Weight Solutions Clinic: Bariatric Surgery Center SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
Technology & Operations
Strategy / MBA Resources
Case Study SWOT Analysis Solution
Case Study Description of Weight Solutions Clinic: Bariatric Surgery Center
Addresses how flow times and capacity calculations can be made for a service process such as the Bariatric Surgery Center at a clinic. Highlights how these calculations can be made for a service process just as in any manufacturing setting. Discusses the notions of critical paths and bottlenecks and what factors affect both time and capacity. Also, discusses the relative profitability of two types of bariatric surgery, the goal being to link product profitability to the process.
Swot Analysis of "Weight Solutions Clinic: Bariatric Surgery Center" written by Sunil Chopra, Canan Savaskan includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Bariatric Surgery facing as an external strategic factors. Some of the topics covered in Weight Solutions Clinic: Bariatric Surgery Center case study are - Strategic Management Strategies, Financial management, Manufacturing, Supply chain and Technology & Operations.
Some of the macro environment factors that can be used to understand the Weight Solutions Clinic: Bariatric Surgery Center casestudy better are - – challanges to central banks by blockchain based private currencies, customer relationship management is fast transforming because of increasing concerns over data privacy, increasing household debt because of falling income levels, increasing commodity prices, wage bills are increasing, supply chains are disrupted by pandemic , banking and financial system is disrupted by Bitcoin and other crypto currencies,
there is increasing trade war between United States & China, there is backlash against globalization, etc
Introduction to SWOT Analysis of Weight Solutions Clinic: Bariatric Surgery Center
SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Weight Solutions Clinic: Bariatric Surgery Center case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Bariatric Surgery, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Bariatric Surgery operates in.
According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.
SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix
SWOT analysis of Weight Solutions Clinic: Bariatric Surgery Center can be done for the following purposes –
1. Strategic planning using facts provided in Weight Solutions Clinic: Bariatric Surgery Center case study
2. Improving business portfolio management of Bariatric Surgery
3. Assessing feasibility of the new initiative in Technology & Operations field.
4. Making a Technology & Operations topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Bariatric Surgery
Strengths Weight Solutions Clinic: Bariatric Surgery Center | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The strengths of Bariatric Surgery in Weight Solutions Clinic: Bariatric Surgery Center Harvard Business Review case study are -
High switching costs
– The high switching costs that Bariatric Surgery has built up over years in its products and services combo offer has resulted in high retention of customers, lower marketing costs, and greater ability of the firm to focus on its customers.
Strong track record of project management
– Bariatric Surgery is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.
Innovation driven organization
– Bariatric Surgery is one of the most innovative firm in sector. Manager in Weight Solutions Clinic: Bariatric Surgery Center Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.
High brand equity
– Bariatric Surgery has strong brand awareness and brand recognition among both - the exiting customers and potential new customers. Strong brand equity has enabled Bariatric Surgery to keep acquiring new customers and building profitable relationship with both the new and loyal customers.
Learning organization
- Bariatric Surgery is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at Bariatric Surgery is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in Weight Solutions Clinic: Bariatric Surgery Center Harvard Business Review case study emphasize – knowledge, initiative, and innovation.
Superior customer experience
– The customer experience strategy of Bariatric Surgery in the segment is based on four key concepts – personalization, simplification of complex needs, prompt response, and continuous engagement.
Training and development
– Bariatric Surgery has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in Weight Solutions Clinic: Bariatric Surgery Center Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.
Operational resilience
– The operational resilience strategy in the Weight Solutions Clinic: Bariatric Surgery Center Harvard Business Review case study comprises – understanding the underlying the factors in the industry, building diversified operations across different geographies so that disruption in one part of the world doesn’t impact the overall performance of the firm, and integrating the various business operations and processes through its digital transformation drive.
Analytics focus
– Bariatric Surgery is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by Sunil Chopra, Canan Savaskan can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.
Low bargaining power of suppliers
– Suppliers of Bariatric Surgery in the sector have low bargaining power. Weight Solutions Clinic: Bariatric Surgery Center has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Bariatric Surgery to manage not only supply disruptions but also source products at highly competitive prices.
Ability to lead change in Technology & Operations field
– Bariatric Surgery is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Bariatric Surgery in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.
Ability to recruit top talent
– Bariatric Surgery is one of the leading recruiters in the industry. Managers in the Weight Solutions Clinic: Bariatric Surgery Center are in a position to attract the best talent available. The firm has a robust talent identification program that helps in identifying the brightest.
Weaknesses Weight Solutions Clinic: Bariatric Surgery Center | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The weaknesses of Weight Solutions Clinic: Bariatric Surgery Center are -
Slow to strategic competitive environment developments
– As Weight Solutions Clinic: Bariatric Surgery Center HBR case study mentions - Bariatric Surgery takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.
Ability to respond to the competition
– As the decision making is very deliberative, highlighted in the case study Weight Solutions Clinic: Bariatric Surgery Center, in the dynamic environment Bariatric Surgery has struggled to respond to the nimble upstart competition. Bariatric Surgery has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.
Compensation and incentives
– The revenue per employee as mentioned in the HBR case study Weight Solutions Clinic: Bariatric Surgery Center, is just above the industry average. Bariatric Surgery needs to redesign the compensation structure and incentives to increase the revenue per employees. Some of the steps that it can take are – hiring more specialists on project basis, etc.
Slow to harness new channels of communication
– Even though competitors are using new communication channels such as Instagram, Tiktok, and Snap, Bariatric Surgery is slow explore the new channels of communication. These new channels of communication mentioned in marketing section of case study Weight Solutions Clinic: Bariatric Surgery Center can help to provide better information regarding products and services. It can also build an online community to further reach out to potential customers.
No frontier risks strategy
– After analyzing the HBR case study Weight Solutions Clinic: Bariatric Surgery Center, it seems that company is thinking about the frontier risks that can impact Technology & Operations strategy. But it has very little resources allocation to manage the risks emerging from events such as natural disasters, climate change, melting of permafrost, tacking the rise of artificial intelligence, opportunities and threats emerging from commercialization of space etc.
Increasing silos among functional specialists
– The organizational structure of Bariatric Surgery is dominated by functional specialists. It is not different from other players in the Technology & Operations segment. Bariatric Surgery needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help Bariatric Surgery to focus more on services rather than just following the product oriented approach.
Lack of clear differentiation of Bariatric Surgery products
– To increase the profitability and margins on the products, Bariatric Surgery needs to provide more differentiated products than what it is currently offering in the marketplace.
High bargaining power of channel partners
– Because of the regulatory requirements, Sunil Chopra, Canan Savaskan suggests that, Bariatric Surgery is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the industry.
Workers concerns about automation
– As automation is fast increasing in the segment, Bariatric Surgery needs to come up with a strategy to reduce the workers concern regarding automation. Without a clear strategy, it could lead to disruption and uncertainty within the organization.
Aligning sales with marketing
– It come across in the case study Weight Solutions Clinic: Bariatric Surgery Center that the firm needs to have more collaboration between its sales team and marketing team. Sales professionals in the industry have deep experience in developing customer relationships. Marketing department in the case Weight Solutions Clinic: Bariatric Surgery Center can leverage the sales team experience to cultivate customer relationships as Bariatric Surgery is planning to shift buying processes online.
Low market penetration in new markets
– Outside its home market of Bariatric Surgery, firm in the HBR case study Weight Solutions Clinic: Bariatric Surgery Center needs to spend more promotional, marketing, and advertising efforts to penetrate international markets.
Opportunities Weight Solutions Clinic: Bariatric Surgery Center | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The opportunities highlighted in the Harvard Business Review case study Weight Solutions Clinic: Bariatric Surgery Center are -
Changes in consumer behavior post Covid-19
– Consumer behavior has changed in the Technology & Operations industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Bariatric Surgery can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Bariatric Surgery can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.
Remote work and new talent hiring opportunities
– The widespread usage of remote working technologies during Covid-19 has opened opportunities for Bariatric Surgery to expand its talent hiring zone. According to McKinsey Global Institute, 20% of the high end workforce in fields such as finance, information technology, can continously work from remote local post Covid-19. This presents a really great opportunity for Bariatric Surgery to hire the very best people irrespective of their geographical location.
Reconfiguring business model
– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help Bariatric Surgery to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.
Developing new processes and practices
– Bariatric Surgery can develop new processes and procedures in Technology & Operations industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.
Harnessing reconfiguration of the global supply chains
– As the trade war between US and China heats up in the coming years, Bariatric Surgery can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, Weight Solutions Clinic: Bariatric Surgery Center, to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.
Increase in government spending
– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Bariatric Surgery can use these opportunities to build new business models that can help the communities that Bariatric Surgery operates in. Secondly it can use opportunities from government spending in Technology & Operations sector.
Reforming the budgeting process
- By establishing new metrics that will be used to evaluate both existing and potential projects Bariatric Surgery can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.
Lowering marketing communication costs
– 5G expansion will open new opportunities for Bariatric Surgery in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Technology & Operations segment, and it will provide faster access to the consumers.
Identify volunteer opportunities
– Covid-19 has impacted working population in two ways – it has led to people soul searching about their professional choices, resulting in mass resignation. Secondly it has encouraged people to do things that they are passionate about. This has opened opportunities for businesses to build volunteer oriented socially driven projects. Bariatric Surgery can explore opportunities that can attract volunteers and are consistent with its mission and vision.
Learning at scale
– Online learning technologies has now opened space for Bariatric Surgery to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.
Using analytics as competitive advantage
– Bariatric Surgery has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in the sector. This continuous investment in analytics has enabled, as illustrated in the Harvard case study Weight Solutions Clinic: Bariatric Surgery Center - to build a competitive advantage using analytics. The analytics driven competitive advantage can help Bariatric Surgery to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.
Creating value in data economy
– The success of analytics program of Bariatric Surgery has opened avenues for new revenue streams for the organization in the industry. This can help Bariatric Surgery to build a more holistic ecosystem as suggested in the Weight Solutions Clinic: Bariatric Surgery Center case study. Bariatric Surgery can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.
Finding new ways to collaborate
– Covid-19 has not only transformed business models of companies in Technology & Operations industry, but it has also influenced the consumer preferences. Bariatric Surgery can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.
Threats Weight Solutions Clinic: Bariatric Surgery Center External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The threats mentioned in the HBR case study Weight Solutions Clinic: Bariatric Surgery Center are -
High dependence on third party suppliers
– Bariatric Surgery high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.
Barriers of entry lowering
– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents Bariatric Surgery with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.
High level of anxiety and lack of motivation
– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Bariatric Surgery needs to understand the core reasons impacting the Technology & Operations industry. This will help it in building a better workplace.
Easy access to finance
– Easy access to finance in Technology & Operations field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Bariatric Surgery can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.
Learning curve for new practices
– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Weight Solutions Clinic: Bariatric Surgery Center, Bariatric Surgery may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Technology & Operations .
Trade war between China and United States
– The trade war between two of the biggest economies can hugely impact the opportunities for Bariatric Surgery in the Technology & Operations industry. The Technology & Operations industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.
Capital market disruption
– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Bariatric Surgery.
New competition
– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Bariatric Surgery in the Technology & Operations sector and impact the bottomline of the organization.
Regulatory challenges
– Bariatric Surgery needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Technology & Operations industry regulations.
Increasing wage structure of Bariatric Surgery
– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Bariatric Surgery.
Consumer confidence and its impact on Bariatric Surgery demand
– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.
Shortening product life cycle
– it is one of the major threat that Bariatric Surgery is facing in Technology & Operations sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.
Increasing international competition and downward pressure on margins
– Apart from technology driven competitive advantage dilution, Bariatric Surgery can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Weight Solutions Clinic: Bariatric Surgery Center .
Weighted SWOT Analysis of Weight Solutions Clinic: Bariatric Surgery Center Template, Example
Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Weight Solutions Clinic: Bariatric Surgery Center needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants.
We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –
First stage for doing weighted SWOT analysis of the case study Weight Solutions Clinic: Bariatric Surgery Center is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.
Second stage for conducting weighted SWOT analysis of the Harvard case study Weight Solutions Clinic: Bariatric Surgery Center is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.
Third stage of constructing weighted SWOT analysis of Weight Solutions Clinic: Bariatric Surgery Center is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Bariatric Surgery needs to make to build a sustainable competitive advantage.
