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Impacts of Security Climate on Employees' Sharing of Security Advice and Troubleshooting: Empirical Networks SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of Impacts of Security Climate on Employees' Sharing of Security Advice and Troubleshooting: Empirical Networks


While extant research has studied the motivations of individualistic security compliance, this study explains what motivates employees to share security advice and troubleshoot with others. We argue that such findings are crucial for the development of people-centric security workplaces, where desirable security behaviors are disseminated amongst the employees. In this research, we applied network analysis techniques to perform two tasks. First, we explored the structural patterns of employees' sharing of security advice and troubleshooting. Second, we evaluated the effects of security climate perceptions, perceived accountability, and personal attributes on those sharing activities. While the sharing network was found to be thin and sparse, perceptions of direct a supervisor's security practices and accountability for security tasks can increase sharing. Age, seniority, and tenure-as well as having the same gender and department membership-can also motivate sharing. In contrast, security climate perceptions of coworkers and top management's security practices were found to discourage sharing. Our practical recommendations focus on the strategies to maximize security engagement in the workplace. Potential ideas for future research are also discussed in detail. Most importantly, we hope to offer this research as the foundation for future network studies in the behavioral security field.

Authors :: Duy Dang-Pham, Siddhi Pittayachawan, Vince Bruno

Topics :: Technology & Operations

Tags :: Networking, Security & privacy, SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "Impacts of Security Climate on Employees' Sharing of Security Advice and Troubleshooting: Empirical Networks" written by Duy Dang-Pham, Siddhi Pittayachawan, Vince Bruno includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Security Sharing facing as an external strategic factors. Some of the topics covered in Impacts of Security Climate on Employees' Sharing of Security Advice and Troubleshooting: Empirical Networks case study are - Strategic Management Strategies, Networking, Security & privacy and Technology & Operations.


Some of the macro environment factors that can be used to understand the Impacts of Security Climate on Employees' Sharing of Security Advice and Troubleshooting: Empirical Networks casestudy better are - – banking and financial system is disrupted by Bitcoin and other crypto currencies, there is increasing trade war between United States & China, increasing energy prices, digital marketing is dominated by two big players Facebook and Google, increasing inequality as vast percentage of new income is going to the top 1%, geopolitical disruptions, wage bills are increasing, increasing transportation and logistics costs, cloud computing is disrupting traditional business models, etc



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Introduction to SWOT Analysis of Impacts of Security Climate on Employees' Sharing of Security Advice and Troubleshooting: Empirical Networks


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Impacts of Security Climate on Employees' Sharing of Security Advice and Troubleshooting: Empirical Networks case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Security Sharing, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Security Sharing operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of Impacts of Security Climate on Employees' Sharing of Security Advice and Troubleshooting: Empirical Networks can be done for the following purposes –
1. Strategic planning using facts provided in Impacts of Security Climate on Employees' Sharing of Security Advice and Troubleshooting: Empirical Networks case study
2. Improving business portfolio management of Security Sharing
3. Assessing feasibility of the new initiative in Technology & Operations field.
4. Making a Technology & Operations topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Security Sharing




Strengths Impacts of Security Climate on Employees' Sharing of Security Advice and Troubleshooting: Empirical Networks | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of Security Sharing in Impacts of Security Climate on Employees' Sharing of Security Advice and Troubleshooting: Empirical Networks Harvard Business Review case study are -

Effective Research and Development (R&D)

– Security Sharing has innovation driven culture where significant part of the revenues are spent on the research and development activities. This has resulted in, as mentioned in case study Impacts of Security Climate on Employees' Sharing of Security Advice and Troubleshooting: Empirical Networks - staying ahead in the industry in terms of – new product launches, superior customer experience, highly competitive pricing strategies, and great returns to the shareholders.

Digital Transformation in Technology & Operations segment

- digital transformation varies from industry to industry. For Security Sharing digital transformation journey comprises differing goals based on market maturity, customer technology acceptance, and organizational culture. Security Sharing has successfully integrated the four key components of digital transformation – digital integration in processes, digital integration in marketing and customer relationship management, digital integration into the value chain, and using technology to explore new products and market opportunities.

Superior customer experience

– The customer experience strategy of Security Sharing in the segment is based on four key concepts – personalization, simplification of complex needs, prompt response, and continuous engagement.

Training and development

– Security Sharing has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in Impacts of Security Climate on Employees' Sharing of Security Advice and Troubleshooting: Empirical Networks Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.

Organizational Resilience of Security Sharing

– The covid-19 pandemic has put organizational resilience at the centre of everthing that Security Sharing does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.

Learning organization

- Security Sharing is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at Security Sharing is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in Impacts of Security Climate on Employees' Sharing of Security Advice and Troubleshooting: Empirical Networks Harvard Business Review case study emphasize – knowledge, initiative, and innovation.

Strong track record of project management

– Security Sharing is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.

Innovation driven organization

– Security Sharing is one of the most innovative firm in sector. Manager in Impacts of Security Climate on Employees' Sharing of Security Advice and Troubleshooting: Empirical Networks Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.

Analytics focus

– Security Sharing is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by Duy Dang-Pham, Siddhi Pittayachawan, Vince Bruno can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.

Ability to recruit top talent

– Security Sharing is one of the leading recruiters in the industry. Managers in the Impacts of Security Climate on Employees' Sharing of Security Advice and Troubleshooting: Empirical Networks are in a position to attract the best talent available. The firm has a robust talent identification program that helps in identifying the brightest.

Low bargaining power of suppliers

– Suppliers of Security Sharing in the sector have low bargaining power. Impacts of Security Climate on Employees' Sharing of Security Advice and Troubleshooting: Empirical Networks has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Security Sharing to manage not only supply disruptions but also source products at highly competitive prices.

Sustainable margins compare to other players in Technology & Operations industry

– Impacts of Security Climate on Employees' Sharing of Security Advice and Troubleshooting: Empirical Networks firm has clearly differentiated products in the market place. This has enabled Security Sharing to fetch slight price premium compare to the competitors in the Technology & Operations industry. The sustainable margins have also helped Security Sharing to invest into research and development (R&D) and innovation.






Weaknesses Impacts of Security Climate on Employees' Sharing of Security Advice and Troubleshooting: Empirical Networks | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of Impacts of Security Climate on Employees' Sharing of Security Advice and Troubleshooting: Empirical Networks are -

Aligning sales with marketing

– It come across in the case study Impacts of Security Climate on Employees' Sharing of Security Advice and Troubleshooting: Empirical Networks that the firm needs to have more collaboration between its sales team and marketing team. Sales professionals in the industry have deep experience in developing customer relationships. Marketing department in the case Impacts of Security Climate on Employees' Sharing of Security Advice and Troubleshooting: Empirical Networks can leverage the sales team experience to cultivate customer relationships as Security Sharing is planning to shift buying processes online.

High dependence on existing supply chain

– The disruption in the global supply chains because of the Covid-19 pandemic and blockage of the Suez Canal illustrated the fragile nature of Security Sharing supply chain. Even after few cautionary changes mentioned in the HBR case study - Impacts of Security Climate on Employees' Sharing of Security Advice and Troubleshooting: Empirical Networks, it is still heavily dependent upon the existing supply chain. The existing supply chain though brings in cost efficiencies but it has left Security Sharing vulnerable to further global disruptions in South East Asia.

High cash cycle compare to competitors

Security Sharing has a high cash cycle compare to other players in the industry. It needs to shorten the cash cycle by 12% to be more competitive in the marketplace, reduce inventory costs, and be more profitable.

Interest costs

– Compare to the competition, Security Sharing has borrowed money from the capital market at higher rates. It needs to restructure the interest payment and costs so that it can compete better and improve profitability.

No frontier risks strategy

– After analyzing the HBR case study Impacts of Security Climate on Employees' Sharing of Security Advice and Troubleshooting: Empirical Networks, it seems that company is thinking about the frontier risks that can impact Technology & Operations strategy. But it has very little resources allocation to manage the risks emerging from events such as natural disasters, climate change, melting of permafrost, tacking the rise of artificial intelligence, opportunities and threats emerging from commercialization of space etc.

Slow to harness new channels of communication

– Even though competitors are using new communication channels such as Instagram, Tiktok, and Snap, Security Sharing is slow explore the new channels of communication. These new channels of communication mentioned in marketing section of case study Impacts of Security Climate on Employees' Sharing of Security Advice and Troubleshooting: Empirical Networks can help to provide better information regarding products and services. It can also build an online community to further reach out to potential customers.

Need for greater diversity

– Security Sharing has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.

Lack of clear differentiation of Security Sharing products

– To increase the profitability and margins on the products, Security Sharing needs to provide more differentiated products than what it is currently offering in the marketplace.

Capital Spending Reduction

– Even during the low interest decade, Security Sharing has not been able to do capital spending to the tune of the competition. This has resulted into fewer innovations and company facing stiff competition from both existing competitors and new entrants who are disrupting the industry using digital technology.

Slow to strategic competitive environment developments

– As Impacts of Security Climate on Employees' Sharing of Security Advice and Troubleshooting: Empirical Networks HBR case study mentions - Security Sharing takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.

Skills based hiring

– The stress on hiring functional specialists at Security Sharing has created an environment where the organization is dominated by functional specialists rather than management generalist. This has resulted into product oriented approach rather than marketing oriented approach or consumers oriented approach.




Opportunities Impacts of Security Climate on Employees' Sharing of Security Advice and Troubleshooting: Empirical Networks | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study Impacts of Security Climate on Employees' Sharing of Security Advice and Troubleshooting: Empirical Networks are -

Use of Bitcoin and other crypto currencies for transactions

– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Security Sharing in the consumer business. Now Security Sharing can target international markets with far fewer capital restrictions requirements than the existing system.

Creating value in data economy

– The success of analytics program of Security Sharing has opened avenues for new revenue streams for the organization in the industry. This can help Security Sharing to build a more holistic ecosystem as suggested in the Impacts of Security Climate on Employees' Sharing of Security Advice and Troubleshooting: Empirical Networks case study. Security Sharing can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.

Reconfiguring business model

– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help Security Sharing to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.

Low interest rates

– Even though inflation is raising its head in most developed economies, Security Sharing can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.

Redefining models of collaboration and team work

– As explained in the weaknesses section, Security Sharing is facing challenges because of the dominance of functional experts in the organization. Impacts of Security Climate on Employees' Sharing of Security Advice and Troubleshooting: Empirical Networks case study suggests that firm can utilize new technology to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.

Leveraging digital technologies

– Security Sharing can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.

Changes in consumer behavior post Covid-19

– Consumer behavior has changed in the Technology & Operations industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Security Sharing can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Security Sharing can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.

Reforming the budgeting process

- By establishing new metrics that will be used to evaluate both existing and potential projects Security Sharing can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.

Loyalty marketing

– Security Sharing has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.

Developing new processes and practices

– Security Sharing can develop new processes and procedures in Technology & Operations industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.

Lowering marketing communication costs

– 5G expansion will open new opportunities for Security Sharing in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Technology & Operations segment, and it will provide faster access to the consumers.

Manufacturing automation

– Security Sharing can use the latest technology developments to improve its manufacturing and designing process in Technology & Operations segment. It can use CAD and 3D printing to build a quick prototype and pilot testing products. It can leverage automation using machine learning and artificial intelligence to do faster production at lowers costs, and it can leverage the growth in satellite and tracking technologies to improve inventory management, transportation, and shipping.

Finding new ways to collaborate

– Covid-19 has not only transformed business models of companies in Technology & Operations industry, but it has also influenced the consumer preferences. Security Sharing can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.




Threats Impacts of Security Climate on Employees' Sharing of Security Advice and Troubleshooting: Empirical Networks External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study Impacts of Security Climate on Employees' Sharing of Security Advice and Troubleshooting: Empirical Networks are -

Capital market disruption

– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Security Sharing.

Increasing international competition and downward pressure on margins

– Apart from technology driven competitive advantage dilution, Security Sharing can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Impacts of Security Climate on Employees' Sharing of Security Advice and Troubleshooting: Empirical Networks .

New competition

– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Security Sharing in the Technology & Operations sector and impact the bottomline of the organization.

High dependence on third party suppliers

– Security Sharing high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.

Technology acceleration in Forth Industrial Revolution

– Security Sharing has witnessed rapid integration of technology during Covid-19 in the Technology & Operations industry. As one of the leading players in the industry, Security Sharing needs to keep up with the evolution of technology in the Technology & Operations sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.

Consumer confidence and its impact on Security Sharing demand

– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.

Backlash against dominant players

– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of Security Sharing business can come under increasing regulations regarding data privacy, data security, etc.

Environmental challenges

– Security Sharing needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. Security Sharing can take advantage of this fund but it will also bring new competitors in the Technology & Operations industry.

Increasing wage structure of Security Sharing

– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Security Sharing.

Easy access to finance

– Easy access to finance in Technology & Operations field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Security Sharing can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.

Instability in the European markets

– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Security Sharing will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.

High level of anxiety and lack of motivation

– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Security Sharing needs to understand the core reasons impacting the Technology & Operations industry. This will help it in building a better workplace.

Learning curve for new practices

– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Impacts of Security Climate on Employees' Sharing of Security Advice and Troubleshooting: Empirical Networks, Security Sharing may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Technology & Operations .




Weighted SWOT Analysis of Impacts of Security Climate on Employees' Sharing of Security Advice and Troubleshooting: Empirical Networks Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Impacts of Security Climate on Employees' Sharing of Security Advice and Troubleshooting: Empirical Networks needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study Impacts of Security Climate on Employees' Sharing of Security Advice and Troubleshooting: Empirical Networks is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study Impacts of Security Climate on Employees' Sharing of Security Advice and Troubleshooting: Empirical Networks is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of Impacts of Security Climate on Employees' Sharing of Security Advice and Troubleshooting: Empirical Networks is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Security Sharing needs to make to build a sustainable competitive advantage.



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