×




Postgirot Bank and Provment AB: Managing the Cost of IT Operations SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of Postgirot Bank and Provment AB: Managing the Cost of IT Operations


Describes a specific approach for measuring the efficiency of the groups of computers inside an organization and suggests ways this tool may be used to reduce the company's computing investment while maintaining service. It is a software-enabled industrial engineering approach to delivery of computing resources. The evolution of this approach and the listing of its strengths and weaknesses is the key purpose for the class discussion.

Authors :: F. Warren McFarlan, Nancy Bartlett

Topics :: Technology & Operations

Tags :: , SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "Postgirot Bank and Provment AB: Managing the Cost of IT Operations" written by F. Warren McFarlan, Nancy Bartlett includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Computing Postgirot facing as an external strategic factors. Some of the topics covered in Postgirot Bank and Provment AB: Managing the Cost of IT Operations case study are - Strategic Management Strategies, and Technology & Operations.


Some of the macro environment factors that can be used to understand the Postgirot Bank and Provment AB: Managing the Cost of IT Operations casestudy better are - – challanges to central banks by blockchain based private currencies, there is increasing trade war between United States & China, wage bills are increasing, increasing inequality as vast percentage of new income is going to the top 1%, customer relationship management is fast transforming because of increasing concerns over data privacy, digital marketing is dominated by two big players Facebook and Google, cloud computing is disrupting traditional business models, technology disruption, central banks are concerned over increasing inflation, etc



12 Hrs

$59.99
per Page
  • 100% Plagiarism Free
  • On Time Delivery | 27x7
  • PayPal Secure
  • 300 Words / Page
  • Buy Now

24 Hrs

$49.99
per Page
  • 100% Plagiarism Free
  • On Time Delivery | 27x7
  • PayPal Secure
  • 300 Words / Page
  • Buy Now

48 Hrs

$39.99
per Page
  • 100% Plagiarism Free
  • On Time Delivery | 27x7
  • PayPal Secure
  • 300 Words / Page
  • Buy Now







Introduction to SWOT Analysis of Postgirot Bank and Provment AB: Managing the Cost of IT Operations


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Postgirot Bank and Provment AB: Managing the Cost of IT Operations case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Computing Postgirot, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Computing Postgirot operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of Postgirot Bank and Provment AB: Managing the Cost of IT Operations can be done for the following purposes –
1. Strategic planning using facts provided in Postgirot Bank and Provment AB: Managing the Cost of IT Operations case study
2. Improving business portfolio management of Computing Postgirot
3. Assessing feasibility of the new initiative in Technology & Operations field.
4. Making a Technology & Operations topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Computing Postgirot




Strengths Postgirot Bank and Provment AB: Managing the Cost of IT Operations | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of Computing Postgirot in Postgirot Bank and Provment AB: Managing the Cost of IT Operations Harvard Business Review case study are -

High switching costs

– The high switching costs that Computing Postgirot has built up over years in its products and services combo offer has resulted in high retention of customers, lower marketing costs, and greater ability of the firm to focus on its customers.

Diverse revenue streams

– Computing Postgirot is present in almost all the verticals within the industry. This has provided firm in Postgirot Bank and Provment AB: Managing the Cost of IT Operations case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.

Cross disciplinary teams

– Horizontal connected teams at the Computing Postgirot are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.

Digital Transformation in Technology & Operations segment

- digital transformation varies from industry to industry. For Computing Postgirot digital transformation journey comprises differing goals based on market maturity, customer technology acceptance, and organizational culture. Computing Postgirot has successfully integrated the four key components of digital transformation – digital integration in processes, digital integration in marketing and customer relationship management, digital integration into the value chain, and using technology to explore new products and market opportunities.

Ability to lead change in Technology & Operations field

– Computing Postgirot is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Computing Postgirot in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.

Analytics focus

– Computing Postgirot is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by F. Warren McFarlan, Nancy Bartlett can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.

Sustainable margins compare to other players in Technology & Operations industry

– Postgirot Bank and Provment AB: Managing the Cost of IT Operations firm has clearly differentiated products in the market place. This has enabled Computing Postgirot to fetch slight price premium compare to the competitors in the Technology & Operations industry. The sustainable margins have also helped Computing Postgirot to invest into research and development (R&D) and innovation.

Innovation driven organization

– Computing Postgirot is one of the most innovative firm in sector. Manager in Postgirot Bank and Provment AB: Managing the Cost of IT Operations Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.

Low bargaining power of suppliers

– Suppliers of Computing Postgirot in the sector have low bargaining power. Postgirot Bank and Provment AB: Managing the Cost of IT Operations has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Computing Postgirot to manage not only supply disruptions but also source products at highly competitive prices.

High brand equity

– Computing Postgirot has strong brand awareness and brand recognition among both - the exiting customers and potential new customers. Strong brand equity has enabled Computing Postgirot to keep acquiring new customers and building profitable relationship with both the new and loyal customers.

Superior customer experience

– The customer experience strategy of Computing Postgirot in the segment is based on four key concepts – personalization, simplification of complex needs, prompt response, and continuous engagement.

Ability to recruit top talent

– Computing Postgirot is one of the leading recruiters in the industry. Managers in the Postgirot Bank and Provment AB: Managing the Cost of IT Operations are in a position to attract the best talent available. The firm has a robust talent identification program that helps in identifying the brightest.






Weaknesses Postgirot Bank and Provment AB: Managing the Cost of IT Operations | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of Postgirot Bank and Provment AB: Managing the Cost of IT Operations are -

Low market penetration in new markets

– Outside its home market of Computing Postgirot, firm in the HBR case study Postgirot Bank and Provment AB: Managing the Cost of IT Operations needs to spend more promotional, marketing, and advertising efforts to penetrate international markets.

High operating costs

– Compare to the competitors, firm in the HBR case study Postgirot Bank and Provment AB: Managing the Cost of IT Operations has high operating costs in the. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract Computing Postgirot 's lucrative customers.

Slow to harness new channels of communication

– Even though competitors are using new communication channels such as Instagram, Tiktok, and Snap, Computing Postgirot is slow explore the new channels of communication. These new channels of communication mentioned in marketing section of case study Postgirot Bank and Provment AB: Managing the Cost of IT Operations can help to provide better information regarding products and services. It can also build an online community to further reach out to potential customers.

Capital Spending Reduction

– Even during the low interest decade, Computing Postgirot has not been able to do capital spending to the tune of the competition. This has resulted into fewer innovations and company facing stiff competition from both existing competitors and new entrants who are disrupting the industry using digital technology.

Products dominated business model

– Even though Computing Postgirot has some of the most successful products in the industry, this business model has made each new product launch extremely critical for continuous financial growth of the organization. firm in the HBR case study - Postgirot Bank and Provment AB: Managing the Cost of IT Operations should strive to include more intangible value offerings along with its core products and services.

Employees’ incomplete understanding of strategy

– From the instances in the HBR case study Postgirot Bank and Provment AB: Managing the Cost of IT Operations, it seems that the employees of Computing Postgirot don’t have comprehensive understanding of the firm’s strategy. This is reflected in number of promotional campaigns over the last few years that had mixed messaging and competing priorities. Some of the strategic activities and services promoted in the promotional campaigns were not consistent with the organization’s strategy.

High dependence on existing supply chain

– The disruption in the global supply chains because of the Covid-19 pandemic and blockage of the Suez Canal illustrated the fragile nature of Computing Postgirot supply chain. Even after few cautionary changes mentioned in the HBR case study - Postgirot Bank and Provment AB: Managing the Cost of IT Operations, it is still heavily dependent upon the existing supply chain. The existing supply chain though brings in cost efficiencies but it has left Computing Postgirot vulnerable to further global disruptions in South East Asia.

Aligning sales with marketing

– It come across in the case study Postgirot Bank and Provment AB: Managing the Cost of IT Operations that the firm needs to have more collaboration between its sales team and marketing team. Sales professionals in the industry have deep experience in developing customer relationships. Marketing department in the case Postgirot Bank and Provment AB: Managing the Cost of IT Operations can leverage the sales team experience to cultivate customer relationships as Computing Postgirot is planning to shift buying processes online.

Workers concerns about automation

– As automation is fast increasing in the segment, Computing Postgirot needs to come up with a strategy to reduce the workers concern regarding automation. Without a clear strategy, it could lead to disruption and uncertainty within the organization.

Ability to respond to the competition

– As the decision making is very deliberative, highlighted in the case study Postgirot Bank and Provment AB: Managing the Cost of IT Operations, in the dynamic environment Computing Postgirot has struggled to respond to the nimble upstart competition. Computing Postgirot has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.

Interest costs

– Compare to the competition, Computing Postgirot has borrowed money from the capital market at higher rates. It needs to restructure the interest payment and costs so that it can compete better and improve profitability.




Opportunities Postgirot Bank and Provment AB: Managing the Cost of IT Operations | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study Postgirot Bank and Provment AB: Managing the Cost of IT Operations are -

Low interest rates

– Even though inflation is raising its head in most developed economies, Computing Postgirot can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.

Buying journey improvements

– Computing Postgirot can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. Postgirot Bank and Provment AB: Managing the Cost of IT Operations suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.

Leveraging digital technologies

– Computing Postgirot can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.

Increase in government spending

– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Computing Postgirot can use these opportunities to build new business models that can help the communities that Computing Postgirot operates in. Secondly it can use opportunities from government spending in Technology & Operations sector.

Identify volunteer opportunities

– Covid-19 has impacted working population in two ways – it has led to people soul searching about their professional choices, resulting in mass resignation. Secondly it has encouraged people to do things that they are passionate about. This has opened opportunities for businesses to build volunteer oriented socially driven projects. Computing Postgirot can explore opportunities that can attract volunteers and are consistent with its mission and vision.

Loyalty marketing

– Computing Postgirot has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.

Reconfiguring business model

– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help Computing Postgirot to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.

Building a culture of innovation

– managers at Computing Postgirot can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the Technology & Operations segment.

Use of Bitcoin and other crypto currencies for transactions

– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Computing Postgirot in the consumer business. Now Computing Postgirot can target international markets with far fewer capital restrictions requirements than the existing system.

Finding new ways to collaborate

– Covid-19 has not only transformed business models of companies in Technology & Operations industry, but it has also influenced the consumer preferences. Computing Postgirot can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.

Developing new processes and practices

– Computing Postgirot can develop new processes and procedures in Technology & Operations industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.

Reforming the budgeting process

- By establishing new metrics that will be used to evaluate both existing and potential projects Computing Postgirot can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.

Remote work and new talent hiring opportunities

– The widespread usage of remote working technologies during Covid-19 has opened opportunities for Computing Postgirot to expand its talent hiring zone. According to McKinsey Global Institute, 20% of the high end workforce in fields such as finance, information technology, can continously work from remote local post Covid-19. This presents a really great opportunity for Computing Postgirot to hire the very best people irrespective of their geographical location.




Threats Postgirot Bank and Provment AB: Managing the Cost of IT Operations External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study Postgirot Bank and Provment AB: Managing the Cost of IT Operations are -

High level of anxiety and lack of motivation

– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Computing Postgirot needs to understand the core reasons impacting the Technology & Operations industry. This will help it in building a better workplace.

Easy access to finance

– Easy access to finance in Technology & Operations field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Computing Postgirot can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.

Increasing international competition and downward pressure on margins

– Apart from technology driven competitive advantage dilution, Computing Postgirot can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Postgirot Bank and Provment AB: Managing the Cost of IT Operations .

Increasing wage structure of Computing Postgirot

– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Computing Postgirot.

Backlash against dominant players

– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of Computing Postgirot business can come under increasing regulations regarding data privacy, data security, etc.

Technology acceleration in Forth Industrial Revolution

– Computing Postgirot has witnessed rapid integration of technology during Covid-19 in the Technology & Operations industry. As one of the leading players in the industry, Computing Postgirot needs to keep up with the evolution of technology in the Technology & Operations sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.

Consumer confidence and its impact on Computing Postgirot demand

– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.

Aging population

– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.

Capital market disruption

– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Computing Postgirot.

Regulatory challenges

– Computing Postgirot needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Technology & Operations industry regulations.

Barriers of entry lowering

– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents Computing Postgirot with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.

High dependence on third party suppliers

– Computing Postgirot high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.

Learning curve for new practices

– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Postgirot Bank and Provment AB: Managing the Cost of IT Operations, Computing Postgirot may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Technology & Operations .




Weighted SWOT Analysis of Postgirot Bank and Provment AB: Managing the Cost of IT Operations Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Postgirot Bank and Provment AB: Managing the Cost of IT Operations needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study Postgirot Bank and Provment AB: Managing the Cost of IT Operations is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study Postgirot Bank and Provment AB: Managing the Cost of IT Operations is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of Postgirot Bank and Provment AB: Managing the Cost of IT Operations is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Computing Postgirot needs to make to build a sustainable competitive advantage.



--- ---

Facebook, Inc.: A Look at Corporate Governance SWOT Analysis / TOWS Matrix

Justin J. Hopkins, Luann J. Lynch , Finance & Accounting


Planet Reebok (A) SWOT Analysis / TOWS Matrix

John A. Quelch, Jamie Harper , Sales & Marketing


Health City Cayman Islands, Spanish Version SWOT Analysis / TOWS Matrix

Tarun Khanna, Budhaditya Gupta , Strategy & Execution


Wolo: The Highs and Lows of a Socially-Conscious Venture SWOT Analysis / TOWS Matrix

Patrick Henry, Susan S. Harmeling , Innovation & Entrepreneurship


Crown Distilleries: Multi-Brand Extension SWOT Analysis / TOWS Matrix

Anagha Shukre, Asheesh S. Kedia , Sales & Marketing