How Humble Is Your Company Culture? And, Why Does It Matter? SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
Organizational Development
Strategy / MBA Resources
Case Study SWOT Analysis Solution
Case Study Description of How Humble Is Your Company Culture? And, Why Does It Matter?
Humility as a virtue of leadership has attracted increased attention in recent years. We introduce the concept of a humble organizational culture and define it as a culture that promotes humility as a key success factor and a source of competitive advantage, and one that institutionalizes six values and norms: (1) employee development, (2) mistake tolerance, (3) transparency, (4) accurate awareness, (5) recognition, and (6) openness. We position a company culture of humility as key to extraordinary success in the marketplace. Humility in individuals includes a willingness to see the self accurately and a propensity to put oneself and others in perspective. In this article, we offer a set of recommendations to help executives build a company culture of humility that supports the six behavioral norms and values that create the foundation for a firm's competitive advantage. We collected information on organizational cultures of humility for a sample of Fortune 500 firms using data from company mission statements, company websites, and news articles.
Swot Analysis of "How Humble Is Your Company Culture? And, Why Does It Matter?" written by Tiffany Maldonado, Dusya Vera, Nichelle Ramos includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Humility Culture facing as an external strategic factors. Some of the topics covered in How Humble Is Your Company Culture? And, Why Does It Matter? case study are - Strategic Management Strategies, Organizational culture, Performance measurement and Organizational Development.
Some of the macro environment factors that can be used to understand the How Humble Is Your Company Culture? And, Why Does It Matter? casestudy better are - – talent flight as more people leaving formal jobs, increasing transportation and logistics costs, customer relationship management is fast transforming because of increasing concerns over data privacy, geopolitical disruptions, increasing energy prices, cloud computing is disrupting traditional business models, challanges to central banks by blockchain based private currencies,
banking and financial system is disrupted by Bitcoin and other crypto currencies, central banks are concerned over increasing inflation, etc
Introduction to SWOT Analysis of How Humble Is Your Company Culture? And, Why Does It Matter?
SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in How Humble Is Your Company Culture? And, Why Does It Matter? case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Humility Culture, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Humility Culture operates in.
According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.
SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix
SWOT analysis of How Humble Is Your Company Culture? And, Why Does It Matter? can be done for the following purposes –
1. Strategic planning using facts provided in How Humble Is Your Company Culture? And, Why Does It Matter? case study
2. Improving business portfolio management of Humility Culture
3. Assessing feasibility of the new initiative in Organizational Development field.
4. Making a Organizational Development topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Humility Culture
Strengths How Humble Is Your Company Culture? And, Why Does It Matter? | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The strengths of Humility Culture in How Humble Is Your Company Culture? And, Why Does It Matter? Harvard Business Review case study are -
High brand equity
– Humility Culture has strong brand awareness and brand recognition among both - the exiting customers and potential new customers. Strong brand equity has enabled Humility Culture to keep acquiring new customers and building profitable relationship with both the new and loyal customers.
Ability to lead change in Organizational Development field
– Humility Culture is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Humility Culture in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.
Ability to recruit top talent
– Humility Culture is one of the leading recruiters in the industry. Managers in the How Humble Is Your Company Culture? And, Why Does It Matter? are in a position to attract the best talent available. The firm has a robust talent identification program that helps in identifying the brightest.
Low bargaining power of suppliers
– Suppliers of Humility Culture in the sector have low bargaining power. How Humble Is Your Company Culture? And, Why Does It Matter? has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Humility Culture to manage not only supply disruptions but also source products at highly competitive prices.
Diverse revenue streams
– Humility Culture is present in almost all the verticals within the industry. This has provided firm in How Humble Is Your Company Culture? And, Why Does It Matter? case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.
Sustainable margins compare to other players in Organizational Development industry
– How Humble Is Your Company Culture? And, Why Does It Matter? firm has clearly differentiated products in the market place. This has enabled Humility Culture to fetch slight price premium compare to the competitors in the Organizational Development industry. The sustainable margins have also helped Humility Culture to invest into research and development (R&D) and innovation.
Successful track record of launching new products
– Humility Culture has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Humility Culture has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.
Superior customer experience
– The customer experience strategy of Humility Culture in the segment is based on four key concepts – personalization, simplification of complex needs, prompt response, and continuous engagement.
Training and development
– Humility Culture has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in How Humble Is Your Company Culture? And, Why Does It Matter? Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.
Digital Transformation in Organizational Development segment
- digital transformation varies from industry to industry. For Humility Culture digital transformation journey comprises differing goals based on market maturity, customer technology acceptance, and organizational culture. Humility Culture has successfully integrated the four key components of digital transformation – digital integration in processes, digital integration in marketing and customer relationship management, digital integration into the value chain, and using technology to explore new products and market opportunities.
Operational resilience
– The operational resilience strategy in the How Humble Is Your Company Culture? And, Why Does It Matter? Harvard Business Review case study comprises – understanding the underlying the factors in the industry, building diversified operations across different geographies so that disruption in one part of the world doesn’t impact the overall performance of the firm, and integrating the various business operations and processes through its digital transformation drive.
Organizational Resilience of Humility Culture
– The covid-19 pandemic has put organizational resilience at the centre of everthing that Humility Culture does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.
Weaknesses How Humble Is Your Company Culture? And, Why Does It Matter? | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The weaknesses of How Humble Is Your Company Culture? And, Why Does It Matter? are -
Lack of clear differentiation of Humility Culture products
– To increase the profitability and margins on the products, Humility Culture needs to provide more differentiated products than what it is currently offering in the marketplace.
Capital Spending Reduction
– Even during the low interest decade, Humility Culture has not been able to do capital spending to the tune of the competition. This has resulted into fewer innovations and company facing stiff competition from both existing competitors and new entrants who are disrupting the industry using digital technology.
No frontier risks strategy
– After analyzing the HBR case study How Humble Is Your Company Culture? And, Why Does It Matter?, it seems that company is thinking about the frontier risks that can impact Organizational Development strategy. But it has very little resources allocation to manage the risks emerging from events such as natural disasters, climate change, melting of permafrost, tacking the rise of artificial intelligence, opportunities and threats emerging from commercialization of space etc.
Increasing silos among functional specialists
– The organizational structure of Humility Culture is dominated by functional specialists. It is not different from other players in the Organizational Development segment. Humility Culture needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help Humility Culture to focus more on services rather than just following the product oriented approach.
Aligning sales with marketing
– It come across in the case study How Humble Is Your Company Culture? And, Why Does It Matter? that the firm needs to have more collaboration between its sales team and marketing team. Sales professionals in the industry have deep experience in developing customer relationships. Marketing department in the case How Humble Is Your Company Culture? And, Why Does It Matter? can leverage the sales team experience to cultivate customer relationships as Humility Culture is planning to shift buying processes online.
Products dominated business model
– Even though Humility Culture has some of the most successful products in the industry, this business model has made each new product launch extremely critical for continuous financial growth of the organization. firm in the HBR case study - How Humble Is Your Company Culture? And, Why Does It Matter? should strive to include more intangible value offerings along with its core products and services.
Interest costs
– Compare to the competition, Humility Culture has borrowed money from the capital market at higher rates. It needs to restructure the interest payment and costs so that it can compete better and improve profitability.
High operating costs
– Compare to the competitors, firm in the HBR case study How Humble Is Your Company Culture? And, Why Does It Matter? has high operating costs in the. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract Humility Culture 's lucrative customers.
Workers concerns about automation
– As automation is fast increasing in the segment, Humility Culture needs to come up with a strategy to reduce the workers concern regarding automation. Without a clear strategy, it could lead to disruption and uncertainty within the organization.
Slow to strategic competitive environment developments
– As How Humble Is Your Company Culture? And, Why Does It Matter? HBR case study mentions - Humility Culture takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.
High dependence on star products
– The top 2 products and services of the firm as mentioned in the How Humble Is Your Company Culture? And, Why Does It Matter? HBR case study still accounts for major business revenue. This dependence on star products in has resulted into insufficient focus on developing new products, even though Humility Culture has relatively successful track record of launching new products.
Opportunities How Humble Is Your Company Culture? And, Why Does It Matter? | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The opportunities highlighted in the Harvard Business Review case study How Humble Is Your Company Culture? And, Why Does It Matter? are -
Finding new ways to collaborate
– Covid-19 has not only transformed business models of companies in Organizational Development industry, but it has also influenced the consumer preferences. Humility Culture can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.
Changes in consumer behavior post Covid-19
– Consumer behavior has changed in the Organizational Development industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Humility Culture can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Humility Culture can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.
Redefining models of collaboration and team work
– As explained in the weaknesses section, Humility Culture is facing challenges because of the dominance of functional experts in the organization. How Humble Is Your Company Culture? And, Why Does It Matter? case study suggests that firm can utilize new technology to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.
Building a culture of innovation
– managers at Humility Culture can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the Organizational Development segment.
Increase in government spending
– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Humility Culture can use these opportunities to build new business models that can help the communities that Humility Culture operates in. Secondly it can use opportunities from government spending in Organizational Development sector.
Harnessing reconfiguration of the global supply chains
– As the trade war between US and China heats up in the coming years, Humility Culture can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, How Humble Is Your Company Culture? And, Why Does It Matter?, to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.
Use of Bitcoin and other crypto currencies for transactions
– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Humility Culture in the consumer business. Now Humility Culture can target international markets with far fewer capital restrictions requirements than the existing system.
Better consumer reach
– The expansion of the 5G network will help Humility Culture to increase its market reach. Humility Culture will be able to reach out to new customers. Secondly 5G will also provide technology framework to build new tools and products that can help more immersive consumer experience and faster consumer journey.
Using analytics as competitive advantage
– Humility Culture has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in the sector. This continuous investment in analytics has enabled, as illustrated in the Harvard case study How Humble Is Your Company Culture? And, Why Does It Matter? - to build a competitive advantage using analytics. The analytics driven competitive advantage can help Humility Culture to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.
Creating value in data economy
– The success of analytics program of Humility Culture has opened avenues for new revenue streams for the organization in the industry. This can help Humility Culture to build a more holistic ecosystem as suggested in the How Humble Is Your Company Culture? And, Why Does It Matter? case study. Humility Culture can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.
Learning at scale
– Online learning technologies has now opened space for Humility Culture to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.
Lowering marketing communication costs
– 5G expansion will open new opportunities for Humility Culture in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Organizational Development segment, and it will provide faster access to the consumers.
Low interest rates
– Even though inflation is raising its head in most developed economies, Humility Culture can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.
Threats How Humble Is Your Company Culture? And, Why Does It Matter? External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The threats mentioned in the HBR case study How Humble Is Your Company Culture? And, Why Does It Matter? are -
Trade war between China and United States
– The trade war between two of the biggest economies can hugely impact the opportunities for Humility Culture in the Organizational Development industry. The Organizational Development industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.
Barriers of entry lowering
– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents Humility Culture with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.
High dependence on third party suppliers
– Humility Culture high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.
Environmental challenges
– Humility Culture needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. Humility Culture can take advantage of this fund but it will also bring new competitors in the Organizational Development industry.
Increasing international competition and downward pressure on margins
– Apart from technology driven competitive advantage dilution, Humility Culture can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study How Humble Is Your Company Culture? And, Why Does It Matter? .
Regulatory challenges
– Humility Culture needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Organizational Development industry regulations.
Increasing wage structure of Humility Culture
– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Humility Culture.
Consumer confidence and its impact on Humility Culture demand
– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.
Technology acceleration in Forth Industrial Revolution
– Humility Culture has witnessed rapid integration of technology during Covid-19 in the Organizational Development industry. As one of the leading players in the industry, Humility Culture needs to keep up with the evolution of technology in the Organizational Development sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.
New competition
– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Humility Culture in the Organizational Development sector and impact the bottomline of the organization.
Capital market disruption
– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Humility Culture.
Backlash against dominant players
– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of Humility Culture business can come under increasing regulations regarding data privacy, data security, etc.
Technology disruption because of hacks, piracy etc
– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.
Weighted SWOT Analysis of How Humble Is Your Company Culture? And, Why Does It Matter? Template, Example
Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study How Humble Is Your Company Culture? And, Why Does It Matter? needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants.
We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –
First stage for doing weighted SWOT analysis of the case study How Humble Is Your Company Culture? And, Why Does It Matter? is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.
Second stage for conducting weighted SWOT analysis of the Harvard case study How Humble Is Your Company Culture? And, Why Does It Matter? is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.
Third stage of constructing weighted SWOT analysis of How Humble Is Your Company Culture? And, Why Does It Matter? is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Humility Culture needs to make to build a sustainable competitive advantage.