Swot Analysis of "Star Cablevision Group (D): Financial Crisis and Managing Constituencies" written by William A. Sahlman, Burton C. Hurlock includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Constituencies Cablevision facing as an external strategic factors. Some of the topics covered in Star Cablevision Group (D): Financial Crisis and Managing Constituencies case study are - Strategic Management Strategies, Financial management, Reorganization and Finance & Accounting.
Some of the macro environment factors that can be used to understand the Star Cablevision Group (D): Financial Crisis and Managing Constituencies casestudy better are - – increasing commodity prices, technology disruption, banking and financial system is disrupted by Bitcoin and other crypto currencies, competitive advantages are harder to sustain because of technology dispersion, there is increasing trade war between United States & China, increasing energy prices, geopolitical disruptions,
customer relationship management is fast transforming because of increasing concerns over data privacy, wage bills are increasing, etc
Introduction to SWOT Analysis of Star Cablevision Group (D): Financial Crisis and Managing Constituencies
SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Star Cablevision Group (D): Financial Crisis and Managing Constituencies case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Constituencies Cablevision, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Constituencies Cablevision operates in.
According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.
SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix
SWOT analysis of Star Cablevision Group (D): Financial Crisis and Managing Constituencies can be done for the following purposes –
1. Strategic planning using facts provided in Star Cablevision Group (D): Financial Crisis and Managing Constituencies case study
2. Improving business portfolio management of Constituencies Cablevision
3. Assessing feasibility of the new initiative in Finance & Accounting field.
4. Making a Finance & Accounting topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Constituencies Cablevision
Strengths Star Cablevision Group (D): Financial Crisis and Managing Constituencies | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The strengths of Constituencies Cablevision in Star Cablevision Group (D): Financial Crisis and Managing Constituencies Harvard Business Review case study are -
Ability to lead change in Finance & Accounting field
– Constituencies Cablevision is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Constituencies Cablevision in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.
Learning organization
- Constituencies Cablevision is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at Constituencies Cablevision is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in Star Cablevision Group (D): Financial Crisis and Managing Constituencies Harvard Business Review case study emphasize – knowledge, initiative, and innovation.
Superior customer experience
– The customer experience strategy of Constituencies Cablevision in the segment is based on four key concepts – personalization, simplification of complex needs, prompt response, and continuous engagement.
Sustainable margins compare to other players in Finance & Accounting industry
– Star Cablevision Group (D): Financial Crisis and Managing Constituencies firm has clearly differentiated products in the market place. This has enabled Constituencies Cablevision to fetch slight price premium compare to the competitors in the Finance & Accounting industry. The sustainable margins have also helped Constituencies Cablevision to invest into research and development (R&D) and innovation.
Ability to recruit top talent
– Constituencies Cablevision is one of the leading recruiters in the industry. Managers in the Star Cablevision Group (D): Financial Crisis and Managing Constituencies are in a position to attract the best talent available. The firm has a robust talent identification program that helps in identifying the brightest.
Diverse revenue streams
– Constituencies Cablevision is present in almost all the verticals within the industry. This has provided firm in Star Cablevision Group (D): Financial Crisis and Managing Constituencies case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.
Highly skilled collaborators
– Constituencies Cablevision has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in Star Cablevision Group (D): Financial Crisis and Managing Constituencies HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.
Organizational Resilience of Constituencies Cablevision
– The covid-19 pandemic has put organizational resilience at the centre of everthing that Constituencies Cablevision does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.
High brand equity
– Constituencies Cablevision has strong brand awareness and brand recognition among both - the exiting customers and potential new customers. Strong brand equity has enabled Constituencies Cablevision to keep acquiring new customers and building profitable relationship with both the new and loyal customers.
Analytics focus
– Constituencies Cablevision is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by William A. Sahlman, Burton C. Hurlock can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.
Innovation driven organization
– Constituencies Cablevision is one of the most innovative firm in sector. Manager in Star Cablevision Group (D): Financial Crisis and Managing Constituencies Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.
Cross disciplinary teams
– Horizontal connected teams at the Constituencies Cablevision are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.
Weaknesses Star Cablevision Group (D): Financial Crisis and Managing Constituencies | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The weaknesses of Star Cablevision Group (D): Financial Crisis and Managing Constituencies are -
Aligning sales with marketing
– It come across in the case study Star Cablevision Group (D): Financial Crisis and Managing Constituencies that the firm needs to have more collaboration between its sales team and marketing team. Sales professionals in the industry have deep experience in developing customer relationships. Marketing department in the case Star Cablevision Group (D): Financial Crisis and Managing Constituencies can leverage the sales team experience to cultivate customer relationships as Constituencies Cablevision is planning to shift buying processes online.
High dependence on existing supply chain
– The disruption in the global supply chains because of the Covid-19 pandemic and blockage of the Suez Canal illustrated the fragile nature of Constituencies Cablevision supply chain. Even after few cautionary changes mentioned in the HBR case study - Star Cablevision Group (D): Financial Crisis and Managing Constituencies, it is still heavily dependent upon the existing supply chain. The existing supply chain though brings in cost efficiencies but it has left Constituencies Cablevision vulnerable to further global disruptions in South East Asia.
High bargaining power of channel partners
– Because of the regulatory requirements, William A. Sahlman, Burton C. Hurlock suggests that, Constituencies Cablevision is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the industry.
Skills based hiring
– The stress on hiring functional specialists at Constituencies Cablevision has created an environment where the organization is dominated by functional specialists rather than management generalist. This has resulted into product oriented approach rather than marketing oriented approach or consumers oriented approach.
High operating costs
– Compare to the competitors, firm in the HBR case study Star Cablevision Group (D): Financial Crisis and Managing Constituencies has high operating costs in the. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract Constituencies Cablevision 's lucrative customers.
Products dominated business model
– Even though Constituencies Cablevision has some of the most successful products in the industry, this business model has made each new product launch extremely critical for continuous financial growth of the organization. firm in the HBR case study - Star Cablevision Group (D): Financial Crisis and Managing Constituencies should strive to include more intangible value offerings along with its core products and services.
Need for greater diversity
– Constituencies Cablevision has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.
Compensation and incentives
– The revenue per employee as mentioned in the HBR case study Star Cablevision Group (D): Financial Crisis and Managing Constituencies, is just above the industry average. Constituencies Cablevision needs to redesign the compensation structure and incentives to increase the revenue per employees. Some of the steps that it can take are – hiring more specialists on project basis, etc.
Ability to respond to the competition
– As the decision making is very deliberative, highlighted in the case study Star Cablevision Group (D): Financial Crisis and Managing Constituencies, in the dynamic environment Constituencies Cablevision has struggled to respond to the nimble upstart competition. Constituencies Cablevision has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.
Capital Spending Reduction
– Even during the low interest decade, Constituencies Cablevision has not been able to do capital spending to the tune of the competition. This has resulted into fewer innovations and company facing stiff competition from both existing competitors and new entrants who are disrupting the industry using digital technology.
Interest costs
– Compare to the competition, Constituencies Cablevision has borrowed money from the capital market at higher rates. It needs to restructure the interest payment and costs so that it can compete better and improve profitability.
Opportunities Star Cablevision Group (D): Financial Crisis and Managing Constituencies | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The opportunities highlighted in the Harvard Business Review case study Star Cablevision Group (D): Financial Crisis and Managing Constituencies are -
Developing new processes and practices
– Constituencies Cablevision can develop new processes and procedures in Finance & Accounting industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.
Buying journey improvements
– Constituencies Cablevision can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. Star Cablevision Group (D): Financial Crisis and Managing Constituencies suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.
Better consumer reach
– The expansion of the 5G network will help Constituencies Cablevision to increase its market reach. Constituencies Cablevision will be able to reach out to new customers. Secondly 5G will also provide technology framework to build new tools and products that can help more immersive consumer experience and faster consumer journey.
Redefining models of collaboration and team work
– As explained in the weaknesses section, Constituencies Cablevision is facing challenges because of the dominance of functional experts in the organization. Star Cablevision Group (D): Financial Crisis and Managing Constituencies case study suggests that firm can utilize new technology to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.
Creating value in data economy
– The success of analytics program of Constituencies Cablevision has opened avenues for new revenue streams for the organization in the industry. This can help Constituencies Cablevision to build a more holistic ecosystem as suggested in the Star Cablevision Group (D): Financial Crisis and Managing Constituencies case study. Constituencies Cablevision can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.
Use of Bitcoin and other crypto currencies for transactions
– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Constituencies Cablevision in the consumer business. Now Constituencies Cablevision can target international markets with far fewer capital restrictions requirements than the existing system.
Increase in government spending
– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Constituencies Cablevision can use these opportunities to build new business models that can help the communities that Constituencies Cablevision operates in. Secondly it can use opportunities from government spending in Finance & Accounting sector.
Learning at scale
– Online learning technologies has now opened space for Constituencies Cablevision to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.
Loyalty marketing
– Constituencies Cablevision has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.
Manufacturing automation
– Constituencies Cablevision can use the latest technology developments to improve its manufacturing and designing process in Finance & Accounting segment. It can use CAD and 3D printing to build a quick prototype and pilot testing products. It can leverage automation using machine learning and artificial intelligence to do faster production at lowers costs, and it can leverage the growth in satellite and tracking technologies to improve inventory management, transportation, and shipping.
Using analytics as competitive advantage
– Constituencies Cablevision has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in the sector. This continuous investment in analytics has enabled, as illustrated in the Harvard case study Star Cablevision Group (D): Financial Crisis and Managing Constituencies - to build a competitive advantage using analytics. The analytics driven competitive advantage can help Constituencies Cablevision to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.
Harnessing reconfiguration of the global supply chains
– As the trade war between US and China heats up in the coming years, Constituencies Cablevision can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, Star Cablevision Group (D): Financial Crisis and Managing Constituencies, to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.
Changes in consumer behavior post Covid-19
– Consumer behavior has changed in the Finance & Accounting industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Constituencies Cablevision can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Constituencies Cablevision can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.
Threats Star Cablevision Group (D): Financial Crisis and Managing Constituencies External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The threats mentioned in the HBR case study Star Cablevision Group (D): Financial Crisis and Managing Constituencies are -
Shortening product life cycle
– it is one of the major threat that Constituencies Cablevision is facing in Finance & Accounting sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.
High dependence on third party suppliers
– Constituencies Cablevision high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.
Technology acceleration in Forth Industrial Revolution
– Constituencies Cablevision has witnessed rapid integration of technology during Covid-19 in the Finance & Accounting industry. As one of the leading players in the industry, Constituencies Cablevision needs to keep up with the evolution of technology in the Finance & Accounting sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.
Consumer confidence and its impact on Constituencies Cablevision demand
– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.
High level of anxiety and lack of motivation
– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Constituencies Cablevision needs to understand the core reasons impacting the Finance & Accounting industry. This will help it in building a better workplace.
New competition
– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Constituencies Cablevision in the Finance & Accounting sector and impact the bottomline of the organization.
Increasing wage structure of Constituencies Cablevision
– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Constituencies Cablevision.
Learning curve for new practices
– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Star Cablevision Group (D): Financial Crisis and Managing Constituencies, Constituencies Cablevision may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Finance & Accounting .
Regulatory challenges
– Constituencies Cablevision needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Finance & Accounting industry regulations.
Increasing international competition and downward pressure on margins
– Apart from technology driven competitive advantage dilution, Constituencies Cablevision can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Star Cablevision Group (D): Financial Crisis and Managing Constituencies .
Stagnating economy with rate increase
– Constituencies Cablevision can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the field.
Capital market disruption
– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Constituencies Cablevision.
Trade war between China and United States
– The trade war between two of the biggest economies can hugely impact the opportunities for Constituencies Cablevision in the Finance & Accounting industry. The Finance & Accounting industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.
Weighted SWOT Analysis of Star Cablevision Group (D): Financial Crisis and Managing Constituencies Template, Example
Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Star Cablevision Group (D): Financial Crisis and Managing Constituencies needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants.
We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –
First stage for doing weighted SWOT analysis of the case study Star Cablevision Group (D): Financial Crisis and Managing Constituencies is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.
Second stage for conducting weighted SWOT analysis of the Harvard case study Star Cablevision Group (D): Financial Crisis and Managing Constituencies is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.
Third stage of constructing weighted SWOT analysis of Star Cablevision Group (D): Financial Crisis and Managing Constituencies is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Constituencies Cablevision needs to make to build a sustainable competitive advantage.
