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Finding a Response: Pixar and a Coy Story, Spanish Version SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of Finding a Response: Pixar and a Coy Story, Spanish Version


Pixar, Inc. is the subject of an article that suggests its share price is currently overvalued. The article is picked up in summary by several wire services. Pixar's management must determine the appropriate public response. Its choices range from ignoring the article, to a brief response, to a point-by-point refutation.

Authors :: Gregory S. Miller

Topics :: Communication

Tags :: Communication, Corporate communications, Ethics, Financial analysis, SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "Finding a Response: Pixar and a Coy Story, Spanish Version" written by Gregory S. Miller includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Pixar Response facing as an external strategic factors. Some of the topics covered in Finding a Response: Pixar and a Coy Story, Spanish Version case study are - Strategic Management Strategies, Communication, Corporate communications, Ethics, Financial analysis and Communication.


Some of the macro environment factors that can be used to understand the Finding a Response: Pixar and a Coy Story, Spanish Version casestudy better are - – there is increasing trade war between United States & China, central banks are concerned over increasing inflation, increasing household debt because of falling income levels, competitive advantages are harder to sustain because of technology dispersion, increasing commodity prices, banking and financial system is disrupted by Bitcoin and other crypto currencies, geopolitical disruptions, increasing government debt because of Covid-19 spendings, talent flight as more people leaving formal jobs, etc



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Introduction to SWOT Analysis of Finding a Response: Pixar and a Coy Story, Spanish Version


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Finding a Response: Pixar and a Coy Story, Spanish Version case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Pixar Response, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Pixar Response operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of Finding a Response: Pixar and a Coy Story, Spanish Version can be done for the following purposes –
1. Strategic planning using facts provided in Finding a Response: Pixar and a Coy Story, Spanish Version case study
2. Improving business portfolio management of Pixar Response
3. Assessing feasibility of the new initiative in Communication field.
4. Making a Communication topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Pixar Response




Strengths Finding a Response: Pixar and a Coy Story, Spanish Version | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of Pixar Response in Finding a Response: Pixar and a Coy Story, Spanish Version Harvard Business Review case study are -

High switching costs

– The high switching costs that Pixar Response has built up over years in its products and services combo offer has resulted in high retention of customers, lower marketing costs, and greater ability of the firm to focus on its customers.

Cross disciplinary teams

– Horizontal connected teams at the Pixar Response are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.

Ability to recruit top talent

– Pixar Response is one of the leading recruiters in the industry. Managers in the Finding a Response: Pixar and a Coy Story, Spanish Version are in a position to attract the best talent available. The firm has a robust talent identification program that helps in identifying the brightest.

Superior customer experience

– The customer experience strategy of Pixar Response in the segment is based on four key concepts – personalization, simplification of complex needs, prompt response, and continuous engagement.

Successful track record of launching new products

– Pixar Response has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Pixar Response has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.

Low bargaining power of suppliers

– Suppliers of Pixar Response in the sector have low bargaining power. Finding a Response: Pixar and a Coy Story, Spanish Version has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Pixar Response to manage not only supply disruptions but also source products at highly competitive prices.

Learning organization

- Pixar Response is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at Pixar Response is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in Finding a Response: Pixar and a Coy Story, Spanish Version Harvard Business Review case study emphasize – knowledge, initiative, and innovation.

Highly skilled collaborators

– Pixar Response has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in Finding a Response: Pixar and a Coy Story, Spanish Version HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.

Organizational Resilience of Pixar Response

– The covid-19 pandemic has put organizational resilience at the centre of everthing that Pixar Response does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.

Digital Transformation in Communication segment

- digital transformation varies from industry to industry. For Pixar Response digital transformation journey comprises differing goals based on market maturity, customer technology acceptance, and organizational culture. Pixar Response has successfully integrated the four key components of digital transformation – digital integration in processes, digital integration in marketing and customer relationship management, digital integration into the value chain, and using technology to explore new products and market opportunities.

High brand equity

– Pixar Response has strong brand awareness and brand recognition among both - the exiting customers and potential new customers. Strong brand equity has enabled Pixar Response to keep acquiring new customers and building profitable relationship with both the new and loyal customers.

Strong track record of project management

– Pixar Response is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.






Weaknesses Finding a Response: Pixar and a Coy Story, Spanish Version | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of Finding a Response: Pixar and a Coy Story, Spanish Version are -

Slow decision making process

– As mentioned earlier in the report, Pixar Response has a very deliberative decision making approach. This approach has resulted in prudent decisions, but it has also resulted in missing opportunities in the industry over the last five years. Pixar Response even though has strong showing on digital transformation primary two stages, it has struggled to capitalize the power of digital transformation in marketing efforts and new venture efforts.

Slow to harness new channels of communication

– Even though competitors are using new communication channels such as Instagram, Tiktok, and Snap, Pixar Response is slow explore the new channels of communication. These new channels of communication mentioned in marketing section of case study Finding a Response: Pixar and a Coy Story, Spanish Version can help to provide better information regarding products and services. It can also build an online community to further reach out to potential customers.

High dependence on star products

– The top 2 products and services of the firm as mentioned in the Finding a Response: Pixar and a Coy Story, Spanish Version HBR case study still accounts for major business revenue. This dependence on star products in has resulted into insufficient focus on developing new products, even though Pixar Response has relatively successful track record of launching new products.

Lack of clear differentiation of Pixar Response products

– To increase the profitability and margins on the products, Pixar Response needs to provide more differentiated products than what it is currently offering in the marketplace.

Low market penetration in new markets

– Outside its home market of Pixar Response, firm in the HBR case study Finding a Response: Pixar and a Coy Story, Spanish Version needs to spend more promotional, marketing, and advertising efforts to penetrate international markets.

Interest costs

– Compare to the competition, Pixar Response has borrowed money from the capital market at higher rates. It needs to restructure the interest payment and costs so that it can compete better and improve profitability.

Aligning sales with marketing

– It come across in the case study Finding a Response: Pixar and a Coy Story, Spanish Version that the firm needs to have more collaboration between its sales team and marketing team. Sales professionals in the industry have deep experience in developing customer relationships. Marketing department in the case Finding a Response: Pixar and a Coy Story, Spanish Version can leverage the sales team experience to cultivate customer relationships as Pixar Response is planning to shift buying processes online.

Compensation and incentives

– The revenue per employee as mentioned in the HBR case study Finding a Response: Pixar and a Coy Story, Spanish Version, is just above the industry average. Pixar Response needs to redesign the compensation structure and incentives to increase the revenue per employees. Some of the steps that it can take are – hiring more specialists on project basis, etc.

Need for greater diversity

– Pixar Response has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.

Products dominated business model

– Even though Pixar Response has some of the most successful products in the industry, this business model has made each new product launch extremely critical for continuous financial growth of the organization. firm in the HBR case study - Finding a Response: Pixar and a Coy Story, Spanish Version should strive to include more intangible value offerings along with its core products and services.

Slow to strategic competitive environment developments

– As Finding a Response: Pixar and a Coy Story, Spanish Version HBR case study mentions - Pixar Response takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.




Opportunities Finding a Response: Pixar and a Coy Story, Spanish Version | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study Finding a Response: Pixar and a Coy Story, Spanish Version are -

Using analytics as competitive advantage

– Pixar Response has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in the sector. This continuous investment in analytics has enabled, as illustrated in the Harvard case study Finding a Response: Pixar and a Coy Story, Spanish Version - to build a competitive advantage using analytics. The analytics driven competitive advantage can help Pixar Response to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.

Use of Bitcoin and other crypto currencies for transactions

– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Pixar Response in the consumer business. Now Pixar Response can target international markets with far fewer capital restrictions requirements than the existing system.

Leveraging digital technologies

– Pixar Response can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.

Redefining models of collaboration and team work

– As explained in the weaknesses section, Pixar Response is facing challenges because of the dominance of functional experts in the organization. Finding a Response: Pixar and a Coy Story, Spanish Version case study suggests that firm can utilize new technology to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.

Developing new processes and practices

– Pixar Response can develop new processes and procedures in Communication industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.

Lowering marketing communication costs

– 5G expansion will open new opportunities for Pixar Response in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Communication segment, and it will provide faster access to the consumers.

Reconfiguring business model

– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help Pixar Response to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.

Manufacturing automation

– Pixar Response can use the latest technology developments to improve its manufacturing and designing process in Communication segment. It can use CAD and 3D printing to build a quick prototype and pilot testing products. It can leverage automation using machine learning and artificial intelligence to do faster production at lowers costs, and it can leverage the growth in satellite and tracking technologies to improve inventory management, transportation, and shipping.

Better consumer reach

– The expansion of the 5G network will help Pixar Response to increase its market reach. Pixar Response will be able to reach out to new customers. Secondly 5G will also provide technology framework to build new tools and products that can help more immersive consumer experience and faster consumer journey.

Harnessing reconfiguration of the global supply chains

– As the trade war between US and China heats up in the coming years, Pixar Response can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, Finding a Response: Pixar and a Coy Story, Spanish Version, to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.

Finding new ways to collaborate

– Covid-19 has not only transformed business models of companies in Communication industry, but it has also influenced the consumer preferences. Pixar Response can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.

Creating value in data economy

– The success of analytics program of Pixar Response has opened avenues for new revenue streams for the organization in the industry. This can help Pixar Response to build a more holistic ecosystem as suggested in the Finding a Response: Pixar and a Coy Story, Spanish Version case study. Pixar Response can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.

Identify volunteer opportunities

– Covid-19 has impacted working population in two ways – it has led to people soul searching about their professional choices, resulting in mass resignation. Secondly it has encouraged people to do things that they are passionate about. This has opened opportunities for businesses to build volunteer oriented socially driven projects. Pixar Response can explore opportunities that can attract volunteers and are consistent with its mission and vision.




Threats Finding a Response: Pixar and a Coy Story, Spanish Version External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study Finding a Response: Pixar and a Coy Story, Spanish Version are -

Technology disruption because of hacks, piracy etc

– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.

Shortening product life cycle

– it is one of the major threat that Pixar Response is facing in Communication sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.

Regulatory challenges

– Pixar Response needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Communication industry regulations.

Capital market disruption

– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Pixar Response.

Increasing international competition and downward pressure on margins

– Apart from technology driven competitive advantage dilution, Pixar Response can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Finding a Response: Pixar and a Coy Story, Spanish Version .

Backlash against dominant players

– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of Pixar Response business can come under increasing regulations regarding data privacy, data security, etc.

Learning curve for new practices

– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Finding a Response: Pixar and a Coy Story, Spanish Version, Pixar Response may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Communication .

Increasing wage structure of Pixar Response

– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Pixar Response.

Technology acceleration in Forth Industrial Revolution

– Pixar Response has witnessed rapid integration of technology during Covid-19 in the Communication industry. As one of the leading players in the industry, Pixar Response needs to keep up with the evolution of technology in the Communication sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.

High dependence on third party suppliers

– Pixar Response high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.

Easy access to finance

– Easy access to finance in Communication field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Pixar Response can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.

Consumer confidence and its impact on Pixar Response demand

– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.

Environmental challenges

– Pixar Response needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. Pixar Response can take advantage of this fund but it will also bring new competitors in the Communication industry.




Weighted SWOT Analysis of Finding a Response: Pixar and a Coy Story, Spanish Version Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Finding a Response: Pixar and a Coy Story, Spanish Version needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study Finding a Response: Pixar and a Coy Story, Spanish Version is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study Finding a Response: Pixar and a Coy Story, Spanish Version is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of Finding a Response: Pixar and a Coy Story, Spanish Version is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Pixar Response needs to make to build a sustainable competitive advantage.



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