"One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
Leadership & Managing People
Strategy / MBA Resources
Case Study SWOT Analysis Solution
Case Study Description of "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption?
The significance of mindsets is apparent in everyday business life. As today's managers and companies face uncertainty and disruptive change in the business environment and markets, there is a growing need to understand and strategically address such change. This becomes challenging when disruptive market forces confront the institutional logic or rules of the game based on collectively acquired experience of doing business in the given field. In overcoming such challenges, managers' hidden reasoning remains an untapped potential while their existing mindset influences what they attend to and what they decide to do. This article elaborates a diagnostic framework, accompanied by a tool to help managers to make sense of disruptive markets and to reflect individually and collectively on possible courses of action. The framework has two principal dimensions-strategic scope and focus-that are further divided into three business elements of strategic market-oriented management: offering, customer, and market. The tool offers a practical means of profiling individuals' mindsets. In increasingly dynamic business environments, reflection capabilities represent a new source of competitive advantage.
Authors :: Tore Strandvik, Maria Holmlund, Ilkka Lahteenmaki
Swot Analysis of ""One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption?" written by Tore Strandvik, Maria Holmlund, Ilkka Lahteenmaki includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Disruptive Mindsets facing as an external strategic factors. Some of the topics covered in "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? case study are - Strategic Management Strategies, Disruptive innovation and Leadership & Managing People.
Some of the macro environment factors that can be used to understand the "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? casestudy better are - – cloud computing is disrupting traditional business models, customer relationship management is fast transforming because of increasing concerns over data privacy, banking and financial system is disrupted by Bitcoin and other crypto currencies, increasing transportation and logistics costs, competitive advantages are harder to sustain because of technology dispersion, geopolitical disruptions, talent flight as more people leaving formal jobs,
increasing inequality as vast percentage of new income is going to the top 1%, increasing government debt because of Covid-19 spendings, etc
Introduction to SWOT Analysis of "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption?
SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Disruptive Mindsets, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Disruptive Mindsets operates in.
According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.
SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix
SWOT analysis of "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? can be done for the following purposes –
1. Strategic planning using facts provided in "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? case study
2. Improving business portfolio management of Disruptive Mindsets
3. Assessing feasibility of the new initiative in Leadership & Managing People field.
4. Making a Leadership & Managing People topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Disruptive Mindsets
Strengths "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The strengths of Disruptive Mindsets in "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? Harvard Business Review case study are -
Organizational Resilience of Disruptive Mindsets
– The covid-19 pandemic has put organizational resilience at the centre of everthing that Disruptive Mindsets does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.
Strong track record of project management
– Disruptive Mindsets is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.
Ability to lead change in Leadership & Managing People field
– Disruptive Mindsets is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Disruptive Mindsets in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.
Cross disciplinary teams
– Horizontal connected teams at the Disruptive Mindsets are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.
Sustainable margins compare to other players in Leadership & Managing People industry
– "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? firm has clearly differentiated products in the market place. This has enabled Disruptive Mindsets to fetch slight price premium compare to the competitors in the Leadership & Managing People industry. The sustainable margins have also helped Disruptive Mindsets to invest into research and development (R&D) and innovation.
Innovation driven organization
– Disruptive Mindsets is one of the most innovative firm in sector. Manager in "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.
Learning organization
- Disruptive Mindsets is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at Disruptive Mindsets is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? Harvard Business Review case study emphasize – knowledge, initiative, and innovation.
Superior customer experience
– The customer experience strategy of Disruptive Mindsets in the segment is based on four key concepts – personalization, simplification of complex needs, prompt response, and continuous engagement.
Operational resilience
– The operational resilience strategy in the "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? Harvard Business Review case study comprises – understanding the underlying the factors in the industry, building diversified operations across different geographies so that disruption in one part of the world doesn’t impact the overall performance of the firm, and integrating the various business operations and processes through its digital transformation drive.
Analytics focus
– Disruptive Mindsets is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by Tore Strandvik, Maria Holmlund, Ilkka Lahteenmaki can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.
Low bargaining power of suppliers
– Suppliers of Disruptive Mindsets in the sector have low bargaining power. "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Disruptive Mindsets to manage not only supply disruptions but also source products at highly competitive prices.
Successful track record of launching new products
– Disruptive Mindsets has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Disruptive Mindsets has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.
Weaknesses "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The weaknesses of "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? are -
Slow decision making process
– As mentioned earlier in the report, Disruptive Mindsets has a very deliberative decision making approach. This approach has resulted in prudent decisions, but it has also resulted in missing opportunities in the industry over the last five years. Disruptive Mindsets even though has strong showing on digital transformation primary two stages, it has struggled to capitalize the power of digital transformation in marketing efforts and new venture efforts.
Slow to harness new channels of communication
– Even though competitors are using new communication channels such as Instagram, Tiktok, and Snap, Disruptive Mindsets is slow explore the new channels of communication. These new channels of communication mentioned in marketing section of case study "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? can help to provide better information regarding products and services. It can also build an online community to further reach out to potential customers.
Need for greater diversity
– Disruptive Mindsets has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.
High operating costs
– Compare to the competitors, firm in the HBR case study "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? has high operating costs in the. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract Disruptive Mindsets 's lucrative customers.
Ability to respond to the competition
– As the decision making is very deliberative, highlighted in the case study "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption?, in the dynamic environment Disruptive Mindsets has struggled to respond to the nimble upstart competition. Disruptive Mindsets has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.
Capital Spending Reduction
– Even during the low interest decade, Disruptive Mindsets has not been able to do capital spending to the tune of the competition. This has resulted into fewer innovations and company facing stiff competition from both existing competitors and new entrants who are disrupting the industry using digital technology.
Compensation and incentives
– The revenue per employee as mentioned in the HBR case study "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption?, is just above the industry average. Disruptive Mindsets needs to redesign the compensation structure and incentives to increase the revenue per employees. Some of the steps that it can take are – hiring more specialists on project basis, etc.
Interest costs
– Compare to the competition, Disruptive Mindsets has borrowed money from the capital market at higher rates. It needs to restructure the interest payment and costs so that it can compete better and improve profitability.
High dependence on star products
– The top 2 products and services of the firm as mentioned in the "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? HBR case study still accounts for major business revenue. This dependence on star products in has resulted into insufficient focus on developing new products, even though Disruptive Mindsets has relatively successful track record of launching new products.
Lack of clear differentiation of Disruptive Mindsets products
– To increase the profitability and margins on the products, Disruptive Mindsets needs to provide more differentiated products than what it is currently offering in the marketplace.
Slow to strategic competitive environment developments
– As "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? HBR case study mentions - Disruptive Mindsets takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.
Opportunities "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The opportunities highlighted in the Harvard Business Review case study "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? are -
Better consumer reach
– The expansion of the 5G network will help Disruptive Mindsets to increase its market reach. Disruptive Mindsets will be able to reach out to new customers. Secondly 5G will also provide technology framework to build new tools and products that can help more immersive consumer experience and faster consumer journey.
Identify volunteer opportunities
– Covid-19 has impacted working population in two ways – it has led to people soul searching about their professional choices, resulting in mass resignation. Secondly it has encouraged people to do things that they are passionate about. This has opened opportunities for businesses to build volunteer oriented socially driven projects. Disruptive Mindsets can explore opportunities that can attract volunteers and are consistent with its mission and vision.
Learning at scale
– Online learning technologies has now opened space for Disruptive Mindsets to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.
Using analytics as competitive advantage
– Disruptive Mindsets has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in the sector. This continuous investment in analytics has enabled, as illustrated in the Harvard case study "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? - to build a competitive advantage using analytics. The analytics driven competitive advantage can help Disruptive Mindsets to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.
Creating value in data economy
– The success of analytics program of Disruptive Mindsets has opened avenues for new revenue streams for the organization in the industry. This can help Disruptive Mindsets to build a more holistic ecosystem as suggested in the "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? case study. Disruptive Mindsets can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.
Buying journey improvements
– Disruptive Mindsets can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.
Low interest rates
– Even though inflation is raising its head in most developed economies, Disruptive Mindsets can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.
Developing new processes and practices
– Disruptive Mindsets can develop new processes and procedures in Leadership & Managing People industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.
Lowering marketing communication costs
– 5G expansion will open new opportunities for Disruptive Mindsets in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Leadership & Managing People segment, and it will provide faster access to the consumers.
Finding new ways to collaborate
– Covid-19 has not only transformed business models of companies in Leadership & Managing People industry, but it has also influenced the consumer preferences. Disruptive Mindsets can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.
Leveraging digital technologies
– Disruptive Mindsets can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.
Increase in government spending
– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Disruptive Mindsets can use these opportunities to build new business models that can help the communities that Disruptive Mindsets operates in. Secondly it can use opportunities from government spending in Leadership & Managing People sector.
Building a culture of innovation
– managers at Disruptive Mindsets can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the Leadership & Managing People segment.
Threats "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The threats mentioned in the HBR case study "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? are -
Easy access to finance
– Easy access to finance in Leadership & Managing People field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Disruptive Mindsets can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.
Increasing wage structure of Disruptive Mindsets
– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Disruptive Mindsets.
Trade war between China and United States
– The trade war between two of the biggest economies can hugely impact the opportunities for Disruptive Mindsets in the Leadership & Managing People industry. The Leadership & Managing People industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.
Environmental challenges
– Disruptive Mindsets needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. Disruptive Mindsets can take advantage of this fund but it will also bring new competitors in the Leadership & Managing People industry.
Regulatory challenges
– Disruptive Mindsets needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Leadership & Managing People industry regulations.
Increasing international competition and downward pressure on margins
– Apart from technology driven competitive advantage dilution, Disruptive Mindsets can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? .
High dependence on third party suppliers
– Disruptive Mindsets high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.
Learning curve for new practices
– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption?, Disruptive Mindsets may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Leadership & Managing People .
New competition
– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Disruptive Mindsets in the Leadership & Managing People sector and impact the bottomline of the organization.
Aging population
– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.
Stagnating economy with rate increase
– Disruptive Mindsets can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the field.
High level of anxiety and lack of motivation
– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Disruptive Mindsets needs to understand the core reasons impacting the Leadership & Managing People industry. This will help it in building a better workplace.
Capital market disruption
– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Disruptive Mindsets.
Weighted SWOT Analysis of "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? Template, Example
Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants.
We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –
First stage for doing weighted SWOT analysis of the case study "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.
Second stage for conducting weighted SWOT analysis of the Harvard case study "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.
Third stage of constructing weighted SWOT analysis of "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Disruptive Mindsets needs to make to build a sustainable competitive advantage.
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