JKUAT Nakuru-CBD Campus: Managing Growth in the Kenyan Public Sector SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
Strategy & Execution
Strategy / MBA Resources
Case Study SWOT Analysis Solution
Case Study Description of JKUAT Nakuru-CBD Campus: Managing Growth in the Kenyan Public Sector
The director of a subsidiary campus of a national university is faced with many problems: he is personally overworked as both manager of the new campus and as a lecturer; there are too many part-time lecturers as compared to full-time lecturers on staff, leading to a loss of commitment and morale; a decision has to be made about buying or leasing the newly renovated building in which the campus is located; and, most importantly, all of his decisions are subject to approval by the main administration of the university, which manages the funds allotted by the government and raised through tuitions. Without controlling the campus's own bank account, the director is unable to implement the initiatives he believes will allow the school to grow in a sustainable manner. The issues that arise as a direct result of this arrangement provide an interesting perspective on the difficulties involved in managing a small subsidiary of a large public organization.
Authors :: Nicole R.D. Haggerty, Juma Wagoki, Pamela Odhiambo, Eric Richmond
Swot Analysis of "JKUAT Nakuru-CBD Campus: Managing Growth in the Kenyan Public Sector" written by Nicole R.D. Haggerty, Juma Wagoki, Pamela Odhiambo, Eric Richmond includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Campus Lecturers facing as an external strategic factors. Some of the topics covered in JKUAT Nakuru-CBD Campus: Managing Growth in the Kenyan Public Sector case study are - Strategic Management Strategies, and Strategy & Execution.
Some of the macro environment factors that can be used to understand the JKUAT Nakuru-CBD Campus: Managing Growth in the Kenyan Public Sector casestudy better are - – competitive advantages are harder to sustain because of technology dispersion, digital marketing is dominated by two big players Facebook and Google, increasing energy prices, technology disruption, there is backlash against globalization, increasing government debt because of Covid-19 spendings, there is increasing trade war between United States & China,
increasing commodity prices, talent flight as more people leaving formal jobs, etc
Introduction to SWOT Analysis of JKUAT Nakuru-CBD Campus: Managing Growth in the Kenyan Public Sector
SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in JKUAT Nakuru-CBD Campus: Managing Growth in the Kenyan Public Sector case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Campus Lecturers, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Campus Lecturers operates in.
According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.
SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix
SWOT analysis of JKUAT Nakuru-CBD Campus: Managing Growth in the Kenyan Public Sector can be done for the following purposes –
1. Strategic planning using facts provided in JKUAT Nakuru-CBD Campus: Managing Growth in the Kenyan Public Sector case study
2. Improving business portfolio management of Campus Lecturers
3. Assessing feasibility of the new initiative in Strategy & Execution field.
4. Making a Strategy & Execution topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Campus Lecturers
Strengths JKUAT Nakuru-CBD Campus: Managing Growth in the Kenyan Public Sector | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The strengths of Campus Lecturers in JKUAT Nakuru-CBD Campus: Managing Growth in the Kenyan Public Sector Harvard Business Review case study are -
Analytics focus
– Campus Lecturers is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by Nicole R.D. Haggerty, Juma Wagoki, Pamela Odhiambo, Eric Richmond can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.
Diverse revenue streams
– Campus Lecturers is present in almost all the verticals within the industry. This has provided firm in JKUAT Nakuru-CBD Campus: Managing Growth in the Kenyan Public Sector case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.
Highly skilled collaborators
– Campus Lecturers has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in JKUAT Nakuru-CBD Campus: Managing Growth in the Kenyan Public Sector HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.
Innovation driven organization
– Campus Lecturers is one of the most innovative firm in sector. Manager in JKUAT Nakuru-CBD Campus: Managing Growth in the Kenyan Public Sector Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.
Sustainable margins compare to other players in Strategy & Execution industry
– JKUAT Nakuru-CBD Campus: Managing Growth in the Kenyan Public Sector firm has clearly differentiated products in the market place. This has enabled Campus Lecturers to fetch slight price premium compare to the competitors in the Strategy & Execution industry. The sustainable margins have also helped Campus Lecturers to invest into research and development (R&D) and innovation.
Ability to lead change in Strategy & Execution field
– Campus Lecturers is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Campus Lecturers in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.
High switching costs
– The high switching costs that Campus Lecturers has built up over years in its products and services combo offer has resulted in high retention of customers, lower marketing costs, and greater ability of the firm to focus on its customers.
High brand equity
– Campus Lecturers has strong brand awareness and brand recognition among both - the exiting customers and potential new customers. Strong brand equity has enabled Campus Lecturers to keep acquiring new customers and building profitable relationship with both the new and loyal customers.
Low bargaining power of suppliers
– Suppliers of Campus Lecturers in the sector have low bargaining power. JKUAT Nakuru-CBD Campus: Managing Growth in the Kenyan Public Sector has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Campus Lecturers to manage not only supply disruptions but also source products at highly competitive prices.
Strong track record of project management
– Campus Lecturers is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.
Learning organization
- Campus Lecturers is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at Campus Lecturers is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in JKUAT Nakuru-CBD Campus: Managing Growth in the Kenyan Public Sector Harvard Business Review case study emphasize – knowledge, initiative, and innovation.
Organizational Resilience of Campus Lecturers
– The covid-19 pandemic has put organizational resilience at the centre of everthing that Campus Lecturers does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.
Weaknesses JKUAT Nakuru-CBD Campus: Managing Growth in the Kenyan Public Sector | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The weaknesses of JKUAT Nakuru-CBD Campus: Managing Growth in the Kenyan Public Sector are -
Ability to respond to the competition
– As the decision making is very deliberative, highlighted in the case study JKUAT Nakuru-CBD Campus: Managing Growth in the Kenyan Public Sector, in the dynamic environment Campus Lecturers has struggled to respond to the nimble upstart competition. Campus Lecturers has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.
No frontier risks strategy
– After analyzing the HBR case study JKUAT Nakuru-CBD Campus: Managing Growth in the Kenyan Public Sector, it seems that company is thinking about the frontier risks that can impact Strategy & Execution strategy. But it has very little resources allocation to manage the risks emerging from events such as natural disasters, climate change, melting of permafrost, tacking the rise of artificial intelligence, opportunities and threats emerging from commercialization of space etc.
Capital Spending Reduction
– Even during the low interest decade, Campus Lecturers has not been able to do capital spending to the tune of the competition. This has resulted into fewer innovations and company facing stiff competition from both existing competitors and new entrants who are disrupting the industry using digital technology.
Skills based hiring
– The stress on hiring functional specialists at Campus Lecturers has created an environment where the organization is dominated by functional specialists rather than management generalist. This has resulted into product oriented approach rather than marketing oriented approach or consumers oriented approach.
High operating costs
– Compare to the competitors, firm in the HBR case study JKUAT Nakuru-CBD Campus: Managing Growth in the Kenyan Public Sector has high operating costs in the. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract Campus Lecturers 's lucrative customers.
Workers concerns about automation
– As automation is fast increasing in the segment, Campus Lecturers needs to come up with a strategy to reduce the workers concern regarding automation. Without a clear strategy, it could lead to disruption and uncertainty within the organization.
Increasing silos among functional specialists
– The organizational structure of Campus Lecturers is dominated by functional specialists. It is not different from other players in the Strategy & Execution segment. Campus Lecturers needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help Campus Lecturers to focus more on services rather than just following the product oriented approach.
Interest costs
– Compare to the competition, Campus Lecturers has borrowed money from the capital market at higher rates. It needs to restructure the interest payment and costs so that it can compete better and improve profitability.
Compensation and incentives
– The revenue per employee as mentioned in the HBR case study JKUAT Nakuru-CBD Campus: Managing Growth in the Kenyan Public Sector, is just above the industry average. Campus Lecturers needs to redesign the compensation structure and incentives to increase the revenue per employees. Some of the steps that it can take are – hiring more specialists on project basis, etc.
Need for greater diversity
– Campus Lecturers has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.
Lack of clear differentiation of Campus Lecturers products
– To increase the profitability and margins on the products, Campus Lecturers needs to provide more differentiated products than what it is currently offering in the marketplace.
Opportunities JKUAT Nakuru-CBD Campus: Managing Growth in the Kenyan Public Sector | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The opportunities highlighted in the Harvard Business Review case study JKUAT Nakuru-CBD Campus: Managing Growth in the Kenyan Public Sector are -
Leveraging digital technologies
– Campus Lecturers can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.
Learning at scale
– Online learning technologies has now opened space for Campus Lecturers to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.
Identify volunteer opportunities
– Covid-19 has impacted working population in two ways – it has led to people soul searching about their professional choices, resulting in mass resignation. Secondly it has encouraged people to do things that they are passionate about. This has opened opportunities for businesses to build volunteer oriented socially driven projects. Campus Lecturers can explore opportunities that can attract volunteers and are consistent with its mission and vision.
Reforming the budgeting process
- By establishing new metrics that will be used to evaluate both existing and potential projects Campus Lecturers can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.
Redefining models of collaboration and team work
– As explained in the weaknesses section, Campus Lecturers is facing challenges because of the dominance of functional experts in the organization. JKUAT Nakuru-CBD Campus: Managing Growth in the Kenyan Public Sector case study suggests that firm can utilize new technology to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.
Harnessing reconfiguration of the global supply chains
– As the trade war between US and China heats up in the coming years, Campus Lecturers can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, JKUAT Nakuru-CBD Campus: Managing Growth in the Kenyan Public Sector, to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.
Building a culture of innovation
– managers at Campus Lecturers can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the Strategy & Execution segment.
Finding new ways to collaborate
– Covid-19 has not only transformed business models of companies in Strategy & Execution industry, but it has also influenced the consumer preferences. Campus Lecturers can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.
Lowering marketing communication costs
– 5G expansion will open new opportunities for Campus Lecturers in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Strategy & Execution segment, and it will provide faster access to the consumers.
Using analytics as competitive advantage
– Campus Lecturers has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in the sector. This continuous investment in analytics has enabled, as illustrated in the Harvard case study JKUAT Nakuru-CBD Campus: Managing Growth in the Kenyan Public Sector - to build a competitive advantage using analytics. The analytics driven competitive advantage can help Campus Lecturers to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.
Manufacturing automation
– Campus Lecturers can use the latest technology developments to improve its manufacturing and designing process in Strategy & Execution segment. It can use CAD and 3D printing to build a quick prototype and pilot testing products. It can leverage automation using machine learning and artificial intelligence to do faster production at lowers costs, and it can leverage the growth in satellite and tracking technologies to improve inventory management, transportation, and shipping.
Low interest rates
– Even though inflation is raising its head in most developed economies, Campus Lecturers can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.
Better consumer reach
– The expansion of the 5G network will help Campus Lecturers to increase its market reach. Campus Lecturers will be able to reach out to new customers. Secondly 5G will also provide technology framework to build new tools and products that can help more immersive consumer experience and faster consumer journey.
Threats JKUAT Nakuru-CBD Campus: Managing Growth in the Kenyan Public Sector External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The threats mentioned in the HBR case study JKUAT Nakuru-CBD Campus: Managing Growth in the Kenyan Public Sector are -
Stagnating economy with rate increase
– Campus Lecturers can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the field.
Regulatory challenges
– Campus Lecturers needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Strategy & Execution industry regulations.
New competition
– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Campus Lecturers in the Strategy & Execution sector and impact the bottomline of the organization.
Backlash against dominant players
– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of Campus Lecturers business can come under increasing regulations regarding data privacy, data security, etc.
High dependence on third party suppliers
– Campus Lecturers high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.
Instability in the European markets
– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Campus Lecturers will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.
High level of anxiety and lack of motivation
– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Campus Lecturers needs to understand the core reasons impacting the Strategy & Execution industry. This will help it in building a better workplace.
Easy access to finance
– Easy access to finance in Strategy & Execution field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Campus Lecturers can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.
Technology disruption because of hacks, piracy etc
– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.
Shortening product life cycle
– it is one of the major threat that Campus Lecturers is facing in Strategy & Execution sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.
Increasing international competition and downward pressure on margins
– Apart from technology driven competitive advantage dilution, Campus Lecturers can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study JKUAT Nakuru-CBD Campus: Managing Growth in the Kenyan Public Sector .
Increasing wage structure of Campus Lecturers
– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Campus Lecturers.
Trade war between China and United States
– The trade war between two of the biggest economies can hugely impact the opportunities for Campus Lecturers in the Strategy & Execution industry. The Strategy & Execution industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.
Weighted SWOT Analysis of JKUAT Nakuru-CBD Campus: Managing Growth in the Kenyan Public Sector Template, Example
Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study JKUAT Nakuru-CBD Campus: Managing Growth in the Kenyan Public Sector needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants.
We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –
First stage for doing weighted SWOT analysis of the case study JKUAT Nakuru-CBD Campus: Managing Growth in the Kenyan Public Sector is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.
Second stage for conducting weighted SWOT analysis of the Harvard case study JKUAT Nakuru-CBD Campus: Managing Growth in the Kenyan Public Sector is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.
Third stage of constructing weighted SWOT analysis of JKUAT Nakuru-CBD Campus: Managing Growth in the Kenyan Public Sector is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Campus Lecturers needs to make to build a sustainable competitive advantage.