"One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
Leadership & Managing People
Strategy / MBA Resources
Case Study SWOT Analysis Solution
Case Study Description of "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption?
The significance of mindsets is apparent in everyday business life. As today's managers and companies face uncertainty and disruptive change in the business environment and markets, there is a growing need to understand and strategically address such change. This becomes challenging when disruptive market forces confront the institutional logic or rules of the game based on collectively acquired experience of doing business in the given field. In overcoming such challenges, managers' hidden reasoning remains an untapped potential while their existing mindset influences what they attend to and what they decide to do. This article elaborates a diagnostic framework, accompanied by a tool to help managers to make sense of disruptive markets and to reflect individually and collectively on possible courses of action. The framework has two principal dimensions-strategic scope and focus-that are further divided into three business elements of strategic market-oriented management: offering, customer, and market. The tool offers a practical means of profiling individuals' mindsets. In increasingly dynamic business environments, reflection capabilities represent a new source of competitive advantage.
Authors :: Tore Strandvik, Maria Holmlund, Ilkka Lahteenmaki
Swot Analysis of ""One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption?" written by Tore Strandvik, Maria Holmlund, Ilkka Lahteenmaki includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Disruptive Mindsets facing as an external strategic factors. Some of the topics covered in "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? case study are - Strategic Management Strategies, Disruptive innovation and Leadership & Managing People.
Some of the macro environment factors that can be used to understand the "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? casestudy better are - – increasing inequality as vast percentage of new income is going to the top 1%, customer relationship management is fast transforming because of increasing concerns over data privacy, supply chains are disrupted by pandemic , geopolitical disruptions, banking and financial system is disrupted by Bitcoin and other crypto currencies, digital marketing is dominated by two big players Facebook and Google, there is backlash against globalization,
cloud computing is disrupting traditional business models, technology disruption, etc
Introduction to SWOT Analysis of "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption?
SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Disruptive Mindsets, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Disruptive Mindsets operates in.
According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.
SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix
SWOT analysis of "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? can be done for the following purposes –
1. Strategic planning using facts provided in "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? case study
2. Improving business portfolio management of Disruptive Mindsets
3. Assessing feasibility of the new initiative in Leadership & Managing People field.
4. Making a Leadership & Managing People topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Disruptive Mindsets
Strengths "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The strengths of Disruptive Mindsets in "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? Harvard Business Review case study are -
Highly skilled collaborators
– Disruptive Mindsets has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.
Strong track record of project management
– Disruptive Mindsets is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.
Organizational Resilience of Disruptive Mindsets
– The covid-19 pandemic has put organizational resilience at the centre of everthing that Disruptive Mindsets does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.
Training and development
– Disruptive Mindsets has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.
Diverse revenue streams
– Disruptive Mindsets is present in almost all the verticals within the industry. This has provided firm in "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.
Sustainable margins compare to other players in Leadership & Managing People industry
– "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? firm has clearly differentiated products in the market place. This has enabled Disruptive Mindsets to fetch slight price premium compare to the competitors in the Leadership & Managing People industry. The sustainable margins have also helped Disruptive Mindsets to invest into research and development (R&D) and innovation.
Cross disciplinary teams
– Horizontal connected teams at the Disruptive Mindsets are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.
Ability to recruit top talent
– Disruptive Mindsets is one of the leading recruiters in the industry. Managers in the "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? are in a position to attract the best talent available. The firm has a robust talent identification program that helps in identifying the brightest.
Superior customer experience
– The customer experience strategy of Disruptive Mindsets in the segment is based on four key concepts – personalization, simplification of complex needs, prompt response, and continuous engagement.
Low bargaining power of suppliers
– Suppliers of Disruptive Mindsets in the sector have low bargaining power. "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Disruptive Mindsets to manage not only supply disruptions but also source products at highly competitive prices.
Operational resilience
– The operational resilience strategy in the "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? Harvard Business Review case study comprises – understanding the underlying the factors in the industry, building diversified operations across different geographies so that disruption in one part of the world doesn’t impact the overall performance of the firm, and integrating the various business operations and processes through its digital transformation drive.
Ability to lead change in Leadership & Managing People field
– Disruptive Mindsets is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Disruptive Mindsets in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.
Weaknesses "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The weaknesses of "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? are -
Aligning sales with marketing
– It come across in the case study "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? that the firm needs to have more collaboration between its sales team and marketing team. Sales professionals in the industry have deep experience in developing customer relationships. Marketing department in the case "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? can leverage the sales team experience to cultivate customer relationships as Disruptive Mindsets is planning to shift buying processes online.
Capital Spending Reduction
– Even during the low interest decade, Disruptive Mindsets has not been able to do capital spending to the tune of the competition. This has resulted into fewer innovations and company facing stiff competition from both existing competitors and new entrants who are disrupting the industry using digital technology.
Ability to respond to the competition
– As the decision making is very deliberative, highlighted in the case study "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption?, in the dynamic environment Disruptive Mindsets has struggled to respond to the nimble upstart competition. Disruptive Mindsets has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.
Slow decision making process
– As mentioned earlier in the report, Disruptive Mindsets has a very deliberative decision making approach. This approach has resulted in prudent decisions, but it has also resulted in missing opportunities in the industry over the last five years. Disruptive Mindsets even though has strong showing on digital transformation primary two stages, it has struggled to capitalize the power of digital transformation in marketing efforts and new venture efforts.
Slow to harness new channels of communication
– Even though competitors are using new communication channels such as Instagram, Tiktok, and Snap, Disruptive Mindsets is slow explore the new channels of communication. These new channels of communication mentioned in marketing section of case study "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? can help to provide better information regarding products and services. It can also build an online community to further reach out to potential customers.
High bargaining power of channel partners
– Because of the regulatory requirements, Tore Strandvik, Maria Holmlund, Ilkka Lahteenmaki suggests that, Disruptive Mindsets is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the industry.
High dependence on star products
– The top 2 products and services of the firm as mentioned in the "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? HBR case study still accounts for major business revenue. This dependence on star products in has resulted into insufficient focus on developing new products, even though Disruptive Mindsets has relatively successful track record of launching new products.
Products dominated business model
– Even though Disruptive Mindsets has some of the most successful products in the industry, this business model has made each new product launch extremely critical for continuous financial growth of the organization. firm in the HBR case study - "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? should strive to include more intangible value offerings along with its core products and services.
High dependence on existing supply chain
– The disruption in the global supply chains because of the Covid-19 pandemic and blockage of the Suez Canal illustrated the fragile nature of Disruptive Mindsets supply chain. Even after few cautionary changes mentioned in the HBR case study - "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption?, it is still heavily dependent upon the existing supply chain. The existing supply chain though brings in cost efficiencies but it has left Disruptive Mindsets vulnerable to further global disruptions in South East Asia.
Lack of clear differentiation of Disruptive Mindsets products
– To increase the profitability and margins on the products, Disruptive Mindsets needs to provide more differentiated products than what it is currently offering in the marketplace.
Slow to strategic competitive environment developments
– As "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? HBR case study mentions - Disruptive Mindsets takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.
Opportunities "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The opportunities highlighted in the Harvard Business Review case study "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? are -
Use of Bitcoin and other crypto currencies for transactions
– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Disruptive Mindsets in the consumer business. Now Disruptive Mindsets can target international markets with far fewer capital restrictions requirements than the existing system.
Developing new processes and practices
– Disruptive Mindsets can develop new processes and procedures in Leadership & Managing People industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.
Remote work and new talent hiring opportunities
– The widespread usage of remote working technologies during Covid-19 has opened opportunities for Disruptive Mindsets to expand its talent hiring zone. According to McKinsey Global Institute, 20% of the high end workforce in fields such as finance, information technology, can continously work from remote local post Covid-19. This presents a really great opportunity for Disruptive Mindsets to hire the very best people irrespective of their geographical location.
Reforming the budgeting process
- By establishing new metrics that will be used to evaluate both existing and potential projects Disruptive Mindsets can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.
Increase in government spending
– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Disruptive Mindsets can use these opportunities to build new business models that can help the communities that Disruptive Mindsets operates in. Secondly it can use opportunities from government spending in Leadership & Managing People sector.
Using analytics as competitive advantage
– Disruptive Mindsets has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in the sector. This continuous investment in analytics has enabled, as illustrated in the Harvard case study "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? - to build a competitive advantage using analytics. The analytics driven competitive advantage can help Disruptive Mindsets to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.
Buying journey improvements
– Disruptive Mindsets can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.
Creating value in data economy
– The success of analytics program of Disruptive Mindsets has opened avenues for new revenue streams for the organization in the industry. This can help Disruptive Mindsets to build a more holistic ecosystem as suggested in the "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? case study. Disruptive Mindsets can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.
Identify volunteer opportunities
– Covid-19 has impacted working population in two ways – it has led to people soul searching about their professional choices, resulting in mass resignation. Secondly it has encouraged people to do things that they are passionate about. This has opened opportunities for businesses to build volunteer oriented socially driven projects. Disruptive Mindsets can explore opportunities that can attract volunteers and are consistent with its mission and vision.
Changes in consumer behavior post Covid-19
– Consumer behavior has changed in the Leadership & Managing People industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Disruptive Mindsets can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Disruptive Mindsets can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.
Low interest rates
– Even though inflation is raising its head in most developed economies, Disruptive Mindsets can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.
Redefining models of collaboration and team work
– As explained in the weaknesses section, Disruptive Mindsets is facing challenges because of the dominance of functional experts in the organization. "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? case study suggests that firm can utilize new technology to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.
Loyalty marketing
– Disruptive Mindsets has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.
Threats "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The threats mentioned in the HBR case study "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? are -
Increasing wage structure of Disruptive Mindsets
– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Disruptive Mindsets.
Trade war between China and United States
– The trade war between two of the biggest economies can hugely impact the opportunities for Disruptive Mindsets in the Leadership & Managing People industry. The Leadership & Managing People industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.
New competition
– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Disruptive Mindsets in the Leadership & Managing People sector and impact the bottomline of the organization.
Technology acceleration in Forth Industrial Revolution
– Disruptive Mindsets has witnessed rapid integration of technology during Covid-19 in the Leadership & Managing People industry. As one of the leading players in the industry, Disruptive Mindsets needs to keep up with the evolution of technology in the Leadership & Managing People sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.
Shortening product life cycle
– it is one of the major threat that Disruptive Mindsets is facing in Leadership & Managing People sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.
Learning curve for new practices
– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption?, Disruptive Mindsets may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Leadership & Managing People .
Barriers of entry lowering
– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents Disruptive Mindsets with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.
Capital market disruption
– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Disruptive Mindsets.
Increasing international competition and downward pressure on margins
– Apart from technology driven competitive advantage dilution, Disruptive Mindsets can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? .
Environmental challenges
– Disruptive Mindsets needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. Disruptive Mindsets can take advantage of this fund but it will also bring new competitors in the Leadership & Managing People industry.
Aging population
– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.
High dependence on third party suppliers
– Disruptive Mindsets high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.
Technology disruption because of hacks, piracy etc
– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.
Weighted SWOT Analysis of "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? Template, Example
Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants.
We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –
First stage for doing weighted SWOT analysis of the case study "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.
Second stage for conducting weighted SWOT analysis of the Harvard case study "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.
Third stage of constructing weighted SWOT analysis of "One of These Days, Things Are Going to Change!" How Do You Make Sense of Market Disruption? is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Disruptive Mindsets needs to make to build a sustainable competitive advantage.
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