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Lyric Dinner Theatre: Deborah Denenberg, General Manager, Video SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of Lyric Dinner Theatre: Deborah Denenberg, General Manager, Video


Presents Deborah Denenberg, general manager, answering questions about her successful turnaround of an ailing dinner theatre.

Authors :: Richard G. Hamermesh

Topics :: Strategy & Execution

Tags :: Gender, Strategy execution, SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "Lyric Dinner Theatre: Deborah Denenberg, General Manager, Video" written by Richard G. Hamermesh includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Denenberg Deborah facing as an external strategic factors. Some of the topics covered in Lyric Dinner Theatre: Deborah Denenberg, General Manager, Video case study are - Strategic Management Strategies, Gender, Strategy execution and Strategy & Execution.


Some of the macro environment factors that can be used to understand the Lyric Dinner Theatre: Deborah Denenberg, General Manager, Video casestudy better are - – increasing inequality as vast percentage of new income is going to the top 1%, cloud computing is disrupting traditional business models, increasing household debt because of falling income levels, competitive advantages are harder to sustain because of technology dispersion, customer relationship management is fast transforming because of increasing concerns over data privacy, there is increasing trade war between United States & China, supply chains are disrupted by pandemic , central banks are concerned over increasing inflation, technology disruption, etc



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Introduction to SWOT Analysis of Lyric Dinner Theatre: Deborah Denenberg, General Manager, Video


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Lyric Dinner Theatre: Deborah Denenberg, General Manager, Video case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Denenberg Deborah, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Denenberg Deborah operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of Lyric Dinner Theatre: Deborah Denenberg, General Manager, Video can be done for the following purposes –
1. Strategic planning using facts provided in Lyric Dinner Theatre: Deborah Denenberg, General Manager, Video case study
2. Improving business portfolio management of Denenberg Deborah
3. Assessing feasibility of the new initiative in Strategy & Execution field.
4. Making a Strategy & Execution topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Denenberg Deborah




Strengths Lyric Dinner Theatre: Deborah Denenberg, General Manager, Video | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of Denenberg Deborah in Lyric Dinner Theatre: Deborah Denenberg, General Manager, Video Harvard Business Review case study are -

Innovation driven organization

– Denenberg Deborah is one of the most innovative firm in sector. Manager in Lyric Dinner Theatre: Deborah Denenberg, General Manager, Video Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.

Ability to recruit top talent

– Denenberg Deborah is one of the leading recruiters in the industry. Managers in the Lyric Dinner Theatre: Deborah Denenberg, General Manager, Video are in a position to attract the best talent available. The firm has a robust talent identification program that helps in identifying the brightest.

Cross disciplinary teams

– Horizontal connected teams at the Denenberg Deborah are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.

Highly skilled collaborators

– Denenberg Deborah has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in Lyric Dinner Theatre: Deborah Denenberg, General Manager, Video HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.

High brand equity

– Denenberg Deborah has strong brand awareness and brand recognition among both - the exiting customers and potential new customers. Strong brand equity has enabled Denenberg Deborah to keep acquiring new customers and building profitable relationship with both the new and loyal customers.

High switching costs

– The high switching costs that Denenberg Deborah has built up over years in its products and services combo offer has resulted in high retention of customers, lower marketing costs, and greater ability of the firm to focus on its customers.

Operational resilience

– The operational resilience strategy in the Lyric Dinner Theatre: Deborah Denenberg, General Manager, Video Harvard Business Review case study comprises – understanding the underlying the factors in the industry, building diversified operations across different geographies so that disruption in one part of the world doesn’t impact the overall performance of the firm, and integrating the various business operations and processes through its digital transformation drive.

Digital Transformation in Strategy & Execution segment

- digital transformation varies from industry to industry. For Denenberg Deborah digital transformation journey comprises differing goals based on market maturity, customer technology acceptance, and organizational culture. Denenberg Deborah has successfully integrated the four key components of digital transformation – digital integration in processes, digital integration in marketing and customer relationship management, digital integration into the value chain, and using technology to explore new products and market opportunities.

Ability to lead change in Strategy & Execution field

– Denenberg Deborah is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Denenberg Deborah in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.

Organizational Resilience of Denenberg Deborah

– The covid-19 pandemic has put organizational resilience at the centre of everthing that Denenberg Deborah does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.

Sustainable margins compare to other players in Strategy & Execution industry

– Lyric Dinner Theatre: Deborah Denenberg, General Manager, Video firm has clearly differentiated products in the market place. This has enabled Denenberg Deborah to fetch slight price premium compare to the competitors in the Strategy & Execution industry. The sustainable margins have also helped Denenberg Deborah to invest into research and development (R&D) and innovation.

Low bargaining power of suppliers

– Suppliers of Denenberg Deborah in the sector have low bargaining power. Lyric Dinner Theatre: Deborah Denenberg, General Manager, Video has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Denenberg Deborah to manage not only supply disruptions but also source products at highly competitive prices.






Weaknesses Lyric Dinner Theatre: Deborah Denenberg, General Manager, Video | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of Lyric Dinner Theatre: Deborah Denenberg, General Manager, Video are -

Increasing silos among functional specialists

– The organizational structure of Denenberg Deborah is dominated by functional specialists. It is not different from other players in the Strategy & Execution segment. Denenberg Deborah needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help Denenberg Deborah to focus more on services rather than just following the product oriented approach.

Products dominated business model

– Even though Denenberg Deborah has some of the most successful products in the industry, this business model has made each new product launch extremely critical for continuous financial growth of the organization. firm in the HBR case study - Lyric Dinner Theatre: Deborah Denenberg, General Manager, Video should strive to include more intangible value offerings along with its core products and services.

Low market penetration in new markets

– Outside its home market of Denenberg Deborah, firm in the HBR case study Lyric Dinner Theatre: Deborah Denenberg, General Manager, Video needs to spend more promotional, marketing, and advertising efforts to penetrate international markets.

High dependence on existing supply chain

– The disruption in the global supply chains because of the Covid-19 pandemic and blockage of the Suez Canal illustrated the fragile nature of Denenberg Deborah supply chain. Even after few cautionary changes mentioned in the HBR case study - Lyric Dinner Theatre: Deborah Denenberg, General Manager, Video, it is still heavily dependent upon the existing supply chain. The existing supply chain though brings in cost efficiencies but it has left Denenberg Deborah vulnerable to further global disruptions in South East Asia.

Workers concerns about automation

– As automation is fast increasing in the segment, Denenberg Deborah needs to come up with a strategy to reduce the workers concern regarding automation. Without a clear strategy, it could lead to disruption and uncertainty within the organization.

Need for greater diversity

– Denenberg Deborah has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.

Aligning sales with marketing

– It come across in the case study Lyric Dinner Theatre: Deborah Denenberg, General Manager, Video that the firm needs to have more collaboration between its sales team and marketing team. Sales professionals in the industry have deep experience in developing customer relationships. Marketing department in the case Lyric Dinner Theatre: Deborah Denenberg, General Manager, Video can leverage the sales team experience to cultivate customer relationships as Denenberg Deborah is planning to shift buying processes online.

Lack of clear differentiation of Denenberg Deborah products

– To increase the profitability and margins on the products, Denenberg Deborah needs to provide more differentiated products than what it is currently offering in the marketplace.

High cash cycle compare to competitors

Denenberg Deborah has a high cash cycle compare to other players in the industry. It needs to shorten the cash cycle by 12% to be more competitive in the marketplace, reduce inventory costs, and be more profitable.

Capital Spending Reduction

– Even during the low interest decade, Denenberg Deborah has not been able to do capital spending to the tune of the competition. This has resulted into fewer innovations and company facing stiff competition from both existing competitors and new entrants who are disrupting the industry using digital technology.

Slow to harness new channels of communication

– Even though competitors are using new communication channels such as Instagram, Tiktok, and Snap, Denenberg Deborah is slow explore the new channels of communication. These new channels of communication mentioned in marketing section of case study Lyric Dinner Theatre: Deborah Denenberg, General Manager, Video can help to provide better information regarding products and services. It can also build an online community to further reach out to potential customers.




Opportunities Lyric Dinner Theatre: Deborah Denenberg, General Manager, Video | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study Lyric Dinner Theatre: Deborah Denenberg, General Manager, Video are -

Changes in consumer behavior post Covid-19

– Consumer behavior has changed in the Strategy & Execution industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Denenberg Deborah can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Denenberg Deborah can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.

Reforming the budgeting process

- By establishing new metrics that will be used to evaluate both existing and potential projects Denenberg Deborah can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.

Creating value in data economy

– The success of analytics program of Denenberg Deborah has opened avenues for new revenue streams for the organization in the industry. This can help Denenberg Deborah to build a more holistic ecosystem as suggested in the Lyric Dinner Theatre: Deborah Denenberg, General Manager, Video case study. Denenberg Deborah can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.

Lowering marketing communication costs

– 5G expansion will open new opportunities for Denenberg Deborah in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Strategy & Execution segment, and it will provide faster access to the consumers.

Increase in government spending

– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Denenberg Deborah can use these opportunities to build new business models that can help the communities that Denenberg Deborah operates in. Secondly it can use opportunities from government spending in Strategy & Execution sector.

Finding new ways to collaborate

– Covid-19 has not only transformed business models of companies in Strategy & Execution industry, but it has also influenced the consumer preferences. Denenberg Deborah can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.

Identify volunteer opportunities

– Covid-19 has impacted working population in two ways – it has led to people soul searching about their professional choices, resulting in mass resignation. Secondly it has encouraged people to do things that they are passionate about. This has opened opportunities for businesses to build volunteer oriented socially driven projects. Denenberg Deborah can explore opportunities that can attract volunteers and are consistent with its mission and vision.

Remote work and new talent hiring opportunities

– The widespread usage of remote working technologies during Covid-19 has opened opportunities for Denenberg Deborah to expand its talent hiring zone. According to McKinsey Global Institute, 20% of the high end workforce in fields such as finance, information technology, can continously work from remote local post Covid-19. This presents a really great opportunity for Denenberg Deborah to hire the very best people irrespective of their geographical location.

Building a culture of innovation

– managers at Denenberg Deborah can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the Strategy & Execution segment.

Buying journey improvements

– Denenberg Deborah can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. Lyric Dinner Theatre: Deborah Denenberg, General Manager, Video suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.

Reconfiguring business model

– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help Denenberg Deborah to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.

Developing new processes and practices

– Denenberg Deborah can develop new processes and procedures in Strategy & Execution industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.

Use of Bitcoin and other crypto currencies for transactions

– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Denenberg Deborah in the consumer business. Now Denenberg Deborah can target international markets with far fewer capital restrictions requirements than the existing system.




Threats Lyric Dinner Theatre: Deborah Denenberg, General Manager, Video External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study Lyric Dinner Theatre: Deborah Denenberg, General Manager, Video are -

Environmental challenges

– Denenberg Deborah needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. Denenberg Deborah can take advantage of this fund but it will also bring new competitors in the Strategy & Execution industry.

Barriers of entry lowering

– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents Denenberg Deborah with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.

Increasing wage structure of Denenberg Deborah

– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Denenberg Deborah.

High dependence on third party suppliers

– Denenberg Deborah high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.

Shortening product life cycle

– it is one of the major threat that Denenberg Deborah is facing in Strategy & Execution sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.

Regulatory challenges

– Denenberg Deborah needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Strategy & Execution industry regulations.

Aging population

– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.

Stagnating economy with rate increase

– Denenberg Deborah can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the field.

Technology disruption because of hacks, piracy etc

– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.

High level of anxiety and lack of motivation

– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Denenberg Deborah needs to understand the core reasons impacting the Strategy & Execution industry. This will help it in building a better workplace.

Backlash against dominant players

– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of Denenberg Deborah business can come under increasing regulations regarding data privacy, data security, etc.

Capital market disruption

– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Denenberg Deborah.

New competition

– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Denenberg Deborah in the Strategy & Execution sector and impact the bottomline of the organization.




Weighted SWOT Analysis of Lyric Dinner Theatre: Deborah Denenberg, General Manager, Video Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Lyric Dinner Theatre: Deborah Denenberg, General Manager, Video needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study Lyric Dinner Theatre: Deborah Denenberg, General Manager, Video is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study Lyric Dinner Theatre: Deborah Denenberg, General Manager, Video is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of Lyric Dinner Theatre: Deborah Denenberg, General Manager, Video is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Denenberg Deborah needs to make to build a sustainable competitive advantage.



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