opened avenues for new revenue streams for the organization in the industry. This can help Condensed Ins597 to build a more holistic ecosystem as suggested in the Rank Xerox : Global Transfer of Best Practices (A), Condensed case study. Condensed Ins597 can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.

Identify volunteer opportunities

– Covid-19 has impacted working population in two ways – it has led to people soul searching about their professional choices, resulting in mass resignation. Secondly it has encouraged people to do things that they are passionate about. This has opened opportunities for businesses to build volunteer oriented socially driven projects. Condensed Ins597 can explore opportunities that can attract volunteers and are consistent with its mission and vision.

Increase in government spending

– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Condensed Ins597 can use these opportunities to build new business models that can help the communities that Condensed Ins597 operates in. Secondly it can use opportunities from government spending in Strategy & Execution sector.

Reconfiguring business model

– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help Condensed Ins597 to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.

Finding new ways to collaborate

– Covid-19 has not only transformed business models of companies in Strategy & Execution industry, but it has also influenced the consumer preferences. Condensed Ins597 can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.

Developing new processes and practices

– Condensed Ins597 can develop new processes and procedures in Strategy & Execution industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.

Buying journey improvements

– Condensed Ins597 can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. Rank Xerox : Global Transfer of Best Practices (A), Condensed suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.

Using analytics as competitive advantage

– Condensed Ins597 has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in the sector. This continuous investment in analytics has enabled, as illustrated in the Harvard case study Rank Xerox : Global Transfer of Best Practices (A), Condensed - to build a competitive advantage using analytics. The analytics driven competitive advantage can help Condensed Ins597 to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.

Low interest rates

– Even though inflation is raising its head in most developed economies, Condensed Ins597 can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.

Manufacturing automation

– Condensed Ins597 can use the latest technology developments to improve its manufacturing and designing process in Strategy & Execution segment. It can use CAD and 3D printing to build a quick prototype and pilot testing products. It can leverage automation using machine learning and artificial intelligence to do faster production at lowers costs, and it can leverage the growth in satellite and tracking technologies to improve inventory management, transportation, and shipping.




Threats Rank Xerox : Global Transfer of Best Practices (A), Condensed External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study Rank Xerox : Global Transfer of Best Practices (A), Condensed are -

Increasing wage structure of Condensed Ins597

– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Condensed Ins597.

Capital market disruption

– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Condensed Ins597.

Technology acceleration in Forth Industrial Revolution

– Condensed Ins597 has witnessed rapid integration of technology during Covid-19 in the Strategy & Execution industry. As one of the leading players in the industry, Condensed Ins597 needs to keep up with the evolution of technology in the Strategy & Execution sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.

High level of anxiety and lack of motivation

– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Condensed Ins597 needs to understand the core reasons impacting the Strategy & Execution industry. This will help it in building a better workplace.

Easy access to finance

– Easy access to finance in Strategy & Execution field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Condensed Ins597 can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.

Stagnating economy with rate increase

– Condensed Ins597 can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the field.

New competition

– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Condensed Ins597 in the Strategy & Execution sector and impact the bottomline of the organization.

Trade war between China and United States

– The trade war between two of the biggest economies can hugely impact the opportunities for Condensed Ins597 in the Strategy & Execution industry. The Strategy & Execution industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.

Regulatory challenges

– Condensed Ins597 needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Strategy & Execution industry regulations.

Instability in the European markets

– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Condensed Ins597 will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.

Technology disruption because of hacks, piracy etc

– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.

Learning curve for new practices

– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Rank Xerox : Global Transfer of Best Practices (A), Condensed, Condensed Ins597 may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Strategy & Execution .

Barriers of entry lowering

– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents Condensed Ins597 with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.




Weighted SWOT Analysis of Rank Xerox : Global Transfer of Best Practices (A), Condensed Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Rank Xerox : Global Transfer of Best Practices (A), Condensed needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study Rank Xerox : Global Transfer of Best Practices (A), Condensed is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study Rank Xerox : Global Transfer of Best Practices (A), Condensed is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of Rank Xerox : Global Transfer of Best Practices (A), Condensed is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Condensed Ins597 needs to make to build a sustainable competitive advantage.



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