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Alberta Hip and Knee Replacement Pilot Project: Changing the Provincial Model of Hip and Knee Care SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of Alberta Hip and Knee Replacement Pilot Project: Changing the Provincial Model of Hip and Knee Care


This case examines methods to incorporate the best evidence into clinical practice. More particularly, it considers the issue of knowledge translation from the perspective of implementing an evidence-based hip and knee care pathway in Alberta, Canada. A secondary problem would be bringing together multiple stakeholders with different incentives to implement a large-scale health care change.

Authors :: Michael Rouse, Aish Sundaram

Topics :: Strategy & Execution

Tags :: Operations management, Organizational culture, Strategy, SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "Alberta Hip and Knee Replacement Pilot Project: Changing the Provincial Model of Hip and Knee Care" written by Michael Rouse, Aish Sundaram includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Knee Hip facing as an external strategic factors. Some of the topics covered in Alberta Hip and Knee Replacement Pilot Project: Changing the Provincial Model of Hip and Knee Care case study are - Strategic Management Strategies, Operations management, Organizational culture, Strategy and Strategy & Execution.


Some of the macro environment factors that can be used to understand the Alberta Hip and Knee Replacement Pilot Project: Changing the Provincial Model of Hip and Knee Care casestudy better are - – increasing transportation and logistics costs, increasing household debt because of falling income levels, geopolitical disruptions, there is backlash against globalization, customer relationship management is fast transforming because of increasing concerns over data privacy, talent flight as more people leaving formal jobs, wage bills are increasing, technology disruption, supply chains are disrupted by pandemic , etc



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Introduction to SWOT Analysis of Alberta Hip and Knee Replacement Pilot Project: Changing the Provincial Model of Hip and Knee Care


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Alberta Hip and Knee Replacement Pilot Project: Changing the Provincial Model of Hip and Knee Care case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Knee Hip, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Knee Hip operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of Alberta Hip and Knee Replacement Pilot Project: Changing the Provincial Model of Hip and Knee Care can be done for the following purposes –
1. Strategic planning using facts provided in Alberta Hip and Knee Replacement Pilot Project: Changing the Provincial Model of Hip and Knee Care case study
2. Improving business portfolio management of Knee Hip
3. Assessing feasibility of the new initiative in Strategy & Execution field.
4. Making a Strategy & Execution topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Knee Hip




Strengths Alberta Hip and Knee Replacement Pilot Project: Changing the Provincial Model of Hip and Knee Care | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of Knee Hip in Alberta Hip and Knee Replacement Pilot Project: Changing the Provincial Model of Hip and Knee Care Harvard Business Review case study are -

Highly skilled collaborators

– Knee Hip has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in Alberta Hip and Knee Replacement Pilot Project: Changing the Provincial Model of Hip and Knee Care HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.

Superior customer experience

– The customer experience strategy of Knee Hip in the segment is based on four key concepts – personalization, simplification of complex needs, prompt response, and continuous engagement.

Strong track record of project management

– Knee Hip is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.

Ability to recruit top talent

– Knee Hip is one of the leading recruiters in the industry. Managers in the Alberta Hip and Knee Replacement Pilot Project: Changing the Provincial Model of Hip and Knee Care are in a position to attract the best talent available. The firm has a robust talent identification program that helps in identifying the brightest.

Organizational Resilience of Knee Hip

– The covid-19 pandemic has put organizational resilience at the centre of everthing that Knee Hip does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.

Training and development

– Knee Hip has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in Alberta Hip and Knee Replacement Pilot Project: Changing the Provincial Model of Hip and Knee Care Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.

Analytics focus

– Knee Hip is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by Michael Rouse, Aish Sundaram can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.

Innovation driven organization

– Knee Hip is one of the most innovative firm in sector. Manager in Alberta Hip and Knee Replacement Pilot Project: Changing the Provincial Model of Hip and Knee Care Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.

Cross disciplinary teams

– Horizontal connected teams at the Knee Hip are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.

Effective Research and Development (R&D)

– Knee Hip has innovation driven culture where significant part of the revenues are spent on the research and development activities. This has resulted in, as mentioned in case study Alberta Hip and Knee Replacement Pilot Project: Changing the Provincial Model of Hip and Knee Care - staying ahead in the industry in terms of – new product launches, superior customer experience, highly competitive pricing strategies, and great returns to the shareholders.

Digital Transformation in Strategy & Execution segment

- digital transformation varies from industry to industry. For Knee Hip digital transformation journey comprises differing goals based on market maturity, customer technology acceptance, and organizational culture. Knee Hip has successfully integrated the four key components of digital transformation – digital integration in processes, digital integration in marketing and customer relationship management, digital integration into the value chain, and using technology to explore new products and market opportunities.

Sustainable margins compare to other players in Strategy & Execution industry

– Alberta Hip and Knee Replacement Pilot Project: Changing the Provincial Model of Hip and Knee Care firm has clearly differentiated products in the market place. This has enabled Knee Hip to fetch slight price premium compare to the competitors in the Strategy & Execution industry. The sustainable margins have also helped Knee Hip to invest into research and development (R&D) and innovation.






Weaknesses Alberta Hip and Knee Replacement Pilot Project: Changing the Provincial Model of Hip and Knee Care | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of Alberta Hip and Knee Replacement Pilot Project: Changing the Provincial Model of Hip and Knee Care are -

Products dominated business model

– Even though Knee Hip has some of the most successful products in the industry, this business model has made each new product launch extremely critical for continuous financial growth of the organization. firm in the HBR case study - Alberta Hip and Knee Replacement Pilot Project: Changing the Provincial Model of Hip and Knee Care should strive to include more intangible value offerings along with its core products and services.

Slow to harness new channels of communication

– Even though competitors are using new communication channels such as Instagram, Tiktok, and Snap, Knee Hip is slow explore the new channels of communication. These new channels of communication mentioned in marketing section of case study Alberta Hip and Knee Replacement Pilot Project: Changing the Provincial Model of Hip and Knee Care can help to provide better information regarding products and services. It can also build an online community to further reach out to potential customers.

High bargaining power of channel partners

– Because of the regulatory requirements, Michael Rouse, Aish Sundaram suggests that, Knee Hip is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the industry.

Skills based hiring

– The stress on hiring functional specialists at Knee Hip has created an environment where the organization is dominated by functional specialists rather than management generalist. This has resulted into product oriented approach rather than marketing oriented approach or consumers oriented approach.

Interest costs

– Compare to the competition, Knee Hip has borrowed money from the capital market at higher rates. It needs to restructure the interest payment and costs so that it can compete better and improve profitability.

Slow to strategic competitive environment developments

– As Alberta Hip and Knee Replacement Pilot Project: Changing the Provincial Model of Hip and Knee Care HBR case study mentions - Knee Hip takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.

Compensation and incentives

– The revenue per employee as mentioned in the HBR case study Alberta Hip and Knee Replacement Pilot Project: Changing the Provincial Model of Hip and Knee Care, is just above the industry average. Knee Hip needs to redesign the compensation structure and incentives to increase the revenue per employees. Some of the steps that it can take are – hiring more specialists on project basis, etc.

Slow decision making process

– As mentioned earlier in the report, Knee Hip has a very deliberative decision making approach. This approach has resulted in prudent decisions, but it has also resulted in missing opportunities in the industry over the last five years. Knee Hip even though has strong showing on digital transformation primary two stages, it has struggled to capitalize the power of digital transformation in marketing efforts and new venture efforts.

Lack of clear differentiation of Knee Hip products

– To increase the profitability and margins on the products, Knee Hip needs to provide more differentiated products than what it is currently offering in the marketplace.

Employees’ incomplete understanding of strategy

– From the instances in the HBR case study Alberta Hip and Knee Replacement Pilot Project: Changing the Provincial Model of Hip and Knee Care, it seems that the employees of Knee Hip don’t have comprehensive understanding of the firm’s strategy. This is reflected in number of promotional campaigns over the last few years that had mixed messaging and competing priorities. Some of the strategic activities and services promoted in the promotional campaigns were not consistent with the organization’s strategy.

High cash cycle compare to competitors

Knee Hip has a high cash cycle compare to other players in the industry. It needs to shorten the cash cycle by 12% to be more competitive in the marketplace, reduce inventory costs, and be more profitable.




Opportunities Alberta Hip and Knee Replacement Pilot Project: Changing the Provincial Model of Hip and Knee Care | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study Alberta Hip and Knee Replacement Pilot Project: Changing the Provincial Model of Hip and Knee Care are -

Identify volunteer opportunities

– Covid-19 has impacted working population in two ways – it has led to people soul searching about their professional choices, resulting in mass resignation. Secondly it has encouraged people to do things that they are passionate about. This has opened opportunities for businesses to build volunteer oriented socially driven projects. Knee Hip can explore opportunities that can attract volunteers and are consistent with its mission and vision.

Lowering marketing communication costs

– 5G expansion will open new opportunities for Knee Hip in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Strategy & Execution segment, and it will provide faster access to the consumers.

Leveraging digital technologies

– Knee Hip can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.

Finding new ways to collaborate

– Covid-19 has not only transformed business models of companies in Strategy & Execution industry, but it has also influenced the consumer preferences. Knee Hip can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.

Better consumer reach

– The expansion of the 5G network will help Knee Hip to increase its market reach. Knee Hip will be able to reach out to new customers. Secondly 5G will also provide technology framework to build new tools and products that can help more immersive consumer experience and faster consumer journey.

Buying journey improvements

– Knee Hip can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. Alberta Hip and Knee Replacement Pilot Project: Changing the Provincial Model of Hip and Knee Care suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.

Reforming the budgeting process

- By establishing new metrics that will be used to evaluate both existing and potential projects Knee Hip can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.

Developing new processes and practices

– Knee Hip can develop new processes and procedures in Strategy & Execution industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.

Creating value in data economy

– The success of analytics program of Knee Hip has opened avenues for new revenue streams for the organization in the industry. This can help Knee Hip to build a more holistic ecosystem as suggested in the Alberta Hip and Knee Replacement Pilot Project: Changing the Provincial Model of Hip and Knee Care case study. Knee Hip can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.

Reconfiguring business model

– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help Knee Hip to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.

Changes in consumer behavior post Covid-19

– Consumer behavior has changed in the Strategy & Execution industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Knee Hip can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Knee Hip can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.

Use of Bitcoin and other crypto currencies for transactions

– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Knee Hip in the consumer business. Now Knee Hip can target international markets with far fewer capital restrictions requirements than the existing system.

Using analytics as competitive advantage

– Knee Hip has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in the sector. This continuous investment in analytics has enabled, as illustrated in the Harvard case study Alberta Hip and Knee Replacement Pilot Project: Changing the Provincial Model of Hip and Knee Care - to build a competitive advantage using analytics. The analytics driven competitive advantage can help Knee Hip to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.




Threats Alberta Hip and Knee Replacement Pilot Project: Changing the Provincial Model of Hip and Knee Care External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study Alberta Hip and Knee Replacement Pilot Project: Changing the Provincial Model of Hip and Knee Care are -

Barriers of entry lowering

– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents Knee Hip with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.

Environmental challenges

– Knee Hip needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. Knee Hip can take advantage of this fund but it will also bring new competitors in the Strategy & Execution industry.

Instability in the European markets

– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Knee Hip will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.

High dependence on third party suppliers

– Knee Hip high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.

Easy access to finance

– Easy access to finance in Strategy & Execution field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Knee Hip can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.

Increasing wage structure of Knee Hip

– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Knee Hip.

Regulatory challenges

– Knee Hip needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Strategy & Execution industry regulations.

Technology disruption because of hacks, piracy etc

– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.

Backlash against dominant players

– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of Knee Hip business can come under increasing regulations regarding data privacy, data security, etc.

Learning curve for new practices

– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Alberta Hip and Knee Replacement Pilot Project: Changing the Provincial Model of Hip and Knee Care, Knee Hip may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Strategy & Execution .

Stagnating economy with rate increase

– Knee Hip can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the field.

Trade war between China and United States

– The trade war between two of the biggest economies can hugely impact the opportunities for Knee Hip in the Strategy & Execution industry. The Strategy & Execution industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.

Shortening product life cycle

– it is one of the major threat that Knee Hip is facing in Strategy & Execution sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.




Weighted SWOT Analysis of Alberta Hip and Knee Replacement Pilot Project: Changing the Provincial Model of Hip and Knee Care Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Alberta Hip and Knee Replacement Pilot Project: Changing the Provincial Model of Hip and Knee Care needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study Alberta Hip and Knee Replacement Pilot Project: Changing the Provincial Model of Hip and Knee Care is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study Alberta Hip and Knee Replacement Pilot Project: Changing the Provincial Model of Hip and Knee Care is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of Alberta Hip and Knee Replacement Pilot Project: Changing the Provincial Model of Hip and Knee Care is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Knee Hip needs to make to build a sustainable competitive advantage.



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