Inaash: Bridging the Chasm Between Non-Profit Objectives and Long-Term Financial Profitability SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of Inaash: Bridging the Chasm Between Non-Profit Objectives and Long-Term Financial Profitability

Inaash is a Lebanese non-profit organization that supports the development of Palestinians in refugee camps. Inaash has created jobs for thousands of women in the camps through the production of traditional Palestinian embroidery items such as shawls and dresses, which the association sells in its shop and at exhibitions. The organization has also been successful in creating valuable social infrastructure in many camps through offering medical support to the elderly and sponsoring children's education. Major changes in the macro environment have resulted in diminishing sales and an increased dependence on donations. Inaash must rethink its strategy and consider improving its performance measurement, using social media to connect with stakeholders and raise awareness, and professionalizing its donor management. How can Inaash bridge the chasm between social purpose and financial viability? Author Bettina Bastian is affiliated with American University of Beirut.

Authors :: Bettina Bastian

Topics :: Strategy & Execution

Tags :: , SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "Inaash: Bridging the Chasm Between Non-Profit Objectives and Long-Term Financial Profitability" written by Bettina Bastian includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Inaash Camps facing as an external strategic factors. Some of the topics covered in Inaash: Bridging the Chasm Between Non-Profit Objectives and Long-Term Financial Profitability case study are - Strategic Management Strategies, and Strategy & Execution.

Some of the macro environment factors that can be used to understand the Inaash: Bridging the Chasm Between Non-Profit Objectives and Long-Term Financial Profitability casestudy better are - – talent flight as more people leaving formal jobs, digital marketing is dominated by two big players Facebook and Google, customer relationship management is fast transforming because of increasing concerns over data privacy, increasing household debt because of falling income levels, supply chains are disrupted by pandemic , cloud computing is disrupting traditional business models, increasing government debt because of Covid-19 spendings, increasing inequality as vast percentage of new income is going to the top 1%, wage bills are increasing, etc

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Introduction to SWOT Analysis of Inaash: Bridging the Chasm Between Non-Profit Objectives and Long-Term Financial Profitability

SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Inaash: Bridging the Chasm Between Non-Profit Objectives and Long-Term Financial Profitability case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Inaash Camps, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Inaash Camps operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.

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SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix

SWOT analysis of Inaash: Bridging the Chasm Between Non-Profit Objectives and Long-Term Financial Profitability can be done for the following purposes –
1. Strategic planning using facts provided in Inaash: Bridging the Chasm Between Non-Profit Objectives and Long-Term Financial Profitability case study
2. Improving business portfolio management of Inaash Camps
3. Assessing feasibility of the new initiative in Strategy & Execution field.
4. Making a Strategy & Execution topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Inaash Camps

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Strengths Inaash: Bridging the Chasm Between Non-Profit Objectives and Long-Term Financial Profitability | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of Inaash Camps in Inaash: Bridging the Chasm Between Non-Profit Objectives and Long-Term Financial Profitability Harvard Business Review case study are -

Ability to lead change in Strategy & Execution field

– Inaash Camps is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Inaash Camps in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.

Learning organization

- Inaash Camps is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at Inaash Camps is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in Inaash: Bridging the Chasm Between Non-Profit Objectives and Long-Term Financial Profitability Harvard Business Review case study emphasize – knowledge, initiative, and innovation.

Analytics focus

– Inaash Camps is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by Bettina Bastian can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.

Sustainable margins compare to other players in Strategy & Execution industry

– Inaash: Bridging the Chasm Between Non-Profit Objectives and Long-Term Financial Profitability firm has clearly differentiated products in the market place. This has enabled Inaash Camps to fetch slight price premium compare to the competitors in the Strategy & Execution industry. The sustainable margins have also helped Inaash Camps to invest into research and development (R&D) and innovation.

Ability to recruit top talent

– Inaash Camps is one of the leading recruiters in the industry. Managers in the Inaash: Bridging the Chasm Between Non-Profit Objectives and Long-Term Financial Profitability are in a position to attract the best talent available. The firm has a robust talent identification program that helps in identifying the brightest.

Cross disciplinary teams

– Horizontal connected teams at the Inaash Camps are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.

Low bargaining power of suppliers

– Suppliers of Inaash Camps in the sector have low bargaining power. Inaash: Bridging the Chasm Between Non-Profit Objectives and Long-Term Financial Profitability has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Inaash Camps to manage not only supply disruptions but also source products at highly competitive prices.

Operational resilience

– The operational resilience strategy in the Inaash: Bridging the Chasm Between Non-Profit Objectives and Long-Term Financial Profitability Harvard Business Review case study comprises – understanding the underlying the factors in the industry, building diversified operations across different geographies so that disruption in one part of the world doesn’t impact the overall performance of the firm, and integrating the various business operations and processes through its digital transformation drive.

Successful track record of launching new products

– Inaash Camps has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Inaash Camps has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.

High switching costs

– The high switching costs that Inaash Camps has built up over years in its products and services combo offer has resulted in high retention of customers, lower marketing costs, and greater ability of the firm to focus on its customers.

Highly skilled collaborators

– Inaash Camps has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in Inaash: Bridging the Chasm Between Non-Profit Objectives and Long-Term Financial Profitability HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.

Diverse revenue streams

– Inaash Camps is present in almost all the verticals within the industry. This has provided firm in Inaash: Bridging the Chasm Between Non-Profit Objectives and Long-Term Financial Profitability case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.

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Weaknesses Inaash: Bridging the Chasm Between Non-Profit Objectives and Long-Term Financial Profitability | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of Inaash: Bridging the Chasm Between Non-Profit Objectives and Long-Term Financial Profitability are -

Slow to harness new channels of communication

– Even though competitors are using new communication channels such as Instagram, Tiktok, and Snap, Inaash Camps is slow explore the new channels of communication. These new channels of communication mentioned in marketing section of case study Inaash: Bridging the Chasm Between Non-Profit Objectives and Long-Term Financial Profitability can help to provide better information regarding products and services. It can also build an online community to further reach out to potential customers.

Need for greater diversity

– Inaash Camps has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.

Ability to respond to the competition

– As the decision making is very deliberative, highlighted in the case study Inaash: Bridging the Chasm Between Non-Profit Objectives and Long-Term Financial Profitability, in the dynamic environment Inaash Camps has struggled to respond to the nimble upstart competition. Inaash Camps has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.

Increasing silos among functional specialists

– The organizational structure of Inaash Camps is dominated by functional specialists. It is not different from other players in the Strategy & Execution segment. Inaash Camps needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help Inaash Camps to focus more on services rather than just following the product oriented approach.

Compensation and incentives

– The revenue per employee as mentioned in the HBR case study Inaash: Bridging the Chasm Between Non-Profit Objectives and Long-Term Financial Profitability, is just above the industry average. Inaash Camps needs to redesign the compensation structure and incentives to increase the revenue per employees. Some of the steps that it can take are – hiring more specialists on project basis, etc.

High cash cycle compare to competitors

Inaash Camps has a high cash cycle compare to other players in the industry. It needs to shorten the cash cycle by 12% to be more competitive in the marketplace, reduce inventory costs, and be more profitable.

Low market penetration in new markets

– Outside its home market of Inaash Camps, firm in the HBR case study Inaash: Bridging the Chasm Between Non-Profit Objectives and Long-Term Financial Profitability needs to spend more promotional, marketing, and advertising efforts to penetrate international markets.

High bargaining power of channel partners

– Because of the regulatory requirements, Bettina Bastian suggests that, Inaash Camps is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the industry.

Workers concerns about automation

– As automation is fast increasing in the segment, Inaash Camps needs to come up with a strategy to reduce the workers concern regarding automation. Without a clear strategy, it could lead to disruption and uncertainty within the organization.

High operating costs

– Compare to the competitors, firm in the HBR case study Inaash: Bridging the Chasm Between Non-Profit Objectives and Long-Term Financial Profitability has high operating costs in the. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract Inaash Camps 's lucrative customers.

Interest costs

– Compare to the competition, Inaash Camps has borrowed money from the capital market at higher rates. It needs to restructure the interest payment and costs so that it can compete better and improve profitability.

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Opportunities Inaash: Bridging the Chasm Between Non-Profit Objectives and Long-Term Financial Profitability | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The opportunities highlighted in the Harvard Business Review case study Inaash: Bridging the Chasm Between Non-Profit Objectives and Long-Term Financial Profitability are -

Increase in government spending

– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Inaash Camps can use these opportunities to build new business models that can help the communities that Inaash Camps operates in. Secondly it can use opportunities from government spending in Strategy & Execution sector.

Buying journey improvements

– Inaash Camps can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. Inaash: Bridging the Chasm Between Non-Profit Objectives and Long-Term Financial Profitability suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.

Developing new processes and practices

– Inaash Camps can develop new processes and procedures in Strategy & Execution industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.

Better consumer reach

– The expansion of the 5G network will help Inaash Camps to increase its market reach. Inaash Camps will be able to reach out to new customers. Secondly 5G will also provide technology framework to build new tools and products that can help more immersive consumer experience and faster consumer journey.

Reconfiguring business model

– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help Inaash Camps to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.

Learning at scale

– Online learning technologies has now opened space for Inaash Camps to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.

Lowering marketing communication costs

– 5G expansion will open new opportunities for Inaash Camps in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Strategy & Execution segment, and it will provide faster access to the consumers.

Low interest rates

– Even though inflation is raising its head in most developed economies, Inaash Camps can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.

Use of Bitcoin and other crypto currencies for transactions

– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Inaash Camps in the consumer business. Now Inaash Camps can target international markets with far fewer capital restrictions requirements than the existing system.

Reforming the budgeting process

- By establishing new metrics that will be used to evaluate both existing and potential projects Inaash Camps can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.

Leveraging digital technologies

– Inaash Camps can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.

Harnessing reconfiguration of the global supply chains

– As the trade war between US and China heats up in the coming years, Inaash Camps can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, Inaash: Bridging the Chasm Between Non-Profit Objectives and Long-Term Financial Profitability, to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.

Changes in consumer behavior post Covid-19

– Consumer behavior has changed in the Strategy & Execution industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Inaash Camps can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Inaash Camps can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.

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Threats Inaash: Bridging the Chasm Between Non-Profit Objectives and Long-Term Financial Profitability External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The threats mentioned in the HBR case study Inaash: Bridging the Chasm Between Non-Profit Objectives and Long-Term Financial Profitability are -

Aging population

– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.

Shortening product life cycle

– it is one of the major threat that Inaash Camps is facing in Strategy & Execution sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.

Technology acceleration in Forth Industrial Revolution

– Inaash Camps has witnessed rapid integration of technology during Covid-19 in the Strategy & Execution industry. As one of the leading players in the industry, Inaash Camps needs to keep up with the evolution of technology in the Strategy & Execution sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.

Increasing international competition and downward pressure on margins

– Apart from technology driven competitive advantage dilution, Inaash Camps can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Inaash: Bridging the Chasm Between Non-Profit Objectives and Long-Term Financial Profitability .

Backlash against dominant players

– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of Inaash Camps business can come under increasing regulations regarding data privacy, data security, etc.

Technology disruption because of hacks, piracy etc

– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.

Easy access to finance

– Easy access to finance in Strategy & Execution field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Inaash Camps can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.

Stagnating economy with rate increase

– Inaash Camps can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the field.

Learning curve for new practices

– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Inaash: Bridging the Chasm Between Non-Profit Objectives and Long-Term Financial Profitability, Inaash Camps may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Strategy & Execution .

Capital market disruption

– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Inaash Camps.

Regulatory challenges

– Inaash Camps needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Strategy & Execution industry regulations.

High level of anxiety and lack of motivation

– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Inaash Camps needs to understand the core reasons impacting the Strategy & Execution industry. This will help it in building a better workplace.

New competition

– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Inaash Camps in the Strategy & Execution sector and impact the bottomline of the organization.

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Weighted SWOT Analysis of Inaash: Bridging the Chasm Between Non-Profit Objectives and Long-Term Financial Profitability Template, Example

Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Inaash: Bridging the Chasm Between Non-Profit Objectives and Long-Term Financial Profitability needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study Inaash: Bridging the Chasm Between Non-Profit Objectives and Long-Term Financial Profitability is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study Inaash: Bridging the Chasm Between Non-Profit Objectives and Long-Term Financial Profitability is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of Inaash: Bridging the Chasm Between Non-Profit Objectives and Long-Term Financial Profitability is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Inaash Camps needs to make to build a sustainable competitive advantage.

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