Swot Analysis of "Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care" written by Jody Hoffer Gittell includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Transitional Infant facing as an external strategic factors. Some of the topics covered in Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care case study are - Strategic Management Strategies, Leadership, Marketing, Supply chain and Technology & Operations.
Some of the macro environment factors that can be used to understand the Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care casestudy better are - – technology disruption, increasing energy prices, challanges to central banks by blockchain based private currencies, geopolitical disruptions, increasing government debt because of Covid-19 spendings, customer relationship management is fast transforming because of increasing concerns over data privacy, increasing inequality as vast percentage of new income is going to the top 1%,
supply chains are disrupted by pandemic , talent flight as more people leaving formal jobs, etc
Introduction to SWOT Analysis of Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care
SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Transitional Infant, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Transitional Infant operates in.
According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.
SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix
SWOT analysis of Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care can be done for the following purposes –
1. Strategic planning using facts provided in Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care case study
2. Improving business portfolio management of Transitional Infant
3. Assessing feasibility of the new initiative in Technology & Operations field.
4. Making a Technology & Operations topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Transitional Infant
Strengths Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The strengths of Transitional Infant in Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care Harvard Business Review case study are -
Learning organization
- Transitional Infant is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at Transitional Infant is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care Harvard Business Review case study emphasize – knowledge, initiative, and innovation.
Effective Research and Development (R&D)
– Transitional Infant has innovation driven culture where significant part of the revenues are spent on the research and development activities. This has resulted in, as mentioned in case study Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care - staying ahead in the industry in terms of – new product launches, superior customer experience, highly competitive pricing strategies, and great returns to the shareholders.
Highly skilled collaborators
– Transitional Infant has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.
Strong track record of project management
– Transitional Infant is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.
High switching costs
– The high switching costs that Transitional Infant has built up over years in its products and services combo offer has resulted in high retention of customers, lower marketing costs, and greater ability of the firm to focus on its customers.
Innovation driven organization
– Transitional Infant is one of the most innovative firm in sector. Manager in Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.
Organizational Resilience of Transitional Infant
– The covid-19 pandemic has put organizational resilience at the centre of everthing that Transitional Infant does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.
Cross disciplinary teams
– Horizontal connected teams at the Transitional Infant are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.
Operational resilience
– The operational resilience strategy in the Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care Harvard Business Review case study comprises – understanding the underlying the factors in the industry, building diversified operations across different geographies so that disruption in one part of the world doesn’t impact the overall performance of the firm, and integrating the various business operations and processes through its digital transformation drive.
Ability to recruit top talent
– Transitional Infant is one of the leading recruiters in the industry. Managers in the Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care are in a position to attract the best talent available. The firm has a robust talent identification program that helps in identifying the brightest.
Training and development
– Transitional Infant has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.
Successful track record of launching new products
– Transitional Infant has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Transitional Infant has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.
Weaknesses Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The weaknesses of Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care are -
High dependence on star products
– The top 2 products and services of the firm as mentioned in the Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care HBR case study still accounts for major business revenue. This dependence on star products in has resulted into insufficient focus on developing new products, even though Transitional Infant has relatively successful track record of launching new products.
Products dominated business model
– Even though Transitional Infant has some of the most successful products in the industry, this business model has made each new product launch extremely critical for continuous financial growth of the organization. firm in the HBR case study - Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care should strive to include more intangible value offerings along with its core products and services.
Slow to harness new channels of communication
– Even though competitors are using new communication channels such as Instagram, Tiktok, and Snap, Transitional Infant is slow explore the new channels of communication. These new channels of communication mentioned in marketing section of case study Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care can help to provide better information regarding products and services. It can also build an online community to further reach out to potential customers.
Slow to strategic competitive environment developments
– As Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care HBR case study mentions - Transitional Infant takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.
High cash cycle compare to competitors
Transitional Infant has a high cash cycle compare to other players in the industry. It needs to shorten the cash cycle by 12% to be more competitive in the marketplace, reduce inventory costs, and be more profitable.
High operating costs
– Compare to the competitors, firm in the HBR case study Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care has high operating costs in the. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract Transitional Infant 's lucrative customers.
Employees’ incomplete understanding of strategy
– From the instances in the HBR case study Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care, it seems that the employees of Transitional Infant don’t have comprehensive understanding of the firm’s strategy. This is reflected in number of promotional campaigns over the last few years that had mixed messaging and competing priorities. Some of the strategic activities and services promoted in the promotional campaigns were not consistent with the organization’s strategy.
Compensation and incentives
– The revenue per employee as mentioned in the HBR case study Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care, is just above the industry average. Transitional Infant needs to redesign the compensation structure and incentives to increase the revenue per employees. Some of the steps that it can take are – hiring more specialists on project basis, etc.
Capital Spending Reduction
– Even during the low interest decade, Transitional Infant has not been able to do capital spending to the tune of the competition. This has resulted into fewer innovations and company facing stiff competition from both existing competitors and new entrants who are disrupting the industry using digital technology.
High bargaining power of channel partners
– Because of the regulatory requirements, Jody Hoffer Gittell suggests that, Transitional Infant is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the industry.
Skills based hiring
– The stress on hiring functional specialists at Transitional Infant has created an environment where the organization is dominated by functional specialists rather than management generalist. This has resulted into product oriented approach rather than marketing oriented approach or consumers oriented approach.
Opportunities Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The opportunities highlighted in the Harvard Business Review case study Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care are -
Developing new processes and practices
– Transitional Infant can develop new processes and procedures in Technology & Operations industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.
Leveraging digital technologies
– Transitional Infant can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.
Manufacturing automation
– Transitional Infant can use the latest technology developments to improve its manufacturing and designing process in Technology & Operations segment. It can use CAD and 3D printing to build a quick prototype and pilot testing products. It can leverage automation using machine learning and artificial intelligence to do faster production at lowers costs, and it can leverage the growth in satellite and tracking technologies to improve inventory management, transportation, and shipping.
Remote work and new talent hiring opportunities
– The widespread usage of remote working technologies during Covid-19 has opened opportunities for Transitional Infant to expand its talent hiring zone. According to McKinsey Global Institute, 20% of the high end workforce in fields such as finance, information technology, can continously work from remote local post Covid-19. This presents a really great opportunity for Transitional Infant to hire the very best people irrespective of their geographical location.
Reconfiguring business model
– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help Transitional Infant to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.
Lowering marketing communication costs
– 5G expansion will open new opportunities for Transitional Infant in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Technology & Operations segment, and it will provide faster access to the consumers.
Increase in government spending
– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Transitional Infant can use these opportunities to build new business models that can help the communities that Transitional Infant operates in. Secondly it can use opportunities from government spending in Technology & Operations sector.
Harnessing reconfiguration of the global supply chains
– As the trade war between US and China heats up in the coming years, Transitional Infant can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care, to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.
Reforming the budgeting process
- By establishing new metrics that will be used to evaluate both existing and potential projects Transitional Infant can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.
Buying journey improvements
– Transitional Infant can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.
Learning at scale
– Online learning technologies has now opened space for Transitional Infant to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.
Better consumer reach
– The expansion of the 5G network will help Transitional Infant to increase its market reach. Transitional Infant will be able to reach out to new customers. Secondly 5G will also provide technology framework to build new tools and products that can help more immersive consumer experience and faster consumer journey.
Use of Bitcoin and other crypto currencies for transactions
– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Transitional Infant in the consumer business. Now Transitional Infant can target international markets with far fewer capital restrictions requirements than the existing system.
Threats Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The threats mentioned in the HBR case study Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care are -
Instability in the European markets
– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Transitional Infant will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.
Technology disruption because of hacks, piracy etc
– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.
Learning curve for new practices
– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care, Transitional Infant may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Technology & Operations .
Shortening product life cycle
– it is one of the major threat that Transitional Infant is facing in Technology & Operations sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.
Aging population
– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.
Barriers of entry lowering
– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents Transitional Infant with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.
Easy access to finance
– Easy access to finance in Technology & Operations field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Transitional Infant can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.
Consumer confidence and its impact on Transitional Infant demand
– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.
Backlash against dominant players
– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of Transitional Infant business can come under increasing regulations regarding data privacy, data security, etc.
Increasing international competition and downward pressure on margins
– Apart from technology driven competitive advantage dilution, Transitional Infant can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care .
Regulatory challenges
– Transitional Infant needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Technology & Operations industry regulations.
New competition
– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Transitional Infant in the Technology & Operations sector and impact the bottomline of the organization.
Trade war between China and United States
– The trade war between two of the biggest economies can hugely impact the opportunities for Transitional Infant in the Technology & Operations industry. The Technology & Operations industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.
Weighted SWOT Analysis of Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care Template, Example
Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants.
We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –
First stage for doing weighted SWOT analysis of the case study Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.
Second stage for conducting weighted SWOT analysis of the Harvard case study Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.
Third stage of constructing weighted SWOT analysis of Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Transitional Infant needs to make to build a sustainable competitive advantage.
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