Swot Analysis of "Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care" written by Jody Hoffer Gittell includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Transitional Infant facing as an external strategic factors. Some of the topics covered in Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care case study are - Strategic Management Strategies, Leadership, Marketing, Supply chain and Technology & Operations.
Some of the macro environment factors that can be used to understand the Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care casestudy better are - – challanges to central banks by blockchain based private currencies, competitive advantages are harder to sustain because of technology dispersion, increasing government debt because of Covid-19 spendings, increasing household debt because of falling income levels, geopolitical disruptions, there is backlash against globalization, supply chains are disrupted by pandemic ,
customer relationship management is fast transforming because of increasing concerns over data privacy, central banks are concerned over increasing inflation, etc
Introduction to SWOT Analysis of Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care
SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Transitional Infant, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Transitional Infant operates in.
According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.
SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix
SWOT analysis of Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care can be done for the following purposes –
1. Strategic planning using facts provided in Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care case study
2. Improving business portfolio management of Transitional Infant
3. Assessing feasibility of the new initiative in Technology & Operations field.
4. Making a Technology & Operations topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Transitional Infant
Strengths Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The strengths of Transitional Infant in Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care Harvard Business Review case study are -
Strong track record of project management
– Transitional Infant is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.
High brand equity
– Transitional Infant has strong brand awareness and brand recognition among both - the exiting customers and potential new customers. Strong brand equity has enabled Transitional Infant to keep acquiring new customers and building profitable relationship with both the new and loyal customers.
Training and development
– Transitional Infant has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.
Ability to lead change in Technology & Operations field
– Transitional Infant is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Transitional Infant in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.
Cross disciplinary teams
– Horizontal connected teams at the Transitional Infant are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.
Successful track record of launching new products
– Transitional Infant has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Transitional Infant has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.
Innovation driven organization
– Transitional Infant is one of the most innovative firm in sector. Manager in Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.
Superior customer experience
– The customer experience strategy of Transitional Infant in the segment is based on four key concepts – personalization, simplification of complex needs, prompt response, and continuous engagement.
Highly skilled collaborators
– Transitional Infant has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.
Effective Research and Development (R&D)
– Transitional Infant has innovation driven culture where significant part of the revenues are spent on the research and development activities. This has resulted in, as mentioned in case study Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care - staying ahead in the industry in terms of – new product launches, superior customer experience, highly competitive pricing strategies, and great returns to the shareholders.
Sustainable margins compare to other players in Technology & Operations industry
– Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care firm has clearly differentiated products in the market place. This has enabled Transitional Infant to fetch slight price premium compare to the competitors in the Technology & Operations industry. The sustainable margins have also helped Transitional Infant to invest into research and development (R&D) and innovation.
Low bargaining power of suppliers
– Suppliers of Transitional Infant in the sector have low bargaining power. Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Transitional Infant to manage not only supply disruptions but also source products at highly competitive prices.
Weaknesses Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The weaknesses of Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care are -
Slow to harness new channels of communication
– Even though competitors are using new communication channels such as Instagram, Tiktok, and Snap, Transitional Infant is slow explore the new channels of communication. These new channels of communication mentioned in marketing section of case study Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care can help to provide better information regarding products and services. It can also build an online community to further reach out to potential customers.
Capital Spending Reduction
– Even during the low interest decade, Transitional Infant has not been able to do capital spending to the tune of the competition. This has resulted into fewer innovations and company facing stiff competition from both existing competitors and new entrants who are disrupting the industry using digital technology.
Slow decision making process
– As mentioned earlier in the report, Transitional Infant has a very deliberative decision making approach. This approach has resulted in prudent decisions, but it has also resulted in missing opportunities in the industry over the last five years. Transitional Infant even though has strong showing on digital transformation primary two stages, it has struggled to capitalize the power of digital transformation in marketing efforts and new venture efforts.
Low market penetration in new markets
– Outside its home market of Transitional Infant, firm in the HBR case study Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care needs to spend more promotional, marketing, and advertising efforts to penetrate international markets.
High dependence on existing supply chain
– The disruption in the global supply chains because of the Covid-19 pandemic and blockage of the Suez Canal illustrated the fragile nature of Transitional Infant supply chain. Even after few cautionary changes mentioned in the HBR case study - Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care, it is still heavily dependent upon the existing supply chain. The existing supply chain though brings in cost efficiencies but it has left Transitional Infant vulnerable to further global disruptions in South East Asia.
High cash cycle compare to competitors
Transitional Infant has a high cash cycle compare to other players in the industry. It needs to shorten the cash cycle by 12% to be more competitive in the marketplace, reduce inventory costs, and be more profitable.
Workers concerns about automation
– As automation is fast increasing in the segment, Transitional Infant needs to come up with a strategy to reduce the workers concern regarding automation. Without a clear strategy, it could lead to disruption and uncertainty within the organization.
No frontier risks strategy
– After analyzing the HBR case study Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care, it seems that company is thinking about the frontier risks that can impact Technology & Operations strategy. But it has very little resources allocation to manage the risks emerging from events such as natural disasters, climate change, melting of permafrost, tacking the rise of artificial intelligence, opportunities and threats emerging from commercialization of space etc.
Compensation and incentives
– The revenue per employee as mentioned in the HBR case study Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care, is just above the industry average. Transitional Infant needs to redesign the compensation structure and incentives to increase the revenue per employees. Some of the steps that it can take are – hiring more specialists on project basis, etc.
Ability to respond to the competition
– As the decision making is very deliberative, highlighted in the case study Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care, in the dynamic environment Transitional Infant has struggled to respond to the nimble upstart competition. Transitional Infant has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.
Products dominated business model
– Even though Transitional Infant has some of the most successful products in the industry, this business model has made each new product launch extremely critical for continuous financial growth of the organization. firm in the HBR case study - Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care should strive to include more intangible value offerings along with its core products and services.
Opportunities Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The opportunities highlighted in the Harvard Business Review case study Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care are -
Reconfiguring business model
– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help Transitional Infant to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.
Loyalty marketing
– Transitional Infant has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.
Low interest rates
– Even though inflation is raising its head in most developed economies, Transitional Infant can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.
Harnessing reconfiguration of the global supply chains
– As the trade war between US and China heats up in the coming years, Transitional Infant can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care, to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.
Manufacturing automation
– Transitional Infant can use the latest technology developments to improve its manufacturing and designing process in Technology & Operations segment. It can use CAD and 3D printing to build a quick prototype and pilot testing products. It can leverage automation using machine learning and artificial intelligence to do faster production at lowers costs, and it can leverage the growth in satellite and tracking technologies to improve inventory management, transportation, and shipping.
Using analytics as competitive advantage
– Transitional Infant has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in the sector. This continuous investment in analytics has enabled, as illustrated in the Harvard case study Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care - to build a competitive advantage using analytics. The analytics driven competitive advantage can help Transitional Infant to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.
Learning at scale
– Online learning technologies has now opened space for Transitional Infant to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.
Buying journey improvements
– Transitional Infant can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.
Changes in consumer behavior post Covid-19
– Consumer behavior has changed in the Technology & Operations industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Transitional Infant can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Transitional Infant can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.
Creating value in data economy
– The success of analytics program of Transitional Infant has opened avenues for new revenue streams for the organization in the industry. This can help Transitional Infant to build a more holistic ecosystem as suggested in the Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care case study. Transitional Infant can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.
Identify volunteer opportunities
– Covid-19 has impacted working population in two ways – it has led to people soul searching about their professional choices, resulting in mass resignation. Secondly it has encouraged people to do things that they are passionate about. This has opened opportunities for businesses to build volunteer oriented socially driven projects. Transitional Infant can explore opportunities that can attract volunteers and are consistent with its mission and vision.
Finding new ways to collaborate
– Covid-19 has not only transformed business models of companies in Technology & Operations industry, but it has also influenced the consumer preferences. Transitional Infant can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.
Developing new processes and practices
– Transitional Infant can develop new processes and procedures in Technology & Operations industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.
Threats Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The threats mentioned in the HBR case study Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care are -
Environmental challenges
– Transitional Infant needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. Transitional Infant can take advantage of this fund but it will also bring new competitors in the Technology & Operations industry.
New competition
– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Transitional Infant in the Technology & Operations sector and impact the bottomline of the organization.
Easy access to finance
– Easy access to finance in Technology & Operations field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Transitional Infant can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.
High dependence on third party suppliers
– Transitional Infant high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.
Trade war between China and United States
– The trade war between two of the biggest economies can hugely impact the opportunities for Transitional Infant in the Technology & Operations industry. The Technology & Operations industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.
Capital market disruption
– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Transitional Infant.
Consumer confidence and its impact on Transitional Infant demand
– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.
Increasing wage structure of Transitional Infant
– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Transitional Infant.
Instability in the European markets
– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Transitional Infant will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.
Technology disruption because of hacks, piracy etc
– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.
High level of anxiety and lack of motivation
– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Transitional Infant needs to understand the core reasons impacting the Technology & Operations industry. This will help it in building a better workplace.
Increasing international competition and downward pressure on margins
– Apart from technology driven competitive advantage dilution, Transitional Infant can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care .
Backlash against dominant players
– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of Transitional Infant business can come under increasing regulations regarding data privacy, data security, etc.
Weighted SWOT Analysis of Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care Template, Example
Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants.
We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –
First stage for doing weighted SWOT analysis of the case study Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.
Second stage for conducting weighted SWOT analysis of the Harvard case study Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.
Third stage of constructing weighted SWOT analysis of Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Transitional Infant needs to make to build a sustainable competitive advantage.
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