Swot Analysis of "Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care" written by Jody Hoffer Gittell includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Transitional Infant facing as an external strategic factors. Some of the topics covered in Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care case study are - Strategic Management Strategies, Leadership, Marketing, Supply chain and Technology & Operations.
Some of the macro environment factors that can be used to understand the Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care casestudy better are - – central banks are concerned over increasing inflation, talent flight as more people leaving formal jobs, competitive advantages are harder to sustain because of technology dispersion, increasing government debt because of Covid-19 spendings, digital marketing is dominated by two big players Facebook and Google, increasing inequality as vast percentage of new income is going to the top 1%, geopolitical disruptions,
customer relationship management is fast transforming because of increasing concerns over data privacy, there is increasing trade war between United States & China, etc
Introduction to SWOT Analysis of Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care
SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Transitional Infant, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Transitional Infant operates in.
According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.
SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix
SWOT analysis of Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care can be done for the following purposes –
1. Strategic planning using facts provided in Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care case study
2. Improving business portfolio management of Transitional Infant
3. Assessing feasibility of the new initiative in Technology & Operations field.
4. Making a Technology & Operations topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Transitional Infant
Strengths Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The strengths of Transitional Infant in Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care Harvard Business Review case study are -
Strong track record of project management
– Transitional Infant is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.
Operational resilience
– The operational resilience strategy in the Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care Harvard Business Review case study comprises – understanding the underlying the factors in the industry, building diversified operations across different geographies so that disruption in one part of the world doesn’t impact the overall performance of the firm, and integrating the various business operations and processes through its digital transformation drive.
Highly skilled collaborators
– Transitional Infant has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.
Ability to recruit top talent
– Transitional Infant is one of the leading recruiters in the industry. Managers in the Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care are in a position to attract the best talent available. The firm has a robust talent identification program that helps in identifying the brightest.
Analytics focus
– Transitional Infant is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by Jody Hoffer Gittell can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.
Learning organization
- Transitional Infant is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at Transitional Infant is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care Harvard Business Review case study emphasize – knowledge, initiative, and innovation.
Successful track record of launching new products
– Transitional Infant has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Transitional Infant has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.
Ability to lead change in Technology & Operations field
– Transitional Infant is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Transitional Infant in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.
Organizational Resilience of Transitional Infant
– The covid-19 pandemic has put organizational resilience at the centre of everthing that Transitional Infant does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.
High brand equity
– Transitional Infant has strong brand awareness and brand recognition among both - the exiting customers and potential new customers. Strong brand equity has enabled Transitional Infant to keep acquiring new customers and building profitable relationship with both the new and loyal customers.
Effective Research and Development (R&D)
– Transitional Infant has innovation driven culture where significant part of the revenues are spent on the research and development activities. This has resulted in, as mentioned in case study Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care - staying ahead in the industry in terms of – new product launches, superior customer experience, highly competitive pricing strategies, and great returns to the shareholders.
Diverse revenue streams
– Transitional Infant is present in almost all the verticals within the industry. This has provided firm in Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.
Weaknesses Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The weaknesses of Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care are -
High dependence on existing supply chain
– The disruption in the global supply chains because of the Covid-19 pandemic and blockage of the Suez Canal illustrated the fragile nature of Transitional Infant supply chain. Even after few cautionary changes mentioned in the HBR case study - Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care, it is still heavily dependent upon the existing supply chain. The existing supply chain though brings in cost efficiencies but it has left Transitional Infant vulnerable to further global disruptions in South East Asia.
Increasing silos among functional specialists
– The organizational structure of Transitional Infant is dominated by functional specialists. It is not different from other players in the Technology & Operations segment. Transitional Infant needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help Transitional Infant to focus more on services rather than just following the product oriented approach.
High dependence on star products
– The top 2 products and services of the firm as mentioned in the Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care HBR case study still accounts for major business revenue. This dependence on star products in has resulted into insufficient focus on developing new products, even though Transitional Infant has relatively successful track record of launching new products.
Ability to respond to the competition
– As the decision making is very deliberative, highlighted in the case study Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care, in the dynamic environment Transitional Infant has struggled to respond to the nimble upstart competition. Transitional Infant has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.
Need for greater diversity
– Transitional Infant has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.
High operating costs
– Compare to the competitors, firm in the HBR case study Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care has high operating costs in the. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract Transitional Infant 's lucrative customers.
Aligning sales with marketing
– It come across in the case study Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care that the firm needs to have more collaboration between its sales team and marketing team. Sales professionals in the industry have deep experience in developing customer relationships. Marketing department in the case Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care can leverage the sales team experience to cultivate customer relationships as Transitional Infant is planning to shift buying processes online.
Interest costs
– Compare to the competition, Transitional Infant has borrowed money from the capital market at higher rates. It needs to restructure the interest payment and costs so that it can compete better and improve profitability.
Products dominated business model
– Even though Transitional Infant has some of the most successful products in the industry, this business model has made each new product launch extremely critical for continuous financial growth of the organization. firm in the HBR case study - Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care should strive to include more intangible value offerings along with its core products and services.
Low market penetration in new markets
– Outside its home market of Transitional Infant, firm in the HBR case study Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care needs to spend more promotional, marketing, and advertising efforts to penetrate international markets.
Employees’ incomplete understanding of strategy
– From the instances in the HBR case study Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care, it seems that the employees of Transitional Infant don’t have comprehensive understanding of the firm’s strategy. This is reflected in number of promotional campaigns over the last few years that had mixed messaging and competing priorities. Some of the strategic activities and services promoted in the promotional campaigns were not consistent with the organization’s strategy.
Opportunities Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The opportunities highlighted in the Harvard Business Review case study Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care are -
Loyalty marketing
– Transitional Infant has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.
Low interest rates
– Even though inflation is raising its head in most developed economies, Transitional Infant can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.
Creating value in data economy
– The success of analytics program of Transitional Infant has opened avenues for new revenue streams for the organization in the industry. This can help Transitional Infant to build a more holistic ecosystem as suggested in the Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care case study. Transitional Infant can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.
Manufacturing automation
– Transitional Infant can use the latest technology developments to improve its manufacturing and designing process in Technology & Operations segment. It can use CAD and 3D printing to build a quick prototype and pilot testing products. It can leverage automation using machine learning and artificial intelligence to do faster production at lowers costs, and it can leverage the growth in satellite and tracking technologies to improve inventory management, transportation, and shipping.
Finding new ways to collaborate
– Covid-19 has not only transformed business models of companies in Technology & Operations industry, but it has also influenced the consumer preferences. Transitional Infant can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.
Better consumer reach
– The expansion of the 5G network will help Transitional Infant to increase its market reach. Transitional Infant will be able to reach out to new customers. Secondly 5G will also provide technology framework to build new tools and products that can help more immersive consumer experience and faster consumer journey.
Lowering marketing communication costs
– 5G expansion will open new opportunities for Transitional Infant in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Technology & Operations segment, and it will provide faster access to the consumers.
Building a culture of innovation
– managers at Transitional Infant can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the Technology & Operations segment.
Developing new processes and practices
– Transitional Infant can develop new processes and procedures in Technology & Operations industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.
Redefining models of collaboration and team work
– As explained in the weaknesses section, Transitional Infant is facing challenges because of the dominance of functional experts in the organization. Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care case study suggests that firm can utilize new technology to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.
Learning at scale
– Online learning technologies has now opened space for Transitional Infant to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.
Remote work and new talent hiring opportunities
– The widespread usage of remote working technologies during Covid-19 has opened opportunities for Transitional Infant to expand its talent hiring zone. According to McKinsey Global Institute, 20% of the high end workforce in fields such as finance, information technology, can continously work from remote local post Covid-19. This presents a really great opportunity for Transitional Infant to hire the very best people irrespective of their geographical location.
Buying journey improvements
– Transitional Infant can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.
Threats Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The threats mentioned in the HBR case study Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care are -
Aging population
– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.
Regulatory challenges
– Transitional Infant needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Technology & Operations industry regulations.
Barriers of entry lowering
– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents Transitional Infant with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.
Stagnating economy with rate increase
– Transitional Infant can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the field.
Technology acceleration in Forth Industrial Revolution
– Transitional Infant has witnessed rapid integration of technology during Covid-19 in the Technology & Operations industry. As one of the leading players in the industry, Transitional Infant needs to keep up with the evolution of technology in the Technology & Operations sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.
Instability in the European markets
– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Transitional Infant will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.
Trade war between China and United States
– The trade war between two of the biggest economies can hugely impact the opportunities for Transitional Infant in the Technology & Operations industry. The Technology & Operations industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.
Easy access to finance
– Easy access to finance in Technology & Operations field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Transitional Infant can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.
New competition
– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Transitional Infant in the Technology & Operations sector and impact the bottomline of the organization.
Increasing international competition and downward pressure on margins
– Apart from technology driven competitive advantage dilution, Transitional Infant can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care .
Learning curve for new practices
– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care, Transitional Infant may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Technology & Operations .
Technology disruption because of hacks, piracy etc
– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.
High level of anxiety and lack of motivation
– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Transitional Infant needs to understand the core reasons impacting the Technology & Operations industry. This will help it in building a better workplace.
Weighted SWOT Analysis of Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care Template, Example
Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants.
We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –
First stage for doing weighted SWOT analysis of the case study Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.
Second stage for conducting weighted SWOT analysis of the Harvard case study Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.
Third stage of constructing weighted SWOT analysis of Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Transitional Infant needs to make to build a sustainable competitive advantage.
Feel free to connect with us if you need business research.
You can download Excel Template of Case Study Solution & Analysis of Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care