Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
Organizational Development
Strategy / MBA Resources
Case Study SWOT Analysis Solution
Case Study Description of Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments
The U.S. health care industry, like many industries, continues to face the need to adapt to new realities stemming from dynamic changes in the external environment. Some nonprofit hospitals have converted to integrated nonprofit/for-profit structures, fostering intra-firm co-opetition, that is, simultaneous cooperation and competition between units. This article examines this phenomenon and provides recommendations regarding controls and incentives that can help administrators actively manage co-opetition and promote shared utility between units. In industries where talent-intensive human capital competes for common resources and revenues, co-opetition can be a strategic tool to navigate competitive forces.
Authors :: Jill A. Brown, Peter Gianiodis, Michael D. Santoro
Swot Analysis of "Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments" written by Jill A. Brown, Peter Gianiodis, Michael D. Santoro includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Opetition Utility facing as an external strategic factors. Some of the topics covered in Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments case study are - Strategic Management Strategies, Competitive strategy, Organizational structure and Organizational Development.
Some of the macro environment factors that can be used to understand the Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments casestudy better are - – central banks are concerned over increasing inflation, increasing household debt because of falling income levels, increasing transportation and logistics costs, wage bills are increasing, cloud computing is disrupting traditional business models, geopolitical disruptions, increasing energy prices,
supply chains are disrupted by pandemic , digital marketing is dominated by two big players Facebook and Google, etc
Introduction to SWOT Analysis of Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments
SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Opetition Utility, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Opetition Utility operates in.
According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.
SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix
SWOT analysis of Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments can be done for the following purposes –
1. Strategic planning using facts provided in Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments case study
2. Improving business portfolio management of Opetition Utility
3. Assessing feasibility of the new initiative in Organizational Development field.
4. Making a Organizational Development topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Opetition Utility
Strengths Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The strengths of Opetition Utility in Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments Harvard Business Review case study are -
Analytics focus
– Opetition Utility is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by Jill A. Brown, Peter Gianiodis, Michael D. Santoro can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.
Innovation driven organization
– Opetition Utility is one of the most innovative firm in sector. Manager in Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.
Diverse revenue streams
– Opetition Utility is present in almost all the verticals within the industry. This has provided firm in Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.
Ability to lead change in Organizational Development field
– Opetition Utility is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Opetition Utility in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.
Highly skilled collaborators
– Opetition Utility has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.
High switching costs
– The high switching costs that Opetition Utility has built up over years in its products and services combo offer has resulted in high retention of customers, lower marketing costs, and greater ability of the firm to focus on its customers.
Successful track record of launching new products
– Opetition Utility has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Opetition Utility has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.
Low bargaining power of suppliers
– Suppliers of Opetition Utility in the sector have low bargaining power. Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Opetition Utility to manage not only supply disruptions but also source products at highly competitive prices.
Cross disciplinary teams
– Horizontal connected teams at the Opetition Utility are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.
Effective Research and Development (R&D)
– Opetition Utility has innovation driven culture where significant part of the revenues are spent on the research and development activities. This has resulted in, as mentioned in case study Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments - staying ahead in the industry in terms of – new product launches, superior customer experience, highly competitive pricing strategies, and great returns to the shareholders.
Organizational Resilience of Opetition Utility
– The covid-19 pandemic has put organizational resilience at the centre of everthing that Opetition Utility does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.
Strong track record of project management
– Opetition Utility is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.
Weaknesses Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The weaknesses of Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments are -
Slow to harness new channels of communication
– Even though competitors are using new communication channels such as Instagram, Tiktok, and Snap, Opetition Utility is slow explore the new channels of communication. These new channels of communication mentioned in marketing section of case study Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments can help to provide better information regarding products and services. It can also build an online community to further reach out to potential customers.
Slow decision making process
– As mentioned earlier in the report, Opetition Utility has a very deliberative decision making approach. This approach has resulted in prudent decisions, but it has also resulted in missing opportunities in the industry over the last five years. Opetition Utility even though has strong showing on digital transformation primary two stages, it has struggled to capitalize the power of digital transformation in marketing efforts and new venture efforts.
Increasing silos among functional specialists
– The organizational structure of Opetition Utility is dominated by functional specialists. It is not different from other players in the Organizational Development segment. Opetition Utility needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help Opetition Utility to focus more on services rather than just following the product oriented approach.
High dependence on existing supply chain
– The disruption in the global supply chains because of the Covid-19 pandemic and blockage of the Suez Canal illustrated the fragile nature of Opetition Utility supply chain. Even after few cautionary changes mentioned in the HBR case study - Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments, it is still heavily dependent upon the existing supply chain. The existing supply chain though brings in cost efficiencies but it has left Opetition Utility vulnerable to further global disruptions in South East Asia.
Employees’ incomplete understanding of strategy
– From the instances in the HBR case study Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments, it seems that the employees of Opetition Utility don’t have comprehensive understanding of the firm’s strategy. This is reflected in number of promotional campaigns over the last few years that had mixed messaging and competing priorities. Some of the strategic activities and services promoted in the promotional campaigns were not consistent with the organization’s strategy.
Interest costs
– Compare to the competition, Opetition Utility has borrowed money from the capital market at higher rates. It needs to restructure the interest payment and costs so that it can compete better and improve profitability.
High dependence on star products
– The top 2 products and services of the firm as mentioned in the Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments HBR case study still accounts for major business revenue. This dependence on star products in has resulted into insufficient focus on developing new products, even though Opetition Utility has relatively successful track record of launching new products.
Aligning sales with marketing
– It come across in the case study Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments that the firm needs to have more collaboration between its sales team and marketing team. Sales professionals in the industry have deep experience in developing customer relationships. Marketing department in the case Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments can leverage the sales team experience to cultivate customer relationships as Opetition Utility is planning to shift buying processes online.
Low market penetration in new markets
– Outside its home market of Opetition Utility, firm in the HBR case study Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments needs to spend more promotional, marketing, and advertising efforts to penetrate international markets.
Ability to respond to the competition
– As the decision making is very deliberative, highlighted in the case study Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments, in the dynamic environment Opetition Utility has struggled to respond to the nimble upstart competition. Opetition Utility has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.
High cash cycle compare to competitors
Opetition Utility has a high cash cycle compare to other players in the industry. It needs to shorten the cash cycle by 12% to be more competitive in the marketplace, reduce inventory costs, and be more profitable.
Opportunities Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The opportunities highlighted in the Harvard Business Review case study Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments are -
Using analytics as competitive advantage
– Opetition Utility has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in the sector. This continuous investment in analytics has enabled, as illustrated in the Harvard case study Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments - to build a competitive advantage using analytics. The analytics driven competitive advantage can help Opetition Utility to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.
Creating value in data economy
– The success of analytics program of Opetition Utility has opened avenues for new revenue streams for the organization in the industry. This can help Opetition Utility to build a more holistic ecosystem as suggested in the Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments case study. Opetition Utility can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.
Building a culture of innovation
– managers at Opetition Utility can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the Organizational Development segment.
Reforming the budgeting process
- By establishing new metrics that will be used to evaluate both existing and potential projects Opetition Utility can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.
Increase in government spending
– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Opetition Utility can use these opportunities to build new business models that can help the communities that Opetition Utility operates in. Secondly it can use opportunities from government spending in Organizational Development sector.
Loyalty marketing
– Opetition Utility has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.
Manufacturing automation
– Opetition Utility can use the latest technology developments to improve its manufacturing and designing process in Organizational Development segment. It can use CAD and 3D printing to build a quick prototype and pilot testing products. It can leverage automation using machine learning and artificial intelligence to do faster production at lowers costs, and it can leverage the growth in satellite and tracking technologies to improve inventory management, transportation, and shipping.
Harnessing reconfiguration of the global supply chains
– As the trade war between US and China heats up in the coming years, Opetition Utility can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments, to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.
Developing new processes and practices
– Opetition Utility can develop new processes and procedures in Organizational Development industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.
Redefining models of collaboration and team work
– As explained in the weaknesses section, Opetition Utility is facing challenges because of the dominance of functional experts in the organization. Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments case study suggests that firm can utilize new technology to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.
Reconfiguring business model
– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help Opetition Utility to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.
Identify volunteer opportunities
– Covid-19 has impacted working population in two ways – it has led to people soul searching about their professional choices, resulting in mass resignation. Secondly it has encouraged people to do things that they are passionate about. This has opened opportunities for businesses to build volunteer oriented socially driven projects. Opetition Utility can explore opportunities that can attract volunteers and are consistent with its mission and vision.
Low interest rates
– Even though inflation is raising its head in most developed economies, Opetition Utility can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.
Threats Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The threats mentioned in the HBR case study Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments are -
Instability in the European markets
– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Opetition Utility will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.
Increasing international competition and downward pressure on margins
– Apart from technology driven competitive advantage dilution, Opetition Utility can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments .
Backlash against dominant players
– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of Opetition Utility business can come under increasing regulations regarding data privacy, data security, etc.
Technology acceleration in Forth Industrial Revolution
– Opetition Utility has witnessed rapid integration of technology during Covid-19 in the Organizational Development industry. As one of the leading players in the industry, Opetition Utility needs to keep up with the evolution of technology in the Organizational Development sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.
Capital market disruption
– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Opetition Utility.
Environmental challenges
– Opetition Utility needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. Opetition Utility can take advantage of this fund but it will also bring new competitors in the Organizational Development industry.
Regulatory challenges
– Opetition Utility needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Organizational Development industry regulations.
Shortening product life cycle
– it is one of the major threat that Opetition Utility is facing in Organizational Development sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.
Trade war between China and United States
– The trade war between two of the biggest economies can hugely impact the opportunities for Opetition Utility in the Organizational Development industry. The Organizational Development industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.
Learning curve for new practices
– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments, Opetition Utility may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Organizational Development .
Technology disruption because of hacks, piracy etc
– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.
Stagnating economy with rate increase
– Opetition Utility can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the field.
Increasing wage structure of Opetition Utility
– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Opetition Utility.
Weighted SWOT Analysis of Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments Template, Example
Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants.
We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –
First stage for doing weighted SWOT analysis of the case study Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.
Second stage for conducting weighted SWOT analysis of the Harvard case study Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.
Third stage of constructing weighted SWOT analysis of Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Opetition Utility needs to make to build a sustainable competitive advantage.