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Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments


The U.S. health care industry, like many industries, continues to face the need to adapt to new realities stemming from dynamic changes in the external environment. Some nonprofit hospitals have converted to integrated nonprofit/for-profit structures, fostering intra-firm co-opetition, that is, simultaneous cooperation and competition between units. This article examines this phenomenon and provides recommendations regarding controls and incentives that can help administrators actively manage co-opetition and promote shared utility between units. In industries where talent-intensive human capital competes for common resources and revenues, co-opetition can be a strategic tool to navigate competitive forces.

Authors :: Jill A. Brown, Peter Gianiodis, Michael D. Santoro

Topics :: Organizational Development

Tags :: Competitive strategy, Organizational structure, SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments" written by Jill A. Brown, Peter Gianiodis, Michael D. Santoro includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Opetition Utility facing as an external strategic factors. Some of the topics covered in Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments case study are - Strategic Management Strategies, Competitive strategy, Organizational structure and Organizational Development.


Some of the macro environment factors that can be used to understand the Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments casestudy better are - – there is backlash against globalization, increasing government debt because of Covid-19 spendings, geopolitical disruptions, central banks are concerned over increasing inflation, increasing commodity prices, increasing energy prices, challanges to central banks by blockchain based private currencies, competitive advantages are harder to sustain because of technology dispersion, talent flight as more people leaving formal jobs, etc



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Introduction to SWOT Analysis of Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Opetition Utility, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Opetition Utility operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments can be done for the following purposes –
1. Strategic planning using facts provided in Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments case study
2. Improving business portfolio management of Opetition Utility
3. Assessing feasibility of the new initiative in Organizational Development field.
4. Making a Organizational Development topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Opetition Utility




Strengths Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of Opetition Utility in Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments Harvard Business Review case study are -

Strong track record of project management

– Opetition Utility is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.

Organizational Resilience of Opetition Utility

– The covid-19 pandemic has put organizational resilience at the centre of everthing that Opetition Utility does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.

Cross disciplinary teams

– Horizontal connected teams at the Opetition Utility are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.

Learning organization

- Opetition Utility is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at Opetition Utility is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments Harvard Business Review case study emphasize – knowledge, initiative, and innovation.

Digital Transformation in Organizational Development segment

- digital transformation varies from industry to industry. For Opetition Utility digital transformation journey comprises differing goals based on market maturity, customer technology acceptance, and organizational culture. Opetition Utility has successfully integrated the four key components of digital transformation – digital integration in processes, digital integration in marketing and customer relationship management, digital integration into the value chain, and using technology to explore new products and market opportunities.

Effective Research and Development (R&D)

– Opetition Utility has innovation driven culture where significant part of the revenues are spent on the research and development activities. This has resulted in, as mentioned in case study Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments - staying ahead in the industry in terms of – new product launches, superior customer experience, highly competitive pricing strategies, and great returns to the shareholders.

Sustainable margins compare to other players in Organizational Development industry

– Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments firm has clearly differentiated products in the market place. This has enabled Opetition Utility to fetch slight price premium compare to the competitors in the Organizational Development industry. The sustainable margins have also helped Opetition Utility to invest into research and development (R&D) and innovation.

Training and development

– Opetition Utility has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.

Successful track record of launching new products

– Opetition Utility has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Opetition Utility has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.

Ability to lead change in Organizational Development field

– Opetition Utility is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Opetition Utility in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.

High brand equity

– Opetition Utility has strong brand awareness and brand recognition among both - the exiting customers and potential new customers. Strong brand equity has enabled Opetition Utility to keep acquiring new customers and building profitable relationship with both the new and loyal customers.

Analytics focus

– Opetition Utility is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by Jill A. Brown, Peter Gianiodis, Michael D. Santoro can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.






Weaknesses Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments are -

High cash cycle compare to competitors

Opetition Utility has a high cash cycle compare to other players in the industry. It needs to shorten the cash cycle by 12% to be more competitive in the marketplace, reduce inventory costs, and be more profitable.

Need for greater diversity

– Opetition Utility has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.

High bargaining power of channel partners

– Because of the regulatory requirements, Jill A. Brown, Peter Gianiodis, Michael D. Santoro suggests that, Opetition Utility is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the industry.

Products dominated business model

– Even though Opetition Utility has some of the most successful products in the industry, this business model has made each new product launch extremely critical for continuous financial growth of the organization. firm in the HBR case study - Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments should strive to include more intangible value offerings along with its core products and services.

High dependence on star products

– The top 2 products and services of the firm as mentioned in the Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments HBR case study still accounts for major business revenue. This dependence on star products in has resulted into insufficient focus on developing new products, even though Opetition Utility has relatively successful track record of launching new products.

Increasing silos among functional specialists

– The organizational structure of Opetition Utility is dominated by functional specialists. It is not different from other players in the Organizational Development segment. Opetition Utility needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help Opetition Utility to focus more on services rather than just following the product oriented approach.

Slow decision making process

– As mentioned earlier in the report, Opetition Utility has a very deliberative decision making approach. This approach has resulted in prudent decisions, but it has also resulted in missing opportunities in the industry over the last five years. Opetition Utility even though has strong showing on digital transformation primary two stages, it has struggled to capitalize the power of digital transformation in marketing efforts and new venture efforts.

High operating costs

– Compare to the competitors, firm in the HBR case study Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments has high operating costs in the. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract Opetition Utility 's lucrative customers.

Workers concerns about automation

– As automation is fast increasing in the segment, Opetition Utility needs to come up with a strategy to reduce the workers concern regarding automation. Without a clear strategy, it could lead to disruption and uncertainty within the organization.

Aligning sales with marketing

– It come across in the case study Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments that the firm needs to have more collaboration between its sales team and marketing team. Sales professionals in the industry have deep experience in developing customer relationships. Marketing department in the case Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments can leverage the sales team experience to cultivate customer relationships as Opetition Utility is planning to shift buying processes online.

Ability to respond to the competition

– As the decision making is very deliberative, highlighted in the case study Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments, in the dynamic environment Opetition Utility has struggled to respond to the nimble upstart competition. Opetition Utility has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.




Opportunities Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments are -

Learning at scale

– Online learning technologies has now opened space for Opetition Utility to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.

Better consumer reach

– The expansion of the 5G network will help Opetition Utility to increase its market reach. Opetition Utility will be able to reach out to new customers. Secondly 5G will also provide technology framework to build new tools and products that can help more immersive consumer experience and faster consumer journey.

Developing new processes and practices

– Opetition Utility can develop new processes and procedures in Organizational Development industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.

Harnessing reconfiguration of the global supply chains

– As the trade war between US and China heats up in the coming years, Opetition Utility can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments, to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.

Creating value in data economy

– The success of analytics program of Opetition Utility has opened avenues for new revenue streams for the organization in the industry. This can help Opetition Utility to build a more holistic ecosystem as suggested in the Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments case study. Opetition Utility can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.

Reforming the budgeting process

- By establishing new metrics that will be used to evaluate both existing and potential projects Opetition Utility can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.

Identify volunteer opportunities

– Covid-19 has impacted working population in two ways – it has led to people soul searching about their professional choices, resulting in mass resignation. Secondly it has encouraged people to do things that they are passionate about. This has opened opportunities for businesses to build volunteer oriented socially driven projects. Opetition Utility can explore opportunities that can attract volunteers and are consistent with its mission and vision.

Manufacturing automation

– Opetition Utility can use the latest technology developments to improve its manufacturing and designing process in Organizational Development segment. It can use CAD and 3D printing to build a quick prototype and pilot testing products. It can leverage automation using machine learning and artificial intelligence to do faster production at lowers costs, and it can leverage the growth in satellite and tracking technologies to improve inventory management, transportation, and shipping.

Use of Bitcoin and other crypto currencies for transactions

– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Opetition Utility in the consumer business. Now Opetition Utility can target international markets with far fewer capital restrictions requirements than the existing system.

Loyalty marketing

– Opetition Utility has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.

Buying journey improvements

– Opetition Utility can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.

Increase in government spending

– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Opetition Utility can use these opportunities to build new business models that can help the communities that Opetition Utility operates in. Secondly it can use opportunities from government spending in Organizational Development sector.

Lowering marketing communication costs

– 5G expansion will open new opportunities for Opetition Utility in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Organizational Development segment, and it will provide faster access to the consumers.




Threats Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments are -

Aging population

– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.

Trade war between China and United States

– The trade war between two of the biggest economies can hugely impact the opportunities for Opetition Utility in the Organizational Development industry. The Organizational Development industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.

Increasing wage structure of Opetition Utility

– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Opetition Utility.

Environmental challenges

– Opetition Utility needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. Opetition Utility can take advantage of this fund but it will also bring new competitors in the Organizational Development industry.

Instability in the European markets

– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Opetition Utility will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.

High dependence on third party suppliers

– Opetition Utility high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.

Increasing international competition and downward pressure on margins

– Apart from technology driven competitive advantage dilution, Opetition Utility can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments .

Easy access to finance

– Easy access to finance in Organizational Development field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Opetition Utility can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.

Regulatory challenges

– Opetition Utility needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Organizational Development industry regulations.

Stagnating economy with rate increase

– Opetition Utility can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the field.

New competition

– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Opetition Utility in the Organizational Development sector and impact the bottomline of the organization.

Backlash against dominant players

– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of Opetition Utility business can come under increasing regulations regarding data privacy, data security, etc.

Technology disruption because of hacks, piracy etc

– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.




Weighted SWOT Analysis of Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Opetition Utility needs to make to build a sustainable competitive advantage.



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